Executive Search & Headhunting Recruitment Services for the Supply Chain Industry


Monroe Consulting Group’s executive search services provide specialise recruitment expertise to help our clients secure the best talents within the Supply Chain Industry. Monroe’s team of experts is well placed to support multinational and national companies within the Supply Chain industry to identify the best available candidates. Monroe Consulting Group’s Supply Chain head-hunters works across various roles within the supply chain sector such as manufacturing, procurement, logistics, retail and many more.

The ability of our head-hunters to source passive candidates is what has set us apart from other recruitment agency services. Monroe’s specialised executive search team thrive upon the partnerships it has cultivated with some of the world’s most recognised and respected brand names within the Supply Chain sector.

Our expert recruitment head-hunters are well-entrenched across the Supply Chain industry, enabling consultants to provide both our clients and candidates with a wealth of experience, intimate industry knowledge and the networks required for placing high-profile talent into key positions. Providing end-to-end recruitment agency services of an exceptional standard for management to senior-level executives within the Supply Chain sector.

Browse our current job opening or contact our consultants to learn more about finding the next opportunity for you.

Searching for talent in the Supply Chain industry? Reach out to us to source the most qualified talent in the market.

Latest roles.

Customer Service Executive (Logistics)

Executive recruitment company, Monroe Consulting Malaysia is partnering with a leading freight forwarding company, providing specialised supply chain solutions worldwide. The company is now looking to hire Customer Service Executives (Control Tower). This role plays a key part in ensuring end-to-end supply chain visibility, operational efficiency, and timely execution of shipments for one of the company's major clients. The role involves daily coordination with customers, carriers, suppliers, and internal teams, while maintaining high service quality and meeting performance and cost targets. Job Responsibilities: Day to Day Operations: Act as the first point of contact for customers, transport providers, suppliers, and other supply chain stakeholders. Handle transport requests, related documentation, and data entry into IT systems. Manage transport bookings with service providers according to schedules and routings. Coordinate spot quotations with service providers when necessary. Liaise with shipment origin and destination stakeholders for timely collection and delivery, including pre alert communications. Supply Chain Visibility & Event Management: Monitor and track shipment execution, ensuring all milestones are updated accurately and on time. Follow up on missing events and investigate data inconsistencies. Ensure all supply chain stakeholders adhere to agreed service levels. Customer Service & Incident Management: Handle customer requests, supply chain incidents, and disruptions in line with agreed service levels. Log incidents, conduct root cause analysis, assign corrective actions, and follow up. Support financial claim processes for lost or damaged shipments. Provide timely updates to team leads and relevant stakeholders, proposing alternative solutions when deviations occur. Performance Improvement & Reporting: Monitor transport provider service quality and provide feedback to management teams. Support preparation of operational reports, KPI tracking, and review meetings. Suggest areas for improvement in processes, policies, or operational practices. Support internal projects and other tasks as assigned by management Job Requirements: Minimum 2 years' experience in transport management, freight forwarding, or supply chain operations. Operational experience in a Control Tower or 4PL environment is preferred. Knowledge of Aerospace operations, including AOG and oversize cargo, is an advantage. Strong understanding of logistics processes, transport operations, and supply chain visibility. Proficient in MS Office (Excel, Word, PowerPoint); experience with freight forwarding IT systems desirable. Excellent communication skills in English; additional languages a plus. Hands-on, proactive, and capable of working under pressure. Willingness to work rotational 24/7 shifts.

  • Malaysia
  • Permanent
  • Negotiable

4PL Team Lead

Executive recruitment company, Monroe Consulting Malaysia is partnering with a leading global freight forwarding company, providing end-to-end supply chain solutions worldwide. The company is now looking to hire a Team Lead (Control Tower Operations). This role plays a critical part in ensuring operational excellence, end-to-end supply chain visibility, and timely delivery of shipments across multiple transport modes, while leading and coaching a team of Operations Coordinators to meet performance, cost, and quality targets. Job Responsibilities: Lead, coach, and support a team of Operations Coordinators to ensure smooth daily operations and issue resolution. Act as the first escalation point for operational issues and guide the team in problem-solving. Oversee shipment bookings, transport planning, and coordination with suppliers, carriers, and internal stakeholders. Monitor service provider performance and compliance and identify continuous improvement opportunities. Manage shift schedules, workload, overtime, and leave planning to ensure business continuity. Maintain proactive communication with customers and supply chain stakeholders; handle escalated incidents and deviations. Support supplier onboarding and ensure compliance with operational SOPs. Assist in KPI tracking, reporting, and preparation of operational reviews. Job Requirements: Minimum 4 years of experience in transport management or freight forwarding Proven experience in a similar operational role, ideally in a 4PL or Control Tower environment. Exposure to AOG/non-AOG shipments. Strong understanding of logistics processes, transport operations, and supply chain visibility. Proficient in MS Office (Excel, PowerPoint, Word; Visio is a plus). Excellent communication skills in English; additional languages a plus. Hands-on, proactive, and able to work under pressure. Willingness to work rotational 24/7 shifts.

