Recruitment Agency Indonesia

Business sentiment has greatly improved in Indonesia, with a renewed optimism from organisations for growth opportunities that are set to increase hiring activity. Organisations that are proactive in developing their recruitment strategies and planning will be better positioned to build a sustained advantage over their competitors.

Organisations across Indonesia and Asia are fiercely competing the attract talent to achieve their growth goals. The ability to recruit not just good, but the best staff has become a critical factor for business success. However, developing recruitment plans and managing the process can often be overwhelming for internal teams to execute quickly and effectively.

Monroe Indonesia recruitment services are designed for one thing - to help you find the best people that match the skills, experience, and culture requirements of your organisation. Our proven recruitment process consistently attracts and selects outstanding candidates.

Our team of dedicated recruitment consultants based in Jakarta have assisted some of the most successful organisations in Indonesia with their recruitment, workforce planning, and HR consulting needs. It’s this level of expertise and service that sets us apart. For over 15 years we’ve been at the forefront of recruitment solutions in Indonesia, delivering the best staff, on time.

Whether you need to find top talent or a consulting solution for managing your business and resourcing challenges, Monroe Indonesia is here to assist you. Or if you are a professional in search of exciting job opportunities, you can apply here.

Contact Us

Tina recruitment consultant

Tina Nugraheni
Managing Director
Monroe Consulting Indonesia | Jakarta

agustina.nugraheni@monroeconsulting.com
+62 21 5098 2629

Starting as a consultant with Monroe in 2012, Tina has served as division head for both Technology and Industrial divisions before taking the role of Deputy Managing Director in 2019 and then promoted to Managing Director in January 2022. An MBA Graduate from NTUST Taiwan, her focus on delivering exceptional service to both clients and candidates has seen Monroe Consulting Indonesia achieve significantly under her leadership. Her life motto is to do it with passion or nothing at all.

Why Choose Monroe Indonesia as Your Recruitment Agency?

Our highly experienced, specialised recruiters know the Indonesia & Jakarta recruitment market well. They are regularly in touch with candidates and decision makers, staying abreast of movements in the market and candidate expectations. At all times you will be assured of our knowledge and expertise throughout our relationship.

When engaging Monroe Indonesia recruitment services, you can be assured of:

Outstanding Sourcing Capability
We specialise in engaging the most effective areas of the job market to fill positions, including passive candidates who are not actively looking for job. We go beyond the usual recruitment advertising methods by develop industry-wide relationships with candidates who help to connect us with the right talent pools.

Exceptional Service
When working with us you will be assigned a dedicated recruitment consultant that specialises in your industry. Your success is our success - we work hard to find the very best candidates that will contribute to the long-term growth of your organisation.

Global Reach and Partnerships
As part of the Empresaria Group, Monroe Indonesia works together with other global recruitment organisations to access the best recruitment technology and skills needed to find the right candidate. Wherever your perfect candidate may be, one of our recruitment consultants will not be far away.

Speed
Many candidates will only be in the market for a short period of time, giving a small window of opportunity to generate and maintain interest in a role. We also know that vacant jobs in an organisation will slow its growth. We therefore work with urgency, without compromising quality, to deliver results, fast.

When engaging Monroe Indonesia, you can be assured that you are partnering with a recruitment agency with the knowledge, experience, and skills to deliver the best recruitment solutions possible.

About Monroe Recruitment Indonesia

Monroe Consulting Indonesia is an award-winning recruitment agency based in Jakarta, established in 2005.

Our team is made up of highly skilled and experienced recruitment consultants with established track records of delivering the right candidates, on time. Monroe Consulting Indonesia is supported by our sister offices throughout Asia, as well as the Empresaria Group which comprises of over 20 staffing brands. This gives us access to a global network of recruitment resources, 24 hours a day, all around the globe.

Our extensive recruitment expertise and global reach means we leave nothing to chance when developing recruitment strategies and plans for your organisation and sourcing the best candidates.

Monroe Recruitment Awards

Our proven track record and industry recognition ranks us among the top recruitment agencies in Jakarta, Indonesia and Asia-Pacific.

  • 2017 Global Recruiter Magazines Best Small Recruitment Business for APAC (Commended)

  • 2016 Global Recruiter Magazines Best Client Service for APAC (Commended)

  • 2015 Global Recruiter Magazines Best Overseas Operation for APAC (Commended)

  • 2015Global Recruiter Magazines Best In-House Training for APAC (Commended)

  • 2015 Global Recruiter Magazines Best Client Service for APAC (Commended)

recruitment indonesia

Indonesia Recruitment Testimonials

  • ​Monroe is our partner for our recruitment requirements in Indonesia. They have been very active in finding suitable candidates for us and are always online whenever I need them. They make sure to provide interview notes with every resume and are knowledgeable of our requirements. What I like is they are very different from the other Executive Search companies by giving me a weekly report to help me track the progress of my recruitment process.

