Recruitment Agency Malaysia

As the global economy picks up pace, organisations are competing more than ever to recruit the talent to fill their growth ambitions. Not only this, but fast-changing job requirements and candidate expectations is making it more difficult to identify and attract the right talent during the recruitment process.

Finding the right person for a role is more than just matching skills on a resume to a job description. Fit with the organisation’s culture, industry knowledge, leadership ability, growth potential, and many other factors will determine success in a role. A robust recruitment plan and process is needed to understand these factors and to deliver the candidates that truly meet the brief.

Monroe Consulting Malaysia is the recruitment partner that will deliver these results for you. We are an award-winning recruitment agency, recognised for being leading recruiter in Malaysia, and for our consistently excellent client and candidate experiences.

Whether you are currently recruiting, looking for recruitment industry insights, or want to discuss your future recruitment needs, Monroe Consulting Malaysia is here to help. Our consultative approach means we seek to develop an in-depth understanding of your recruitment needs, and then deliver a solution that meets your unique challenges and opportunities.

Whether you need to find top talent or a consulting solution for managing your business and resourcing challenges, Monroe Malaysia is here to assist you. Or if you are a professional in search of exciting job opportunities, you can apply here.

Contact Us

Avinesh recruitment consultant

Avinash Kumar Manoharan
Managing Director
Monroe Consulting Malaysia

avinash@monroeconsulting.com.my
+603 2771 0310

Avinash is a trained engineer who developed a passion for recruitment. Under his leadership, Monroe Consulting Malaysia has positioned as one of the top, award-winning recruitment agencies in the region. He is a regular influencer in the business community, discussing on recruitment and talent management consulting on platforms such BFM89.9, LinkedIn and others.

Why Choose Monroe Indonesia as Your Recruitment Agency?

Our highly experienced, specialised recruiters know the Malaysia recruitment market. They are regularly in touch with candidates and decision makers, staying abreast of movements in the market and candidate expectations. At all times you will be assured of our knowledge and expertise throughout our relationship.

When engaging Monroe Malaysia recruitment services, you can be assured of:

Outstanding Sourcing Capability
We specialise in engaging the most effective areas of the job market to fill positions, including passive candidates who are not actively looking for job. We go beyond the usual recruitment advertising methods by develop industry-wide relationships with candidates who help to connect us with the right talent pools.

Exceptional Service
When working with us you will be assigned a dedicated recruitment consultant that specialises in your industry. Your success is our success - we work hard to find the very best candidates that will contribute to the long-term growth of your organisation.

Global Reach and Partnerships
As part of the Empresaria Group, Monroe Malaysia works together with other global recruitment organisations to access the best recruitment technology and skills needed to find the right candidate. Wherever your perfect candidate may be, one of our recruitment consultants will not be far away.

Speed
Many candidates will only be in the market for a short period of time, giving a small window of opportunity to generate and maintain interest in a role. We also know that vacant jobs in an organisation will slow its growth. We therefore work with urgency, without compromising quality, to deliver results, fast.

When engaging Monroe Malaysia, you can be assured that you are partnering with a recruitment agency with the knowledge, experience, and skills to deliver the best recruitment solutions possible.

About Monroe Recruitment Malaysia

Monroe Consulting Malaysia is an award-winning recruitment agency established in 2002.  

Our team is made up of highly skilled and experienced recruitment consultants with established track records of delivering the right candidates, on time. Monroe Consulting Malaysia is supported by our sister offices throughout Asia, as well as the Empresaria Group which comprises of over 20 staffing brands. This gives us access to a global network of recruitment resources, 24 hours a day, all around the globe.

Our extensive recruitment expertise and global reach means we leave nothing to chance when developing recruitment strategies and plans for your organisation and sourcing the best candidates.

Monroe Recruitment Awards

Our proven track record and industry recognition ranks us among the top recruitment agencies in Malaysia and Asia-Pacific.

