Recruitment Agency Malaysia

As the global economy picks up pace, organisations are competing more than ever to recruit the talent to fill their growth ambitions. Not only this, but fast-changing job requirements and candidate expectations is making it more difficult to identify and attract the right talent during the recruitment process.

Finding the right person for a role is more than just matching skills on a resume to a job description. Fit with the organisation’s culture, industry knowledge, leadership ability, growth potential, and many other factors will determine success in a role. A robust recruitment plan and process is needed to understand these factors and to deliver the candidates that truly meet the brief.

Monroe Consulting Malaysia is the recruitment partner that will deliver these results for you. We are an award-winning recruitment agency, recognised for being leading recruiter in Malaysia, and for our consistently excellent client and candidate experiences.

Whether you are currently recruiting, looking for recruitment industry insights, or want to discuss your future recruitment needs, Monroe Consulting Malaysia is here to help. Our consultative approach means we seek to develop an in-depth understanding of your recruitment needs, and then deliver a solution that meets your unique challenges and opportunities.

Whether you need to find top talent or a consulting solution for managing your business and resourcing challenges, Monroe Malaysia is here to assist you. Or if you are a professional in search of exciting job opportunities, you can apply here.

Contact Us

Avinesh recruitment consultant

Avinash Kumar Manoharan
Managing Director
Monroe Consulting Malaysia

avinash@monroeconsulting.com.my
+603 2771 0310

Avinash is a trained engineer who developed a passion for recruitment. Under his leadership, Monroe Consulting Malaysia has positioned as one of the top, award-winning recruitment agencies in the region. He is a regular influencer in the business community, discussing on recruitment and talent management consulting on platforms such BFM89.9, LinkedIn and others.

Why Choose Monroe Malaysia as Your Recruitment Agency?

Our highly experienced, specialised recruiters know the Malaysia recruitment market. They are regularly in touch with candidates and decision makers, staying abreast of movements in the market and candidate expectations. At all times you will be assured of our knowledge and expertise throughout our relationship.

When engaging Monroe Malaysia recruitment services, you can be assured of:

Outstanding Sourcing Capability
We specialise in engaging the most effective areas of the job market to fill positions, including passive candidates who are not actively looking for job. We go beyond the usual recruitment advertising methods by develop industry-wide relationships with candidates who help to connect us with the right talent pools.

Exceptional Service
When working with us you will be assigned a dedicated recruitment consultant that specialises in your industry. Your success is our success - we work hard to find the very best candidates that will contribute to the long-term growth of your organisation.

Global Reach and Partnerships
As part of the Empresaria Group, Monroe Malaysia works together with other global recruitment organisations to access the best recruitment technology and skills needed to find the right candidate. Wherever your perfect candidate may be, one of our recruitment consultants will not be far away.

Speed
Many candidates will only be in the market for a short period of time, giving a small window of opportunity to generate and maintain interest in a role. We also know that vacant jobs in an organisation will slow its growth. We therefore work with urgency, without compromising quality, to deliver results, fast.

When engaging Monroe Malaysia, you can be assured that you are partnering with a recruitment agency with the knowledge, experience, and skills to deliver the best recruitment solutions possible.

About Monroe Recruitment Malaysia

Monroe Consulting Malaysia is an award-winning recruitment agency established in 2002.  

Our team is made up of highly skilled and experienced recruitment consultants with established track records of delivering the right candidates, on time. Monroe Consulting Malaysia is supported by our sister offices throughout Asia, as well as the Empresaria Group which comprises of over 15 staffing brands. This gives us access to a global network of recruitment resources, 24 hours a day, all around the globe.

Our extensive recruitment expertise and global reach means we leave nothing to chance when developing recruitment strategies and plans for your organisation and sourcing the best candidates.

Monroe Recruitment Awards

Our proven track record and industry recognition ranks us among the top recruitment agencies in Malaysia and Asia-Pacific.

  • 2024 Human Resources Vendor Awards, Best Executive Search Firm

  • 2024 Human Resources Vendor Awards, Best Mid-Management Recruitment Firm

  • 2024 Human Resources Vendor Awards, Best Provider of Recruitment Process Outsourcing Services

  • 2019 Human Resources Asia Awards Malaysia, Recruitment Agency of the Year (Silver)

  • 2018 Human Resources Asia Awards Malaysia, Best Candidate Experience by a Recruitment Solution Provider (Gold)

  • 2018 Human Resources Asia Awards Malaysia, Best Newcomer (Silver)

  • 2018 Human Resources Asia Awards Malaysia, Best Client Experience by a Recruitment Solution Provider (Silver)

  • 2018 Human Resources Asia Awards Malaysia, Recruitment Agency of the Year (Silver)

  • 2017 Human Resources Asia Awards - Best Newcomer Malaysia (Gold)

  • 2017 Human Resources Asia Awards - Best Candidate Experience Malaysia (Bronze)

Malaysia Recruitment Testimonials

  • ​It was a real pleasure to work with Monroe Consulting Group Malaysia. We worked with Monroe Consulting Group Malaysia on selecting a profile for a relevant position in our company. We are ver satisfied with the level of support that we received from Monroe. The Executive Recruitment Consultant has made communication very easy and managed the process in a very efficient, straightforward and collaborative manager. The support we received from Monroe helped us find the best candidates and make the best decision.

    Sujatha

  • ​It has been a very good experience working with Monroe Malaysia team. The team is very quick and prompt in their responses. They have always been ready to modify search according to our requirements. As we both work in different time zones the comfort was always maintained by the team. The Consultant is energetic and is always on his toes to take on challenging roles and always come up with unique requirements.

    Vineet

  • ​The most important aspect of our recruitment is the understanding of the role. The consultants are very attentive to our explanations of what the role/roles required. Our industry is very niche and we also understand some of the difficulties involved in our recruitment process; and can be quite challenging for them. Despite of these challenges, they have delivered according to our expectations. Communication is excellent.