  • Malaysia
  • Permanent
  • Negotiable

Senior Shipping Executive (Logistic)

Our client, a reputable oleochemical manufacturing company, is seeking an experienced Senior Shipping Executive to lead, oversee, and continuously improve shipping and logistics operations at its facility in North Sumatera. This role ensures efficient, safe, and compliant shipping activities that align with international standards, customer requirements, and cost-effectiveness targets. The ideal candidate will be a hands-on and strategic professional with a strong background in shipping operations management, export-import procedures, and coordination with port authorities and logistics partners. Experience in the oleochemical or related manufacturing industry is highly preferred. Job Description Prepare and manage documents for ordering, shipping, and receiving goods promptly and in accordance with company procedures. Ensure adherence to local and international trade regulations, including customs compliance, trade agreements, and licensing requirements. Demonstrate proficiency in PIB and PEB modules, TI CEISA inventory input systems, BC 23 reports, master list management, and related processes. Understand import and export policies, procedures, and legal implications in both the origin and destination countries. Source and negotiate competitive freight rates to meet KPI targets. Ensure timely freight bookings with carriers or liners to secure cost-efficient rates, optimal sailing schedules, fast transit times, and reliable service to meet customer shipment deadlines. Plan, organize, and oversee daily import and export operations, including documentation, customs clearance, and logistics coordination. Build and maintain strong relationships with logistics providers, government bodies, clients, and vendors. Prepare and submit daily, weekly, and monthly reports on shipping and documentation activities. Ensure all operations comply with ESI Integrated Management System standards (ISO 9001, FSSC 22000, ISO 22716, GMP+B2, RSPO, Halal, Kosher, and GMP). Requirements Minimum of 3 years of relevant work experience. Strong analytical and problem-solving skills with a proactive approach to issue resolution. In-depth knowledge of customs regulations, trade agreements, and international shipping procedures. Proficiency in trade management systems and tools such as CEISA 4.0 and related software.

  • Indonesia
  • Permanent
  • Negotiable

Head of Operations (Aviation)

Our client, a reputable international aviation services company, is seeking an experienced Head of Operations to lead, oversee, and continuously improve ground handling station operations in Indonesia. This role ensures high-quality, efficient, and safe operations that align with global standards, customer satisfaction, and cost efficiency. The ideal candidate will be a strategic leader with a strong background in aviation operations management, safety, compliance, and cross-functional team leadership. Key Responsibilities Operational & Strategic Leadership Ensure the station provides efficient and high-quality service in line with international aviation and ground handling standards. Develop and execute operational strategies aligned with the company's mission, safety, and customer satisfaction goals. Oversee day-to-day operational, safety, and security activities at the station. Represent the station to external stakeholders including airport authorities, government entities, and airline partners. People & Performance Management Lead, motivate, and develop a diverse operations team to achieve key business objectives. Conduct regular performance evaluations and implement continuous improvement programs. Foster a culture of safety, accountability, and excellence across all teams. Budgeting & Resource Planning Prepare and manage station budgets, ensuring effective resource utilization and cost control. Plan and monitor manpower, equipment, and infrastructure needs for operational efficiency. Analyze operational data and develop performance improvement initiatives. Safety, Quality & Compliance Ensure full compliance with aviation safety regulations and company standards. Implement and monitor Safety Management Systems (SMS) and Environment, Health & Safety (EHS) frameworks. Oversee risk assessments, audits, and incident investigations, ensuring corrective actions are implemented effectively. Stakeholder & Customer Relations Maintain effective communication and relationships with customer airlines and regulatory bodies. Monitor customer satisfaction levels and lead initiatives to improve service delivery. Support sales and marketing teams with operational insights, service proposals, and new project development. Qualifications Bachelor's degree in Aviation Management, Engineering, or related field (Master's degree preferred). Minimum 10 years of progressive experience in ground handling or airport operations, with at least 5 years in a senior leadership role. Strong knowledge of international ground handling standards, safety management, and aviation regulations. Proven experience managing large teams and budgets. Excellent communication, leadership, and problem-solving skills. Fluency in English and Bahasa Indonesia required.

