Recruitment Agency Indonesia

Business sentiment has greatly improved in Indonesia, with a renewed optimism from organisations for growth opportunities that are set to increase hiring activity. Organisations that are proactive in developing their recruitment strategies and planning will be better positioned to build a sustained advantage over their competitors.

Organisations across Indonesia and Asia are fiercely competing the attract talent to achieve their growth goals. The ability to recruit not just good, but the best staff has become a critical factor for business success. However, developing recruitment plans and managing the process can often be overwhelming for internal teams to execute quickly and effectively.

Monroe Indonesia recruitment services are designed for one thing - to help you find the best people that match the skills, experience, and culture requirements of your organisation. Our proven recruitment process consistently attracts and selects outstanding candidates.

Our team of dedicated recruitment consultants based in Jakarta have assisted some of the most successful organisations in Indonesia with their recruitment, workforce planning, and HR consulting needs. It’s this level of expertise and service that sets us apart. For over 15 years we’ve been at the forefront of recruitment solutions in Indonesia, delivering the best staff, on time.

Whether you need to find top talent or a consulting solution for managing your business and resourcing challenges, Monroe Indonesia is here to assist you. Or if you are a professional in search of exciting job opportunities, you can apply here.

Contact Us​

Tina recruitment consultant

Tina Nugraheni
Managing Director
Monroe Consulting Indonesia | Jakarta

agustina.nugraheni@monroeconsulting.com
+62 21 5098 2629

Starting as a consultant with Monroe in 2012, Tina has served as division head for both Technology and Industrial divisions before taking the role of Deputy Managing Director in 2019 and then promoted to Managing Director in January 2022. An MBA Graduate from NTUST Taiwan, her focus on delivering exceptional service to both clients and candidates has seen Monroe Consulting Indonesia achieve significantly under her leadership. Her life motto is to do it with passion or nothing at all.

Why Choose Monroe Indonesia as Your Recruitment Agency?

Our highly experienced, specialised recruiters know the Indonesia & Jakarta recruitment market well. They are regularly in touch with candidates and decision makers, staying abreast of movements in the market and candidate expectations. At all times you will be assured of our knowledge and expertise throughout our relationship.

When engaging Monroe Indonesia recruitment services, you can be assured of:

Outstanding Sourcing Capability
We specialise in engaging the most effective areas of the job market to fill positions, including passive candidates who are not actively looking for job. We go beyond the usual recruitment advertising methods by develop industry-wide relationships with candidates who help to connect us with the right talent pools.

Exceptional Service
When working with us you will be assigned a dedicated recruitment consultant that specialises in your industry. Your success is our success - we work hard to find the very best candidates that will contribute to the long-term growth of your organisation.

Global Reach and Partnerships
As part of the Empresaria Group, Monroe Indonesia works together with other global recruitment organisations to access the best recruitment technology and skills needed to find the right candidate. Wherever your perfect candidate may be, one of our recruitment consultants will not be far away.

Speed
Many candidates will only be in the market for a short period of time, giving a small window of opportunity to generate and maintain interest in a role. We also know that vacant jobs in an organisation will slow its growth. We therefore work with urgency, without compromising quality, to deliver results, fast.

When engaging Monroe Indonesia, you can be assured that you are partnering with a recruitment agency with the knowledge, experience, and skills to deliver the best recruitment solutions possible.

About Monroe Recruitment Indonesia

Monroe Consulting Indonesia is an award-winning recruitment agency based in Jakarta, established in 2005.

Our team is made up of highly skilled and experienced recruitment consultants with established track records of delivering the right candidates, on time. Monroe Consulting Indonesia is supported by our sister offices throughout Asia, as well as the Empresaria Group which comprises of over 20 staffing brands. This gives us access to a global network of recruitment resources, 24 hours a day, all around the globe.

Our extensive recruitment expertise and global reach means we leave nothing to chance when developing recruitment strategies and plans for your organisation and sourcing the best candidates.

Monroe Recruitment Awards

Our proven track record and industry recognition ranks us among the top recruitment agencies in Jakarta, Indonesia and Asia-Pacific.

