Recruitment Agency Malaysia

As the global economy picks up pace, organisations are competing more than ever to recruit the talent to fill their growth ambitions. Not only this, but fast-changing job requirements and candidate expectations is making it more difficult to identify and attract the right talent during the recruitment process.

Finding the right person for a role is more than just matching skills on a resume to a job description. Fit with the organisation’s culture, industry knowledge, leadership ability, growth potential, and many other factors will determine success in a role. A robust recruitment plan and process is needed to understand these factors and to deliver the candidates that truly meet the brief.

Monroe Consulting Malaysia is the recruitment partner that will deliver these results for you. We are an award-winning recruitment agency, recognised for being leading recruiter in Malaysia, and for our consistently excellent client and candidate experiences.

Whether you are currently recruiting, looking for recruitment industry insights, or want to discuss your future recruitment needs, Monroe Consulting Malaysia is here to help. Our consultative approach means we seek to develop an in-depth understanding of your recruitment needs, and then deliver a solution that meets your unique challenges and opportunities.

Whether you need to find top talent or a consulting solution for managing your business and resourcing challenges, Monroe Malaysia is here to assist you. Or if you are a professional in search of exciting job opportunities, you can apply here.

Contact Us

Avinesh recruitment consultant

Avinash Kumar Manoharan
Managing Director
Monroe Consulting Malaysia

avinash@monroeconsulting.com.my
+603 2771 0310

Avinash is a trained engineer who developed a passion for recruitment. Under his leadership, Monroe Consulting Malaysia has positioned as one of the top, award-winning recruitment agencies in the region. He is a regular influencer in the business community, discussing on recruitment and talent management consulting on platforms such BFM89.9, LinkedIn and others.

Why Choose Monroe Malaysia as Your Recruitment Agency?

Our highly experienced, specialised recruiters know the Malaysia recruitment market. They are regularly in touch with candidates and decision makers, staying abreast of movements in the market and candidate expectations. At all times you will be assured of our knowledge and expertise throughout our relationship.

When engaging Monroe Malaysia recruitment services, you can be assured of:

Outstanding Sourcing Capability
We specialise in engaging the most effective areas of the job market to fill positions, including passive candidates who are not actively looking for job. We go beyond the usual recruitment advertising methods by develop industry-wide relationships with candidates who help to connect us with the right talent pools.

Exceptional Service
When working with us you will be assigned a dedicated recruitment consultant that specialises in your industry. Your success is our success - we work hard to find the very best candidates that will contribute to the long-term growth of your organisation.

Global Reach and Partnerships
As part of the Empresaria Group, Monroe Malaysia works together with other global recruitment organisations to access the best recruitment technology and skills needed to find the right candidate. Wherever your perfect candidate may be, one of our recruitment consultants will not be far away.

Speed
Many candidates will only be in the market for a short period of time, giving a small window of opportunity to generate and maintain interest in a role. We also know that vacant jobs in an organisation will slow its growth. We therefore work with urgency, without compromising quality, to deliver results, fast.

When engaging Monroe Malaysia, you can be assured that you are partnering with a recruitment agency with the knowledge, experience, and skills to deliver the best recruitment solutions possible.

About Monroe Recruitment Malaysia

Monroe Consulting Malaysia is an award-winning recruitment agency established in 2002.  

Our team is made up of highly skilled and experienced recruitment consultants with established track records of delivering the right candidates, on time. Monroe Consulting Malaysia is supported by our sister offices throughout Asia, as well as the Empresaria Group which comprises of over 15 staffing brands. This gives us access to a global network of recruitment resources, 24 hours a day, all around the globe.

Our extensive recruitment expertise and global reach means we leave nothing to chance when developing recruitment strategies and plans for your organisation and sourcing the best candidates.

Monroe Recruitment Awards

Our proven track record and industry recognition ranks us among the top recruitment agencies in Malaysia and Asia-Pacific.