  • Indonesia
  • Permanent
  • Negotiable

Head of Legal (Shipping)

Executive recruitment company Monroe Consulting Group Indonesia is recruiting on behalf of a leading Indonesian shipping for bulk materials. As expansion continues, our client is seeking a professional with at least 15 years' experience in shipping for the job of Head of Legal. The job is based in Jakarta, Indonesia. Key job responsibilities include: Report directly to the Vice President Provide expert legal advice on maritime law, contracts, and shipping regulations. Ensure compliance with international and Indonesian maritime laws and company policies. Liaise with regulatory authorities and represent the company in legal matters. Manage disputes and claims, especially related to maritime operations. Identify and address potential legal risks in shipping operations. Develop and implement policies to minimize liabilities. Ensure corporate governance compliance, including board resolutions and legal audits. Handle matters related to mergers, acquisitions, and joint ventures in the maritime sector. Lead and mentor the legal team, fostering a culture of excellence and accountability. Collaborate with cross-functional teams, including operations, finance, and HR, to provide legal insights. Job Requirements: Bachelor's degree in Law (LLB) is required; a Master's degree (LLM) in Maritime Law is highly preferred. Admitted to the bar in Indonesia or other relevant jurisdictions. Minimum of 15 years of experience in legal practice, including at least 5 years specializing in maritime law. Proven track record as a legal counsel or lawyer for a shipping company or law firm handling maritime cases. Deep understanding of maritime law, including international conventions (e.g., SOLAS, MARPOL) and Indonesian shipping regulations. Strong experience in dispute resolution, arbitration, and litigation related to the maritime industry. Familiarity with TMSA (Tanker Management and Self-Assessment) and P&I (Protection and Indemnity) Club requirements is an advantage. Strategic thinking and problem-solving skills. Exceptional communication and leadership abilities. Fluent in English and Bahasa Indonesia (spoken and written).

  • Jakarta
  • Permanent
  • Negotiable

Business Process Excellence Specialist - 4PL Control Tower

Executive recruitment company Monroe Consulting Group Malaysia's Logistic Division is partnering with an international 4PL logistics and supply chains company to hire a Business Process Excellence Specialist. The Business Process Excellence (BPE) Specialist is part of the Control Tower team, responsible to drive process efficiency and lead optimization and transformation initiatives within the 4PL Control Tower. This role will be based in Selangor, Malaysia. Job Responsibilities: Process Efficiency & Standardization Monitor efficiency of operational process execution * Identify and document deviations to both internal process standards as well as customer agreements (e.g. SOPs) Manage and oversee the effective implementation of corrective measures in Operations in alignment with operational management and contract management teams, as well as Quality team. Act as the overall owner of the Control Tower Change Management process, ensure that all changes (internal / customer facing) are captured, documented and handled in a structured way. Optimization & Continuous Improvement: Accountable to identify potential for improvement and standardization in operational processes and within operational IT solutions, using Lean tools and methodologies (e.g. Kaizen, 5Why etc.) Propose measures for efficiency increase, including evaluation of process automation and outsourcing Manage the implementation of selected improvement initiatives with internal teams, including estimation of implementation budget and operational run cost. Monitor ROI and efficiency of implemented measures Drive a mindset of excellence and continuous improvement in the Control Tower, from operators to regional management teams Governance & Operational Documentation Management: Oversee and guide operational teams in the generation of process documentation (SOPs, Work Instructions, Process Flowcharts) in line with Document Management standards and applicable industry quality standards (e.g. ISO etc.) Manage reviews of existing process documentation to ensure that all operational processes are properly documented, trained, and signed off. Performance Analytics & Operational Excellence: Provide guidance to operational teams in the implementation of structured processes to capture, follow up and resolve all operational incidents and non-conformities Collaborate with operational teams to drive periodical data analysis on incidents and non-conformities, define corrective and preventive measures and oversee the implementation of action plans Job Requirements: Bachelor's Degree/Master's in Industrial Engineering, Logistics, Supply Chain, or equivalent. Lean Six Sigma Green Belt or higher certification preferred. 5+ years in process improvement, business transformation, or operational excellence in logistics/4PL/3PL. Solid background in control tower models, process improvements, and change management. Proficient in project tools such as Visio, data analytics (Excel, Power BI, Tableau) and other methodologies (Agile, PMP). Experience with global, multi-client logistics setups. Fluent in English & Bahasa Malaysia.