  • 2017 Global Recruiter Magazines Best Small Recruitment Business for APAC (Commended)

  • 2016 Global Recruiter Magazines Best Client Service for APAC (Commended)

  • 2015 Global Recruiter Magazines Best Overseas Operation for APAC (Commended)

  • 2015Global Recruiter Magazines Best In-House Training for APAC (Commended)

  • 2015 Global Recruiter Magazines Best Client Service for APAC (Commended)

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recruitment indonesia

Indonesia Recruitment Testimonials

  • ​Monroe is our partner for our recruitment requirements in Indonesia. They have been very active in finding suitable candidates for us and are always online whenever I need them. They make sure to provide interview notes with every resume and are knowledgeable of our requirements. What I like is they are very different from the other Executive Search companies by giving me a weekly report to help me track the progress of my recruitment process.

    Genevieve Nebab

  • ​If you are looking for fully vetted talent that meets your company’s needs, look no further. Monroe Consulting Indonesia goes above and beyond to find a candidate than a client needs. I had the pleasure of working with Monroe Indonesia to find a candidate and their professionalism shone through from the beginning till the end. I will absolutely hire Monroe Indonesia again in the future if/when the need arises​

    W. Wijaya

  • ​Monroe's RPO team is really helpful and insightful. They can support us with a lot of targeted CVs and provide some updates related to what happens in the related industry/market. The consultants relieve some parts of our recruiters’ loads by making sure the recruitment process can be done smoothly. Their contribution to win the candidates during the negotiation process are also good. We can close almost 75% of offered candidates without any major issues/ renegotiation needed.

    Gina Anida

    GoTo Financial, part of GoTo Group

Job Search

Legal (Investment)

Monroe Consulting Group, on behalf of a notable Holding Company, is looking for Legal specialized in Investment to strengthen our Client's Legal Division. This position will report to Legal Counsel Main activities are to provide legal advisory services in the investment and management of the financial resources including resources mobilization and funds management. What we are looking for is someone who: Have 4-6 years experience in Investment Law, both Indonesian investment and Indonesian investor investing abroad Have an excellent understanding of Investment Law and legal basis for establishment of a business entity and its operational both domestically and abroad Have a networking with a well known Investment Lawyer or Law Firm in various country Have an excellent communication and negotiating skill Willing to travelling abroad Fluent in English both written and verbal

  • Indonesia
  • Permanent
  • Negotiable

Enterprise Sales Manager (Financial Technology)

Our client is a leading global provider of enterprise payment platforms and financial technology solutions. Their suite supports real-time retail payments, high-speed transaction processing, and central banking infrastructure, serving banks, fintech companies, and financial institutions. Role Overview We are seeking a senior sales professional to drive Sales & Business Development initiatives across banks, fintech companies, financial institutions, and other relevant organizations. The role focuses on positioning and selling a Real-Time Payment Enterprise Suite while building long-term strategic partnerships. Key Responsibilities Generate revenue through new customer acquisition and strategic account development. Position and sell enterprise payment solutions to mid-size and large organizations. Identify upselling and cross-selling opportunities within existing accounts. Maintain strong client-account management relationships. Structure and close profitable deals with clear understanding of P&L and financial drivers. Develop and execute market expansion strategies and new business initiatives. Advise clients on service delivery models, maintenance agreements, and SLAs. Monitor and track market competition within the country. Conduct structured account planning for all assigned accounts. Requirements Bachelor's degree in a relevant field. Minimum 12 years of successful experience in enterprise technology consulting, preferably within payments or banking technology environments. Strong track record in enterprise/solution selling in high-growth markets. Demonstrated ability to close complex deals with mid-size and large organizations. Proven experience building new customer portfolios from the ground up. Experience in the following areas is highly advantageous: Transaction Switching & Processing Services EFT Switches Real-Time Payments ATM Driving Card Management Systems Core Banking Solutions Experience managing business relationships with Top 10 Banks in the country or equivalent large financial institutions is preferred. Behavioral Competencies Strong communication and presentation skills with ability to articulate complex solution value propositions. Results-oriented, self-driven, and comfortable operating in fast-paced environments. Strategic thinker with strong analytical capability and commercial acumen. High customer centricity with focus on long-term partnerships and customer success. Hands-on sales leader with experience managing global stakeholders.