  • 2019 Human Resources Asia Awards Malaysia, Recruitment Agency of the Year (Silver)

  • 2018 Human Resources Asia Awards Malaysia, Best Candidate Experience by a Recruitment Solution Provider (Gold)

  • 2018 Human Resources Asia Awards Malaysia, Best Newcomer (Silver)

  • 2018 Human Resources Asia Awards Malaysia, Best Client Experience by a Recruitment Solution Provider (Silver)

  • 2018 Human Resources Asia Awards Malaysia, Recruitment Agency of the Year (Silver)

  • 2017 Human Resources Asia Awards - Best Newcomer Malaysia (Gold)

  • 2017 Human Resources Asia Awards - Best Candidate Experience Malaysia (Bronze)

Contact Us

Avinesh recruitment consultant

Avinash Kumar Manoharan
Managing Director
Monroe Consulting Malaysia

avinash@monroeconsulting.com.my
+603 2771 0310

Avinash is a trained engineer who developed a passion for recruitment. Under his leadership, Monroe Consulting Malaysia has positioned as one of the top, award-winning recruitment agencies in the region. He is a regular influencer in the business community, discussing on recruitment and talent management consulting on platforms such BFM89.9, LinkedIn and others.

Malaysia Recruitment Testimonials

  • ​It was a real pleasure to work with Monroe Consulting Group Malaysia. We worked with Monroe Consulting Group Malaysia on selecting a profile for a relevant position in our company. We are ver satisfied with the level of support that we received from Monroe. The Executive Recruitment Consultant has made communication very easy and managed the process in a very efficient, straightforward and collaborative manager. The support we received from Monroe helped us find the best candidates and make the best decision.

    Sujatha

  • ​It has been a very good experience working with Monroe Malaysia team. The team is very quick and prompt in their responses. They have always been ready to modify search according to our requirements. As we both work in different time zones the comfort was always maintained by the team. The Consultant is energetic and is always on his toes to take on challenging roles and always come up with unique requirements.

    Vineet

  • ​The most important aspect of our recruitment is the understanding of the role. The consultants are very attentive to our explanations of what the role/roles required. Our industry is very niche and we also understand some of the difficulties involved in our recruitment process; and can be quite challenging for them. Despite of these challenges, they have delivered according to our expectations. Communication is excellent.

    May

  • ​I've had dealings with a fair few recruitment agencies in the past, but Monroe Consulting Group Malaysia is the next level! The consultants have deep knowledge of the industrial sector and works with a wide network of well-qualified individuals across a range of job disciplines. What I value the most is that they always listens but is never afraid to push back when they feel that someone is the right fit for our business. Having a partnership with Monroe Consulting Group Malaysia has significantly improved our time-to-hire on several key roles over the past one year.

    Calvin

  • ​Working with Monroe Consulting Group Malaysia was a true pleasure. We collaborated with Monroe Consulting Group Malaysia to select a profile for a relevant position within our organization. We are very pleased with the level of assistance provided by Monroe. The Executive Recruitment Consultant ensured that communication was clear and that the process was managed in an efficient, straightforward, and collaborative manner. Monroe's assistance enabled us to find the best candidates and make the best decision.

    Intan

Job Search

Operations Controller (Finance)

