Supply Chain Executive Search | Monroe Consulting Group

Executive Search & Headhunting Recruitment Services for the Supply Chain Industry

Monroe Consulting Group’s executive search services provide specialise recruitment expertise to help our clients secure the best talents within the Supply Chain Industry. Monroe’s team of experts is well placed to support multinational and national companies within the Supply Chain industry to identify the best available candidates. Monroe Consulting Group’s Supply Chain head-hunters works across various roles within the supply chain sector such as manufacturing, procurement, logistics, retail and many more.

The ability of our head-hunters to source passive candidates is what has set us apart from other recruitment agency services. Monroe’s specialised executive search team thrive upon the partnerships it has cultivated with some of the world’s most recognised and respected brand names within the Supply Chain sector.

Our expert recruitment head-hunters are well-entrenched across the Supply Chain industry, enabling consultants to provide both our clients and candidates with a wealth of experience, intimate industry knowledge and the networks required for placing high-profile talent into key positions. Providing end-to-end recruitment agency services of an exceptional standard for management to senior-level executives within the Supply Chain sector.

Browse our current job opening or contact our consultants to learn more about finding the next opportunity for you.

Searching for talent in the Supply Chain industry? Reach out to us to source the most qualified talent in the market.

Latest roles.

Warehouse & Logistics Manager

Executive recruitment company Monroe Consulting Group Malaysia is recruiting on behalf of a leading FMCG manufacturer of quality chocolates, confectioneries, and beverages. Our esteemed client is seeking Warehouse and Logistics Manager to be based in Penang, Malaysia. Job Responsibilities: Oversee all warehouse operations, including inbound and outbound logistics, storage, and inventory management. Ensure optimal warehouse layout, racking, and storage solutions for efficient space utilization. Implement best practices for stock control, order fulfilment, and dispatch to minimize shrinkage and damages. Maintain cleanliness, safety, and compliance with warehouse health and safety regulations. To monitor and carry out all distribution function of goods for the company. Work together with Logistics Executive to plan and coordinate transportation and distribution of goods as per order received from Sales department based on estimated production completion date given from Planning department to ensure timely and cost-effective delivery. Optimize delivery routes, fleet management, and carrier selection to reduce costs and enhance service levels. To ensure Logistics Executive verify all the customer orders shipping instructions orders and production orders received. To ensure continually review freight cost and transportation rates to keep cost down where possible to source for best fit delivery/shipment schedule and prepare for all kind of pre-declaration documents. To coordinate with 3rd party transporter and ensure all arrangement is meeting loading and shipment dates. To verify and approve all the logistics related billing. Liaise with suppliers, transport companies, and customers to ensure smooth logistics operations. To plan and control warehouse & logistics budget. Monitor and improve key performance indicators (KPIs) related to logistics, such as on-time deliveries and transportation costs. Ensure accurate inventory levels through regular stock audits and reconciliation. Develop and implement inventory control policies to reduce stock discrepancies and obsolescence. Overseeing receiving, warehouse and distribution operations. Implementing operational policies and procedures. Maintaining SOP procedure for all activity under warehouse and Logistics department. Maintaining documentation and keeping accurate records of warehouse & logistics activities. Assisting with deliveries where required. Maintaining awareness and knowledge of condition and location of fleet vehicles. Supervise, train, and develop warehouse and logistics staff, ensuring high performance and productivity. Implement performance management processes and provide coaching to enhance team effectiveness. Promote a culture of continuous improvement and operational excellence Responsible to liaise with issues arise by Government sector which related to distribution operations such as Custom, MIDA, KPDNHEP, Veterinary Department, Health Department MITI, MPOB and Lembaga KOKO and work internally with others department to overcome the issues. To liaise with Custom, MIDA regarding on Machinery exemption Spare Parts request by user such as Engineering department, Maintenance department, Facilities department. Application of Health Certificate via Health Department Penang, submits foam, arrange and facilitate the inspector officer for the sample inspection session at factory. Liaise with Doctor and Officer for all matters pertaining to Health Certificate approval in order the shipment (Local or Export) can delivery as per scheduled. Application of Veterinary Certificate, liaise with Veterinary Doctor or any matter arise to resolve the issues which requires for the shipment arrangement. To take ownership and responsibility for food safety and its non-compliance challenges Job Requirement: At least a Bachelor's Degree, Professional Degree in Business, or a related field is required. At least 10 Year(s) and above experience in warehouse & logistic (Import & Export) or any related field. Demonstrated experience in managing diverse teams and fostering a positive work environment. Good interpersonal and communication skills