  • Selangor
  • Permanent
  • Negotiable

Deputy Managing Director

Executive Search Firm Monroe Consulting Group is recruiting a Deputy Managing Director on behalf of a food distribution company based in Makati City. The position will work closely with the Managing Director to oversee the company's daily operations and strategic initiatives, with a primary operational responsibility for the Modern Trade channel (supermarkets, hypermarkets, convenience chains). The ideal candidate is a proven business leader with strong commercial acumen, particularly in modern trade and FMCG distribution, and the ability to manage cross-functional teams spanning sales, marketing, supply chain, finance and HR. Key responsibilities Leadership & strategy (joint with MD) Partner with the MD in defining and executing the company's strategic plan and growth targets. Drive cross-departmental alignment to ensure consistent performance and customer satisfaction. Represent the company in key negotiations with suppliers, partners and industry stakeholders. Act as the MD's delegate in operational or strategic matters when required. Direct operational responsibility - Modern Trade Lead and grow the Modern Trade division, including account management, trade marketing, category management and promotions. Develop and maintain strong relationships with key retail partners, ensuring win-win commercial agreements. Monitor pricing, promotional activities and shelf presence to maximize sales and market share. Work with the supply chain team to ensure optimal stock levels and on-time deliveries to retailers. Cross-departmental supervision (progressive involvement - with full oversight expected upon succession) Sales (HORECA): ensure alignment between Modern Trade and HORECA strategies, finding synergies whenever possible. Marketing: oversee brand strategy, local activation and product launches. Supply chain & logistics: supervise demand planning, import processes, warehousing and distribution. Finance (in conjunction with Bangkok HQ reporting lines): review P&L performance, gross margin optimization, AR improvement and cost control initiatives. HR: promote talent development, team engagement and performance management systems. Performance monitoring Track key performance indicators (KPIs) for all business units and report to the MD and shareholders. Implement continuous improvement initiatives to increase efficiency and profitability. Required qualifications Bachelor's degree in Business Administration, Marketing, Supply Chain, or related field (MBA preferred). 10 - 15 years of progressive leadership experience in FMCG or food & beverage distribution. Proven modern trade management expertise (category negotiations, retail activation, pricing strategies). Solid understanding of import/distribution operations in the Philippines. Good financial literacy (P&L management, budgeting, gross margin analysis). Excellent communication, negotiation and relationship-building skills. Leadership style that combines strategic thinking with hands-on operational management. Adherence to company values: Win, Collaborate, Learn.