    May

  • ​I've had dealings with a fair few recruitment agencies in the past, but Monroe Consulting Group Malaysia is the next level! The consultants have deep knowledge of the industrial sector and works with a wide network of well-qualified individuals across a range of job disciplines. What I value the most is that they always listens but is never afraid to push back when they feel that someone is the right fit for our business. Having a partnership with Monroe Consulting Group Malaysia has significantly improved our time-to-hire on several key roles over the past one year.

    Calvin

  • ​Working with Monroe Consulting Group Malaysia was a true pleasure. We collaborated with Monroe Consulting Group Malaysia to select a profile for a relevant position within our organization. We are very pleased with the level of assistance provided by Monroe. The Executive Recruitment Consultant ensured that communication was clear and that the process was managed in an efficient, straightforward, and collaborative manner. Monroe's assistance enabled us to find the best candidates and make the best decision.

    Intan

Job Search

Sector Head

Executive recruitment company, Monroe Consulting Malaysia is partnering with a leading logistics organization in Malaysia, providing end-to-end supply chain and freight solutions. The company is looking to hire a Sector Head to lead the Malaysia sector team, grow strategic and high-potential customer accounts, develop new business channels, strengthen relationships, and execute sector strategies in line with regional and global objectives. Job Responsibilities:​​​​ To ensure revenue growth of the portfolio assigned through wins from new and existing business. To ensure the yield growth NR of the portfolio assigned through margin management. To manage the Account Receivables of the portfolio as per Company's requirement. To manage customer satisfaction to the required standards. To ensure retention of accounts assigned through excellent service and commitment. To consistently align and adhere to the Maintain the Aim objectives. To gather market movement and competition activities. To conduct MBR/QBR with the respective customers. Any other tasks that may be assigned from time to time by the Management. Job Requirements: Bachelor's Degree in Business Administration, Marketing, Logistics, Supply Chain Management or related field. Minimum 5 years of working experience in supply chain or contract logistics related field. Experience in Air freight/Sea freight Ability to understand commercial implications of solutions proposed, potential areas of risk and methods to limit liabilities

  • Malaysia
  • Permanent
  • Negotiable

Senior M365 Engineer

Executive recruitment firm Monroe Consulting Group's Technology Division is partnering with a leading financial entity that provides broad range of consumer financial services across Malaysia. Our distinguished client is currently seeking a highly skilled Senior Microsoft 365 Engineer to oversees the design, implementation, governance, and optimization of Microsoft 365 services across the organisation. This role acts as a technical lead for cloud collaboration platforms and also manages or coordinates related IT projects. The position requires strong hands-on expertise, leadership capabilities, and the ability to drive cross-functional initiatives. Key Responsibilities 1. Architecture & Solution Design Lead the design of end-to-end Microsoft 365 solutions, covering Exchange Online, SharePoint Online, Teams, OneDrive, and Entra ID. Develop M365 architecture standards, governance frameworks, and best practices. Provide technical leadership for cloud adoption, identity modernization, hybrid identity, Zero Trust, and collaboration strategies. 2. Project Management & Delivery Lead medium-to-large M365 projects such as tenant migration, Teams rollout, email migration, SharePoint intranet revamp, and Intune implementation. Define project scope, timelines, resource planning, and deliverables. Coordinate with vendors, internal IT teams, and business stakeholders. Monitor project risks, issues, and dependencies, ensuring on-time and on-budget delivery. Prepare executive updates, project documentation, and change management plans. 3. Administration & Operations Leadership Oversee daily operations and health of the M365 environment, including licenses, configurations, security posture, and monitoring. Act as L3 escalation point for complex M365 issues. Ensure service reliability, performance tuning, and continuous improvements across all M365 workloads. Review and approve configuration changes to ensure compliance with governance policies. 4. Security, Compliance & Governance Implement advanced security baselines: MFA, Conditional Access, Identity Protection, Defender for O365, Insider Risk, and DLP. Lead governance initiatives for data lifecycle, retention, auditing, and regulatory compliance (e.g., financial industry guidelines). Work with cybersecurity teams to remediate vulnerabilities and improve Microsoft Secure Score. 5. Automation & Optimization Develop automation using PowerShell, Graph API, and Power Platform (Power Automate/PowerApps). Drive operational efficiencies by streamlining provisioning, reporting, and incident response processes. Evaluate new M365 features, run proof-of-concepts, and lead service improvements. 6. Leadership & Stakeholder Engagement Mentor junior engineers and provide technical guidance to the collaboration and security teams. Liaise with business teams to understand requirements and translate them into M365 capabilities. Conduct training, workshops, and adoption programs to maximize M365 usage. Required Skills & Experience 6-10 years of experience managing Microsoft 365 environments in medium-to-large enterprises. Strong expertise in Exchange Online, SharePoint Online, Teams, OneDrive, and Entra ID. Experience leading M365 migration or modernization projects end-to-end. Solid capabilities in project management (scope, schedule, risk, vendor coordination). Strong PowerShell automation skills; experience with Graph API is a plus. Deep understanding of M365 security and compliance features. Experience with Intune/Microsoft Endpoint Manager for endpoint security and compliance. Good understanding of networking, authentication, hybrid identity (Azure AD Connect), and DNS. Experience in regulated/secure environments (banking, finance, insurance, or government) is an advantage. Preferred Certifications MS-102: Microsoft 365 Administrator Expert (highly preferred) MS-700 (Teams), SC-300 (Identity), MD-102 (Endpoint), or AZ-104 (Azure Admin) PMP, PRINCE2, or basic project management certification is a plus

  • Malaysia
  • Permanent
  • Negotiable

Regional IT (Team Lead)