  • Indonesia
  • Permanent
  • Negotiable

Country Sales Director (Technology)

Role Summary The Country Sales Director, based in Jakarta, Indonesia, represents the company and its solution portfolio to drive revenue growth and expand territory accounts. This role is responsible for developing new customer relationships, strengthening existing ones, and acting as a trusted advisor to key clients while leading a high-performing sales team to achieve and exceed assigned targets. Key Responsibilities Define and execute territory and account sales strategies to meet or exceed revenue targets in Singapore. Lead, develop, and mentor a team of 3-4 Enterprise Account Managers. Set, manage, and track team performance goals (financial and non-financial). Drive new account acquisition and identify growth opportunities within existing customers. Build and maintain strong executive-level customer relationships as a trusted business advisor. Collaborate with internal teams and external partners to ensure customer satisfaction and repeat business. Develop and manage accurate sales pipeline forecasting, reporting, and order tracking. Maintain customer and transaction records in CRM systems with high data accuracy. Establish and manage in-country vendor and partner relationships to support business growth. Requirements Minimum 10 years of experience in enterprise software solution sales. At least 3 years of experience in a sales leadership or managerial role. Proven track record of winning and managing large, complex sales opportunities. Experience managing both transactional and strategic enterprise sales cycles. Strong presentation, communication, and negotiation skills. Ability to influence and engage senior management stakeholders. Excellent interpersonal skills with a passion for networking and relationship building. Self-driven, results-oriented, and able to operate with minimal supervision. Industry experience within the Commercial / Enterprise sector. Knowledge or sales experience in Cloud, Cloud-Native technologies, and Managed Services. Knowledge or sales experience in Data, DevSecOps, and ITSM is an advantage.

  • Indonesia
  • Permanent
  • Negotiable

Head of BD (Technology)

Monroe Consulting Group is partnering with a dynamic and fast-growing business group formed through the merger of two leading companies in brand aggregation and supply chain technology. The group manages multiple consumer-facing brands and provides end-to-end support including branding, digital strategy, and backend operations. We are seeking a commercially driven Head of Business Development (Sales) to lead revenue growth across existing partner brands while expanding the company's external client portfolio. Key Responsibilities Develop and execute strategic business development plans to drive revenue growth. Manage and grow relationships with existing partner brands (account farming). Identify and secure new business opportunities across relevant industries. Lead end-to-end sales cycles, from prospecting to closing. Strengthen commercial partnerships and build long-term client relationships. Collaborate closely with internal teams (branding, digital, operations) to deliver integrated solutions. Report directly to the CEO. Requirements Proven track record in business development and sales leadership. Experience handling both account management (farming) and new business acquisition (hunting). Strong commercial acumen and negotiation skills. Background in brand aggregation, FMCG, supply chain, technology, or related industries is preferred. Ability to work in a fast-paced, entrepreneurial environment. Strong stakeholder management skills and executive presence.

  • Indonesia
  • Permanent
  • Negotiable

Facilities Maintenance & General Affairs Department Head

On behalf of our respected hospital client, Monroe Consulting Group is currently recruiting for a Facility Management & General Affairs (FMS & GA) Department Head. The successful candidate will be responsible for leading the overall management of facility operations, maintenance, general affairs, and safety compliance across the hospital. This position plays a key role in ensuring the hospital's infrastructure remains safe, efficient, and compliant with healthcare standards to support seamless hospital operations. Key Responsibilities: Lead and manage the Facility Management and General Affairs (FMS & GA) teams, ensuring smooth day-to-day operations of hospital buildings, utilities, and supporting services. Oversee maintenance, repair, and improvement activities for hospital infrastructure, including MEP (mechanical, electrical, plumbing), medical gas, HVAC systems, and generators. Develop and implement strategic plans, SOPs, and preventive maintenance schedules for all hospital facilities and equipment. Manage and monitor outsourced service providers such as housekeeping, security, parking, pest control, landscaping, and waste management. Supervise asset management, procurement, inventory control, and contract administration related to facility operations. Ensure full compliance with hospital safety regulations, government requirements, and accreditation standards related to building safety and environmental health. Collaborate with other departments to ensure all facilities and utilities support hospital operational needs efficiently. Lead K3 (Occupational Health and Safety) programs and ensure regular safety audits, drills, and staff training are conducted. Plan and manage departmental budgets, ensuring cost efficiency without compromising service quality. Provide regular reports and recommendations to senior management on maintenance performance, energy efficiency, and facility improvement initiatives. Job Requirements: Bachelor's Degree (S1) in Mechanical, Electrical, or Civil Engineering; Master's Degree (S2) is an advantage. Minimum 5 years of experience in facility management and general affairs, preferably in the hospital or healthcare industry. Proven experience managing building systems (HVAC, generators, electrical and mechanical systems) and ensuring hospital facility compliance. Strong leadership and people management skills, with experience in leading multidisciplinary teams and vendor management. Good understanding of K3 (HSE) and hospital accreditation standards. Excellent communication, problem-solving, and project management skills. Certified in Building or Facility Management is highly preferred. Willing to be based in Surabaya and available to join immediately