Executive recruitment company Monroe Consulting Group's Industrial Division is exclusively partnered with multinational organization who is well established in the field of manufacturing. Our respected client is seeking an Operations Controller who will be supporting the company's stakeholders in China. The key requirement for the candidate is to be able to converse in Mandarin (Written and Verbal) and that the candidate has prior knowledge of SAP. It is an added advantage if the candidate has dealt with stakeholder from China (past/current). Job summary Provide support in the preparation of financial statements, budgets, and forecasts in accordance with legal and statutory requirements. Ensures business partnership, high quality and timely reporting within framework of ARM (Accounting and Reporting Manual), ICS (Internal Control System), SAP posting rules. Responsible for management of Fixed Assets and related processes Responsible for management of Inventory Ensures quality and speed in delivering Service Centre (SC) deliverable to business and In Country Finance (ICF) Key job responsibilities include: Performance Management Identify and develop key performance indicators that align activities with operational goals Thoroughly review, understand, and explain variances to both plan (standard cost), plan year and prior year in accordance with established thresholds Analyze business information, identify opportunities to reduce cost and increase revenue Analyze, evaluate, and administer components of operating processes and recommend improvements Monitor and track monthly expenditures to minimize overspending above planned and/or approved levels Interpret complex financial data and related operational activities Maintain Fixed Asset register, monthly reporting relating to Fixed Assets management Maintain Inventory, monthly reporting relating to Inventory management Recommend improvement ideas to reduce cost, improve working capital, reduce obsolescence, waste etc Reporting, Analysis, Process improvements, Projects Review operating results before closing to minimize errors Ensure reports are complete, accurate and meet expectations of users Prepare presentations for performance management, track and ensure ownership of action items and follow up as necessary Ensures quality & timely financial reports relating to Operations, should facilitate business support and decision support to ICF, RAP Finance and Business team. Drive automation and process improvement projects Fulfill all reporting requirements and meet reporting deadlines Perform deep dive product cost evaluation and analysis Prepare ad-hoc analysis as needed Budgeting & Planning Prepare and maintain standard costs including related cost center planning/ activities Assist in annual target setting Prepare monthly/quarterly and annual forecasts as needed Lead together with OPS for the Yearly Capex Plan and Quarterly Capex Forecast (GIF) Perform complex analysis, modeling, and other tool creation to enhance planning and reporting processes Controls & Compliance Monitor and enforce adherence to company policies Develop and recommend internal control improvements Coordinate the provision of information to external auditors for the annual audit Comply with all local rules and regulations Key Job requirements include: 3 to 5 years of relevant finance and accounting experience or in controlling. SAP experience must Verbal and written language skills in Mandarin to converse with stakeholders from China. Must be meticulous and analytical. Accepts ownership for goal attainment. Ability to solve urgent matters and work under pressure Attention to detail and high level of accuracy. Ability to work in a team environment and be team player Good communication and organizational skills. Good IT skills with computer spreadsheets, software, and automated accounting systems. Proven track record to manage finance processes, workflows Prior Business Partnering skills will be an added advantage Possess critical thinking, problem-solving skills, good analytical skills. Ability to connect dots Possess good interpersonal skills and collaborative skills. Ability to multi-task and prioritise.

  • Malaysia
  • Internal
  • Negotiable

HR Business Partner (Night Shift-Foodtech-Customer Service)

Executive recruitment company Monroe Consulting Group's Technology Division is partnered with a leading organization within the Foodtech/POS industry within the US F&B Market. The client is looking for a HR Business Partner (Night Shift) to manage their Human Resources operations within their Malaysia Office. Ideal candidate should have HRBP experience within shared services, BPO, call center, helpdesk office/centres. The job will be based at Cheras. Job Description: Manage and oversee human resources operations. Create and implement HR initiatives to achieve overall business goals. Consult with line management and provide daily HR guidance Analyze trends and metrics with the HR department Resolve complex employee relations issues and address grievances Work closely with management and employees to improve work relationships, build morale and increase productivity and retention. Provide HR policy guidance. Monitor and report on workforce and succession planning. Identify training needs for teams and individuals Evaluate training programs Job Requirement: At least Bachelor's degree in Human Resource Management, Business Management, Business Admin or related field. At least 3 years of HRBP experience within BPO organization. Able to work night shift. High level of communication skills both in English and Mandarin. Demonstrable experience with HR metrics Sound knowledge of labour legislation and HR practices. Proficient in Microsoft Office applications as well as recruitment software. Strong analytical and problem solving skills. Excellent management and leadership skills. Sound organizational and decision making skills.

  • Malaysia
  • Permanent
  • Negotiable

Recruitment Manager

Executive recruitment company Monroe Consulting Group's Technology Division is partnered with a leading organization within the Foodtech/POS industry within the US F&B Market. The client is looking for an in-house Recruitment Manager to manage their recruitment team and activities. Ideal candidate should have experience in managing recruiters and roles within the Sales, Customer Service, Tech Support. The job will be based at Cheras. Job Description: * Managing and spearheading the recruitment team within the organization. * Supervising and providing overall guidance to the recruitment team. * Evaluating the performance of the recruitment team. * Liaising with company department heads to anticipate and plan for future recruitment needs. * Stay abreast of recruiting trends and best practices. * Carryout Sourcing and Candidate Pre-screening when required. * Ensure all screening, hiring, and selection is done in accordance with employment laws and regulations. Job Requirements: * At least Bachelor's degree in Human Resource Management, Business Management, Business Admin or related field. * At least 3 years of experience in managing and leading recruitment team ideally within BPO organization. * Proven experience in carrying out volume hiring. * Proven experience working as a recruitment manager. * Sound knowledge of labour legislation and HR practices. * Proficient in Microsoft Office applications as well as recruitment software. * Strong analytical and problem solving skills. * Excellent management and leadership skills. * Sound organizational and decision making skills.