Executive recruitment firm Monroe Consulting Group's Technology Division is partnering with a leading System Integration (automation) company with a strong presence across Southeast Asia, EU & North America. Our distinguished client is currently seeking a Regional IT Team Leader, to lead and coordinate regional IT operations, ensuring reliable infrastructure, security, and end-user support. This role combines hands-on technical expertise with leadership responsibilities, driving operational excellence and aligning IT initiatives with business goals. Key Responsibilities End-User Support Deliver Tier 1-2 technical support and resolve hardware/software issues promptly. Train staff on IT tools and best practices. Computer systems and software setup, maintenance, and auditing. Maintain accurate documentation of issues and resolutions in ticketing system. Perform malware detection and remediation across regional devices. IT Administration Administer Active Directory and Microsoft 365 environments. Maintain internal documentation and assist with security event remediation. Prioritize tasks and coordinate with cross-functional IT teams. Other duties as assigned. Asset & Vendor Management Oversee IT asset lifecycle and ensure compliance with procurement policies. Manage vendor relationships and negotiate service agreements. Coordinate physical hardware setups including desk setups and AV equipment in conference rooms. Maintain office security systems (access control, alarms, cameras). Infrastructure & Security Maintain and optimize regional IT infrastructure and network performance. Implement security measures and assist with data center upgrades. Support infrastructure planning and execution for scalability and reliability. Communication & Training Foster clear communication with internal teams. Deliver IT security awareness training and ensure compliance with company policies. Leadership Lead small to medium IT projects and mentor junior staff. Job Requirement 7 - 10 years of IT experience, including exposure to leadership or project coordination. Solid understanding of networking concepts (wired/wireless, DNS, DHCP). Hands-on experience with laptops, servers, and network troubleshooting. Strong problem-solving, communication, and leadership skills. Knowledge of Active Directory/M365; VMware vSphere and Dell hardware a plus. Ability to manage multiple priorities and mentor team members. Strong English & Mandarin language skills (written and verbal) to communicate with regional office (eg. Taiwan) Physical & Work Requirements Healthy body to assist on lifting work in confined spaces, climb ladders (eg. server room). Full-time 5-day onsite work week Occasional travel to our other offices as needed. (eg.Singapore, Indonesia)

  • Malaysia
  • Permanent
  • Negotiable

R&D Assistant Manager / Senior Executive

Executive recruitment company, Monroe Consulting Group is partnering with a leading Malaysian food & beverage manufacturer with over 25 years of industry presence, renowned for its wide portfolio of chocolates, confectionery, and beverage products. The company is now seeking to hire an R&D Assistant Manager / Senior Executive to strengthen its product development division. This role plays a pivotal part in driving product innovation, improving formulations, and ensuring the successful commercialization of new products. The position will be instrumental in shaping the company's future offerings by translating market trends and business needs into high-quality, safe, and commercially viable food products. Job Responsibilities: Support the head of Department in leading product development, formulation improvement and technical projects. Oversee resource planning, project timelines and department spend in line with agreed budget for R&D operations. Implementation of the organization's R&D strategy by managing new product introduction activities from strategic concept to commercialization. Accountable for meeting target launch dates by implementing work programmes in an integrated, timely and viable manner for a product to be successful in the market. Identifies of new projects (including development of new products) based on current market trends and input from Marketing division to help improve business growth. Develop, test and optimize cost-effective formulations that meet cost, safety, quality and regulatory standards. Evaluate research results and provides recommendations to organization. Ensure all legal and Food Act requirements are adhered to. Responsible for ad hoc assignments which will be delegated to him/her from his/her superior(s) from time to time. Job Requirements: Bachelor's Degree in Food Science, Food Technology, or a related field. Minimum 4-5 years of experience in a similar R&D role, with at least 1-2 years in managerial role. Strong technical knowledge in product development, food analysis and regulatory affairs. Excellent in project management, decision making and problem-solving skills. Effective communication and collaboration skills to work cross-functionally. Knowledge of food safety & quality regulations (HACCP, ISO, FSSC) and Halal. Passion for staying updated on industry trends and innovations.

  • Malaysia
  • Permanent
  • Negotiable

Key Account Manager

Key Account Manager Executive recruitment company Monroe Consulting Group is recruiting on behalf of an organization who specializes in assembling advanced bus bodies for Asia, focusing on electric and hydrogen-powered vehicles. Our respected client is seeking for a highly motivated and professional individual for the role Key Account Manager to manage and grow strategic customer relationships within the bus and coach industry in Malaysia. Job summary: To manage and grow strategic customer relationships within the bus and coach industry in Malaysia. Key Responsibilities: Develop and maintain long-term relationships with key clients in the bus and coach sector. Understand customer needs and provide tailored solutions, coordinating with technical and aftersales teams. Create and execute strategic account plans to achieve revenue and growth targets. Lead contract negotiations, pricing discussions, and service agreements. Monitor account performance, analyze trends, and report regularly to management. Identify new business opportunities, including upselling and cross-selling within existing accounts. Ensure high levels of customer satisfaction and retention through proactive support and issue resolution. Stay informed about industry developments, competitor activities, and regulatory changes in Malaysia. Preferred Skills: Experience working with government or fleet customers. Familiarity with vehicle lifecycle management and aftersales services. Technical understanding of buses, coaches, and related systems. Ability to work cross-functionally with engineering, service, and logistics teams.

