Recruitment Agency Indonesia

Business sentiment has greatly improved in Indonesia, with a renewed optimism from organisations for growth opportunities that are set to increase hiring activity. Organisations that are proactive in developing their recruitment strategies and planning will be better positioned to build a sustained advantage over their competitors.

Organisations across Indonesia and Asia are fiercely competing the attract talent to achieve their growth goals. The ability to recruit not just good, but the best staff has become a critical factor for business success. However, developing recruitment plans and managing the process can often be overwhelming for internal teams to execute quickly and effectively.

Monroe Indonesia recruitment services are designed for one thing - to help you find the best people that match the skills, experience, and culture requirements of your organisation. Our proven recruitment process consistently attracts and selects outstanding candidates.

Our team of dedicated recruitment consultants based in Jakarta have assisted some of the most successful organisations in Indonesia with their recruitment, workforce planning, and HR consulting needs. It’s this level of expertise and service that sets us apart. For over 15 years we’ve been at the forefront of recruitment solutions in Indonesia, delivering the best staff, on time.

Whether you need to find top talent or a consulting solution for managing your business and resourcing challenges, Monroe Indonesia is here to assist you. Or if you are a professional in search of exciting job opportunities, you can apply here.

Contact Us

Tina recruitment consultant

Tina Nugraheni
Managing Director
Monroe Consulting Indonesia | Jakarta

agustina.nugraheni@monroeconsulting.com
+62 21 5098 2629

Starting as a consultant with Monroe in 2012, Tina has served as division head for both Technology and Industrial divisions before taking the role of Deputy Managing Director in 2019 and then promoted to Managing Director in January 2022. An MBA Graduate from NTUST Taiwan, her focus on delivering exceptional service to both clients and candidates has seen Monroe Consulting Indonesia achieve significantly under her leadership. Her life motto is to do it with passion or nothing at all.

Why Choose Monroe Indonesia as Your Recruitment Agency?

Our highly experienced, specialised recruiters know the Indonesia & Jakarta recruitment market well. They are regularly in touch with candidates and decision makers, staying abreast of movements in the market and candidate expectations. At all times you will be assured of our knowledge and expertise throughout our relationship.

When engaging Monroe Indonesia recruitment services, you can be assured of:

Outstanding Sourcing Capability
We specialise in engaging the most effective areas of the job market to fill positions, including passive candidates who are not actively looking for job. We go beyond the usual recruitment advertising methods by develop industry-wide relationships with candidates who help to connect us with the right talent pools.

Exceptional Service
When working with us you will be assigned a dedicated recruitment consultant that specialises in your industry. Your success is our success - we work hard to find the very best candidates that will contribute to the long-term growth of your organisation.

Global Reach and Partnerships
As part of the Empresaria Group, Monroe Indonesia works together with other global recruitment organisations to access the best recruitment technology and skills needed to find the right candidate. Wherever your perfect candidate may be, one of our recruitment consultants will not be far away.

Speed
Many candidates will only be in the market for a short period of time, giving a small window of opportunity to generate and maintain interest in a role. We also know that vacant jobs in an organisation will slow its growth. We therefore work with urgency, without compromising quality, to deliver results, fast.

When engaging Monroe Indonesia, you can be assured that you are partnering with a recruitment agency with the knowledge, experience, and skills to deliver the best recruitment solutions possible.

About Monroe Recruitment Indonesia

Monroe Consulting Indonesia is an award-winning recruitment agency based in Jakarta, established in 2005.

Our team is made up of highly skilled and experienced recruitment consultants with established track records of delivering the right candidates, on time. Monroe Consulting Indonesia is supported by our sister offices throughout Asia, as well as the Empresaria Group which comprises of over 20 staffing brands. This gives us access to a global network of recruitment resources, 24 hours a day, all around the globe.

Our extensive recruitment expertise and global reach means we leave nothing to chance when developing recruitment strategies and plans for your organisation and sourcing the best candidates.

Monroe Recruitment Awards

Our proven track record and industry recognition ranks us among the top recruitment agencies in Jakarta, Indonesia and Asia-Pacific.

  • 2017 Global Recruiter Magazines Best Small Recruitment Business for APAC (Commended)

  • 2016 Global Recruiter Magazines Best Client Service for APAC (Commended)

  • 2015 Global Recruiter Magazines Best Overseas Operation for APAC (Commended)

  • 2015Global Recruiter Magazines Best In-House Training for APAC (Commended)

  • 2015 Global Recruiter Magazines Best Client Service for APAC (Commended)

recruitment indonesia

Indonesia Recruitment Testimonials

  • ​Monroe is our partner for our recruitment requirements in Indonesia. They have been very active in finding suitable candidates for us and are always online whenever I need them. They make sure to provide interview notes with every resume and are knowledgeable of our requirements. What I like is they are very different from the other Executive Search companies by giving me a weekly report to help me track the progress of my recruitment process.

