Supply Chain Executive Search | Monroe Consulting Group

Executive Search & Headhunting Recruitment Services for the Supply Chain Industry

Monroe Consulting Group’s executive search services provide specialise recruitment expertise to help our clients secure the best talents within the Supply Chain Industry. Monroe’s team of experts is well placed to support multinational and national companies within the Supply Chain industry to identify the best available candidates. Monroe Consulting Group’s Supply Chain head-hunters works across various roles within the supply chain sector such as manufacturing, procurement, logistics, retail and many more.

The ability of our head-hunters to source passive candidates is what has set us apart from other recruitment agency services. Monroe’s specialised executive search team thrive upon the partnerships it has cultivated with some of the world’s most recognised and respected brand names within the Supply Chain sector.

Our expert recruitment head-hunters are well-entrenched across the Supply Chain industry, enabling consultants to provide both our clients and candidates with a wealth of experience, intimate industry knowledge and the networks required for placing high-profile talent into key positions. Providing end-to-end recruitment agency services of an exceptional standard for management to senior-level executives within the Supply Chain sector.

Browse our current job opening or contact our consultants to learn more about finding the next opportunity for you.

Searching for talent in the Supply Chain industry? Reach out to us to source the most qualified talent in the market.

Latest roles.

Ocean Freight Manager (N. America) Bangkok, Thailand

Award-winning executive recruitment firm, Monroe Consulting Group, is partnering with a global logistics technology leader that operates across key international trade lanes and regional hubs worldwide. The company combines cutting-edge digital platforms with deep logistics expertise to optimize global goods movement with speed, precision, and resilience. By providing real-time, end-to-end supply chain visibility, data-driven insights, and predictive analytics, it enables seamless collaboration among shippers, carriers, freight partners, and customs authorities-empowering organizations to enhance efficiency, reduce costs, mitigate risks, and elevate service performance. The ocean freight manager will oversee for managing end-to-end ocean shipments (FCL and LCL) within a regional network. Oversees partner performance, operational processes, and service quality while leading a small team. Drives efficiency, on-time delivery, and continuous improvement, ensuring high standards and effective collaboration with internal and external stakeholders. Job Responsibilities Oversee end-to-end ocean shipment operations (FCL & LCL) within a regional network. Design and implement operational processes, controls, and performance metrics. Collaborate with product and engineering teams to develop technology solutions and roadmaps. Lead, coach, and develop a high-performance team; manage hiring, training, and career growth. Drive operational improvements, efficiency, and high-quality service delivery. Work with account management to ensure client needs are met and feedback loops are effective. Act as a strategic consultant on regional gateway operations and supply chain strategy. Job Requirements Extensive years of experience in logistics, freight forwarding, supply chain, or ocean carrier operations. Strong leadership and team management skills. Experience managing end-to-end shipment lifecycles and client operations. Ability to design and implement complex cross-functional processes. Strategic thinker with strong problem-solving and execution skills. Client-focused mindset with excellent communication and organizational skills. Initiative to challenge the status quo and implement improvements. Excellent English both verbal and written