Malaysia
Permanent
Negotiable

Control Tower Senior Manager

Monroe Consulting Group Malaysia, an executive recruitment firm is partnering with an international 4PL logistics and supply chains company to hire a Control Tower Senior Manager. This role is responsible for managing and structuring the 4PL Hub and its Operational Team to deliver to multiple major accounts, multiple customers, visibility, proactivity, reactivity, optimizations and a high level of satisfaction. This opportunity is based in Subang Jaya, Selangor. Team Management Provide support to the team during escalations, clarify uncertainties, guide appropriate behavior and attitude, manage absenteeism and delays, plan for holiday scenarios, and ensure team alignment with customer instructions. Organize coverage during absences or peak periods. Handle all escalation cases and deviations (refer to Escalation section). Keep the holiday schedule current on the shared platform. Operational Excellence Promote a culture of continuous improvement through weekly team meetings. Monitor the daily dashboard to ensure smooth operations. Ensure team members fulfill their roles and responsibilities according to customer requirements and company's job profile definitions. Promote cross-training and team versatility; implement corrective actions when needed to address skill gaps or performance issues. Operations Make sure all team members are familiar with and follow the defined business processes for both Front and Back Office operations. Oversee and control all operational activities including planning, scheduling, and monitoring. Guarantee the delivery of contractual service levels in alignment with KPIs. This includes receiving customer requests, ensuring fulfilment according to the contract, and tracking business requirements using monitoring tools and KPI metrics. Keep the operational risk analysis up to date, revising it whenever new risks or opportunities arise. Address deviations through the established quality process. Use incidents such as complaints, non-conformities, and claims to support continuous improvement. Quality Ensure operations comply with the contractual Quality Plan, particularly in managing complaints and claims. Keep the risk management process active and current by updating it when new significant risks are detected. Ensure all business processes are properly documented and regularly updated. Operational Excellence / Continuous Improvement Develop and implement efficient office procedures to enhance productivity (e.g., Morning Briefings). Continuously assess and improve processes in collaboration with the Supply Chain Engineer Identify and pursue opportunities to create value within order management and shipping workflows. Manage multiple tasks with accuracy and ensure deadlines are met. Set practical short- and long-term objectives and track progress toward achieving them. Customer Communication Prepare for customer meetings in collaboration with team members. Depending on the plant, reviews may occur weekly or bi-monthly. Address all active topics, including IT issues, operational matters, and special requests. Keep the action list updated. Ensure timely receipt of IT feedback. Distribute meeting minutes promptly after each session. Daily 4PL Incoterm Location File Review Perform daily crosschecks between Incoterm locations and actual arrival location names. Identify discrepancies and contact the 3PL provider to resolve any anomalies. Customer Escalations & Special Requests Analyze and respond to customer escalations, providing root cause analysis and corrective action proposals. Manage off-scope customer requests (e.g., extending free time at destination, requesting alternative options with rates). Management Reporting Respond to all management inquiries. Provide regular reports on 3PL provider performance, service quality, financials, and hub productivity. Logistics Service Provider (LSP) Performance Management In collaboration with the Steering or 3PL Manager: Assist in evaluating and improving LSP performance. Lead meetings with LSPs to ensure service level agreements are met, address urgent issues, and relay feedback to the Steering team. Develop and track corrective action plans in coordination with Steering. Complaints & Non-Conformities Handling Record complaints and non-conformities in the appropriate tool. Forward issues to relevant stakeholders (e.g., LSPs, 4PL, customers). Evaluate feedback and challenge 3PLs when root cause or corrective actions are insufficient. Share complaint and N/C analysis with the customer. Close the complaint/N/C based on customer confirmation, indicating whether it was justified or unjustified Job Requirements: Demonstrated success in a comparable role, particularly in leading teams within an international customer service setting. At least 3 years of hands-on experience in transport management or freight forwarding. Minimum of 3 years in customer service, including leading monthly operational review meetings with clients. Fluent in English. Other languages would be an advantage. Experience in people management is an advantage. Prior involvement in a 4PL or Control Tower environment is considered a plus. Strong educational foundation or equivalent professional experience in fields such as international trade, logistics, or supply chain management.

Selangor
Permanent
Negotiable

Branch Manager (Johor Bahru)

Monroe Consulting Group Malaysia, an executive recruitment firm is partnering with a leading global freight-forwarding logistics company to hire a Branch Manager. This role is ideal for a proactive professional with a strong commercial mindset, excellent relationship-building skills, and a solid background in freight forwarding and logistics. This opportunity is based in Johor Bahru, Malaysia. Job Responsibilities: Business Development & Client Management Identify, pursue, and secure new business opportunities within the Malaysian market. Develop and maintain strong relationships with new and existing clients, ensuring long-term partnerships. Promote the company's freight forwarding services, including Air and Ocean freight, warehousing, customs clearance, and logistics solutions. Deliver customized solutions to clients by understanding their supply chain needs and offering tailored services. Meet and exceed sales targets by proactively engaging with potential clients and expanding the company's customer base. Market & Competitive Analysis Conduct market research to identify emerging trends, competitor activities, and potential business growth areas. Analyse pricing strategies and service offerings to position the company as a key player in the logistics industry. Collaborate with internal teams to develop competitive and innovative sales strategies. Collaboration & Customer Solutions Work closely with overseas agents and local operational teams to ensure seamless service delivery. Act as a key point of contact for customers, resolving service-related issues efficiently. Represent the company at industry events, trade shows, and networking opportunities. Branch Development in Johor Bahru, Malaysia Lead the strategic planning and execution of establishing a new branch in Johor Bahru. Oversee the development of business operations, infrastructure, and team expansion for the new location. Identify key business opportunities and partnerships to enhance the company's presence in the region. Ensure alignment with company objectives while adapting to local market conditions and regulatory requirements. Job Requirements: Minimum 4 years of experience in sales within the freight forwarding, logistics, or supply chain industry. Strong knowledge of international shipping, customs procedures, and logistics operations. Fluent in English and Bahasa Malaysia (both spoken and written). Additional language skills are an advantage. Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook) Ability to work independently and manage multiple clients in a fast-paced, target-driven environment. Willingness to travel within Malaysia and internationally as required.