    Genevieve Nebab

  • ​If you are looking for fully vetted talent that meets your company’s needs, look no further. Monroe Consulting Indonesia goes above and beyond to find a candidate than a client needs. I had the pleasure of working with Monroe Indonesia to find a candidate and their professionalism shone through from the beginning till the end. I will absolutely hire Monroe Indonesia again in the future if/when the need arises​

    W. Wijaya

  • ​Monroe's RPO team is really helpful and insightful. They can support us with a lot of targeted CVs and provide some updates related to what happens in the related industry/market. The consultants relieve some parts of our recruiters’ loads by making sure the recruitment process can be done smoothly. Their contribution to win the candidates during the negotiation process are also good. We can close almost 75% of offered candidates without any major issues/ renegotiation needed.

    Gina Anida

    GoTo Financial, part of GoTo Group

Job Search

Food Technologist Manager (Savory)

Executive recruitment company Monroe Consulting Group Indonesia is recruiting on behalf of a leading multinational flavor & fragrances house company for the role of Food Technologist Manager - Savory. The key job responsibilities includes : Support the application team in all day-to-day application activities. Collaborate with internal and external partners to explore new savory application opportunities. Work closely with Marketing and Sales to develop and execute customer programs, including application work and sensory evaluation. Partner with flavor chemists to address portfolio gaps and drive innovation. Assist with sensory studies and manage the flavor library and sample shipments. Prioritize projects and meet deadlines while maintaining lab resources, cleanliness, documentation, and equipment needs. Uphold strict confidentiality of lab results and records. Support flavor chemists in testing flavor stability, performance, and usage levels. Develop and validate new methods and technologies for savory applications. Understand manufacturing processes, troubleshoot application issues, and share relevant insights with other departments. ​​​​​Job Requirements : 8+ years of food applications work, having experience in savory is a must Good communication skills (written and verbal) - articulate and good listener Desire and ability to lead projects of application & presentation, and detail oriented Good computer skills (Office, Word, Excel and PowerPoint) Passionate and creative about food and culinary science

  • Indonesia
  • Permanent
  • Negotiable

VP Operations (Healthcare)

Monroe Consulting Group is supporting a well-established and rapidly growing clinic chain in Indonesia in their search for an experienced VP Operations. This senior leadership role will be responsible for driving operational excellence, business expansion, and long-term strategic growth across the clinic network. The ideal candidate brings strong expertise in multi-site operations, service innovation, and business scalability within the healthcare or service-driven industry. Key Responsibilities Lead overall clinic operations across Java-Bali, ensuring excellent patient experience and efficient service delivery. Translate company vision into operational roadmaps, ensuring fast and effective execution in a rapidly scaling environment. Act as the core bridge between Head Office and all clinics, aligning operations with Marketing, Human Capital, L&D, and SCM. Oversee daily operations of all clinics, ensuring service consistency, clinical readiness, patient flow efficiency, and operational compliance. Support new clinic openings, capacity planning, and service expansion to accelerate national scale. Strengthen operational frameworks and SOPs to support rapid growth and complexity. Ensure the clinic network consistently delivers superior patient care in line with the brand's premium service positioning. Continuously evaluate service gaps, patient feedback, and clinic performance to elevate service standards. Requirements: 10+ years of progressive experience in operations leadership, ideally in clinic chains, healthcare services, hospitals, retail healthcare, or multi-site service businesses. Strong experience managing multi-site operations with large-scale workforce (hundreds to 1,000+ staff). Proven track record in service excellence, operational scaling, and turning strategy into execution. Experience working in fast-growing, non-bureaucratic environments.

  • Indonesia
  • Permanent
  • Negotiable

Director of International Business (Pharmaceutical)

Monroe Consulting Group is assisting a client from a reputable pharmaceutical company in their search for an experienced Director of International Business to lead and oversee the company's commercial operations across international markets. This role requires a strong background in sales, marketing, and business development within the pharmaceutical ethical industry, with proven success in expanding market presence and driving business growth regionally. Job Responsibilities: Lead and expand international business operations across Asia Pacific / ASEAN markets. Develop and execute commercial strategies to penetrate and open new markets for pharmaceutical ethical and OTC products. Build strategic partnerships with distributors, key accounts, and regulatory bodies. Oversee P&L performance, market planning, and business development initiatives. Collaborate with internal cross-functional teams to ensure alignment on product launches, marketing, and compliance. Requirements: Minimum 10 years of experience in pharmaceutical ethical business, including leadership in international markets. Proven track record in market penetration, business expansion, and distributor management. Strong commercial acumen and understanding of ASEAN / Asia Pacific market dynamics. Excellent communication, negotiation, and stakeholder management skills. Bachelor's degree in Pharmacy, Medicine, or related field; MBA preferred.