    Genevieve Nebab

  • ​If you are looking for fully vetted talent that meets your company’s needs, look no further. Monroe Consulting Indonesia goes above and beyond to find a candidate than a client needs. I had the pleasure of working with Monroe Indonesia to find a candidate and their professionalism shone through from the beginning till the end. I will absolutely hire Monroe Indonesia again in the future if/when the need arises​

    W. Wijaya

  • ​Monroe's RPO team is really helpful and insightful. They can support us with a lot of targeted CVs and provide some updates related to what happens in the related industry/market. The consultants relieve some parts of our recruiters’ loads by making sure the recruitment process can be done smoothly. Their contribution to win the candidates during the negotiation process are also good. We can close almost 75% of offered candidates without any major issues/ renegotiation needed.

    Gina Anida

    GoTo Financial, part of GoTo Group

Job Search

Head of Customer Experience (Telecommunication)

Executive recruitment company Monroe Consulting Group Indonesia is recruiting on behalf of a Multinational Telecommunication Company for the role of Head of Customer Experience with at least 10 years experience in the field. Primary Responsibilities: Formulate and execute a customer experience strategy that aligns with the company's business goals. Inspire and lead cross-functional teams to deliver outstanding customer experiences. Collaborate with internal teams, including engineering, sales, and marketing, to harmonize customer experience initiatives with overall business strategies. Cultivate and nurture strong relationships with ISPs, comprehending their needs and challenges. Serve as a point of contact for complex issues arising between our underlying network infrastructure and ISPs' interactions with end-user consumers. Facilitate communication and collaboration to promptly resolve issues. Develop and implement crisis management plans to minimize customer impact. Ensure a comprehensive approach to customer experience, considering the entire B2B2C journey from our infrastructure to the end-user. Deploy strategies to enhance service delivery and alleviate customer pain points. Leverage customer feedback, data analytics, and market research to identify areas for improvement. Translate insights into actionable plans to elevate the overall customer experience. Implement continuous improvement initiatives to optimize processes and systems related to customer experience. Foster innovation to stay ahead of industry trends and meet evolving customer expectations. Analyze and map the end-to-end customer journey to pinpoint pain points and opportunities for enhancement. Implement strategies to streamline and enhance the customer experience at each touchpoint. Key Skills/Experience: Bachelor's or Master's degree in Business, Marketing, or a related field. A minimum of 10 years of relevant experience in customer experience within the telecom services sector. Proven leadership experience focused on customer experience, preferably in the telecom industry. Strong understanding of telecommunications networks, particularly in the context of FTTX solutions. Exceptional interpersonal and communication skills with the ability to collaborate across various teams and external partners. Analytical mindset with the ability to derive insights from data to inform decision-making. Strategic thinker with the capability to translate customer needs into actionable plans. Previous experience in a B2B2C business model is highly desirable.

  • Indonesia
  • Permanent
  • Negotiable

Accounting Department Head (Insurance)

Monroe Consulting Group is recruiting on behalf of Notable General Insurance Company. Our respected client is seeking an Accounting Manager, the job is based in Indonesia. Responsibilities Work with external providers to manage all accounting operations including cash flow, billing, A/R, A/P, GL and cost accounting. Support month-end and year-end close process for IFRS17 Ensure quality control over financial transactions and financial reporting Work with external providers to manage and comply with local, state, and federal government reporting requirements and tax filings Coordinating activities of external auditors Assessing current accounting operations, offering recommendations for improvement and implementing new processes. Managing the submission and consolidation of all financial data necessary for an accurate accounting of consolidated business results, including preparing and publishing on a timely basis, the monthly group consolidated financial statements. Research technical accounting issues for compliance Additional duties as necessary Requirements Proven working experience as Accounting Manager or senior level in Accounting function. 6+ years combined experience, with current or fairly recent employment in Insurance / Financial Services industry. Must have experience handling IFRS 17 project. Thorough knowledge of accounting principles and procedures. Experience with creating financial statements. Experience with general ledger functions and the month-end/year end close process Excellent accounting software user and administration skills. English Fluency is mandatory. Willing to work in Karawaci area.