  • Indonesia
  • Permanent
  • Negotiable

Senior Manager HR&GA (Mining Contractor)

Executive recruitment company Monroe Consulting Group Indonesia is recruiting on behalf of a leading national company with a core focus on Mining and Energy. As expansion continues, our client is seeking a Human Resources professional with at least 20 years' experience with a mining industry for the job of Senior Manager Human Resources. The job is based in Kalimantan, Indonesia. Key job responsibilities include: Reporting to the HR Director Deploys and implements the HR Strategy and prioritize HR projects, in line with the business, corporate and HR strategy Drives the HR Operating Model in the compnay, standardization and harmonization of processes and conditions in the Group, including change management, standardization and harmonization of HR practices Responsible for annual HR budget, follow up of actual costs and for taking applicable actions when required from a cost perspective Ensures optimal alignment and collaboration with the Business/Functions Manages and channels performance feedback and ensure continuous improvement of the HR delivery Manages Industrial / Labor Relations and Collective Agreement in the Group in line with subsidiaries' company needs Drives the Employer Value Proposition (EVP) in the Group, as well as advocate for Diversity & Inclusion Supports with Workforce Planning to build strong and sustainable human capital to support the strategy and further growth of the organization Supports and coaches' leaders to identify, calibrate, develop, and deploy talent across the organization. Identify, evaluate, and manage talent risks Facilitates workshops for a high performing team driving a culture of healthy, sustainable performance Job Requirements: Bachelor's degree of Psychology, Management or in any related field Min 20 years of working experience as a HR Strategic Leader Having an experience in Mining and Energy sector Strong knowledge & Skill especially in Human Resources Strategic Strong in leadership, communication and interpersonal skill Experience in implementing organization development strategies is required Have strong knowledge and skill in coaching Proactive and engaged learner in a fast-changing environment Highly reliable to perform with or without supervision / work independently Passionate, self-starter and well-organized with strong administrative skill Willing to be based in Kalimantan

  • Indonesia
  • Permanent
  • Negotiable

General Manager (Oleochemical)

Executive recruitment company Monroe Consulting Group Indonesia is recruiting on behalf of a national oleochemical company in Indonesia. As expansion continues, our client is seeking a professional with at least 20 years' experience in oleochemical for the job of General Manager. The job is based in Kalimantan, Indonesia. Key job responsibilities include: Direct report to the Director Management of the operation of oleochemical factory daily Creating and implementing production efficiency Providing strategic direction to ensure successful operation and growth Building and maintaining an effective executive team in production line To implement strategies, review and set triggers to ensure KPIs and objectives are met in the operation team Assist to supervise the overall operations, production in a plant Job Requirements: Bachelor's Degree in Chemical or similar qualification Minimum 20 years practice within the oleochemical manufacturing operations or related industries. Proven track record of strong leadership and stakeholder management skills. Good written and verbal communication skills in both Bahasa and English. Able to work and communicate effectively with internal and external parties. Focus on continuous improvement Strong communication and team building skills Able to effectively communicate with and work with individuals at all levels Able to provide successful leadership to a culturally diverse Possess excellent leadership abilities, interpersonal and communication expertise Capability to work in multicultural teams and under pressure and deadlines Willing to base in Kalimantan

  • Indonesia
  • Permanent
  • Negotiable

Finance Manager (Retail)