Thailand
Permanent
THB100000 - THB140000 per month

Business Process Excellence Specialist - 4PL Control Tower

Executive recruitment company Monroe Consulting Group Malaysia's Logistic Division is partnering with an international 4PL logistics and supply chains company to hire a Business Process Excellence Specialist. The Business Process Excellence (BPE) Specialist is part of the Control Tower team, responsible to drive process efficiency and lead optimization and transformation initiatives within the 4PL Control Tower. This role will be based in Selangor, Malaysia. Job Responsibilities: Process Efficiency & Standardization Monitor efficiency of operational process execution * Identify and document deviations to both internal process standards as well as customer agreements (e.g. SOPs) Manage and oversee the effective implementation of corrective measures in Operations in alignment with operational management and contract management teams, as well as Quality team. Act as the overall owner of the Control Tower Change Management process, ensure that all changes (internal / customer facing) are captured, documented and handled in a structured way. Optimization & Continuous Improvement: Accountable to identify potential for improvement and standardization in operational processes and within operational IT solutions, using Lean tools and methodologies (e.g. Kaizen, 5Why etc.) Propose measures for efficiency increase, including evaluation of process automation and outsourcing Manage the implementation of selected improvement initiatives with internal teams, including estimation of implementation budget and operational run cost. Monitor ROI and efficiency of implemented measures Drive a mindset of excellence and continuous improvement in the Control Tower, from operators to regional management teams Governance & Operational Documentation Management: Oversee and guide operational teams in the generation of process documentation (SOPs, Work Instructions, Process Flowcharts) in line with Document Management standards and applicable industry quality standards (e.g. ISO etc.) Manage reviews of existing process documentation to ensure that all operational processes are properly documented, trained, and signed off. Performance Analytics & Operational Excellence: Provide guidance to operational teams in the implementation of structured processes to capture, follow up and resolve all operational incidents and non-conformities Collaborate with operational teams to drive periodical data analysis on incidents and non-conformities, define corrective and preventive measures and oversee the implementation of action plans Job Requirements: Bachelor's Degree/Master's in Industrial Engineering, Logistics, Supply Chain, or equivalent. Lean Six Sigma Green Belt or higher certification preferred. 5+ years in process improvement, business transformation, or operational excellence in logistics/4PL/3PL. Solid background in control tower models, process improvements, and change management. Proficient in project tools such as Visio, data analytics (Excel, Power BI, Tableau) and other methodologies (Agile, PMP). Experience with global, multi-client logistics setups. Fluent in English & Bahasa Malaysia.

Selangor
Permanent
Negotiable

Head of Cold Chain Fulfillment (Supply Chain)

Executive recruitment company Monroe Consulting Group Indonesia is recruiting on behalf of a leading technology-driven retail and logistics company. As expansion continues, our client is seeking a senior professional with at least 8 years of experience in Cold Chain Fulfillment operations. The job is based in Jakarta, Indonesia Define and implement fulfillment quality standards and operating procedures across storage, handling, and dispatch processes. Lead continuous improvement initiatives to optimize fulfillment center operations for fresh, frozen, and dry product categories. Oversee the integrity of cold chain processes across receiving, storage, and outbound logistics to ensure product freshness and compliance. Partner with suppliers, logistics, and procurement teams to align on quality benchmarks and inbound inspection standards. Develop and maintain Good Warehousing Practices (GWP) and ensure compliance with food safety and cold chain protocols. Build, coach, and upskill teams in cold chain management, fulfillment best practices, and process optimization. Monitor key KPIs including fulfillment accuracy, wastage, temperature compliance, and order cycle time. Conduct regular audits and root cause analyses to identify operational gaps and drive corrective actions. Collaborate cross-functionally with Operations, Supply Chain, and Quality teams to enhance fulfillment performance and efficiency. Champion technology and automation adoption to improve visibility, traceability, and fulfillment speed. Requirements Bachelor's degree in Supply Chain, Food Technology, Industrial Engineering, or a related field (Master's preferred). 8-10+ years of experience in fulfillment operations, cold chain logistics, or warehouse management - preferably in FMCG, quick commerce, or retail distribution. Deep understanding of cold chain processes and fresh/frozen product handling standards. Proven track record in setting up or optimizing fresh/frozen fulfillment centers or distribution networks. Strong knowledge of food safety and warehouse quality standards (e.g., HACCP, ISO 22000, BPOM, or GMP). Experience leading teams and developing operational SOPs and audit frameworks. Data-driven and results-oriented, with strong analytical and problem-solving skills. Excellent leadership, communication, and stakeholder management abilities. Hands-on mindset with the ability to operate strategically and tactically in a fast-paced environment.

Jakarta
Permanent
Negotiable

Assistant Manager Crewing (Shipping)

Monroe Consulting Group Indonesia is recruiting on behalf of a well-established national shipping company with a strong presence in both domestic and international maritime operations. Our client is seeking an experienced Senior Crewing Officer to join their growing team and support their fleet operations. About the Role The Senior Crewing Officer will be responsible for managing end-to-end crewing activities - from recruitment and documentation to scheduling, compliance, and crew development - ensuring smooth and efficient manning operations across all vessels. Key Responsibilities Manage the full crewing cycle, including recruitment, contracts, and documentation. Develop and maintain crew schedules, ensuring optimal staffing for all vessels. Coordinate crew changes, travel logistics, and accommodation arrangements. Ensure compliance with maritime regulations and company policies. Maintain up-to-date records of crew certifications, training, and medical documents. Coordinate and monitor training and certification programs for crew members. Evaluate crew performance and provide feedback or development support. Serve as the primary point of contact between crew and management. Collaborate with internal departments to ensure seamless vessel operations Requirements Bachelor's degree in Maritime Studies or a related discipline. Minimum 5 years of experience in crewing management within the maritime/shipping industry. Experience handling crew for various vessel types (e.g., tanker, bulk carrier, container, tug & barge, offshore support vessels). Strong understanding of maritime regulations (STCW, MLC, flag state requirements). Excellent organizational and multitasking skills. Strong communication and interpersonal skills, with proficiency in English. Proficiency in crewing software and Microsoft Office Suite. Willingness to travel when required.