  • Malaysia
  • Permanent
  • Negotiable

Manager, MERL and Data Management

Manager, MERL and Data Management Executive recruitment firm Monroe Consulting Group is partnering with a global faith-based organization dedicated to protecting people in poverty from violence and strengthening justice systems worldwide. Our client works alongside governments, civil society, and communities to combat human trafficking, forced labor, and other forms of exploitation. They are seeking a highly skilled, analytical, and mission-driven professional for the position of Manager, Monitoring, Evaluation, Research and Learning (MERL) and Data Management, based in Kuala Lumpur, Malaysia. Job summary The Manager, MERL and Data Management will provide strategic leadership for the organization's monitoring, evaluation, research, and learning systems to drive evidence-based decision-making and demonstrate program impact across organization. This role is responsible for designing, implementing, and strengthening MERL frameworks and data processes to ensure accurate capture, analysis, and application of program and external data for improved learning, evaluation, and program performance. The successful candidate will oversee data compilation, analysis, reporting, and quality assurance; coordinate research studies with regional teams; and work closely with partners to strengthen their data management capabilities. This position reports to the Senior Program Manager and may require domestic and regional travel. Key job responsibilities include: Research, Reporting, Documentation & Data Management Co-lead the development and periodic update of the program's monitoring and evaluation (M&E) plan, learning and use plan, and theory of change. Compile data for all program indicators, ensuring regular collection, verification, and secure storage of data from reliable sources. Conduct routine analysis of program data and provide insights for program reviews, reporting, and decision-making. Collect external data and stakeholder feedback to strengthen evidence for program design and strategic decisions. Support regional teams in conducting research studies related to the Malaysia program. Develop and deliver training sessions for staff and partners on M&E frameworks, research methods, and data tools. Serve as a liaison with regional and global teams on MERL initiatives, sharing learning and strengthening cross-office knowledge exchange. Adapt and contextualize tools in collaboration with Global and Regional Impact teams and partners. Train teams and NGO partners in maintaining high-quality data systems and MERL processes. Conduct regular data quality audits and collaborate with staff and partners to address issues and strengthen accuracy. Identify additional MERL needs and opportunities to improve volume, quality, and reliability of data. Support learning and evaluation projects with regional and global teams. Lead and support monitoring visits and reviews of partner projects. Ensure full MERL compliance with donor requirements and program grant obligations. Develop and champion a learning agenda to ensure data and research inform program design and advocacy. Create custom data collection tools to improve reporting quality. Conduct field visits to validate data completeness and reliability. Ensure data collection aligns with global protection domains and frameworks. Analyze data trends, identify gaps and opportunities, and make actionable recommendations. Prepare high-quality analytical reports and presentations for internal leadership, donors, and external stakeholders. Represent organization in external forums to share research findings and promote evidence-based practices. Knowledge Management, Training & Compliance Maintain strong understanding of Malaysia program activities by participating in internal meetings and program events. Conduct quarterly and annual program reviews and prepare reports for internal and external audiences. Ensure proper documentation and robust filing systems with complete supporting evidence. Support budgeting for MERL activities and monitor expenditure in line with stewardship principles. Integrate MERL insights into strategic planning processes and donor reporting. Provide capacity-building sessions to strengthen staff and partner skills in MERL tools and data integrity. Ensure strong data security, compliance, and documentation practices in line with organization's and national standards. General Tasks Participate in regular internal program and regional MERL team meetings. Attend external meetings and provide technical insights and analysis as required. Maintain confidentiality of sensitive and privileged information at all times. Perform other duties assigned by the Senior Program Manager. Ensure compliance with all policies, legal requirements, and best practices. Utilize IJM casework tracking systems and relevant MERL tools consistently and accurately. Supervisory Responsibilities Supervises one staff member supporting MERL activities and provides technical guidance and oversight. Key job requirements: Bachelor's degree in Management, Development Studies, Statistics, Economics, Development Economics, or related field; Master's degree preferred. Professional certification in MERL or data analytics is an added advantage. Minimum 4-6 years of MERL experience, including designing frameworks, evaluations, and managing data systems in complex programs. Proven experience in program monitoring, data management, and evaluation, including: Program design, management, or monitoring Data quality audits or assurance processes Qualitative and quantitative data analysis Strong ability to analyze trends and translate insights into actionable recommendations. Demonstrated experience in developing and customizing data collection tools for diverse stakeholders. Strong research and writing skills; excellent communication and presentation skills in English and Bahasa Malaysia. Excellent analytical and problem-solving abilities with high attention to detail. Proficiency in Microsoft Office, especially Excel; familiarity with case management systems. Skills in data visualization and dashboard tools (e.g., Power BI, Tableau). Expertise in qualitative and quantitative research methodologies. Strong understanding of human trafficking, forced labor, and relevant legal frameworks. Competencies Resilience and ability to work well under pressure and tight timelines. Strong organizational and leadership skills with exceptional attention to detail and follow-through. Excellent time management and ability to prioritize in demanding environments. Strategic thinker able to influence program and policy decisions through evidence and insights. Strong leadership presence and ability to represent organization in technical discussions. Self-motivated with ability to work independently and collaboratively. Excellent interpersonal, cross-cultural, and communication skills. Flexible, open to feedback, and committed to continuous learning. High integrity, professionalism, and alignment with mission and values. Demonstrated servant leadership qualities and strong commitment to theory of change.