  • Indonesia
  • Permanent
  • Negotiable

Secretary Legal

Monroe Consulting Group is recruiting on behalf of a prestigious international law firm with a long-standing presence in Indonesia. The firm is widely recognized for its high-quality legal advisory work, combining strong local expertise with global best practices to deliver exceptional client outcomes across multiple industries. This is an exciting opportunity for a detail-oriented and service-driven professional to join a dynamic and collaborative environment where excellence and client focus are at the heart of everything they do. The Opportunity The Administrative Assistant will provide comprehensive administrative and operational support to both the Finance and Dispute Resolution teams. The role requires strong coordination, communication, and organizational skills to ensure smooth daily operations and timely support for partners, lawyers, and internal stakeholders. Key Responsibilities Deliver efficient administrative assistance to legal and finance teams, ensuring tasks are completed accurately and on time. Manage multiple calendars, coordinate meetings, and support scheduling of client and internal activities. Assist with travel arrangements, expense tracking, and documentation. Handle telephone and correspondence professionally while maintaining excellent client service standards. Collaborate with colleagues across teams to support project and case requirements. Uphold confidentiality in handling sensitive firm and client information. Provide additional support during peak periods, including after-hours or weekend work when necessary. Key Qualifications & Skills Minimum 2 years of experience in an administrative or support role, ideally within a professional services or corporate environment. Strong interpersonal skills and a professional demeanor when engaging with clients and colleagues. Excellent verbal and written communication skills with strong telephone etiquette. Proven ability to manage multiple priorities and work effectively in a collaborative team setting. Fluent English proficiency and confidence working in a multicultural environment. Proficient in MS Office applications and able to adapt quickly to new systems or tools. Highly organized, discreet, and reliable in managing confidential information. Flexible to work extended hours or weekends when required.

  • Indonesia
  • Permanent
  • Negotiable

Finance Assistant (Legal)

Monroe Consulting Group is partnering with a well-established international law firm that has been operating in Indonesia for many years. The firm is widely recognized for its strong reputation, collaborative culture, and world-class client service across a wide range of commercial legal matters. The company combines local market expertise with international best practices, advising global clients on complex legal, regulatory, and business challenges in Indonesia. Key Responsibilities Manage and maintain vendor registration and documentation processes requested by clients. Handle submission of invoices through e-billing platforms, ensuring alignment between invoice data and platform entries. Track invoice progress (approval, pending, payment) and coordinate with the finance team for timely resolution. Support the opening of new client matters by coordinating documentation, conflict-check clearance, and maintaining accurate records (both hard and soft copies). Maintain and update closing-matter reports and liaise with regional teams as needed. Coordinate dispatch of hard-copy invoices and ensure receipt confirmations are properly recorded. Communicate with banking partners for reference or verification purposes. Update matter files with the latest billing rates and assist the billing team in preparing draft invoices. Requirements Bachelor's degree in Finance, Accounting, or Economics. Proven experience in a finance administration, billing, or accounting support role - ideally within a professional services or law firm environment. Proficiency in MS Excel (spreadsheets, financial functions) and familiarity with accounting or billing systems. Strong grasp of basic accounting principles and bookkeeping procedures. Excellent organizational skills, attention to detail, and a high degree of integrity in handling confidential information. Ability to work effectively across departments and meet tight deadlines in a dynamic, fast-paced environment.

  • Indonesia
  • Permanent
  • Negotiable

Senior Shipping Executive (Logistic)