Indonesia
Permanent
Negotiable

Finance Manager (Taxation)

Monroe Consulting Group Philippines, an executive search firm, is recruiting on behalf of a multinational shipping company that provides logistics and freight forwarding services. Our client is looking for a Finance Manager to be based in Manila, Philippines. Job Summary: The role will be managing and overseeing the financial operations functions of the organization. The role supports the Branch Manager in budgeting, financial reporting, tax compliance, and procurement process. The position ensures accurate and timely financial records, contributes to regulatory processes. This position ensures accurate and timely financial records, contributes to regulatory compliance, and enhances operational efficiency through regular reporting and process oversight. Key Job Responsibilities: Approve accounts payable in ERP and verify bank transactions. Oversee AR settlements and ensure accurate daily journal entries. Monitor and distribute weekly AR aging reports. Handle monthly reimbursement and PCF disbursement checking. Prepare and review the following reconciliation reports: Bank Reconciliation Inter-Office Reconciliation Settlement File Reconciliation Prepare and send Statement of Accounts (SOA) to clients. Generate AR/AP performance reports. Monitor and report on loss job reports and monthly billing payments. Compile a full set of financial reports, ensuring completeness and accuracy. Ensure accurate Job Period Closing and Account Period Closing (journal entries, accruals, transaction posting). Lead or assist in BIR-related activities (audits, meetings, submissions). Handle payment processing of government contributions (SSS, PHIC, HDMF, etc.). Participate in and manage audit engagements (e.g., LOA FY 2019, 2022 VAT & Full Audits). Key Job Requirements: Bachelor's degree in Accounting, Finance, or related field. Relevant years of experience in accounting, finance, or a related role. Strong knowledge of financial reporting, bookkeeping, and account reconciliations. Experience in taxation is preferred Proficient in ERP systems and Microsoft Excel for financial analysis and reporting. Strong analytical, organizational, and problem-solving skills. Attention to detail and ability to maintain confidentiality. Excellent communication skills for liaising with internal teams, clients, and regulatory bodies.

Manila
Permanent
Negotiable

Sales Development Representative [Cebu]

Executive recruitment firm Monroe Consulting Group Philippines is recruiting on behalf of a cloud-based multi-carrier shipping solution empowers warehouse and shipping teams to streamline their operations, improving speed and accuracy while reducing carrier and operational costs. Job Summary The Sales Development Representative (SDR) will be responsible for researching target accounts and contacts, executing outbound email and call campaigns, monitoring prospect and sales signals, and scheduling appointments for our Sales Executives Key Job Responsibilities Lead Generation: Proactively identify and generate new leads through cold calls, emails and LinkedIn Qualifying Prospects: Engage with potential clients through various channels, including phone calls, emails, and LinkedIn, and qualify them for further discussions with the sales team. Collaborate with Sales and Marketing Team: Collaborate with the sales and marketing team to develop and execute effective outreach strategies. Tech Savvy: Use our tech stack to manage your job, drive success and track/measure success. Market Research: Conduct research on target industries, competitors, and potential clients to better understand the market landscape and refine outreach strategies. Customer Education: Provide potential clients with detailed information about the company services, explaining how we can solve their shipping and fulfillment challenges. Performance Tracking: Meet and exceed key performance indicators (KPIs) related to lead generation, outreach activities, and qualified meetings scheduled. Continuous Improvement: Stay up-to-date with industry trends, logistics technologies, and best practices in sales development. Key Job Qualification 1+year experience as an SDR or BDR, ideally in Logistics and Supply Chain, Manufacturing, SaaS/Technology, IT, or other related fields is preferred but not required. Basic knowledge of shipping or e-commerce platforms or the ability to quickly learn about them. Demonstrated success in executing Outbound campaign (Cold calls and cold emails). Experienced cold emailer who is skilled in crafting emails including personalization and relevancy. Confident cold caller who is quick to build rapport, engages in active listening and knows how to flip objections into qualified, interested prospects. Has a hunter mindset and not just a task executor. You are determined to get appointments and are a student of sales. A growth mindset: Has a love for learning, and is eager to adapt and learn quickly. Ability to adjust strategies or approaches based on feedback, market changes, or unexpected situations. Ability to work independently and remotely, with a proactive and self-motivated approach. Excellent organizational skills Team player, and excellent listener- assertive and persuasive. Exhibit extreme ownership over achievement of weekly/monthly goals and targets Learn and maintain in-depth knowledge of the company technology, industry trends, and competition