  • Malaysia
  • Permanent
  • Negotiable

Head of Policy and External Engagement

Head of Policy and External Engagement Executive recruitment firm Monroe Consulting Group is partnering with a global faith-based organization dedicated to protecting people in poverty from violence and strengthening justice systems globally. Our client works alongside governments, civil society, and communities to combat human trafficking, forced labor, and other forms of exploitation. Our respected client is seeking a highly strategic, mission-driven, and influential leader for the position of Head of Policy and External Engagement. Job summary The Head of Policy and External Engagement will collaborate closely with company's regional and global teams and represent the company at high-level forums to influence policy and strengthen justice systems. This is an exceptional opportunity for a seasoned advocacy and policy professional to contribute to sustainable, nationwide justice reform in Malaysia. This senior role is responsible for shaping and driving their national advocacy agenda, leading policy analysis, and building high-impact partnerships that advance systemic reforms to protect vulnerable workers. The successful candidate will provide visionary leadership to a multidisciplinary team covering government relations, survivor leadership, community engagement, media, and coalition building. Key job responsibilities include: Strategic Relationship Management Build and maintain influential, trust-based relationships with government, NGOs, academia, civil society leaders, businesses, and survivor networks to position organization as a credible partner and sector expert. Strengthening visibility and influence through sustained engagement with multi-sector stakeholders. Policy and Systems Change Develop and implement evidence-based advocacy strategies that drive measurable policy improvements and systemic reforms aligned with theory of change. Conduct comprehensive power mapping and policy environment analyses to identify leverage points for influence. Coalition Building and External Engagement Mobilize and strengthen coalitions, multi-stakeholder alliances, and survivor-led movements to advance shared advocacy objectives. Champion innovative community-led initiatives that enhance worker protection and survivor support systems. Program Oversight and Impact Provide high-level oversight of external engagement programs, ensuring strategic alignment, high-quality deliverables, and measurable impact. Translate external engagement strategies into actionable plans with clear milestones and monitoring frameworks. Representation and Knowledge Leadership Represent organization at high-level government, industry, and civil society forums to drive policy influence. Capture advocacy insights, document best practices, and develop scalable frameworks for internal and external partners. Leadership & Team Management Communicate and champion vision for external engagement, motivating teams toward shared outcomes. Build, lead, and mentor a high-performing multidisciplinary team across advocacy, government relations, community engagement, survivor leadership, media, and partnerships. Provide strategic oversight of cross-functional initiatives and manage responsible stewardship of resources. Strengthen team health through clarity of roles, ongoing development opportunities, performance reviews, and succession planning. Advocacy & Policy Analysis Develop evidence-based advocacy positions, briefing documents, and recommendations for government and non-government stakeholders. Engage directly in policy processes, consultations, and high-level forums to advance organizational goals. Conduct policy analysis, monitor developments, and assess advocacy effectiveness to refine strategies. Networking & Partnerships Identify and cultivate strategic alliances with government entities, civil society, survivor networks, businesses, community groups, and media. Oversee partner recruitment, onboarding, capacity strengthening, and performance monitoring. Media & Communications Lead organization's media and communications strategy to elevate advocacy and policy influence. Oversee creation of content for press releases, social media, and public campaigns to reinforce IJM's visibility and messaging Capacity Building, Training & Development Develop and deliver training programs, tools, and capacity-building initiatives for government and NGO partners. Equip teams and leaders to effectively communicate IJM's mission, research, and theory of change to external audiences. General Tasks Lead regular program team meetings and external stakeholder engagements. Maintain confidentiality of sensitive and privileged information. Ensure adherence to organization's policies, protocols, safeguarding standards, and directives. Supervisory Responsibilities Reports to the Field Office Director, IJM Malaysia. Supervises a multidisciplinary team across government engagement, community engagement, survivor leadership, advocacy, media and communications, and partnerships. Key job requirements: Master's degree in Law, Public Policy, Human Rights, International Development, or related field strongly preferred. Minimum 7-9 years' experience in advocacy, public affairs, policy development, or government relations, including at least 5 years leading senior-level professionals in complex, cross-cultural environments. Proven expertise in designing and executing high-impact advocacy strategies for policy and systems reform. Exceptional relationship-building skills with government officials, civil society leaders, private sector actors, and community partners. Demonstrated success in capacity building with government and civil society stakeholders. Superior verbal and written communication skills in English and Bahasa Malaysia; strong public-speaking and policy communication abilities. Strong analytical capabilities, including policy analysis, power mapping, and evidence-based decision-making. Deep understanding of human trafficking, forced labor, international standards, and relevant national legal frameworks. Competencies Visionary leadership with the ability to inspire cross-sector collaboration. Strong coaching, mentoring, and team development skills. Resilience and adaptability in dynamic and complex environments. Sound judgment and strategic decision-making in multi-stakeholder contexts. Excellent interpersonal skills and ability to work effectively in culturally diverse settings. High integrity, professionalism, and alignment with IJM's mission and values. Commitment to continuous learning, innovation, and professional growth. Skilled in negotiation, diplomacy, and managing sensitive political dynamics. Passionate commitment to organization's mission, values, and theory of change.

  • Malaysia
  • Permanent
  • Negotiable

APAC Director of Finance

Executive recruitment firm Monroe Consulting Group Malaysia's Industrial & Engineering Division is partnering with a leading industrial company. Our distinguished client is seeking for a highly capable Director of Finance to lead all financial operations and HR-linked financial governance across the APAC region. This role serves as a senior member of the leadership team, responsible for driving financial strategy, ensuring compliance, strengthening internal controls, and delivering insights to support commercial decision-making. The successful candidate will bring deep regional finance experience, strong business partnering skills, and the ability to manage multi-market finance operations. Key Responsibilities Lead day-to-day finance and accounting activities across the APAC region. Oversee month-end closing, consolidated financial statements, management reporting, and variance analysis. Ensure accurate accruals and integrity of financial records. Monitor cash flow, working capital, AR/AP cycles, and ensure timely collections and payments. Prepare and present cashflow projections, sales forecasts, quarterly outlooks, and annual budgets. Manage external auditors, tax submissions, and statutory compliance across APAC markets. Lead inventory stock takes and reconciliation activities. Implement and maintain internal controls, policies, and governance frameworks. Manage banking relationships, account administration, rate matters, and online banking platforms. Optimize funds and provide treasury support to operating entities across the region. Lead HR-related finance areas including payroll, statutory contributions, and employee benefits. Ensure alignment with local labour regulations and internal policies through collaboration with operations teams. Support senior management with financial insights, risk assessment, and recommendations for business decisions. Partner with leadership on regional finance initiatives, business planning, commercial analysis, and improvement projects. Drive continuous enhancement of systems, processes, and reporting standards. Maintain proper filing and documentation of financial and HR records. Undertake special assignments and projects as directed. Experience & Technical Competencies Degree in Accounting, Finance, or equivalent (Master's preferred). Minimum 10 years progressive finance experience, including senior-level oversight of multi-market operations within APAC. Proven capability in cross-border finance, taxation, statutory compliance, and HR-linked financial matters. Strong experience working with auditors, tax authorities, and banking partners. Proven track-record in financial controls, process improvements, and reporting system enhancements. Strong understanding of regional corporate tax, governance frameworks, and financial regulations. Familiarity with payroll, benefits, and statutory HR compliance requirements. Proficient in ERP systems, financial tools, and advanced Excel.