Monroe Consulting Group Indonesia is partnering with a leading multinational retail and consumer brand to recruit a high-performing Finance Manager. This role plays a strategic part in supporting business decision-making through financial planning, performance reporting, tax compliance, and data-driven analysis. This opportunity is ideal for a commercially driven finance professional who combines strong technical expertise with analytical capability and leadership skills to thrive in a dynamic, fast-paced environment. Key Responsibilities: Business Planning and Forecasting Lead the coordination and consolidation of annual budgets and periodic forecasts Monitor and track actual performance against budget and forecast Analyze variances, identify improvement areas, and provide actionable recommendations to stakeholders Performance Reporting and Analysis Prepare and deliver accurate and timely management reports Highlight key trends, risks, and opportunities to support strategic decision-making Continuously improve reporting workflows, automation, and data accuracy Tax Compliance Ensure end-to-end tax compliance including reconciliation, timely reporting, and proper tax treatment Act as key liaison with tax consultants and tax authorities Ensure strong audit readiness with minimal findings and penalties Strategic and Ad-Hoc Analysis Provide financial insights and analytical support for strategic initiatives and business reviews Translate complex data into structured and meaningful business recommendations Team Leadership and Development Lead and develop the finance team through structured coaching and clear performance objectives Strengthen team capabilities to ensure high-quality delivery, compliance, and succession readiness Key Requirements: Bachelor's degree in Accounting or Economics, strong academic track record Minimum 5 years of experience in financial reporting, budgeting, and performance analysis Prior experience in multinational environments is preferred Big 4 audit or advisory background is an advantage Strong understanding of budgeting, forecasting, and performance reporting processes Solid knowledge of Indonesian tax regulations and compliance Proficiency in ERP systems, SAP is highly preferred Advanced Excel skills, strong presentation capability, and experience with Power BI or similar tools Fluent in English, both verbal and written Strong analytical thinking with the ability to translate data into actionable business insights Proven leadership capability with experience managing and developing team members Agile, proactive, and comfortable working in a fast-moving, performance-driven environment

  • Indonesia
  • Permanent
  • Negotiable

Head of Sales (Ceramic)

Monroe Consulting Group is partnering with a market-leading ceramic tableware business to appoint a Head of Sales who will drive growth across Indonesia's HORECA and retail channels.. We are seeking an experienced and commercially driven Head of Sales to lead the company's HORECA and Retail sales strategy across Indonesia. This role is responsible for driving revenue growth, expanding market penetration, and strengthening market leadership within the tableware and food-service segment. The ideal candidate will come from a relevant industry background such as tableware, ceramic plates, glassware, cutlery, or related serving products, with a strong understanding of hospitality and distribution channels. Key Responsibilities Sales Strategy & Execution Develop and execute national sales strategies across HORECA and Retail channels Deliver annual revenue, profitability, and margin targets Identify growth opportunities in key cities and hospitality hubs Drive sustainable market expansion and channel optimization HORECA Channel Development Build strategic relationships with hotel groups, restaurant chains, cafés, and catering companies Manage project-based and tender sales opportunities Lead key account management for strategic hospitality clients Expand brand presence within premium hospitality networks Retail & Distribution Management Manage and strengthen distributor partnerships across Modern Trade and General Trade Monitor sell-in and sell-out performance to ensure healthy channel movement Improve distribution coverage, merchandising standards, and retail visibility Identify opportunities to enhance in-store presence and retail penetration Team Leadership Lead, coach, and develop a high-performing national sales team Establish KPIs, performance benchmarks, and reporting frameworks Drive accountability, execution discipline, and a performance-driven culture Build regional sales capability to support national growth Market & Competitive Intelligence Monitor competitor activity, pricing trends, and market dynamics Provide strategic input on pricing, positioning, and product strategy Support product launches, promotional campaigns, and channel-specific initiatives Deliver insights to guide commercial decision-making Requirements Minimum 8-12 years of sales experience At least 3-5 years in a senior sales leadership role Mandatory experience in: tableware ceramic plates glassware cutlery or related serving product categories Strong network within HORECA and/or retail distribution in Indonesia Proven experience managing distributor networks Demonstrated track record in delivering revenue growth and market expansion Strong leadership, negotiation, and stakeholder management skills Experience managing hotel or restaurant chain projects Background in mid-to-premium tableware brands Experience leading teams across multiple regions Exposure to hospitality supply projects and tender processes

  • Indonesia
  • Permanent
  • Negotiable

Financial Planning & Analysis Manager (Data Center)