Our client, a reputable oleochemical manufacturing company, is seeking an experienced Senior Shipping Executive to lead, oversee, and continuously improve shipping and logistics operations at its facility in North Sumatera. This role ensures efficient, safe, and compliant shipping activities that align with international standards, customer requirements, and cost-effectiveness targets. The ideal candidate will be a hands-on and strategic professional with a strong background in shipping operations management, export-import procedures, and coordination with port authorities and logistics partners. Experience in the oleochemical or related manufacturing industry is highly preferred. Job Description Prepare and manage documents for ordering, shipping, and receiving goods promptly and in accordance with company procedures. Ensure adherence to local and international trade regulations, including customs compliance, trade agreements, and licensing requirements. Demonstrate proficiency in PIB and PEB modules, TI CEISA inventory input systems, BC 23 reports, master list management, and related processes. Understand import and export policies, procedures, and legal implications in both the origin and destination countries. Source and negotiate competitive freight rates to meet KPI targets. Ensure timely freight bookings with carriers or liners to secure cost-efficient rates, optimal sailing schedules, fast transit times, and reliable service to meet customer shipment deadlines. Plan, organize, and oversee daily import and export operations, including documentation, customs clearance, and logistics coordination. Build and maintain strong relationships with logistics providers, government bodies, clients, and vendors. Prepare and submit daily, weekly, and monthly reports on shipping and documentation activities. Ensure all operations comply with ESI Integrated Management System standards (ISO 9001, FSSC 22000, ISO 22716, GMP+B2, RSPO, Halal, Kosher, and GMP). Requirements Minimum of 3 years of relevant work experience. Strong analytical and problem-solving skills with a proactive approach to issue resolution. In-depth knowledge of customs regulations, trade agreements, and international shipping procedures. Proficiency in trade management systems and tools such as CEISA 4.0 and related software.

  • Indonesia
  • Permanent
  • Negotiable

Chief Digital Transformation Officer (Healthcare)

Executive recruitment consultant Monroe Consulting Group Indonesia is recruiting on behalf of a well-known hospital in Indonesia. Our respected client is seeking a Chief Digital Transformation Officer to drive innovation and digitalisation forward. Key Responsibilities: Develop and execute a comprehensive digital transformation strategy aligned with the hospital's vision, clinical priorities, and business objectives. Oversee the implementation of modern digital systems such as Electronic Medical Records (EMR), Hospital Information Systems (HIS), telemedicine platforms, and patient engagement tools. Establish a robust data governance framework and leverage analytics, AI, and automation to enhance decision-making, patient outcomes, and operational efficiency. Identify emerging technologies and innovations in healthcare (AI, IoT, robotics, cloud) and evaluate their feasibility and integration into hospital operations and services. Ensure data privacy, cybersecurity, and compliance with healthcare regulations Lead cultural and operational change by promoting digital literacy, continuous improvement, and cross-department collaboration to foster digital adoption. Partner with medical, administrative, and IT teams to ensure seamless integration of digital initiatives across clinical pathways and support functions. Manage relationships with technology vendors, consultants, and digital health startups to support implementation and innovation. Establish KPIs and track progress of digital transformation initiatives to ensure measurable improvements in service delivery, patient satisfaction, and cost efficiency. Qualifications: Bachelor's degree in Information Technology, Computer Science, Healthcare Administration, or related field; Master's degree (MBA, MHA, or equivalent) preferred. Minimum 10-15 years of experience in digital transformation, IT leadership, or technology management, with at least 5 years in a senior executive role. Proven experience in healthcare or hospital settings is highly desirable. Strong understanding of healthcare technologies Demonstrated leadership in managing large-scale digital transformation programs and cross-functional teams. Excellent communication, strategic thinking, and stakeholder management skills.

  • Indonesia
  • Permanent
  • Negotiable

Director (IT Strategy) (Consultancy)

Monroe Consulting Group is looking for a Director with specification in IT Strategy Consultancy on behalf of our esteemed client, a notable Consulting Firm. Job Description: Lead end-to-end development of IT Master Plans, IT Business Plans, and IT Security Strategies for clients across diverse sectors. Serve as a strategic advisor to senior client stakeholders (C-level), aligning IT capabilities with business goals. Oversee IT assessments, capability maturity evaluations, and digital transformation roadmaps. Guide clients through IT governance, investment planning, and enterprise architecture decisions. Lead multidisciplinary teams to deliver complex strategy and transformation projects. Contribute to business development activities, including proposal development, client pitches, and thought leadership. Requirements Minimum 10 years of professional experience, in IT Strategy or Technology Consulting. Proven track record in designing and executing IT Master Plans, Security Strategies, and Business/Technology Roadmaps. Deep knowledge of enterprise IT architecture, IT governance frameworks, and risk/security standards (e.g., COBIT, NIST, ISO 27001). Strong consulting background with experience managing C-level relationships and executive workshops. Exceptional communication, analytical, and leadership skills. Bachelor's or Master's degree in Information Technology, Computer Science, Business, or related field; relevant certifications (e.g., TOGAF, CISA, CISSP, PMP) are a plus.