  • Malaysia
  • Permanent
  • Negotiable

Senior Purchasing Executive (Indirect)

Senior Purchasing Executive (Indirect) Executive recruitment company Monroe Consulting Group is recruiting on behalf of an organization which manufactures high-efficiency solar cells and modules, develops advanced photovoltaic technologies like Q.ANTUM, and operates smart, automated production facilities. Our respected client is seeking for a highly motivated and professional individual for the role Senior Purchasing Executive (Indirect). Tasks and Responsibilities: Commercial experience in procurement and supply chain scope is an added advantage Works with requesting department to finalize purchase specification & requirement. Balancing of technical & commercial requirements. Ensure the information flow into the organization on commercial issues within assigned commodity group. Sources, negotiates and purchases materials & services that comply with specifications & requirement, using contract / corporate pricing with suppliers. Identifies new suppliers & develop their capabilities to meet company's requirements. Conducts & obtains bids/quotes from suppliers that meet the purchase requirements Actively utilize pricing & cost analysis techniques to assure that company is receiving the best value for the goods purchased & for continuous commodity optimization. Updates & manages Approved Vendor List (AVL) and monitor the performance of existing suppliers on price, quality, delivery & service. Drives corporate-wide compliance to the company's established policies on purchasing, signature authority, business ethics, etc. Up-keeps correspondences, purchase orders and documents in the department Cooperate with Finance Department on approval & correction of invoices. Liaise with Logistics Department for material deliveries & on tax exemption for goods & services. Deals with suppliers and company counterparts in China & Korea Any other duties that assigned by Management from time to time. Key Job requirements include: Minimum a Diploma or Degree in Supply Chain, any Engineering field, Business Management or related Proven experience of min (1) year in Purchasing, Engineering, Business field, preferably in solar, wafer fabrication, semiconductor or electronics industries. A fresh graduate in related field of study is encouraged to apply. Excellent written and oral communication skills in English/Bahasa Malaysia. Chinese & Korean language is added advantage. Good interpersonal (teamwork) and soft skills. Results oriented, well organized and self-motivated. Strong leadership skills and ability to work under pressure Proficient with MS office.

  • Malaysia
  • Permanent
  • Negotiable

HR and Admin Manager

Executive recruitment company Monroe Consulting Group's Technology Division is partnering with a leading cybersecurity company that specializes in advanced threat detection and data security solutions. Our distinguished client is currently seeking for a highly skilled experienced and people-centric HR & Admin Manager to lead our HR strategies, with a strong emphasis on employee engagement, culture-building, and organisational development. You will work closely with the management team to attract, retain, and develop talent, while shaping a positive, high-performance, and supportive work environment as we scale internationally. In this role, you will lead the HR function and manage a small HR team consisting of yourself and an HR Executive. Responsibilities 1. HR Strategy Lead the design and execution of HR strategies, policies, and long-term people plans, with a strong focus on employee engagement, culture, and organisational health. Develop and implement HR programs to enhance employee engagement, retention, and productivity. Act as a culture ambassador, ensuring a consistent, values-driven employee experience across Singapore and Malaysia. 2. Talent Acquisition & Workforce Planning Oversee end-to-end recruitment, including job postings, resume screening, interviews, and offer management. Strengthen employer branding to attract high-quality regional talent. Partner with management and team leads to identify hiring needs and support workforce planning as the company grows. 3. Performance Management & Employee Development Manage an effective onboarding experience that sets new employees up for long-term success. Administer performance management processes to ensure fair evaluations, clear feedback, and growth opportunities-identifying and developing strong performers while managing underperformance. Develop and oversee training and development programs, including skills mapping and capability-building initiatives. 4. HR Operations & Employee Relations Oversee HR operations such as payroll and HRIS records. Manage compensation, benefits, and HR policies to ensure competitiveness and compliance with local regulations. Handle employee relations matters with professionalism, confidentiality, and empathy. Provide guidance to managers on HR policies, conflict resolution, and people-management best practices. 5. Office Administration & Support Oversee office administration functions to ensure efficient, productive, and well-managed office environments. Supervise administrative staff and external vendors where relevant Requirements Bachelor's degree in Human Resource Management, Business Administration, or a related field. At least 10 years of experience in HR operations or HR management. Proven experience in developing HR strategies and advising management, especially in the areas of employee engagement, culture, and organisational development. Strong knowledge of Singapore and/or Malaysia employment regulations. Passionate about employee engagement and committed to building a positive, high-performing workplace. Strong problem-solving skills, with the ability to work independently in a fast-paced and dynamic environment. Must be a Malaysian citizen or hold Malaysia PR / Residence Pass.

  • Malaysia
  • Permanent
  • Negotiable

Payment Operations Team lead

Executive recruitment company Monroe Consulting Group's Financial Services (BSFI) division is recruiting on behalf of a leading fintech organization. We are seeking an experienced Payment Operations Manager to lead and develop our Payment Operations team while ensuring the highest standards of accuracy, compliance, and operational efficiency in payment processing. Job Responsibilities: Team Leadership & Development - Lead, coach, and develop the Payment Operations team to align with business objectives and deliver high-quality outcomes. Conduct ongoing training to keep the team informed about evolving industry standards and regulatory updates. Provide regular coaching and constructive feedback to support team members' growth and skill development. Payment Processing Management - Manage day-to-day payment processing to ensure transactions are accurate, timely, and fully compliant with applicable regulations. Handle complex payment issues and escalations, ensuring swift resolution and maintaining excellent service standards. Process Optimization - Identify opportunities to streamline workflows, enhance system functionality, and reduce transactional errors. Cross-Functional Collaboration - Partner with IT, Finance, and cross-functional teams to support the integration and rollout of new or upgraded payment solutions. Performance Monitoring & Reporting - Monitor and analyze team KPIs, using data insights to drive performance improvements. Compile and deliver comprehensive performance reports to senior leadership, outlining progress, key metrics, and areas for enhancement. Key Requirements: Over 5 years of experience in payment/fintech operations - With experience in a leadership role. Strong knowledge of payment processing systems - Process improvements and optimisation. Exceptional analytical and problem-solving skills - With a keen attention to detail. Proficient in using Microsoft Office - And familiarity with data analysis tools.