  • Makati City
  • Permanent
  • Negotiable

Business Process Excellence Specialist - 4PL Control Tower

Executive recruitment company Monroe Consulting Group Malaysia's Logistic Division is partnering with an international 4PL logistics and supply chains company to hire a Business Process Excellence Specialist. The Business Process Excellence (BPE) Specialist is part of the Control Tower team, responsible to drive process efficiency and lead optimization and transformation initiatives within the 4PL Control Tower. This role will be based in Selangor, Malaysia. Job Responsibilities: Process Efficiency & Standardization Monitor efficiency of operational process execution * Identify and document deviations to both internal process standards as well as customer agreements (e.g. SOPs) Manage and oversee the effective implementation of corrective measures in Operations in alignment with operational management and contract management teams, as well as Quality team. Act as the overall owner of the Control Tower Change Management process, ensure that all changes (internal / customer facing) are captured, documented and handled in a structured way. Optimization & Continuous Improvement: Accountable to identify potential for improvement and standardization in operational processes and within operational IT solutions, using Lean tools and methodologies (e.g. Kaizen, 5Why etc.) Propose measures for efficiency increase, including evaluation of process automation and outsourcing Manage the implementation of selected improvement initiatives with internal teams, including estimation of implementation budget and operational run cost. Monitor ROI and efficiency of implemented measures Drive a mindset of excellence and continuous improvement in the Control Tower, from operators to regional management teams Governance & Operational Documentation Management: Oversee and guide operational teams in the generation of process documentation (SOPs, Work Instructions, Process Flowcharts) in line with Document Management standards and applicable industry quality standards (e.g. ISO etc.) Manage reviews of existing process documentation to ensure that all operational processes are properly documented, trained, and signed off. Performance Analytics & Operational Excellence: Provide guidance to operational teams in the implementation of structured processes to capture, follow up and resolve all operational incidents and non-conformities Collaborate with operational teams to drive periodical data analysis on incidents and non-conformities, define corrective and preventive measures and oversee the implementation of action plans Job Requirements: Bachelor's Degree/Master's in Industrial Engineering, Logistics, Supply Chain, or equivalent. Lean Six Sigma Green Belt or higher certification preferred. 5+ years in process improvement, business transformation, or operational excellence in logistics/4PL/3PL. Solid background in control tower models, process improvements, and change management. Proficient in project tools such as Visio, data analytics (Excel, Power BI, Tableau) and other methodologies (Agile, PMP). Experience with global, multi-client logistics setups. Fluent in English & Bahasa Malaysia.

  • Selangor
  • Permanent
  • Negotiable

Head of Cold Chain Fulfillment (Supply Chain)

Executive recruitment company Monroe Consulting Group Indonesia is recruiting on behalf of a leading technology-driven retail and logistics company. As expansion continues, our client is seeking a senior professional with at least 8 years of experience in Cold Chain Fulfillment operations. The job is based in Jakarta, Indonesia Define and implement fulfillment quality standards and operating procedures across storage, handling, and dispatch processes. Lead continuous improvement initiatives to optimize fulfillment center operations for fresh, frozen, and dry product categories. Oversee the integrity of cold chain processes across receiving, storage, and outbound logistics to ensure product freshness and compliance. Partner with suppliers, logistics, and procurement teams to align on quality benchmarks and inbound inspection standards. Develop and maintain Good Warehousing Practices (GWP) and ensure compliance with food safety and cold chain protocols. Build, coach, and upskill teams in cold chain management, fulfillment best practices, and process optimization. Monitor key KPIs including fulfillment accuracy, wastage, temperature compliance, and order cycle time. Conduct regular audits and root cause analyses to identify operational gaps and drive corrective actions. Collaborate cross-functionally with Operations, Supply Chain, and Quality teams to enhance fulfillment performance and efficiency. Champion technology and automation adoption to improve visibility, traceability, and fulfillment speed. Requirements Bachelor's degree in Supply Chain, Food Technology, Industrial Engineering, or a related field (Master's preferred). 8-10+ years of experience in fulfillment operations, cold chain logistics, or warehouse management - preferably in FMCG, quick commerce, or retail distribution. Deep understanding of cold chain processes and fresh/frozen product handling standards. Proven track record in setting up or optimizing fresh/frozen fulfillment centers or distribution networks. Strong knowledge of food safety and warehouse quality standards (e.g., HACCP, ISO 22000, BPOM, or GMP). Experience leading teams and developing operational SOPs and audit frameworks. Data-driven and results-oriented, with strong analytical and problem-solving skills. Excellent leadership, communication, and stakeholder management abilities. Hands-on mindset with the ability to operate strategically and tactically in a fast-paced environment.

  • Jakarta
  • Permanent
  • Negotiable

Assistant Manager Crewing (Shipping)