Philippines
Permanent
Negotiable

HR Supervisor

Monroe Consulting Group, an executive search firm, is hiring on behalf of a company that provides integrated logistics solutions including sea, air, and rail freight forwarding, project and break-bulk cargo handling, warehousing, customs clearance, and shipment tracking. Our client is seeking a HR Supervisor. This is an onsite role is based in Metro Manila. Job Purpose: The HR Supervisor oversees the daily operations of the Human Resources department, ensuring HR policies, procedures, and programs are consistently administered and aligned with organizational goals. This role typically manages a small HR team and serves as a liaison between employees and management. Key Responsibilities: Recruitment & Onboarding. Recruitment process, including job postings, screening and initinial interviews. Facilitate new hire onboarding and orientation programs. Serve as a point of contact for employee concerns and inquiries. Process clearance and final pay upon exit. Payroll & Attendance Management. Oversee payroll processing, benefits administration, and leave management. Monitor and manage daily attendance records in the HR system. Maintain and update employee records in HR systems. Reporting & Compliance. Ensure timely monthly report submission, including: SSS/ Pag ibig/ Philhealth Contributions and Loans. Monthly HC Personnel Cost Report. Productivity Report. O-chart Report. Loss Job Report Submit monthly and annual reports to DOLE. Employee Relations and Development Assist in conducting performance evaluation and tracking employee progress. Support training and development to enhance employee skills. Ensure compliance with company policies and labor laws. Employee Engagement & Communication Prepare and manage internal correspondence and HR-related memos. Plan and organize quarterly ESG Activities to boost employee engagement. Coordination with HOWDEN (HMO broker ) for HMO related matters. Administrative & Support Tasks Assist with admnistrative tasks, including purchasing, IT-related issues, and bank transactions.

Philippines
Permanent
Negotiable

Sales Capability Development Lead

Executive Recruitment Firm Monroe Consulting is currently recruiting on behalf of an established GLC with strong presence within the consumer, logistics and technology sector. Our distinguished client is currently hiring for a Capability Lead, Sales and Service Quality. The winning candidate will work closely and collaborate with business functions to ensure learning and development requirements are identified, agreed upon, and developed to the highest standard, in alignment with group values. Responsibilities Own It: Identify, define, assess, and monitor capability and competency requirements for functional teams in Sales. Create and curate learning curriculums and roadmaps for sales, retail, and customer service which deliver measurable learning experiences that build skills, drive performance, and increase engagement. Assess learning and development needs of individuals and teams. Plan, schedule, and deliver training workshops, both online and in-person. Provide sales coaching and mentoring, at individual and functional team levels, to improve performance gaps and reinforce best practices, focusing on sales techniques, product knowledge, and customer engagement strategies. Accompany sales personnel on client visits to observe real-time interactions, identify areas for improvement in sales techniques, product presentation, and objection handling, and subsequently tailor individualized coaching and development plans. Assess quality of training delivery of trainers in the Divisions and govern alignment to Group values and principles. Build Trust: Work closely with the Division's leadership team and provide guidance on functional capability and competency requirements. Consistently engage with employees across levels to develop functional skills and knowledge. Serve as the main resource for employees and managers regarding functional learning and development matters for the division. One Team: Work collaboratively with other stakeholders within and outside the Division to maintain high-quality training delivery. Engage and work with Head of People Development & Culture for alignment to group learning strategies and objectives. Collaborate closely with Group Centre of Development to facilitate Human Resource Development Corporation (HRD Corp) requirements in training design and delivery. Move Fast: Enjoy working in a fast-moving transformation journey. Quick to adapt, have a sense of urgency, and act quickly based on business needs. Delight Customers: Deliver high-value service in solution, facilitation, and delivery of functional Learning and Development to the business. Maintain relationships and network with external professional advisors, consultants, and industry peers. Gain market's latest best practices, insights, trends, and benchmarks. Drive Innovation: Promote a culture of continuous learning and innovation within the team. Perform training evaluation, data analysis, and present functional learning and development reports to management. Design blended learning solutions and interventions using a variety of learning tools to deliver training workshops, demonstrations, presentations, job-specific toolkits, and learning modules. Job Requirements: Minimum 10 - 15 years of Learning and Development experience with strategic orientation, preferably within a sales and customer service environment. Able to contribute to translating business objectives into learning and development initiatives. Able to demonstrate practical application of organizational learning and development tools and concepts. Strong facilitation and presentation skills with the ability to design and deliver training. Knowledge of the latest trends and methodologies in adult learning principles. Significant experience managing engagements with multiple stakeholders. Ability to communicate effectively with all levels of employees, both written and verbal. Demonstrate accuracy, attention to detail, and be able to manage project timelines and/or deadlines.