  • Malaysia
  • Permanent
  • Negotiable

CFO

Chief Financial Officer (CFO) Monroe Consulting Group Malaysia is partnering with a leading global oilfield tools and materials manufacturer to recruit a Chief Financial Officer (CFO) for its phosphate business. The company operates multiple business units worldwide, and the CFO will oversee financial strategy, governance, and performance for this division. Job summary: As Chief Financial Officer he will need to direct and oversee the financial activities of the corporation, direct the preparation of current financial reports and summaries and create forecasts predicting future growth. Key job responsibilities include: Financial Strategy and Planning: Develop and execute financial strategies aligned with the company's objectives and market conditions. Lead financial planning processes, including budgeting, forecasting, and scenario analysis, considering factors such as commodity price fluctuations and geopolitical risks. Financial Reporting and Compliance: Ensure accurate and timely financial reporting in compliance with regulatory standards (e.g., SEC regulations for publicly traded companies). Oversee financial accounting, internal controls, and audit processes to maintain transparency and integrity in financial reporting. Capital Management and Investment Analysis: Manage the company's capital structure and investment decisions, including capital budgeting, project evaluation, and risk assessment for exploration, production, and development activities. Assess the economic viability of oil and gas projects, considering factors such as reserves estimation, production costs, and market demand. Risk Management and Hedging Strategies: Identify and mitigate financial risks inherent in the oil and gas industry, such as commodity price volatility, currency exchange rate fluctuations, and geopolitical instability. Develop hedging strategies to manage exposure to price risk and protect revenue streams. Treasury and Cash Management: Oversee treasury functions, including cash flow forecasting, liquidity management, debt financing, and working capital optimization. Manage relationships with banks, financial institutions, and investors to ensure access to capital and efficient cash management. Compliance and Governance: Ensuring compliance with financial regulations, accounting standards, and internal policies. Providing guidance on corporate governance matters and fostering a culture of ethical conduct and transparency Key job requirements include: Bachelor's degree in Finance, Accounting, or a related field. CPA, ACCA, ICAEW, or equivalent certification preferred. A minimum of 12 years of experience in finance and accounting. Experience with listed companies, MNCs, or Big 4 accounting firms will be an advantage. Excellent leadership skills, with steadfast resolve and personal integrity. Exceptional verbal, written, and visual communication skills. In-depth knowledge of accounting and tax technicalities, with up-to-date understanding of current accounting standards and tax regulations. Proficient in Microsoft Office Suite (Excel, Word, PowerPoint). Strong analytical skill and the ability to thrive in a fast-paced environment and work independently under tight deadlines. A dedicated team player with excellent communication and interpersonal skills.

  • Malaysia
  • Permanent
  • Negotiable

Assistant Operations Manager (4PL)

Executive recruitment company Monroe Consulting Group Malaysia's Logistic Division is partnering with an international 4PL logistics and supply chains company to hire an Assistant Operations Manager. Based in one of the regional Control Towers and reporting to the Control Tower Operations Manager, this role leads a team of Operations Coordinators in their daily operations within the control tower to ensure on time delivery and timely follow ups with suppliers and other stakeholders. This includes management of shipment booking, event (milestone) management, as well as timely resolution of issues escalated by the team. This role ensures operational services are executed in an effective and efficient manner across several transport service providers and different modes of transport, while maintaining a high level of quality and meeting performance and cost targets. Customer Operations Management: Day-to-Day management of the THE COMPANY'S Control Tower operations team to ensure compliance with established work standards (SOPs and Work Instructions), with the aim to achieve delivery of high-quality Lead Logistics services to THE COMPANY'S customers Responsible for the fulfilment of agreed internal and customer quality metrics and KPIs (for example OTIF); in case of non-performance, support investigation process and align corrective actions with other involved THE COMPANY'S functions, such as Contract Management, BPE (Business Process Excellence) etc. Guide and oversee the operational teams on issue resolution and act as escalation point for unresolved operational problems with the customer Establish and manage a solid relationship with operational counterparts on customer side, manage regular exchanges with the customer on an operational management level Operational Excellence and Control Tower Governance Responsible for Document Management within the respective Control Tower scope: ensure that all applicable documentation (SOP, Guidelines, Work Instructions etc.) are kept up to date and all Control Tower resources are trained accordingly Ensure that all applicable company and quality policies are adhered to by all Control Tower staff Identify continuous improvement opportunities and discuss suggestions with Operations Management Contribute to the design and implementation of improvements to processes or policies in collaboration with other CLL functions within the Control Tower or region Customer Reporting, Vendor Management & KPI Deliver input for preparation of monthly and quarterly business review with customer, taking an active role during periodical review meetings with customers Monitor Customer & Operational KPIs Attend customer meetings on operational topics where required, provide input as required Act as back up for Operations Manager in case of absences Monitor and analyze compliance and performance of carriers and suppliers with the use of dashboards and reports, ensuring follow up with respective supply chain stakeholders Team and People Management: Disciplinary and functional management of an operational team dedicated to one THE COMPANY'S customer, ensuring adherence of all team members to company values and policies Actively manage team performance through monitoring of internal team KPIs, tracking team productivity Identify resource needs and support Operations Manager and HR teams in recruiting and onboarding process for new hires Schedule and manage team workload, overtime and vacation planning to ensure business continuity and prevent disruption to operations Provide input to Operations Manager in performance evaluation and professional development of team members, including training / development plans and succession planning Others Support Operations Manager in data collection & analysis as requested by internal or external stakeholders Support Operations Manager in ensuring quality metrics are achieved including on time performance, data accuracy, invoicing timeliness and accuracy Support implementation of internal and external optimization and improvement projects Job Requirements: Technical and Skills Minimum of 5 years' experience in Freight Forwarding (Air, Ocean) Proven track record in a similar role, including team leadership in an international customer service environment. Minimum of 3 years of 4PL or freight forwarding experience. Minimum of 3 years of customer service experience Experience within a 4PL / Control Tower Structure is a plus. Specialist Knowledge & Skills Strong IT skills and working knowledge of Microsoft Office Ability to prioritize work and to assign workload to team members according to resource availability Good knowledge of office products, Excel, PPT, Word, Visio Interpersonal & Communication Skills Openness to work in an international / multi-cultural environment Excellent communication skills with a customer service-oriented mindset high degree of self-motivation Proven ability to lead a team effectively Ability to work under pressure in a fast-paced environment, good time management skills Highly dependable and reliable in ensuring priorities are met effectively Willingness to occasionally support work schedules outside of standard business hours (evenings / weekends).