Monroe Consulting Group Indonesia is recruiting on behalf of a well-established national shipping company with a strong presence in both domestic and international maritime operations. Our client is seeking an experienced Senior Crewing Officer to join their growing team and support their fleet operations. About the Role The Senior Crewing Officer will be responsible for managing end-to-end crewing activities - from recruitment and documentation to scheduling, compliance, and crew development - ensuring smooth and efficient manning operations across all vessels. Key Responsibilities Manage the full crewing cycle, including recruitment, contracts, and documentation. Develop and maintain crew schedules, ensuring optimal staffing for all vessels. Coordinate crew changes, travel logistics, and accommodation arrangements. Ensure compliance with maritime regulations and company policies. Maintain up-to-date records of crew certifications, training, and medical documents. Coordinate and monitor training and certification programs for crew members. Evaluate crew performance and provide feedback or development support. Serve as the primary point of contact between crew and management. Collaborate with internal departments to ensure seamless vessel operations Requirements Bachelor's degree in Maritime Studies or a related discipline. Minimum 5 years of experience in crewing management within the maritime/shipping industry. Experience handling crew for various vessel types (e.g., tanker, bulk carrier, container, tug & barge, offshore support vessels). Strong understanding of maritime regulations (STCW, MLC, flag state requirements). Excellent organizational and multitasking skills. Strong communication and interpersonal skills, with proficiency in English. Proficiency in crewing software and Microsoft Office Suite. Willingness to travel when required.

  • Indonesia
  • Permanent
  • Negotiable

Finance Manager (Taxation)

Monroe Consulting Group Philippines, an executive search firm, is recruiting on behalf of a multinational shipping company that provides logistics and freight forwarding services. Our client is looking for a Finance Manager to be based in Manila, Philippines. Job Summary: The role will be managing and overseeing the financial operations functions of the organization. The role supports the Branch Manager in budgeting, financial reporting, tax compliance, and procurement process. The position ensures accurate and timely financial records, contributes to regulatory processes. This position ensures accurate and timely financial records, contributes to regulatory compliance, and enhances operational efficiency through regular reporting and process oversight. Key Job Responsibilities: Approve accounts payable in ERP and verify bank transactions. Oversee AR settlements and ensure accurate daily journal entries. Monitor and distribute weekly AR aging reports. Handle monthly reimbursement and PCF disbursement checking. Prepare and review the following reconciliation reports: Bank Reconciliation Inter-Office Reconciliation Settlement File Reconciliation Prepare and send Statement of Accounts (SOA) to clients. Generate AR/AP performance reports. Monitor and report on loss job reports and monthly billing payments. Compile a full set of financial reports, ensuring completeness and accuracy. Ensure accurate Job Period Closing and Account Period Closing (journal entries, accruals, transaction posting). Lead or assist in BIR-related activities (audits, meetings, submissions). Handle payment processing of government contributions (SSS, PHIC, HDMF, etc.). Participate in and manage audit engagements (e.g., LOA FY 2019, 2022 VAT & Full Audits). Key Job Requirements: Bachelor's degree in Accounting, Finance, or related field. Relevant years of experience in accounting, finance, or a related role. Strong knowledge of financial reporting, bookkeeping, and account reconciliations. Experience in taxation is preferred Proficient in ERP systems and Microsoft Excel for financial analysis and reporting. Strong analytical, organizational, and problem-solving skills. Attention to detail and ability to maintain confidentiality. Excellent communication skills for liaising with internal teams, clients, and regulatory bodies.

  • Manila
  • Permanent
  • Negotiable

Sales Development Representative [Cebu]

Executive recruitment firm Monroe Consulting Group Philippines is recruiting on behalf of a cloud-based multi-carrier shipping solution empowers warehouse and shipping teams to streamline their operations, improving speed and accuracy while reducing carrier and operational costs. Job Summary The Sales Development Representative (SDR) will be responsible for researching target accounts and contacts, executing outbound email and call campaigns, monitoring prospect and sales signals, and scheduling appointments for our Sales Executives Key Job Responsibilities Lead Generation: Proactively identify and generate new leads through cold calls, emails and LinkedIn Qualifying Prospects: Engage with potential clients through various channels, including phone calls, emails, and LinkedIn, and qualify them for further discussions with the sales team. Collaborate with Sales and Marketing Team: Collaborate with the sales and marketing team to develop and execute effective outreach strategies. Tech Savvy: Use our tech stack to manage your job, drive success and track/measure success. Market Research: Conduct research on target industries, competitors, and potential clients to better understand the market landscape and refine outreach strategies. Customer Education: Provide potential clients with detailed information about the company services, explaining how we can solve their shipping and fulfillment challenges. Performance Tracking: Meet and exceed key performance indicators (KPIs) related to lead generation, outreach activities, and qualified meetings scheduled. Continuous Improvement: Stay up-to-date with industry trends, logistics technologies, and best practices in sales development. Key Job Qualification 1+year experience as an SDR or BDR, ideally in Logistics and Supply Chain, Manufacturing, SaaS/Technology, IT, or other related fields is preferred but not required. Basic knowledge of shipping or e-commerce platforms or the ability to quickly learn about them. Demonstrated success in executing Outbound campaign (Cold calls and cold emails). Experienced cold emailer who is skilled in crafting emails including personalization and relevancy. Confident cold caller who is quick to build rapport, engages in active listening and knows how to flip objections into qualified, interested prospects. Has a hunter mindset and not just a task executor. You are determined to get appointments and are a student of sales. A growth mindset: Has a love for learning, and is eager to adapt and learn quickly. Ability to adjust strategies or approaches based on feedback, market changes, or unexpected situations. Ability to work independently and remotely, with a proactive and self-motivated approach. Excellent organizational skills Team player, and excellent listener- assertive and persuasive. Exhibit extreme ownership over achievement of weekly/monthly goals and targets Learn and maintain in-depth knowledge of the company technology, industry trends, and competition