Kuala Lumpur
Permanent
Negotiable

Control Tower Senior Manager

Monroe Consulting Group Malaysia, an executive recruitment firm is partnering with an international 4PL logistics and supply chains company to hire a Control Tower Senior Manager. This role is responsible for managing and structuring the 4PL Hub and its Operational Team to deliver to multiple major accounts, multiple customers, visibility, proactivity, reactivity, optimizations and a high level of satisfaction. This opportunity is based in Subang Jaya, Selangor. Team Management Provide support to the team during escalations, clarify uncertainties, guide appropriate behavior and attitude, manage absenteeism and delays, plan for holiday scenarios, and ensure team alignment with customer instructions. Organize coverage during absences or peak periods. Handle all escalation cases and deviations (refer to Escalation section). Keep the holiday schedule current on the shared platform. Operational Excellence Promote a culture of continuous improvement through weekly team meetings. Monitor the daily dashboard to ensure smooth operations. Ensure team members fulfill their roles and responsibilities according to customer requirements and company's job profile definitions. Promote cross-training and team versatility; implement corrective actions when needed to address skill gaps or performance issues. Operations Make sure all team members are familiar with and follow the defined business processes for both Front and Back Office operations. Oversee and control all operational activities including planning, scheduling, and monitoring. Guarantee the delivery of contractual service levels in alignment with KPIs. This includes receiving customer requests, ensuring fulfilment according to the contract, and tracking business requirements using monitoring tools and KPI metrics. Keep the operational risk analysis up to date, revising it whenever new risks or opportunities arise. Address deviations through the established quality process. Use incidents such as complaints, non-conformities, and claims to support continuous improvement. Quality Ensure operations comply with the contractual Quality Plan, particularly in managing complaints and claims. Keep the risk management process active and current by updating it when new significant risks are detected. Ensure all business processes are properly documented and regularly updated. Operational Excellence / Continuous Improvement Develop and implement efficient office procedures to enhance productivity (e.g., Morning Briefings). Continuously assess and improve processes in collaboration with the Supply Chain Engineer Identify and pursue opportunities to create value within order management and shipping workflows. Manage multiple tasks with accuracy and ensure deadlines are met. Set practical short- and long-term objectives and track progress toward achieving them. Customer Communication Prepare for customer meetings in collaboration with team members. Depending on the plant, reviews may occur weekly or bi-monthly. Address all active topics, including IT issues, operational matters, and special requests. Keep the action list updated. Ensure timely receipt of IT feedback. Distribute meeting minutes promptly after each session. Daily 4PL Incoterm Location File Review Perform daily crosschecks between Incoterm locations and actual arrival location names. Identify discrepancies and contact the 3PL provider to resolve any anomalies. Customer Escalations & Special Requests Analyze and respond to customer escalations, providing root cause analysis and corrective action proposals. Manage off-scope customer requests (e.g., extending free time at destination, requesting alternative options with rates). Management Reporting Respond to all management inquiries. Provide regular reports on 3PL provider performance, service quality, financials, and hub productivity. Logistics Service Provider (LSP) Performance Management In collaboration with the Steering or 3PL Manager: Assist in evaluating and improving LSP performance. Lead meetings with LSPs to ensure service level agreements are met, address urgent issues, and relay feedback to the Steering team. Develop and track corrective action plans in coordination with Steering. Complaints & Non-Conformities Handling Record complaints and non-conformities in the appropriate tool. Forward issues to relevant stakeholders (e.g., LSPs, 4PL, customers). Evaluate feedback and challenge 3PLs when root cause or corrective actions are insufficient. Share complaint and N/C analysis with the customer. Close the complaint/N/C based on customer confirmation, indicating whether it was justified or unjustified Job Requirements: Demonstrated success in a comparable role, particularly in leading teams within an international customer service setting. At least 3 years of hands-on experience in transport management or freight forwarding. Minimum of 3 years in customer service, including leading monthly operational review meetings with clients. Fluent in English. Other languages would be an advantage. Experience in people management is an advantage. Prior involvement in a 4PL or Control Tower environment is considered a plus. Strong educational foundation or equivalent professional experience in fields such as international trade, logistics, or supply chain management.