  • Malaysia
  • Permanent
  • Negotiable

Customer Service Executive (Logistics)

Executive recruitment company, Monroe Consulting Malaysia is partnering with a leading freight forwarding company, providing specialised supply chain solutions worldwide. The company is now looking to hire Customer Service Executives (Control Tower). This role plays a key part in ensuring end-to-end supply chain visibility, operational efficiency, and timely execution of shipments for one of the company's major clients. The role involves daily coordination with customers, carriers, suppliers, and internal teams, while maintaining high service quality and meeting performance and cost targets. Job Responsibilities: Day to Day Operations: Act as the first point of contact for customers, transport providers, suppliers, and other supply chain stakeholders. Handle transport requests, related documentation, and data entry into IT systems. Manage transport bookings with service providers according to schedules and routings. Coordinate spot quotations with service providers when necessary. Liaise with shipment origin and destination stakeholders for timely collection and delivery, including pre alert communications. Supply Chain Visibility & Event Management: Monitor and track shipment execution, ensuring all milestones are updated accurately and on time. Follow up on missing events and investigate data inconsistencies. Ensure all supply chain stakeholders adhere to agreed service levels. Customer Service & Incident Management: Handle customer requests, supply chain incidents, and disruptions in line with agreed service levels. Log incidents, conduct root cause analysis, assign corrective actions, and follow up. Support financial claim processes for lost or damaged shipments. Provide timely updates to team leads and relevant stakeholders, proposing alternative solutions when deviations occur. Performance Improvement & Reporting: Monitor transport provider service quality and provide feedback to management teams. Support preparation of operational reports, KPI tracking, and review meetings. Suggest areas for improvement in processes, policies, or operational practices. Support internal projects and other tasks as assigned by management Job Requirements: Minimum 2 years' experience in transport management, freight forwarding, or supply chain operations. Operational experience in a Control Tower or 4PL environment is preferred. Knowledge of Aerospace operations, including AOG and oversize cargo, is an advantage. Strong understanding of logistics processes, transport operations, and supply chain visibility. Proficient in MS Office (Excel, Word, PowerPoint); experience with freight forwarding IT systems desirable. Excellent communication skills in English; additional languages a plus. Hands-on, proactive, and capable of working under pressure. Willingness to work rotational 24/7 shifts.

  • Malaysia
  • Permanent
  • Negotiable

4PL Team Lead

Executive recruitment company, Monroe Consulting Malaysia is partnering with a leading global freight forwarding company, providing end-to-end supply chain solutions worldwide. The company is now looking to hire a Team Lead (Control Tower Operations). This role plays a critical part in ensuring operational excellence, end-to-end supply chain visibility, and timely delivery of shipments across multiple transport modes, while leading and coaching a team of Operations Coordinators to meet performance, cost, and quality targets. Job Responsibilities: Lead, coach, and support a team of Operations Coordinators to ensure smooth daily operations and issue resolution. Act as the first escalation point for operational issues and guide the team in problem-solving. Oversee shipment bookings, transport planning, and coordination with suppliers, carriers, and internal stakeholders. Monitor service provider performance and compliance and identify continuous improvement opportunities. Manage shift schedules, workload, overtime, and leave planning to ensure business continuity. Maintain proactive communication with customers and supply chain stakeholders; handle escalated incidents and deviations. Support supplier onboarding and ensure compliance with operational SOPs. Assist in KPI tracking, reporting, and preparation of operational reviews. Job Requirements: Minimum 4 years of experience in transport management or freight forwarding Proven experience in a similar operational role, ideally in a 4PL or Control Tower environment. Exposure to AOG/non-AOG shipments. Strong understanding of logistics processes, transport operations, and supply chain visibility. Proficient in MS Office (Excel, PowerPoint, Word; Visio is a plus). Excellent communication skills in English; additional languages a plus. Hands-on, proactive, and able to work under pressure. Willingness to work rotational 24/7 shifts.

  • Malaysia
  • Permanent
  • Negotiable

Contact Us

Don't let the perfect candidate slip through your fingers - contact Monroe Consulting Malaysia today. Let us be your trusted partner in building a team that will drive your success.​

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Malaysia Recruitment Market Update

The retail industry is expected to grow 6.3% in 2022, according to a research published by Retail Group Malaysia. This represents a marked rise compared to the contractions experienced in 2020 and 2021 when sales fell by 16.3% and 2.3% respectively. All retail sub-sectors, apart from supermarkets and specialty retail stores, are expected to grow in 2022 and beyond. In terms of in-demand skills, companies are increasingly hiring marketing, e-commerce, retail, sales as well as HR specialists.

Having started the rollout of its long awaited 5G network, Malaysia’s tech and digital infrastructure is undergoing a significant period of change. It is therefore not surprising to discover that companies are on the hunt for a variety of tech skills and expert knowledge. There has been a surge in the demand for developers in Malaysia, with organisations looking for .NET, Angular, Vue.js, Agile and Scrum experience. Big data and data analytics knowledge are also high on the list of desirables, particularly for companies in the healthcare, consumer, and engineering industries.

​The approval of digital banking licences to five applicants by the Ministry of Finance is great news for the Fintech sector and for those with AI and machine learning experience. Other desired skills include project management, creative design, user experience as well as blockchain and cybersecurity knowledge (especially for e-payment platforms).

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Recruitment Market Reports

We are on the pulse of the latest trends in Recruitment. Download our reports to learn more about our market insights in Malaysia.