  • 2024 Human Resources Vendor Awards, Best Executive Search Firm

  • 2024 Human Resources Vendor Awards, Best Mid-Management Recruitment Firm

  • 2024 Human Resources Vendor Awards, Best Provider of Recruitment Process Outsourcing Services

  • 2019 Human Resources Asia Awards Malaysia, Recruitment Agency of the Year (Silver)

  • 2018 Human Resources Asia Awards Malaysia, Best Candidate Experience by a Recruitment Solution Provider (Gold)

  • 2018 Human Resources Asia Awards Malaysia, Best Newcomer (Silver)

  • 2018 Human Resources Asia Awards Malaysia, Best Client Experience by a Recruitment Solution Provider (Silver)

  • 2018 Human Resources Asia Awards Malaysia, Recruitment Agency of the Year (Silver)

  • 2017 Human Resources Asia Awards - Best Newcomer Malaysia (Gold)

  • 2017 Human Resources Asia Awards - Best Candidate Experience Malaysia (Bronze)

Malaysia Recruitment Testimonials

  • ​It was a real pleasure to work with Monroe Consulting Group Malaysia. We worked with Monroe Consulting Group Malaysia on selecting a profile for a relevant position in our company. We are ver satisfied with the level of support that we received from Monroe. The Executive Recruitment Consultant has made communication very easy and managed the process in a very efficient, straightforward and collaborative manager. The support we received from Monroe helped us find the best candidates and make the best decision.

    Sujatha

  • ​It has been a very good experience working with Monroe Malaysia team. The team is very quick and prompt in their responses. They have always been ready to modify search according to our requirements. As we both work in different time zones the comfort was always maintained by the team. The Consultant is energetic and is always on his toes to take on challenging roles and always come up with unique requirements.

    Vineet

  • ​The most important aspect of our recruitment is the understanding of the role. The consultants are very attentive to our explanations of what the role/roles required. Our industry is very niche and we also understand some of the difficulties involved in our recruitment process; and can be quite challenging for them. Despite of these challenges, they have delivered according to our expectations. Communication is excellent.

    May

  • ​I've had dealings with a fair few recruitment agencies in the past, but Monroe Consulting Group Malaysia is the next level! The consultants have deep knowledge of the industrial sector and works with a wide network of well-qualified individuals across a range of job disciplines. What I value the most is that they always listens but is never afraid to push back when they feel that someone is the right fit for our business. Having a partnership with Monroe Consulting Group Malaysia has significantly improved our time-to-hire on several key roles over the past one year.

    Calvin

  • ​Working with Monroe Consulting Group Malaysia was a true pleasure. We collaborated with Monroe Consulting Group Malaysia to select a profile for a relevant position within our organization. We are very pleased with the level of assistance provided by Monroe. The Executive Recruitment Consultant ensured that communication was clear and that the process was managed in an efficient, straightforward, and collaborative manner. Monroe's assistance enabled us to find the best candidates and make the best decision.

    Intan

Job Search

Human Resource Manager

Executive recruitment company, Monroe Consulting Malaysia is partnering with a rapidly expanding F&B group with a strong footprint in Indonesia and growing regional ambitions. The company operates a scalable, multi-outlet business model and is focused on building sustainable operations, strong internal processes, and a people-centric culture to support its continued growth. As part of its expansion journey, the company is seeking a Human Resources Manager to lead all HR functions in Malaysia. This role will be instrumental in strengthening HR foundations, supporting store expansion, ensuring compliance with local labour laws, and partnering closely with Operations and Management in a fast-paced, hands-on environment. Job Responsibilities: 1. Recruitment & Talent Acquisition Lead end-to-end hiring for stores (start crew till asst store manager), and head office roles. Manage workforce planning based on store needs and expansion schedules. Ensure effective on boarding, induction, and probation evaluations. 2. HR Operations & Payroll Oversee payroll processing and ensure accuracy of attendance, OT, shifts, and incentives. Manage employee data, contracts, leave management, and HR documentation. Ensure compliance with statutory contributions. 3. Compensation & Benefits (C&B) Review and maintain competitive salary structures and benefits for store and office employees. Manage allowances, incentives, and performance-based bonuses. 4. Industrial Relations (IR) & Compliance Ensure compliance with Malaysian Employment Act and F&B operational regulations. Handle disciplinary actions, counselling, warnings, and termination cases. Manage employee relations, conflict resolution, and grievance handling. Liaise with authorities (JTK, PERKESO, Immigration) when required. 5. HR Policy & Process Development Develop and implement HR policies, SOP's, and store-level HR guidelines. Support performance management, manpower budgeting, and turnover reduction initiatives. 6. Support for Store Operations Work closely with Operations to support new store openings and manpower readiness. Conduct regular site visits to understand store needs and staff issues. Job Requirements: Bachelor's degree in human resources, Business Administration, or related field. Minimum 5-7 years of HR experience, with at least 2-3 years in a managerial role. Experience in F&B, retail, or startup environment is required. Strong understanding of Malaysian Employment Act & statutory requirements. Hands-on experience in hiring front liners, payroll, and HR operations. Strong interpersonal and communication skills; able to manage conflicts effectively.