  • Malaysia
  • Permanent
  • Negotiable

Recruitment Manager (Fintech)

Executive recruitment company Monroe Consulting Group's Technology Division is partnered with a leading organization within the Fintech and FX industry. The client is looking for an in-house Recruitment Manager to manage their team of recruiters across APAC region. Ideal candidate should have experience in managing recruiters and roles within the fintech, banking, digital banking sector. The job will be based at Bangsar South. Job Description: Managing and spearheading the recruitment team within the organization. Supervising and providing overall guidance to the recruitment team. Evaluating the performance of the recruitment team. Liaising with company department heads to anticipate and plan for future recruitment needs. Stay abreast of recruiting trends and best practices. Carryout Sourcing and Candidate Pre-screening when required. Ensure all screening, hiring, and selection is done in accordance with employment laws and regulations. Job Requirement: At least Bachelor's degree in Human Resource Management, Business Management, Business Admin or related field. At least 3 years of experience in managing and leading recruitment team ideally within fintech organization. Proven experience working as a recruitment manager. Sound knowledge of labour legislation and HR practices. Proficient in Microsoft Office applications as well as recruitment software. Strong analytical and problem solving skills. Excellent management and leadership skills. Sound organizational and decision making skills. Effective communication skills

  • Malaysia
  • Permanent
  • Negotiable

Client Service Specialist

Executive recruitment company Monroe Consulting Technology Division is partnered and is recruiting on behalf of a leading restaurant technology start-up originally founded in New York city. Due to rapid growth and expansion, our distinguished client is currently seeking for an exceptional Client Services Specialist, Mandarin Speaker. The role is based in Kuala Lumpur, Malaysia. Job Description: As a Mandarin/English Bilingual Client Service Specialist, you must demonstrate several key attributes to be considered for this position. Included in this list are the following: Mandarin Chinese speaking and typing ability Professional fluency in English A quick and willing learner that can master all details of our client's product and call taking techniques Enthusiasm for our client's business. Takes ownership and acts on behalf of the entire company Passion for helping others. Takes great satisfaction in seeing our clients' business succeed The intelligence to recognize areas of improvement in the company, and the ability to articulate/execute them Ability to work well under high pressure and can think quickly on his/her feet. Ability to connect with clients over the phone and make them feel comfortable An innate motivation to service our clients the best possible way Strong work ethic and a can-do attitude Has superb verbal and written communication skills Basic Purpose and Scope of the Position Responsibilities: Provide professional customer support to drive revenue and increase profitability for our client's business Ensure client satisfaction with our product and services Address clients' concerns effectively through various communication channels Establish a trusted strategic advisor relationship with our clients Maintain sustainable relationships with clients through active engagement and open communication Provide appropriate solutions or alternatives in the most effective/efficient manner to resolve customers' issues Coordinate with English-speaking colleagues/customers, translate and communicate their concerns to the Mandarin-speaking clients for resolution Act as client advocate, liaise with their customers, mediate and settle disputes with their best interest in mind Promptly follow up with the relevant parties to ensure resolution and customer recovery Take orders from Mandarin-speaking customers for our clients Other duties as assigned Job Requirements: Bachelor's degree / High School Diploma Fresh graduates or applicants without work experience are welcome to apply Experience in Customer Service preferred Proficient in Mandarin Language - Speaking, Reading, and Typing Good English communication skills Amenable to work on a graveyard shift

  • Malaysia
  • Permanent
  • Negotiable

Art Director (Healthcare/Wellness)

