Executive Search & Headhunting Recruitment Services for the Hospitality Industry


Monroe Consulting Group’s executive search services provide specialise recruitment expertise to help our clients secure the best talents within the Hospitality Industry. Monroe’s team of experts is well placed to support multinational and national companies within the Hospitality industry to identify the best available candidates.Monroe Consulting Group’s Hospitality head-hunters works across various services that includes food and beverages, restaurants, event planning, hotels, theme parks, and tourism.

The ability of our head-hunters to source passive candidates is what has set us apart from other recruitment agency services. Monroe’s specialised executive search team thrive upon the partnerships it has cultivated with some of the world’s most recognised and respected brand names within the Hospitality sector.

Our expert recruitment head-hunters are well-entrenched across the Hospitality industry, enabling consultants to provide both our clients and candidates with a wealth of experience, intimate industry knowledge and the networks required for placing high-profile talent into key positions. Providing end-to-end recruitment agency services of an exceptional standard for management to senior-level executives within the Hospitality sector.

Browse our current job opening or contact our consultants to help you find your next career opportunity.

Searching for talent in the Hospitality industry? Reach out to us to source the most qualified talent in the market.

Latest roles.

HR Manager (Hospitality & Recreational Services

Executive recruitment consultant Monroe Consulting Group Indonesia is recruiting on behalf of a Hospitality & Recreational Services. Our client is seeking for HR Manager position. This job will be based in Bali, Indonesia Key Responsibilities: Take charge of daily operational activities within the organization, ensuring smooth and efficient HR processes. Responsible for meeting the organization's manpower requirements and optimizing workforce efficiency. Ensure the effective implementation of company policies related to Human Resources, staying abreast of any updates or changes. Oversee the implementation and maintenance of the Human Resources Information System (HRIS) to streamline data management and reporting. Take ownership of the performance appraisal process for employees, providing constructive feedback and contributing to professional development. Foster positive relationships between the organization and its employees, handling any industrial relations matters with fairness and diplomacy. Assume responsibility for the Front of House division, ensuring effective management and coordination to enhance overall organizational performance. Requirements: Bachelor's degree in Human Resources, Business Administration, or a related field. Proven experience in human resources management. In-depth knowledge of HRIS and proficiency in its implementation. Strong understanding of performance appraisal processes