  • Malaysia
  • Permanent
  • Negotiable

Non-Conformance Supervisor

Executive recruitment company Monroe Consulting Group Malaysia's Logistic Division is partnering with an international 4PL logistics and supply chains company to hire a Non-conformance Supervisor. The Non-Conformance Supervisor is responsible for overseeing the identification, management, and resolution of Non-Conformances (NCs) within the company's 4PL logistics operations. This role ensures timely escalation of critical issues, implements containment and corrective actions (C&C), and works closely with operational teams to maintain high quality service standards and customer satisfaction. Non-Conformance (NC) Management Identify, log, and track NCs in NC platform. Conduct root cause analysis to determine the source of issues. Coordinate corrective and preventive actions with relevant teams. Escalation Handling Act as the primary point of contact for operational and customer escalations. Ensure timely escalation of unresolved or high-impact NCs to management. Provide status updates and resolution plans to stakeholders. Containment & Corrective Actions (C&C) Implement immediate containment measures to limit operational or customer impact. Monitor the effectiveness of corrective actions and ensure closure of NCs. Maintain documentation for audits, internal reporting, and continuous improvement. Team Coordination & Reporting Supervise Quality Compliance coordinators or analysts, providing guidance and support. Prepare regular reports on NC trends, escalation metrics, and resolution timelines. Collaborate with Operations, Quality, and Customer Service teams to prevent recurrence. Job Requirements: Bachelor's degree in Logistics, Supply Chain, Business, or related field. Knowledge in root cause analysis and complaint investigation Minimum 3-5 years' experience in logistics operations or quality management, ideally in a 4PL environment. Strong knowledge of NC processes, CAPA, and escalation management. Excellent problem-solving, analytical, and organizational skills. Effective communication skills for coordinating across teams and escalating issues. Proficiency with logistics management systems, MS Office, and reporting tools.

  • Malaysia
  • Permanent
  • Negotiable

Business Development & Deployment Specialist

Monroe Consulting Group's Professional Services Division is recruiting on behalf of a leading learning & development company. Job Summary: We are looking for a high-performing professional who thrives in a fast-paced, client-centric environment. This role is designed for someone who wants to accelerate their career in the learning & development industry - combining commercial drive with operational excellence. As the bridge between Business Development and Delivery Operations, you will play a critical role in winning new opportunities and ensuring flawless execution of training programs across Malaysia and the wider APAC region. This is a high-visibility role, interfacing with clients, trainers, partners, and regional leaders. Job Responsibilities: 1. Business Development Support (50%) Drive the front end of our commercial engine: Conduct outbound prospecting and cold calling to secure high-quality discovery calls. Manage follow-ups, appointment scheduling, and CRM upkeep with discipline. Develop compelling proposals and capability decks (PowerPoint & Word). Prepare and manage Client Service Agreements (CSAs). Support BD leaders with client research, insights, and sales enablement. Uphold strong documentation hygiene with version control, consistency, and brand alignment. 2. Business Deployment Support (50%) Ensure smooth and consistent post-sales training delivery across the APAC region: Assist in preparing project plans, timelines, and deployment task lists for training engagements. Coordinate with internal stakeholders (Sales, Trainers, Operations, Finance) to support aligned and timely delivery. Liaise with trainers on scheduling, materials, pre-work, and delivery requirements; support the preparation of service agreements and work orders. Support end-to-end logistics including calendar invitations, training links, venues, attendance lists, materials, certificates, and evaluation forms. Assist in coordinating chemistry calls, briefing sessions, and alignment meetings with clients and trainers. Prepare, deploy, and consolidate feedback and evaluation forms; support the preparation of feedback summaries and insights. Coordinate with Finance on invoice requests, issuance, and payment follow-ups when required. Support coordination with external vendors and partners involved in training delivery. Maintain accurate documentation and tracking of deployment and feedback activities to ensure consistency and minimise delivery gaps. Key Requirements: Has 3-5 years of experience in BD support, client coordination, project management, or operations, ideally from training, consulting, HR services, or professional services industries. Demonstrates excellence in communication, follow-through, and stakeholder management. Is advanced in PowerPoint, Word, Excel, and comfortable handling client-facing documents. Is structured, organised, and reliable, with a natural ability to keep multiple workstreams moving. Thrives in a growth environment where speed, quality, and ownership matter. Brings maturity, professionalism, and a proactive mindset. Responds quickly, efficiently, and meticulously to requests and tasks. Demonstrates independent drive and initiative, taking ownership of tasks without constant supervision. Anticipates needs, identifies issues early, and provides solutions proactively. Maintains high attention to detail while balancing multiple priorities under tight timelines. Builds trust through consistent follow-through and delivering results on time.