Monroe Consulting Group Indonesia is partnering with a fast-growing data infrastructure company to recruit a highly analytical and commercially driven FP&A Manager. This role will play a strategic part in strengthening financial planning, performance monitoring, and business decision support within a capital-intensive and high-growth environment. This opportunity is ideal for a finance professional who thrives in dynamic settings and enjoys partnering closely with leadership to drive performance and long-term strategic initiatives. Key Responsibilities: Budgeting and Forecasting Develop and continuously enhance budgeting processes, financial projections, and operating forecasts Support the preparation of Annual Operating Plans and long-term business plans Monitor actual performance against forecast and provide clear variance analysis with actionable recommendations Financial Reporting and Performance Analysis Prepare monthly management P&L and detailed financial analysis Present monthly and quarterly financial performance reports to senior management and department heads Monitor and analyze KPIs, particularly revenue, cost structure, margin performance, and operational efficiency Identify root causes of variances and propose corrective action plans Business Partnering and Strategic Support Develop robust financial models to support strategic initiatives, expansion projects, and investment decisions Evaluate and prepare business cases for new deals and pricing strategies Provide data-driven insights to support cross-functional decision-making Deliver ad hoc analysis and business performance reporting as required Cost Control and Governance Monitor cost provisions and support monthly closing processes Strengthen control over CAPEX and OPEX in a capital-intensive environment Ensure discipline, accuracy, and continuous improvement in financial reporting Key Requirements: Minimum 3 years of experience in FP&A or financial planning roles Strong financial modeling and financial analysis capability Experience in infrastructure, technology, or other capital-intensive industries is an advantage Strong analytical and problem-solving skills Proven experience presenting financial insights to senior stakeholders Strong organizational and leadership capabilities Proactive, detail-oriented, and comfortable working in a fast-paced, growth-oriented environment

  • Indonesia
  • Permanent
  • Negotiable

Mechanical Engineer - Mandarin Speaker (Manufacturing)

Monroe Consulting Group Indonesia, an executive recruitment consulting firm, is recruiting on behalf of a leading garment and textile manufacturing company with a strong operational presence in Indonesia. As part of its ongoing expansion and commitment to operational excellence, our client is seeking a Mechanical Engineer to support production reliability, optimize machinery performance, and strengthen maintenance effectiveness across manufacturing operations. This position will be based in Central Java, Indonesia. Key responsibilities include: Manage and maintain production machinery to ensure optimal performance and minimal downtime Perform preventive and corrective maintenance across mechanical systems and equipment Troubleshoot mechanical failures and implement sustainable solutions Support installation, commissioning, and modification of machinery and utilities Collaborate with production, quality, and technical teams to improve operational efficiency Monitor machine performance, identify improvement opportunities, and drive optimization initiatives Ensure compliance with safety standards and engineering best practices Liaise with Mandarin-speaking suppliers, technicians, or principals regarding machinery, spare parts, and technical documentation Prepare maintenance reports, technical documentation, and improvement proposals Requirements Bachelor's degree in Mechanical Engineering or related field Proven experience in textile, garment, or manufacturing environment Strong knowledge of industrial machinery, mechanical systems, and maintenance practices Experience with preventive maintenance systems and troubleshooting Understanding of production equipment such as sewing machines, knitting machines, dyeing/finishing equipment, boilers, compressors, HVAC, or utilities is preferred Proficiency in Mandarin (spoken and written) is mandatory Ability to communicate with overseas suppliers / principals Strong analytical and problem-solving skills Good teamwork and cross-functional collaboration ability Familiar with safety and operational standards in manufacturing Willingness to work in factory / production environment

  • Indonesia
  • Permanent
  • Negotiable

Payroll Specialist (Finance)

We are seeking a proactive Payroll Specialist who not only manages end-to-end payroll but also drives payroll system improvements and process excellence. This role will play a key part in strengthening payroll governance, automation, and compliance across the organization. Key Responsibilities Manage accurate and timely monthly payroll processing Review and enhance payroll workflows, controls, and SOPs Lead or support payroll system implementation and automation initiatives Ensure full compliance with PPh21 and BPJS regulations Analyze payroll data and provide insights to HR and Finance Partner with HR, Finance, and external vendors to improve payroll efficiency Prepare payroll reports and support audits Act as the go-to expert for complex payroll matters Requirements Bachelor's degree in Accounting, Finance, HR, or related field 4-7 years of payroll experience with exposure to process improvement or system implementation Strong knowledge of Indonesian payroll regulations (PPh21 & BPJS) Hands-on experience with HRIS/payroll systems and strong Excel skills Proven ability to build or improve payroll processes/SOPs High attention to detail with strong problem-solving skills Nice to Have Experience in finance/leasing or multinational environment Experience in payroll automation or digital transformation projects Basic Mandarin is a plus