  • Banjar Bali
  • Permanent
  • Negotiable

Japanese Senior Sales Manager

Executive search firm, Monroe Consulting Group Philippines is recruiting on behalf of a Philippine-based conglomerate of dynamic and forward-looking corporations engaged in widely diverse businesses. Our reputable client is looking to hire a Japanese Senior Sales Manager. This is an onsite work arrangement with an office based in Makati. JOB SUMMARY The Senior Sales Manager is primarily responsible for maintaining the profitability of the company by expanding the current client base through effective and up-to-date sales strategies and effectively managing the day-to-day activities of the team. In addition, he/she strengthens the presence of the company in the Japanese community in the Philippines. As a whole, the Senior Sales Manager ensures that the relationship of the company with its clients is enhanced and protected. Key responsibilities include : Customer Satisfaction Attends to Japanese clients' travel needs and concerns Answers inquiries from Japanese clients Maintains good relationships with Japanese clients Handles inquiries, concerns and complaints on various departmental services, policies and procedures Recommends proper plans of action on all incident reports, complaints against and cited lapses of the department for better and improved process flow and quality of services provided Ensures that Customer Satisfaction Survey on department performance is administered at least once a year to clients. Makes recommendations on how to improve department's CUSAT score. Sales Revenue Profitability Determines selling price of tickets and other service fees Existing Business Retention Maintains Japanese Marine client base Client Acquisition Expand client base by acquiring new clients Account Management Visits new and existing Japanese clients (Sales Call) Follows up uncollected credit/refund release from Japanese clients Information Management Translates package rate sheets into Japanese Marketing Represents the company in various Japan-related events for sales and marketing purposes Sends VHL news letter to Japanese clients Prepare ads for Japanese reading materials Gather business related info for Japanese reading materials Report Generation Prepares / finalizes reports and reviews those submitted by his / her staff prior submission. Administration Oversees all administrative related activities of the department. Staff Management Implements all management policies to department team members. Ensures compliance of all department staff to Company policies and procedures. Reviews and approves leaves of staff. Enforces discipline in the work at all times; applies disciplinary action whenever necessary in accordance with Company policies and procedures Ensures timely and appropriate setting of objectives with direct reports every beginning of a performance period. Ensures that direct reports in leadership roles conduct appropriate and timely setting of objectives with their direct reports, and reviews and approves Individual Performance Objectives endorsed by the same in a timely manner Regularly monitors direct reports' performance through conduct of regular and timely coaching sessions appropriate to the need of the individual (to improve performance, correct a bad behaviour or further success). Ensures that direct reports in leadership roles fulfil their coaching responsibilities to their direct reports in a timely and appropriate manner Evaluates the performance of all direct reports and determines the appropriate rating for the performance appraisal period. Ensures that all direct reports in leadership roles conduct timely and appropriate performance appraisals with their direct reports Oversees the induction of new team members. Ensures that new members of the team are properly and timely oriented. Maintains employee retention in the department. Internal Operations Management Resolves problems and customer issues of the corporate team Prioritizes and schedules the activities of the department given changing department and corporate goals and based on available resources Monitors the effectiveness of existing work methods and procedures of the department and implements changes to improve efficiency and productivity of the department. Regularly assesses manpower requirements of the department vis-à[1]vis work volume and work targets; reassigns, transfers employees within the department to address shifts in manpower requirements with regard to work targets. Resource Management Determines the resources needed by the department to achieve goals, and ensures that the same are communicated to Management for approval. Manages the resources of the department prudently, ensuring that these are maximized in achieving the goals of the department Budget Management Participates in the budget planning process and prepares the budget of the department for approval of Management Monitors adherence of actual spending of the department to approved budgets. Reviews, administers, controls and monitors budgets for approved contracts, equipment, assets, facilities and supplies. Provides approval and signature for all departmental requests for payments, expenses, budgets. Contract Management Reviews and recommends for approval of Management all major contracts to be entered into by the Department. Implements all approved contracts within the bounds of agreement Vendor Evaluation Ensures that only qualified vendors/ suppliers will be able to partner with the company. Ensure that Vendors / Suppliers are assessed on a regular basis to ensure maintained quality. Strategic Planning Participates in the annual Business Planning process and prepares Departmental Balanced Score Card (BSC) in a timely manner Facilitates the Business Planning process in the department. Staff Development Completes the Competency Assessment of all Direct Reports and ensures that all department members are undergoing regular competency assessment Monitors employee growth and development on the job and maps out possible career path for the staff. Ensures that each direct report has an Individual Development Plan (IDP), and reviews and approves the IDPs for the rest of the team members. Implements IDPs of the direct reports. Monitors if IDPs of the rest of team members are being implemented appropriately and timely by direct reports in leadership roles, if applicable Training Mentors, guides and coaches all staff in leadership positions on proper handling of staff regarding employee discipline, counseling, giving feedback, performance management. Staffing Placement and Selection Reviews and updates all Job Profiles of all positions in the department to ensure standardization and effectiveness in Recruitment, Placement and Development. Identifies qualifications of manpower needed in the department and recommends hiring of candidates based on set qualifications. Interviews candidates for vacant positions (hiring, promotion, rotation, reassignment), and makes recommendations. Internal Communication Attends Management Committee Meetings Cascades important information discussed during the Management Committee Meetings to all department members Database Management Ensures that relevant databases are properly maintained Quality Attends Management Review sessions. Reviews recommendations for improvements of systems, processes and procedures within his/ her scope of authority and endorses to Management for approval. Conducts research on emerging local and global trends and practices in current area of work and makes recommendations based on research results in order to continuously improve practices, processes and procedures. Key requirements include Japanese and English language Has experience in doing sales calls, marketing of various products and services Has expereince doing sales presentation, attedning to client concerns and requests Handling department and managing peorple Coaching and managing performance of the team

  • Makati City
  • Permanent
  • Negotiable

Legal Manager

Executive search firm Monroe Consulting Group is recruiting on behalf of a leading hotel investment company. Our client is looking for a Legal Manager to ensure compliance with data protection regulations, manage a spectrum of legal matter and will report directly to the Vice President for Operations. The work setup is hybrid, 9am to 6pm, and office is based in Ermita, Manila, Philippines. Key job responsibilities include: Act as a Data Privacy Officer: Ensure compliance with data protection laws; develop and implement strategies for data privacy and security. Legal Matters and Corporate Governance: Provide in-house counsel; handle day-to-day legal functions, including contract review, HR/Dole clarifications, finance, taxes, and permits. Draft and review various contracts, including lease, sale and purchase, services, construction, hotel management, hotel franchise agreements, share subscription agreement, and loan and credit facility agreement. Oversee litigation and collaborate with external legal counsel. Collaborate for legal compliance across departments. Financial and Regulatory Compliance: Oversee financial and tax compliance; manage permits and regulatory adherence. Report to hospitality leadership; provide tailored legal support. Prepare meeting minutes; ensure SEC compliance. Undertake additional responsibilities as needed, adapting to evolving legal requirements and business needs. Key job qualifications include: Bachelor's degree in law; master's degree or relevant certifications will be an advantage. At least 5 to 10 years of experience in a Law Firm or in-house company. Experience in working in offshore or outbound business; hotel business experience is a plus. Knowledge of laws, especially in personal data protection, corporate and commercial laws, contracts, intellectual properties, and information technology. Previous experience as a Data Privacy Officer and familiarity with legal matters related to HR, Dole, finance, taxes compliance, business permits, and day-to-day minimal contract review. Strong interpersonal and communication skills.

  • Manila
  • Permanent
  • Negotiable
Meet the team.