Supply Chain Executive Search | Monroe Consulting Group

Executive Search & Headhunting Recruitment Services for the Supply Chain Industry

Monroe Consulting Group’s executive search services provide specialise recruitment expertise to help our clients secure the best talents within the Supply Chain Industry. Monroe’s team of experts is well placed to support multinational and national companies within the Supply Chain industry to identify the best available candidates. Monroe Consulting Group’s Supply Chain head-hunters works across various roles within the supply chain sector such as manufacturing, procurement, logistics, retail and many more.

The ability of our head-hunters to source passive candidates is what has set us apart from other recruitment agency services. Monroe’s specialised executive search team thrive upon the partnerships it has cultivated with some of the world’s most recognised and respected brand names within the Supply Chain sector.

Our expert recruitment head-hunters are well-entrenched across the Supply Chain industry, enabling consultants to provide both our clients and candidates with a wealth of experience, intimate industry knowledge and the networks required for placing high-profile talent into key positions. Providing end-to-end recruitment agency services of an exceptional standard for management to senior-level executives within the Supply Chain sector.

Browse our current job opening or contact our consultants to learn more about finding the next opportunity for you.

Searching for talent in the Supply Chain industry? Reach out to us to source the most qualified talent in the market.

Latest roles.

Group Head of Procurement

Executive Recruitment Firm Monroe Consulting is currently recruiting on behalf of an established GLC with a strong presence within the consumer, logistics and technology sector. Our distinguished client is currently hiring for a Group Head of Procurement to bring transformation to the organization. A Group Head of Procurement is responsible for leading the procurement function across the organization. You will develop and implement procurement strategies to optimize costs, drive efficiency, and ensure the timely availability of goods and services. You will also oversee supplier relationships, contract negotiations, and procurement processes to support the organization's goals and objectives. Job Responsibilities: Lead procurement transformation project - focused on cost reduction, service excellence, continuous improvement and integration of P2P processes and systems. Being a subject matter expert in procure to pay operating model, end to end process and metrics/ performance management. Manage supplier relationships to ensure the availability of goods and services in line with business requirements. Advocate for digital and technology improvements and work with IT to implement or improve existing procurement technologies for additional productivity improvement. Lead contract negotiations to secure favourable terms and conditions for the organization. Prepare and present reports and recommendations to senior management on procurement activities and performance. Develop and execute procurement strategies to ensure procurement practices are compiled with firm guidelines and procedures. Manage contracts and ensure the arrangement of contracts is in place and safeguard the firm's interest. Lead major procurement activities, including evaluation, negotiation, contract, and award. Provide recommendations on Procurement strategies, processes & procedures leveraging on Analytics. Ensure procurement process are transparent, ethical, and compiled with the legal requirement and compliances policies. Provide leadership and direction to the procurement team to achieve departmental goals and objectives. Build and maintain effective collaborative relationships with Stakeholders/Business Units in identifying cost effectiveness and efficiencies. Provide guidance and training to internal stakeholders to ensure continuous improvement in terms of procurement competitiveness and processes. Enjoy working in a fast-moving transformation journey. Adapt, simply and act quickly based on the business needs. Quick to adapt, have a sense of urgency and act quickly based on the business needs. Keep abreast with the latest development laws and advise impact to business. Must take pride in your ability to build strong business/stakeholder relationships. Ability to quickly adapt to changing priorities and work effectively under pressure. Ability to communicate and work effectively with Internal & External stakeholders on communicating effectively regarding Procurement process and procedures Job Requirements: Tactical and process-oriented problem solving Strong professional experience in Procurement functions or Supply Chain functions Prior managerial experience in Sourcing & Procurement, experience in strategic sourcing, and procure to pay transformation. Experience in leading team members on activities such as as-is process and maturity assessment, technology evaluation, opportunity identification, business case and roadmap creation and implementation of recommendations. Excellent interpersonal relations and demonstrated ability to work with others effectively in teams. Good team player, strategic thinking, decision making & analytical skills.