Executive recruitment company Monroe Consulting Technology Division is partnered and is recruiting on behalf of a leading B2C Healthcare organization. Due to rapid growth and expansion, they are currently seeking for an exceptional Art Director with at least 4 years' experience. The work setup is on a remote basis. Job Description: Create new brands from insight to execution. Review and approve art and copy to ensure deliverables are fresh and innovative whilst addressing marketing goals and challenges. Develop brands from scratch working on both offline and online. Develop and drive creative strategy across the brand. Collaborate with marketing and brand teams to develop marketing plans and translate them into powerful creative strategies. Work across different mediums, including mobile, experiential, email, packaging as well as digital and traditional media for campaigns, new launches and activations. Lead and produce shoots with our external creators; building shot lists, talent, props & styling. Job Requirements: 4 years+ creative experience in creative roles with a strong focus on consumer brands. A history of creating marketing or advertising campaigns from concept development through to execution across digital and transitional channels. Proven written and verbal communication skills with a high level of comfort in senior stakeholder management. Strong aptitude and flexibility to manage multiple projects and brands and develop processes and ways of working that empower teams to create their best work. Proficient in Adobe Suite (Illustrator, Photoshop, After Effects, Adobe XD, inDesign and familiar with Adobe Libraries). Experience in packaging and artworking along with comfort in handling studio equipment is a bonus. Exceptional ability to apply and perform design skills, including drawing/sketching, conceptualization, color theory, use of texture, visual presentation development, and layout, and demonstrated ability to apply these skills in innovative ways that elevate brand excellence. Be a problem solver, self starter and be able to work autonomously with excellent interpersonal skills. Fluency in English is required.

  • Malaysia
  • Permanent
  • Negotiable

UI/UX Designer (Senior)

Executive recruitment company Monroe Consulting Group Malaysia is recruiting on behalf of a Decentralized autonomous organization (DAO) that provides value for investors and gamers in the emerging blockchain metaverse (Social + Gaming + Non-Fungible Tokens). Our distinguished client is currently looking for a UI/UX Designer (Senior). Responsibilities Coordinate with product management, design team and engineering to define and implement innovative design solutions that align with business direction and improvements in user experience Conceptualize original ideas that bring simplicity and user friendliness to complex design challenges. Excellent visual design skills with sensitivity to user-system interaction. Illustrate all design ideas from concept to hand-off to engineering Build wireframes, storyboards, user flows, process flows, sitemaps and prototypes to effectively communicate interaction and design ideas Engage users in the design process and evaluate user feedback Seek to establish and promote design guidelines, best-practices and standards Experienced in creating prototypes, wireframes, storyboards, user flows, process flows and site maps. Proficiency in visual design, wire-framing and rapid prototyping tools Senior role will groom tickets by proposing implementation methods for juniors. You will also be coaching and grooming juniors. Requirements 3+ years of UI/UX design experience, familiar with design guidelines and processes Strong portfolio of work demonstrating design thinking, design process, and solutions for web and mobile applications. Proficient in crafting UX artifacts (e.g. user journeys, wireframes, prototypes) using a variety of UX and design tools (e.g. Figma, Sketch, Invision, Proto.io, Adobe). Proficient in undertaking user research, user interviews, concept and usability testing. Passionate in Web3 Technologies. Challenge product and business on business requirements and propose better UI/UX journeys when deemed justifiable. Soft skills Independent & Resourceful - Able to problem solve by optimizing your resources with own research and working with peers. Keen to learn - Keen to learn about new technologies and new scope Multitasker - Able to juggle between multiple products and development teams Team player and fun - Other than working with Tech Team, we will have fun too!

  • Malaysia
  • Permanent
  • Negotiable

Malaysia Recruitment Market Update

The retail industry is expected to grow 6.3% in 2022, according to a research published by Retail Group Malaysia. This represents a marked rise compared to the contractions experienced in 2020 and 2021 when sales fell by 16.3% and 2.3% respectively. All retail sub-sectors, apart from supermarkets and specialty retail stores, are expected to grow in 2022 and beyond. In terms of in-demand skills, companies are increasingly hiring marketing, e-commerce, retail, sales as well as HR specialists.

Having started the rollout of its long awaited 5G network, Malaysia’s tech and digital infrastructure is undergoing a significant period of change. It is therefore not surprising to discover that companies are on the hunt for a variety of tech skills and expert knowledge. There has been a surge in the demand for developers in Malaysia, with organisations looking for .NET, Angular, Vue.js, Agile and Scrum experience. Big data and data analytics knowledge are also high on the list of desirables, particularly for companies in the healthcare, consumer, and engineering industries.

​The approval of digital banking licences to five applicants by the Ministry of Finance is great news for the Fintech sector and for those with AI and machine learning experience. Other desired skills include project management, creative design, user experience as well as blockchain and cybersecurity knowledge (especially for e-payment platforms).

Recruitment Market Reports

We are on the pulse of the latest trends in Recruitment. Download our reports to learn more about our market insights in Malaysia.