  • Indonesia
  • Permanent
  • Negotiable

Store Development Manager (Retail)

Monroe Consulting Group Indonesia, an executive recruitment firm, is partnering with a globally recognized retail organization to hire a Store Development Manager. This role is responsible for overseeing store planning, planogram development, and the execution of retail expansion projects to ensure the successful launch of new store locations. The position works closely with the space planning team and requires strong expertise in retail layout design and project management. The manager will ensure that the company's store concept and visual standards are consistently implemented, while allowing for appropriate adaptations to suit local market needs. Key Responsibilities Lead the execution of retail development plans to achieve targeted sales and profitability goals. Manage timelines for each store project to ensure timely completion. Supervise external vendors and contractors to ensure quality and adherence to project standards. Guide the development of store layouts and fixture plans. Coordinate with space planning teams to maintain consistency with established visual merchandising standards. Design and optimize floor plans to improve space efficiency and customer movement. Work closely with real estate teams to evaluate potential locations, space requirements, and traffic expectations. Develop, implement, and maintain product placement plans for all store locations. Ensure visual merchandising standards are met while adjusting for local shopper preferences. Stay updated on industry innovations in space planning and visual merchandising, and promote best practices. Train and mentor team members involved in product placement and visual setup. Align store layouts with strategies from marketing, merchandising, and operations. Manage store setup projects including openings, remodels, and relocations by coordinating cross-functional teams. Ensure all store development projects meet deadlines, stay within budget, and follow brand presentation guidelines. Support store staff with guidance and training on product placement execution. Use performance data and shopper behavior insights to refine store layouts and product displays. Partner with merchandising teams to maintain and execute a schedule for reviewing product categories and optimizing shelf space. Apply proven strategies from global retail formats to improve planning, execution, and performance tracking. Job Requirements 5+ years of experience in retail store planning or development Bachelor's degree in business or equivalent experience Proven success managing full capital projects (from planning to execution) Strong knowledge of retail merchandising and customer behavior Proficient in planogram software and retail analytics tools Skilled in using AutoCAD for store layout and fixture planning Excellent project management and multitasking skills Strong communication and influencing abilities across all levels Collaborative with merchandising, marketing, operations, and real estate teams Ability to lead planning meetings and train team members Creative problem-solver with strong business sense Comfortable working in fast-paced, dynamic environments Willing to travel up to 10% Familiar with Ace systems (e.g., AceNet tools, Epicor, RAD, Mango) Understanding of category management, pricing, and seasonal planning Knowledge of store operations including inventory, payroll, and shrink control Experience localizing store design and merchandising for international markets Embraces Ace's core values: Winning, Excellence, Leadership, Integrity, Gratitude, Humility, Teamwork

  • Indonesia
  • Permanent
  • Negotiable

HSE Manager

Job Overview Our client, a prominent player in the Oleochemical Industry, is seeking an experienced and proactive HSE Manager to lead the company's health, safety, and environmental agenda across their manufacturing operations. This leadership role is critical in driving a culture of safety, ensuring regulatory compliance, and embedding sustainable practices across all plant activities. The ideal candidate will bring a strategic mindset coupled with hands-on expertise in chemical process safety, environmental management, and occupational health standards. Key Responsibilities: Develop, implement, and maintain the company's HSE management system in accordance with ISO 14001, ISO 45001, and other regulatory frameworks. Ensure legal compliance with all applicable environmental, occupational health, and industrial safety laws and regulations (local and international). Lead hazard identification, risk assessments (HIRA), and incident investigations to prevent recurrence and promote proactive risk mitigation. Establish and monitor safety KPIs, environmental impact metrics, and internal audit results to guide decision-making and improvement efforts. Manage waste handling, effluent treatment systems (WWTP), air emissions, and chemical storage in accordance with environmental best practices. Oversee safety training programs for all levels of staff, including emergency response drills, chemical handling, PPE usage, and contractor safety onboarding. Serve as the key liaison for internal stakeholders, external auditors, local government authorities (e.g., KLHK, K3), and certification bodies. Lead safety inspections, audits, and reviews across the site and manage documentation for compliance and reporting. Drive safety culture and behavioral-based safety programs, ensuring buy-in from plant leadership and operational staff. Develop and manage annual HSE budget, and lead HSE team performance, coaching and developing team members. Responsibilities: Bachelor's Degree in Environmental Engineering, Occupational Health & Safety, Chemical Engineering, or a related field. Minimum 7-10 years of progressive HSE experience, preferably in oleochemicals, petrochemicals, or chemical process industries. Strong knowledge of Indonesian EHS regulations and global HSE standards. Certified in SMK3, ISO 45001, ISO 14001; additional certifications like NEBOSH, CSP, or Fire Safety are a plus. Proven ability to manage WWTP operations, chemical safety, process safety, and emergency response planning. Excellent communication, leadership, and stakeholder management skills. Fluency in Bahasa Indonesia and English

  • Indonesia
  • Permanent
  • Negotiable

Business Development Manager (Pharmaceutical)