Kuala Lumpur
Permanent
Negotiable

Head of Industrial Relations

Monroe Consulting Group is partnering with a highly established Government-Linked Company (GLC) with a robust footprint in the consumer, logistics, and technology sectors. Our client is recognised for driving transformative initiatives, embracing innovation, and delivering long-term value to stakeholders. We are seeking an experienced and driven Head of Industrial Relations to lead and oversee all industrial and employee relations strategies within the organization. This role is responsible for building and maintaining strong relationships with unions, employee representatives, and regulatory bodies to ensure harmonious workplace relations, compliance with labor laws, and the delivery of strategic people initiatives that support business goals. Key Responsibilities: Industrial & Employee Relations Develop and implement effective industrial relations strategies, policies, and frameworks aligned with organizational objectives. Lead negotiations with trade unions, employee associations, and worker councils on collective agreements, disputes, and workplace matters. Serve as the primary advisor on industrial relations matters to senior leadership and line managers Monitor employee sentiment and proactively address potential workplace conflicts to maintain a positive work environment. Compliance & Risk Management Ensure organizational compliance with employment laws, labor regulations, and collective agreements. Advise management on labor law changes, potential risks, and mitigation strategies. Manage disputes, grievances, and disciplinary matters in a fair, consistent, and legally compliant manner. Stakeholder Engagement Build strong partnerships with unions, government agencies, and other external stakeholders to foster constructive engagement Represent the company in labor tribunals, arbitrations, and regulatory forums. Partner with HR Business Partners, Operations, and Legal to ensure alignment of IR strategies with business priorities. Strategy & Leadership Provide strategic direction on industrial relations matters to support transformation, organizational change, and workforce productivity. Lead, coach, and develop the Industrial Relations team. Support organizational restructuring, workforce planning, and change management programs with an IR lens. Key Requirements: Bachelor's degree in Human Resources, Industrial Relations, Law, Business Administration, or related field (Master's preferred). Minimum 10-15 years of experience in industrial/employee relations, with at least 5 years in a senior leadership role. Proven experience in union negotiations, collective bargaining, and dispute resolution. Strong knowledge of labor laws, industrial relations frameworks, and regulatory requirements. Track record of building and sustaining positive industrial relations in complex, unionized environments.

Kuala Lumpur
Permanent
Negotiable

Customer Service Executive (Logistics)

Monroe Consulting Group Malaysia, an executive recruitment firm is partnering with an international 4PL logistics and supply chains company to hire a Customer Service Executive. This role is responsible in delivering visibility, optimization and high level of satisfaction to the company's major accounts. This opportunity is based in Subang Jaya, Selangor. Job Responsibilities: Monitor the OperationalWorkflow to Ensure a Full Supply Chain Visibility to the Customer Follow up invalid entries received from the customer or authorized partners (vendors, customers, subcontractors….) Monitor shipments on regular basis (3PL shipment confirmation, milestones completion etc.) Alert the customer team pro-actively in case of deviation and propose backup solutions Integrate manually, in dedicated IT solution, the Transport Request, if necessary Arrange alternative in case preferred carrier is unavailable Take corrective actions in case of missing pre-alerts Receive and control customer bookings according to the processes in place Check optimizations from optimizer if applicable, propose consolidation options. Report on data quality Provide clarifications and/or missing information Communicate & confirm arrangement to origin Deliver Customer Satisfaction Manage and supports order management to ensure the best possible service level Meets deadlines and ensures completion of customer service tasks within the expected time frames Ensure a consistent and pro-active communication flow with the customer Act as a strong interface to resolve customer problems, manage troubleshooting and issue resolution Prioritizes, resolves and/or escalates issues to secure the customer's interest Represent Prism internally and externally Use the tools and communication to react to customer requests Act as single point of contact for the customer Identify and record savings (benefits tracking) delivered to the customers. Provide his/her expertise in transportation management Use of the technologies to be more efficient and work with the CBS Contribute to improve Partners and Vendor performance Monitor the 3PLs service quality and give feedback to the Operation of Contract manager Monitor the good deployment and efficiency of new operational practices with the 3PLs Contribute to formalize the SOP Provide 1st level of support to the 3PL (operational inquiries, data matters etc.) Set up and Monitor corrective action plans in agreement with the 4PL HUB manager Manage operational quality Receive non-conformities and complaints and log these in a database Conduct root cause analysis on logged issues Categorized all non-conformities & complaints using standardized issue codes and reason codes Capture claims through non-conformities & complaints management process Assess of potential claims and recommendation to the customer Assign corrective actions to relevant parties and follow up Escalate claim to concerned party Conduct 8D analyses for complex claims In case of financial damages follow up with 3PL and insurance until financial settlement Operate spot quotations Define requirements Get spot quotation from the 3PL's panel Select provider Maintain spot quotation database / matrix Job Requirements: o Experience in transport management / freight forwarding (air operations) o Proven track record in a similar role, ideally in a Control Tower of 4PL environment o Knowledge in freight forwarding, AOG and oversize cargo will be an advantage o Excellent command of written and spoken English o Must be willing to work on a 24/7 rotational shift o Customer centric mindset o Excellent communication o Team player o Solution finder o Rigorous o Excellent interpersonal skills o Thoroughness o Organized o Responsive o Excellent in written and verbal English