  • Philippines
  • Permanent
  • Negotiable

Sales Capability Development Lead

Executive Recruitment Firm Monroe Consulting is currently recruiting on behalf of an established GLC with strong presence within the consumer, logistics and technology sector. Our distinguished client is currently hiring for a Capability Lead, Sales and Service Quality. The winning candidate will work closely and collaborate with business functions to ensure learning and development requirements are identified, agreed upon, and developed to the highest standard, in alignment with group values. Responsibilities Own It: Identify, define, assess, and monitor capability and competency requirements for functional teams in Sales. Create and curate learning curriculums and roadmaps for sales, retail, and customer service which deliver measurable learning experiences that build skills, drive performance, and increase engagement. Assess learning and development needs of individuals and teams. Plan, schedule, and deliver training workshops, both online and in-person. Provide sales coaching and mentoring, at individual and functional team levels, to improve performance gaps and reinforce best practices, focusing on sales techniques, product knowledge, and customer engagement strategies. Accompany sales personnel on client visits to observe real-time interactions, identify areas for improvement in sales techniques, product presentation, and objection handling, and subsequently tailor individualized coaching and development plans. Assess quality of training delivery of trainers in the Divisions and govern alignment to Group values and principles. Build Trust: Work closely with the Division's leadership team and provide guidance on functional capability and competency requirements. Consistently engage with employees across levels to develop functional skills and knowledge. Serve as the main resource for employees and managers regarding functional learning and development matters for the division. One Team: Work collaboratively with other stakeholders within and outside the Division to maintain high-quality training delivery. Engage and work with Head of People Development & Culture for alignment to group learning strategies and objectives. Collaborate closely with Group Centre of Development to facilitate Human Resource Development Corporation (HRD Corp) requirements in training design and delivery. Move Fast: Enjoy working in a fast-moving transformation journey. Quick to adapt, have a sense of urgency, and act quickly based on business needs. Delight Customers: Deliver high-value service in solution, facilitation, and delivery of functional Learning and Development to the business. Maintain relationships and network with external professional advisors, consultants, and industry peers. Gain market's latest best practices, insights, trends, and benchmarks. Drive Innovation: Promote a culture of continuous learning and innovation within the team. Perform training evaluation, data analysis, and present functional learning and development reports to management. Design blended learning solutions and interventions using a variety of learning tools to deliver training workshops, demonstrations, presentations, job-specific toolkits, and learning modules. Job Requirements: Minimum 10 - 15 years of Learning and Development experience with strategic orientation, preferably within a sales and customer service environment. Able to contribute to translating business objectives into learning and development initiatives. Able to demonstrate practical application of organizational learning and development tools and concepts. Strong facilitation and presentation skills with the ability to design and deliver training. Knowledge of the latest trends and methodologies in adult learning principles. Significant experience managing engagements with multiple stakeholders. Ability to communicate effectively with all levels of employees, both written and verbal. Demonstrate accuracy, attention to detail, and be able to manage project timelines and/or deadlines.

  • Kuala Lumpur
  • Permanent
  • Negotiable
Meet the team.
  • Avinash Kumar Manoharan

    Avinash Kumar Manoharan

    Managing Director - Malaysia

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  • John Stuart Tolmie

    John Stuart Tolmie

    Managing Director - Thailand

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  • Tina Nugraheni

    Tina Nugraheni

    Managing Director - Indonesia & Philippines

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