  • Indonesia
  • Permanent
  • Negotiable

Head of Operations

Monroe Consulting Group is seeking a Head of Operation on behalf of our esteemed client, a Visa Application Center. Key Responsibilities Oversee end-to-end operations, ensuring high service quality, operational efficiency, and compliance with company standards. Develop and implement operational strategies, SOPs, and performance frameworks to support business growth. Lead and mentor operations teams, ensuring optimal staffing, capability development, and performance management. Monitor daily workflows and resolve operational bottlenecks to maintain smooth business continuity. Analyze operational metrics, identify improvement opportunities, and implement data-driven process enhancements. Ensure compliance with all internal policies, regulatory requirements, and quality standards. Collaborate with cross-functional teams including Finance, HR, Technology, and Customer Experience to improve operations and support business initiatives. Drive continuous improvement projects to elevate productivity, cost efficiency, and customer satisfaction. Manage vendor relationships, contracts, and service-level agreements to ensure reliable and effective external support. Prepare and present operational reports, insights, and forecasts to senior leadership. Champion operational excellence, risk management, and a culture of accountability across the organization. Requirements Bachelor's degree in Business, Operations Management, Engineering, or related field; Master's degree is an advantage. Minimum 8-10 years of experience in operations management, with at least 4 years in a leadership or department-head role. Proven experience managing large teams and driving operational strategy in a fast-paced environment. Strong understanding of process optimization, quality control, and performance measurement frameworks. Demonstrated ability to build and scale operational systems, SOPs, and cross-functional workflows. Excellent leadership, communication, and stakeholder management skills. Analytical mindset with strong problem-solving abilities and proficiency in operational metrics and reporting. Experience in managing vendors, contracts, and external service partners. High level of integrity, detail-orientation, and commitment to operational excellence. Ability to thrive in dynamic environments and lead transformation or improvement initiatives.

  • Indonesia
  • Permanent
  • Negotiable

VP Operations (Healthcare)

Monroe Consulting Group is supporting a well-established and rapidly growing clinic chain in Indonesia in their search for an experienced VP Operations. This senior leadership role will be responsible for driving operational excellence, business expansion, and long-term strategic growth across the clinic network. The ideal candidate brings strong expertise in multi-site operations, service innovation, and business scalability within the healthcare or service-driven industry. Key Responsibilities Lead overall clinic operations across Java-Bali, ensuring excellent patient experience and efficient service delivery. Translate company vision into operational roadmaps, ensuring fast and effective execution in a rapidly scaling environment. Act as the core bridge between Head Office and all clinics, aligning operations with Marketing, Human Capital, L&D, and SCM. Oversee daily operations of all clinics, ensuring service consistency, clinical readiness, patient flow efficiency, and operational compliance. Support new clinic openings, capacity planning, and service expansion to accelerate national scale. Strengthen operational frameworks and SOPs to support rapid growth and complexity. Ensure the clinic network consistently delivers superior patient care in line with the brand's premium service positioning. Continuously evaluate service gaps, patient feedback, and clinic performance to elevate service standards. Requirements: 10+ years of progressive experience in operations leadership, ideally in clinic chains, healthcare services, hospitals, retail healthcare, or multi-site service businesses. Strong experience managing multi-site operations with large-scale workforce (hundreds to 1,000+ staff). Proven track record in service excellence, operational scaling, and turning strategy into execution. Experience working in fast-growing, non-bureaucratic environments.

  • Indonesia
  • Permanent
  • Negotiable

Senior Shipping Executive (Logistic)