  • Malaysia
  • Permanent
  • Negotiable

Marketing & Growth Lead (KL)

Executive recruitment company Monroe Consulting Group's Professional Service division is recruiting on behalf of a leading learning and development organization. Job Summary: The role exists to own and drive APAC's marketing and growth agenda, turning strategy into executed campaigns that generate quality leads and event attendance. This person is accountable for building, analysing, and optimising digital and offline marketing funnels, while guiding junior resources and external specialists to deliver results. Ultimately, the role ensures consistent, data-driven demand generation that supports the business's commercial growth. Job Responsibilities: Marketing Strategy & Leadership - Own and drive overall marketing direction and growth strategy for the business in Asia Pacific (Southeast Asia, Japan, South Korea, Taiwan, Hong Kong, ANZ). Lead generation, marketing activities specifically for 3 offices: Singapore, Kuala Lumpur & Jakarta. Campaign Management - Plan, execute, and optimise digital marketing campaigns end-to-end (full funnel ownership). Drive attendance and lead generation for events (e.g. breakfast talks, workshops, webinars), including audience targeting, invitations, partnerships (e.g. Chambers of Commerce), and on-ground marketing. Analytics & Optimization - Analyse digital marketing funnels and define marketing-qualified leads (MQLs); recommend improvements to conversion and lead quality. Track performance, report on campaign effectiveness, and continuously optimise based on data. Team Management - Guide and manage two part-time marketing resources (email automation and content/copywriting), setting direction, priorities, and outcomes. Work with SEO/SEM specialist to guide keyword strategy and campaign focus (hands-on execution not required). Content & Communications - Repurpose and localise HQ (France) content (articles, whitepapers) into relevant marketing assets across email, social, events, and digital channels. Oversee marketing communications, including brochures, flyers, landing pages, and event materials. Email Marketing - Own email marketing strategy, including drip campaigns and automation flows. Key Requirements: 4 to 5 years of digital marketing experience Proven experience - Planning, implementing, and executing multi-channel marketing campaigns. Experience with email marketing - Automation tools, and campaign performance tracking. Familiarity with SEO, SEM, and keyword strategy - Not required to execute technical SEO. Event marketing and partnership-driven audience acquisition experience - Strongly preferred. Strong understanding of digital marketing funnels - Lead nurturing, and performance metrics. Comfortable analysing data - And translating insights into actionable improvements. Able to balance strategy with hands-on execution and follow-through Experience working with multiple stakeholders - And guiding junior or part-time team members. Detail-oriented, structured, and commercially minded Strong communication, planning, and stakeholder management skills