Monroe Consulting Group is recruiting on behalf of a well-established and fast-growing pharmaceutical company. Our client is looking for a proactive and strategic Business Development Manager to lead product pipeline initiatives, identify new business opportunities, and drive growth through portfolio expansion and strategic partnerships. This role plays a critical part in aligning cross-functional teams to bring innovative and high-demand products to market. Key Responsibilities Market & Portfolio Development Identify and evaluate new business opportunities, including new product ideas, in-licensing, out-licensing, co-marketing, or distribution partnerships. Conduct market research and feasibility studies to assess product potential and align with business strategy. Lead the development of business proposals, including financial analysis, cost structure, and projected ROI. Product Lifecycle & Cross-Functional Coordination Drive end-to-end business development processes, from concept to commercialization. Collaborate closely with R&D, regulatory affairs, marketing, medical, and supply chain teams to ensure timely execution of product launches. Track and manage the product pipeline to ensure alignment with company goals and market needs. Strategic Partnerships & Stakeholder Management Build and maintain strong relationships with local and international partners, including manufacturers, licensors, and regulatory bodies. Attend industry conferences and networking events to stay updated on market trends and forge new business relationships. Negotiate terms and contracts related to business development activities. Performance Monitoring & Reporting Monitor market trends, competitor activity, and sales performance to identify gaps and opportunities. Provide regular updates to senior management on pipeline status, project progress, and strategic recommendations. Key Requirements Bachelor's Degree in Pharmacy, Life Sciences, Business, or a related field; a Master's degree is a plus. Minimum 5-8 years of experience in pharmaceutical business development, product management, or related roles. Strong knowledge of ethical pharmaceutical products, regulatory processes, and product registration. Proven track record in launching or managing successful product portfolios. Strong commercial acumen with the ability to conduct market and financial analysis. Excellent communication, negotiation, and project management skills. Fluent in English (written and spoken); additional language proficiency is an advantage.

  • Indonesia
  • Permanent
  • Negotiable

Head of Operations (Aviation)

Our client, a reputable international aviation services company, is seeking an experienced Head of Operations to lead, oversee, and continuously improve ground handling station operations in Indonesia. This role ensures high-quality, efficient, and safe operations that align with global standards, customer satisfaction, and cost efficiency. The ideal candidate will be a strategic leader with a strong background in aviation operations management, safety, compliance, and cross-functional team leadership. Key Responsibilities Operational & Strategic Leadership Ensure the station provides efficient and high-quality service in line with international aviation and ground handling standards. Develop and execute operational strategies aligned with the company's mission, safety, and customer satisfaction goals. Oversee day-to-day operational, safety, and security activities at the station. Represent the station to external stakeholders including airport authorities, government entities, and airline partners. People & Performance Management Lead, motivate, and develop a diverse operations team to achieve key business objectives. Conduct regular performance evaluations and implement continuous improvement programs. Foster a culture of safety, accountability, and excellence across all teams. Budgeting & Resource Planning Prepare and manage station budgets, ensuring effective resource utilization and cost control. Plan and monitor manpower, equipment, and infrastructure needs for operational efficiency. Analyze operational data and develop performance improvement initiatives. Safety, Quality & Compliance Ensure full compliance with aviation safety regulations and company standards. Implement and monitor Safety Management Systems (SMS) and Environment, Health & Safety (EHS) frameworks. Oversee risk assessments, audits, and incident investigations, ensuring corrective actions are implemented effectively. Stakeholder & Customer Relations Maintain effective communication and relationships with customer airlines and regulatory bodies. Monitor customer satisfaction levels and lead initiatives to improve service delivery. Support sales and marketing teams with operational insights, service proposals, and new project development. Qualifications Bachelor's degree in Aviation Management, Engineering, or related field (Master's degree preferred). Minimum 10 years of progressive experience in ground handling or airport operations, with at least 5 years in a senior leadership role. Strong knowledge of international ground handling standards, safety management, and aviation regulations. Proven experience managing large teams and budgets. Excellent communication, leadership, and problem-solving skills. Fluency in English and Bahasa Indonesia required.