Our client, a reputable oleochemical manufacturing company, is seeking an experienced Senior Shipping Executive to lead, oversee, and continuously improve shipping and logistics operations at its facility in North Sumatera. This role ensures efficient, safe, and compliant shipping activities that align with international standards, customer requirements, and cost-effectiveness targets. The ideal candidate will be a hands-on and strategic professional with a strong background in shipping operations management, export-import procedures, and coordination with port authorities and logistics partners. Experience in the oleochemical or related manufacturing industry is highly preferred. Job Description Prepare and manage documents for ordering, shipping, and receiving goods promptly and in accordance with company procedures. Ensure adherence to local and international trade regulations, including customs compliance, trade agreements, and licensing requirements. Demonstrate proficiency in PIB and PEB modules, TI CEISA inventory input systems, BC 23 reports, master list management, and related processes. Understand import and export policies, procedures, and legal implications in both the origin and destination countries. Source and negotiate competitive freight rates to meet KPI targets. Ensure timely freight bookings with carriers or liners to secure cost-efficient rates, optimal sailing schedules, fast transit times, and reliable service to meet customer shipment deadlines. Plan, organize, and oversee daily import and export operations, including documentation, customs clearance, and logistics coordination. Build and maintain strong relationships with logistics providers, government bodies, clients, and vendors. Prepare and submit daily, weekly, and monthly reports on shipping and documentation activities. Ensure all operations comply with ESI Integrated Management System standards (ISO 9001, FSSC 22000, ISO 22716, GMP+B2, RSPO, Halal, Kosher, and GMP). Requirements Minimum of 3 years of relevant work experience. Strong analytical and problem-solving skills with a proactive approach to issue resolution. In-depth knowledge of customs regulations, trade agreements, and international shipping procedures. Proficiency in trade management systems and tools such as CEISA 4.0 and related software.

  • Indonesia
  • Permanent
  • Negotiable

Head of Processing Operations (Commerce)

Monroe Consulting Group Indonesia is partnering with a fast-growing quick commerce company in Indonesia to recruit a Head of Central Processing. This senior leadership role will oversee all central processing functions, including packing operations, central and hub kitchens, QA/QC, and supporting units. The ideal candidate will drive operational efficiency, quality, and continuous improvement across the entire processing network. Key Responsibilities Lead end-to-end processing operations, including manufacturing, quality assurance, and support teams. Manage and develop high-performing cross-functional teams, promoting accountability and continuous improvement. Ensure smooth daily operations with effective production planning, resource management, and compliance with safety and quality standards. Track and optimize performance using KPIs for throughput, yield, downtime, cost, and productivity. Implement continuous improvement initiatives using Lean, Six Sigma, and other methodologies. Strengthen QA/QC systems to ensure product consistency and regulatory compliance. Lead internal and external audits to maintain required certifications and standards. Collaborate with product, supply chain, and commercial teams to align operations with business goals. Identify and drive cost-saving opportunities through automation, process redesign, and efficient resource use. Explore and adopt new technologies to improve speed, flexibility, and operational performance. Ensure strong coordination across production, logistics, and other business units. Foster a culture of safety, innovation, and operational excellence across all processing facilities. Requirements Bachelor's degree in Engineering, Operations, Supply Chain, Business, or related field; MBA is a plus. 10+ years of experience in production, manufacturing, or operations, including 5+ years in a senior leadership role. Proven track record of leading large-scale teams and driving operational performance. Strong expertise in production systems, quality management, and process improvement. Hands-on experience with Lean, Six Sigma, TPM, or similar frameworks. Strong leadership and stakeholder management skills. Strategic mindset with the ability to execute and solve complex operational challenges. Excellent communication, analytical, and decision-making skills. Experience in food processing, manufacturing, or consumer goods is preferred.

  • Indonesia
  • Permanent
  • Negotiable

Contact Us

Don't let the perfect candidate slip through your fingers - contact Monroe Consulting Indonesia today. Let us be your trusted partner in building a team that will drive your success.

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Indonesia Recruitment Market Update

​The tech scene in south-east Asia’s largest economy is booming and the demand for talent will continue to grow. The rise of tech start-ups will drive demand for skilled professionals in Indonesia, especially those with a background in data and product engineering.

Initial Public Offerings (IPOs) from large tech players such as GoTo (Indonesia’s biggest tech firm), WIR Group, Bukalapak and Grab (the country’s most valuable tech unicorn) show the level of ambition of Indonesia’s big tech players. To ensure the timely and effective delivery of their increasing number of projects will require specialist tech skills.

The easing of restrictions has greatly boosted the confidence of the hospitality sector in Indonesia, which suffered at the hands of COVID. International visitor arrivals are increasing in number, helping the industry recoup some of the heavy financial losses inflicted by the pandemic.

There has been a big rise in remote working over the past 12 months, with the majority of candidates in Indonesia preferring total flexibility when it comes to their place of work.​

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Recruitment Market Reports

We are on the pulse of the latest trends in Recruitment. Download our reports to learn more about our market insights in Indonesia.