Selangor
Permanent
Negotiable

Export Import Supervisor (Shipping)

Executive recruitment company Monroe Consulting Group Indonesia is recruiting on behalf of a leading multinational shipping company. As expansion continues, our client is seeking a professional with at least 5 years' experience in shipping for the job of Export Import. The job is based in Jakarta, Indonesia. Key job responsibilities include: Manages Export Import and processes all documents, processes, and communications related to the international trade of goods. Preparing customs paperwork, monitoring import and export operations, ensuring compliance with regulations, and maintaining accurate records. Coordinating with customs brokers to submit and process import/export documents for clearance, ensuring all duties and regulations are met. Liaising with freight forwarders, express couriers, and other logistics partners to arrange shipments and manage supply chain efficiency. Monitoring and ensuring that all import/export activities comply with national and international trade laws, regulations, and company policies. Providing administrative support for import/export processes, including managing inventory, preparing reports, and handling invoices. Job Requirements: Bachelor Degree in Logistics or Supply Chain or any relevant educational background Minimum 5 years of relevant freight forwarding experience in export import In-depth understanding of freight forwarding industry market trends Solid understanding of customer industry needs & requirements for the export import Strong understanding of the export import update regulation Experience with drafting and negotiating contracts; drive to understand commercial context. Well organised, punctual. Speaks and writes English and Bahasa clearly.

Jakarta
Permanent
Negotiable

Head of Industrial Relations

Monroe Consulting Group is partnering with a highly established Government-Linked Company (GLC) with a robust footprint in the consumer, logistics, and technology sectors. Our client is recognised for driving transformative initiatives, embracing innovation, and delivering long-term value to stakeholders. We are seeking an experienced and driven Head of Industrial Relations to lead and oversee all industrial and employee relations strategies within the organization. This role is responsible for building and maintaining strong relationships with unions, employee representatives, and regulatory bodies to ensure harmonious workplace relations, compliance with labor laws, and the delivery of strategic people initiatives that support business goals. Key Responsibilities: Industrial & Employee Relations Develop and implement effective industrial relations strategies, policies, and frameworks aligned with organizational objectives. Lead negotiations with trade unions, employee associations, and worker councils on collective agreements, disputes, and workplace matters. Serve as the primary advisor on industrial relations matters to senior leadership and line managers Monitor employee sentiment and proactively address potential workplace conflicts to maintain a positive work environment. Compliance & Risk Management Ensure organizational compliance with employment laws, labor regulations, and collective agreements. Advise management on labor law changes, potential risks, and mitigation strategies. Manage disputes, grievances, and disciplinary matters in a fair, consistent, and legally compliant manner. Stakeholder Engagement Build strong partnerships with unions, government agencies, and other external stakeholders to foster constructive engagement Represent the company in labor tribunals, arbitrations, and regulatory forums. Partner with HR Business Partners, Operations, and Legal to ensure alignment of IR strategies with business priorities. Strategy & Leadership Provide strategic direction on industrial relations matters to support transformation, organizational change, and workforce productivity. Lead, coach, and develop the Industrial Relations team. Support organizational restructuring, workforce planning, and change management programs with an IR lens. Key Requirements: Bachelor's degree in Human Resources, Industrial Relations, Law, Business Administration, or related field (Master's preferred). Minimum 10-15 years of experience in industrial/employee relations, with at least 5 years in a senior leadership role. Proven experience in union negotiations, collective bargaining, and dispute resolution. Strong knowledge of labor laws, industrial relations frameworks, and regulatory requirements. Track record of building and sustaining positive industrial relations in complex, unionized environments.