  • Indonesia
  • Permanent
  • Negotiable

Operations Manager

Monroe Consulting Group is currently assisting our client in seeking a highly analytical and dynamic Senior Operations Manager to lead and optimize our day-to-day operations. This role is crucial in driving efficiency, improving processes, and supporting business growth. The ideal candidate is strategic, data-driven, and capable of managing multiple operational aspects. Scope of Work: Oversee and manage daily operational activities, including payroll, commission tracking, and staff movement. Collaborate closely with Marketing and Sales teams to ensure operational alignment with business objectives. Lead budgeting and financial planning processes; develop, maintain, and analyze operational budgets using advanced Excel skills. Identify inefficiencies and implement data-driven solutions to improve processes and team productivity. Support business growth initiatives through innovative operational strategies. Monitor KPIs and operational performance metrics to ensure targets are met. Build, guide, and develop the operations team to achieve higher efficiency and readiness for future leadership roles. Report directly to the Managing Director, providing insights and recommendations to enhance business performance. Job Requirements Operational Leadership & Multi-Site Management Proven track record managing multi-location retail or service operations (preferably in beauty, wellness, F&B, or lifestyle sectors) Experience leading large and diverse teams across regions with clear reporting structures Demonstrated success turning around underperforming outlets and scaling high-growth locations Strong capability in outlet audit, service-quality control, and SOP enforcement across multiple cities Commercial & Performance Management Ability to set, cascade, and monitor sales targets across outlets Strong command of sales performance KPIs, membership growth, and upselling programs Proven ability to increase revenue and profitability without increasing cost base Experience handling underperforming staff and implementing performance-driven coaching frameworks People & Leadership Excellence Inspiring leadership style with a balance of discipline and motivation Experience managing, mentoring, and developing future leaders and store/area managers Track record resolving team conflict and maintaining high morale during challenging periods Ability to uphold brand values and ensure teams deliver premium service standards daily Customer Experience & Brand Quality Strong understanding of premium customer experience principles Ability to balance operational efficiency with luxury-level service standards Experience ensuring consistent brand execution and client satisfaction across outlets Strategic & Analytical Capability Strong data-driven decision-making mindset with regular use of performance dashboards/tools Ability to identify market trends and operational insights to maintain business health Experience managing expansion roadmaps and preparing organizations to scale (e.g., 20+ outlets) Crisis & Issue Management Demonstrated capability responding quickly to sales dips, talent gaps, or customer-experience issues Experience managing scheduling, staffing conflicts, and high-impact personnel changes Vision & Growth Mindset Passion for the beauty/service industry and delivering premium experience Strategic thinker able to craft and execute 1-year operational roadmaps Long-term leadership ambition (potential to grow into GM role within 2-3 years if not already at that level)

  • Indonesia
  • Permanent
  • Negotiable

Key Account Manager (Cooling)

Executive recruitment company Monroe Consulting Group Indonesia is recruiting on behalf of a Multinational Mechanical Manufacturing Company for the role of Key Account Manager - Cooling for an experience at least 5 years. Job Description : Account Management Manage and grow relationships with key customers in the cooling product sector. Serve as the primary point of contact for all commercial and technical queries. Ensure high levels of customer satisfaction and retention. Sales & Business Development Develop and execute account plans to achieve sales targets and KPIs. Identify and pursue new business opportunities within existing and potential key accounts. Prepare and present proposals, negotiate pricing, and close deals in alignment with company strategy. Market Intelligence & Strategy Monitor market trends, customer needs, and competitor activities in the cooling/HVAC segment. Collaborate with product and marketing teams to align offerings with market demands. Provide feedback and insights to support product development and innovation. Cross-functional Collaboration Work closely with engineering, supply chain, and after-sales teams to ensure seamless service delivery. Coordinate with finance and legal departments for contracts, credit control, and compliance. Job Requirements : Education: Bachelor's degree in Mechanical Engineering, HVAC Technology, Business Administration, or related field. (MBA is a plus.) Experience: Minimum 5 years of experience in key account management, sales, or business development. Prior experience in the cooling systems, refrigeration, or HVAC industry is highly preferred. Skills: Strong understanding of technical cooling products and solutions. Excellent communication, negotiation, and interpersonal skills. Analytical mindset with strong business acumen. Proficiency in CRM tools and Microsoft Office Suite. Ability to travel as needed.

  • Indonesia
  • Permanent
  • Negotiable

VP Nursing (Healthcare)