  • Malaysia
  • Permanent
  • Negotiable

Sector Head

Executive recruitment company, Monroe Consulting Malaysia is partnering with a leading logistics organization in Malaysia, providing end-to-end supply chain and freight solutions. The company is looking to hire a Sector Head to lead the Malaysia sector team, grow strategic and high-potential customer accounts, develop new business channels, strengthen relationships, and execute sector strategies in line with regional and global objectives. Job Responsibilities:​​​​ To ensure revenue growth of the portfolio assigned through wins from new and existing business. To ensure the yield growth NR of the portfolio assigned through margin management. To manage the Account Receivables of the portfolio as per Company's requirement. To manage customer satisfaction to the required standards. To ensure retention of accounts assigned through excellent service and commitment. To consistently align and adhere to the Maintain the Aim objectives. To gather market movement and competition activities. To conduct MBR/QBR with the respective customers. Any other tasks that may be assigned from time to time by the Management. Job Requirements: Bachelor's Degree in Business Administration, Marketing, Logistics, Supply Chain Management or related field. Minimum 5 years of working experience in supply chain or contract logistics related field. Experience in Air freight/Sea freight Ability to understand commercial implications of solutions proposed, potential areas of risk and methods to limit liabilities

  • Malaysia
  • Permanent
  • Negotiable

Senior M365 Engineer

Executive recruitment firm Monroe Consulting Group's Technology Division is partnering with a leading financial entity that provides broad range of consumer financial services across Malaysia. Our distinguished client is currently seeking a highly skilled Senior Microsoft 365 Engineer to oversees the design, implementation, governance, and optimization of Microsoft 365 services across the organisation. This role acts as a technical lead for cloud collaboration platforms and also manages or coordinates related IT projects. The position requires strong hands-on expertise, leadership capabilities, and the ability to drive cross-functional initiatives. Key Responsibilities 1. Architecture & Solution Design Lead the design of end-to-end Microsoft 365 solutions, covering Exchange Online, SharePoint Online, Teams, OneDrive, and Entra ID. Develop M365 architecture standards, governance frameworks, and best practices. Provide technical leadership for cloud adoption, identity modernization, hybrid identity, Zero Trust, and collaboration strategies. 2. Project Management & Delivery Lead medium-to-large M365 projects such as tenant migration, Teams rollout, email migration, SharePoint intranet revamp, and Intune implementation. Define project scope, timelines, resource planning, and deliverables. Coordinate with vendors, internal IT teams, and business stakeholders. Monitor project risks, issues, and dependencies, ensuring on-time and on-budget delivery. Prepare executive updates, project documentation, and change management plans. 3. Administration & Operations Leadership Oversee daily operations and health of the M365 environment, including licenses, configurations, security posture, and monitoring. Act as L3 escalation point for complex M365 issues. Ensure service reliability, performance tuning, and continuous improvements across all M365 workloads. Review and approve configuration changes to ensure compliance with governance policies. 4. Security, Compliance & Governance Implement advanced security baselines: MFA, Conditional Access, Identity Protection, Defender for O365, Insider Risk, and DLP. Lead governance initiatives for data lifecycle, retention, auditing, and regulatory compliance (e.g., financial industry guidelines). Work with cybersecurity teams to remediate vulnerabilities and improve Microsoft Secure Score. 5. Automation & Optimization Develop automation using PowerShell, Graph API, and Power Platform (Power Automate/PowerApps). Drive operational efficiencies by streamlining provisioning, reporting, and incident response processes. Evaluate new M365 features, run proof-of-concepts, and lead service improvements. 6. Leadership & Stakeholder Engagement Mentor junior engineers and provide technical guidance to the collaboration and security teams. Liaise with business teams to understand requirements and translate them into M365 capabilities. Conduct training, workshops, and adoption programs to maximize M365 usage. Required Skills & Experience 6-10 years of experience managing Microsoft 365 environments in medium-to-large enterprises. Strong expertise in Exchange Online, SharePoint Online, Teams, OneDrive, and Entra ID. Experience leading M365 migration or modernization projects end-to-end. Solid capabilities in project management (scope, schedule, risk, vendor coordination). Strong PowerShell automation skills; experience with Graph API is a plus. Deep understanding of M365 security and compliance features. Experience with Intune/Microsoft Endpoint Manager for endpoint security and compliance. Good understanding of networking, authentication, hybrid identity (Azure AD Connect), and DNS. Experience in regulated/secure environments (banking, finance, insurance, or government) is an advantage. Preferred Certifications MS-102: Microsoft 365 Administrator Expert (highly preferred) MS-700 (Teams), SC-300 (Identity), MD-102 (Endpoint), or AZ-104 (Azure Admin) PMP, PRINCE2, or basic project management certification is a plus