  • Indonesia
  • Permanent
  • Negotiable

Purchasing Manager - Industrial Estate (West Java)

Purchasing Manager - Industrial Estate (West Java) Executive recruitment company Monroe Consulting Group Indonesia is recruiting on behalf of a leading Indonesian national industrial estate company. As expansion continues, our client is seeking a professional with at least 15-20 years' experience in industrial estate for the job of Purchasing Manager. The job is based in West Java, Indonesia. Key job responsibilities include: Report directly to the Director. Planning, developing, and buying materials, parts, supplies and equipment needed in a timely manner and cost effective while maintaining appropriate quality standards and specifications. Overseeing daily activities, responding to a range of inquiries regarding process and bid status, negotiation terms and conditions with vendors and or service providers and achieving department objectives and goals within budget. This position shall work within the framework of annual budget, operating within the limits of the company's philosophy and directives, as laid down from time to time. To administer bidding process and contracts for vendor performance/compliance within established limits for securing items and/or services within budget. Ensure compliance with a wide variety of purchasing policies and procedures, and / or monitoring purchasing processes. Serve as liaison with vendors for the purpose of monitoring and consolidation of orders for better management of expenses. Drive continuous improvement programs to achieve these goals and objectives. Design and drive process optimization to improve efficiency by studying and implementing cost reduction for both raw materials and package materials. Oversees required purchasing processes for acquiring necessary resources. Respond to inquiries from a variety of internal and external sources for providing information, direction and/or appropriate referrals. Job Requirements Bachelor (S1) degree in Engineering, Economic Management or Accountancy from well-known university. Strong background from engineering and industrial estate company. Minimum 15 years' experience in industrial estate. Have a good leadership and initiative for innovation and unlimited creativity to always deliver fresh and exciting ideas. Must-have data-interpreting and analytic-thinking skills. Have strong communication, presentation, negotiation, and interpersonal skills. Dynamic, aggressive, proactive, enterprising personality and always-strive-for-more attitudes. Good communication skill in both Bahasa and English.

  • Indonesia
  • Permanent
  • Negotiable

Deputy GM Plant (Chemical Manufacturing)

Executive recruitment company Monroe Consulting Group Indonesia is recruiting on behalf of a Leading Chemical Manufacturing Company for the role of Deputy GM Plant. The job description will be as follow : Accountable for devising and executing strategies aimed at attaining the organization's goals and objectives. Supervising the day-to-day activities of the organization, including the oversight of resources, budgets, and schedules, and ensuring teams adhere to company policies, procedures, and applicable laws and regulations. Offering guidance and assistance to department heads and team leaders through coaching and feedback to foster employee collaboration and teamwork. Enhancing production, expanding asset capacity and flexibility, and minimizing extraneous costs while upholding existing quality standards. Taking charge of production output, product quality, and timely shipping. Creating systems and processes to monitor and enhance productivity, as well as implementing standards, metrics, and performance targets to ensure optimal return on assets. Job Requirements : Bachelor of Science degree in Chemical Engineering Demonstrated professional background in the role of Plant Manager. Established experience in a managerial capacity. Proficient understanding of business and management principles, encompassing budgeting, strategic planning, resource allocation, and human resources. Familiarity with industry-standard equipment and technical proficiency. Acquainted with safety, quality, productivity, demand creation, inventory, and stewardship processes. Competence in computer skills. Capability to instill accountability and lead through personal example. Robust skills in team building, decision-making, and people management. ​​​​​

  • Indonesia
  • Permanent
  • Negotiable

Contact Us

Don't let the perfect candidate slip through your fingers - contact Monroe Consulting Indonesia today. Let us be your trusted partner in building a team that will drive your success.


Indonesia Recruitment Market Update

​The tech scene in south-east Asia’s largest economy is booming and the demand for talent will continue to grow. The rise of tech start-ups will drive demand for skilled professionals in Indonesia, especially those with a background in data and product engineering.

Initial Public Offerings (IPOs) from large tech players such as GoTo (Indonesia’s biggest tech firm), WIR Group, Bukalapak and Grab (the country’s most valuable tech unicorn) show the level of ambition of Indonesia’s big tech players. To ensure the timely and effective delivery of their increasing number of projects will require specialist tech skills.

The easing of restrictions has greatly boosted the confidence of the hospitality sector in Indonesia, which suffered at the hands of COVID. International visitor arrivals are increasing in number, helping the industry recoup some of the heavy financial losses inflicted by the pandemic.

There has been a big rise in remote working over the past 12 months, with the majority of candidates in Indonesia preferring total flexibility when it comes to their place of work.​

Recruitment Market Reports

We are on the pulse of the latest trends in Recruitment. Download our reports to learn more about our market insights in Indonesia.