Monroe Consulting is assisting a client in the healthcare industry to recruit a seasoned Vice President of Nursing. This pivotal role will provide strategic leadership for the hospital's nursing division, oversee clinical operations, and ensure the highest standards of patient safety and quality of care. The VP Nursing will play a key role in shaping nursing policies, advancing professional development, and driving organizational transformation to support the hospital's mission as a leading Type-A institution. Responsibilities: Develop and implement the overall nursing strategy, aligned with hospital goals, patient safety, and accreditation standards. Provide leadership in clinical governance, quality improvement, and risk management within nursing services. Collaborate with hospital executives in decision-making related to hospital operations, budgets, and patient care policies. Oversee daily nursing operations across all hospital departments (inpatient, outpatient, emergency, ICU, specialty centers). Ensure optimal staffing models, scheduling, and workforce allocation to meet patient care needs. Monitor nursing performance indicators (LOS, infection rates, patient satisfaction, readmission rates) and implement improvement initiatives. Enforce evidence-based nursing practices, clinical guidelines, and international standards (e.g., JCI, SNARS). Lead initiatives to enhance patient safety, quality outcomes, and continuity of care. Coordinate with medical and allied health teams for integrated, multidisciplinary care delivery. Establish nursing education, training, and certification programs in collaboration with academic partners. Mentor nursing leaders and foster succession planning for critical roles. Encourage research, innovation, and academic contributions from the nursing division. Develop and manage the nursing department's budget, ensuring cost-effective use of resources. Oversee procurement and utilization of nursing supplies, medical devices, and digital health tools. Ensure compliance with regulatory and accreditation requirements for nursing facilities and practices. Represent the hospital's nursing division in government, professional associations, and accreditation bodies. Build partnerships with universities, nursing schools, and international institutions to strengthen talent pipelines. Drive patient- and family-centered care culture across the nursing organization. Requirements: Master's degree in Nursing, Healthcare Administration, or related field (Doctorate preferred). Current professional nursing license (valid national registration). Certification in healthcare management or leadership (e.g., CNML, NEA-BC) is an advantage. Minimum 15 years of progressive nursing leadership experience, with at least 5 years in senior management (Director, Deputy VP, or equivalent) in a large hospital (Type-A / teaching hospital preferred). Proven track record in managing nursing operations in complex healthcare settings (ICU, ER, surgical centers, tertiary care). Strong background in accreditation processes (JCI, SNARS, ISO) and clinical quality improvement.

  • Indonesia
  • Permanent
  • Negotiable

HSE Manager Regional

Monroe Consulting Group is assisting a leading multinational company in their search for a highly accomplished Regional Head of Health, Safety & Environment (ESH) to be based in the Asia Region. This strategic role serves as the key contact point on ESH strategies between the Regional Office and Global Headquarters. The successful candidate will be responsible for driving continuous improvement, ensuring compliance, and embedding a culture of safety across the region. Key Responsibilities: Lead and manage ESH compliance audits, including external consultants and internal protocols. Collaborate with Site ESH Coordinators to implement loss prevention strategies and monitor risk reduction initiatives. Champion a strong "Accident Free & Safety" culture and manage workplace safety standards. Oversee all regional ESH training programs and maintain training databases. Strengthen regional ESH structures to improve communication and emergency response. Drive sustainable safety practices and enforce disciplinary measures when necessary. Review and approve projects for regulatory compliance, property protection, and life safety risks. Work closely with operations to minimize environmental and safety risks while reducing waste and pollutants. Build and develop ESH team capabilities across the region. Requirements: Bachelor's degree in Chemical Engineering, Process Engineering, Chemistry, Science, or Operations Management. At least 20 years of experience in Production and ESH Management within the Chemical Industry. In-depth knowledge of ESH regulations, including safety, security, air, water, wastewater, and hazardous waste compliance. Proven track record in implementing ISO and OHSAS management systems (auditing experience preferred). Strong leadership, interpersonal, and negotiation skills with experience dealing with regulatory bodies. Proficiency in ESH analytical techniques, dashboards, and statistical data analysis. Excellent communication and presentation skills in English. Assertive, proactive, results-oriented, and able to influence change across diverse stakeholders.

  • Indonesia
  • Permanent
  • Negotiable

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Don't let the perfect candidate slip through your fingers - contact Monroe Consulting Indonesia today. Let us be your trusted partner in building a team that will drive your success.


Indonesia Recruitment Market Update

​The tech scene in south-east Asia’s largest economy is booming and the demand for talent will continue to grow. The rise of tech start-ups will drive demand for skilled professionals in Indonesia, especially those with a background in data and product engineering.

Initial Public Offerings (IPOs) from large tech players such as GoTo (Indonesia’s biggest tech firm), WIR Group, Bukalapak and Grab (the country’s most valuable tech unicorn) show the level of ambition of Indonesia’s big tech players. To ensure the timely and effective delivery of their increasing number of projects will require specialist tech skills.

The easing of restrictions has greatly boosted the confidence of the hospitality sector in Indonesia, which suffered at the hands of COVID. International visitor arrivals are increasing in number, helping the industry recoup some of the heavy financial losses inflicted by the pandemic.

There has been a big rise in remote working over the past 12 months, with the majority of candidates in Indonesia preferring total flexibility when it comes to their place of work.​

Recruitment Market Reports

We are on the pulse of the latest trends in Recruitment. Download our reports to learn more about our market insights in Indonesia.