  • Malaysia
  • Permanent
  • Negotiable

Regional IT (Team Lead)

Executive recruitment firm Monroe Consulting Group's Technology Division is partnering with a leading System Integration (automation) company with a strong presence across Southeast Asia, EU & North America. Our distinguished client is currently seeking a Regional IT Team Leader, to lead and coordinate regional IT operations, ensuring reliable infrastructure, security, and end-user support. This role combines hands-on technical expertise with leadership responsibilities, driving operational excellence and aligning IT initiatives with business goals. Key Responsibilities End-User Support Deliver Tier 1-2 technical support and resolve hardware/software issues promptly. Train staff on IT tools and best practices. Computer systems and software setup, maintenance, and auditing. Maintain accurate documentation of issues and resolutions in ticketing system. Perform malware detection and remediation across regional devices. IT Administration Administer Active Directory and Microsoft 365 environments. Maintain internal documentation and assist with security event remediation. Prioritize tasks and coordinate with cross-functional IT teams. Other duties as assigned. Asset & Vendor Management Oversee IT asset lifecycle and ensure compliance with procurement policies. Manage vendor relationships and negotiate service agreements. Coordinate physical hardware setups including desk setups and AV equipment in conference rooms. Maintain office security systems (access control, alarms, cameras). Infrastructure & Security Maintain and optimize regional IT infrastructure and network performance. Implement security measures and assist with data center upgrades. Support infrastructure planning and execution for scalability and reliability. Communication & Training Foster clear communication with internal teams. Deliver IT security awareness training and ensure compliance with company policies. Leadership Lead small to medium IT projects and mentor junior staff. Job Requirement 7 - 10 years of IT experience, including exposure to leadership or project coordination. Solid understanding of networking concepts (wired/wireless, DNS, DHCP). Hands-on experience with laptops, servers, and network troubleshooting. Strong problem-solving, communication, and leadership skills. Knowledge of Active Directory/M365; VMware vSphere and Dell hardware a plus. Ability to manage multiple priorities and mentor team members. Strong English & Mandarin language skills (written and verbal) to communicate with regional office (eg. Taiwan) Physical & Work Requirements Healthy body to assist on lifting work in confined spaces, climb ladders (eg. server room). Full-time 5-day onsite work week Occasional travel to our other offices as needed. (eg.Singapore, Indonesia)

  • Malaysia
  • Permanent
  • Negotiable

Contact Us

Don't let the perfect candidate slip through your fingers - contact Monroe Consulting Malaysia today. Let us be your trusted partner in building a team that will drive your success.​

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Malaysia Recruitment Market Update

The retail industry is expected to grow 6.3% in 2022, according to a research published by Retail Group Malaysia. This represents a marked rise compared to the contractions experienced in 2020 and 2021 when sales fell by 16.3% and 2.3% respectively. All retail sub-sectors, apart from supermarkets and specialty retail stores, are expected to grow in 2022 and beyond. In terms of in-demand skills, companies are increasingly hiring marketing, e-commerce, retail, sales as well as HR specialists.

Having started the rollout of its long awaited 5G network, Malaysia’s tech and digital infrastructure is undergoing a significant period of change. It is therefore not surprising to discover that companies are on the hunt for a variety of tech skills and expert knowledge. There has been a surge in the demand for developers in Malaysia, with organisations looking for .NET, Angular, Vue.js, Agile and Scrum experience. Big data and data analytics knowledge are also high on the list of desirables, particularly for companies in the healthcare, consumer, and engineering industries.

​The approval of digital banking licences to five applicants by the Ministry of Finance is great news for the Fintech sector and for those with AI and machine learning experience. Other desired skills include project management, creative design, user experience as well as blockchain and cybersecurity knowledge (especially for e-payment platforms).

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Recruitment Market Reports

We are on the pulse of the latest trends in Recruitment. Download our reports to learn more about our market insights in Malaysia.