Life Sciences

Product Specialist - Chromatopgraphy

Monroe Consulting Group, an Executive Recruitment firm, is partnering with an organisation within the Healthcare industry to hire a Product Specialist - Chromatopgraphy. This opportunity is based in Malaysia. Position Overview This role provides technical and application expertise to support the sales team in achieving revenue targets for Inorganic and Material Characterisation products. The position plays a key role in driving customer engagement, solution delivery, and sustainable growth across multiple industry sectors. Key Responsibilities Sales Support Support the Sales team to achieve annual operating plan revenue and exceed year‑to‑date sales targets for Inorganic and Material Characterisation products. Support sales growth in replacement markets and new opportunities within agriculture, solar, chemical, and environmental sectors. Technical Demonstrations & Solutions Provide solution-oriented demonstrations in competitive situations supported by application notes and technical competitive intelligence. Partner with the Sales team to demonstrate product capabilities and suitability aligned to customer applications and requirements. Application Support Provide application support including product testing, training, and running customer samples. Generate and provide data to customers and support the sales team in closing orders through frequent interaction and collaboration. Customer Implementation & Training Ensure successful implementation by remaining engaged with customers and Sales & Service teams throughout new installations. Provide problem diagnosis and support resolution of start-up issues. Conduct formal customer training during installation or upon request. Deliver product and application training to new customers and refresher courses to strengthen product understanding, customer engagement, and sales sustainability. Technical Expertise & Troubleshooting Provide technical advice and method development for customer application needs, including processes and procedures. Act as the technical focal point for troubleshooting instrumentation related to Inorganic and Material Characterisation applications. Assist Service teams with both internal and external technical troubleshooting activities. Training & Development Proactively train Sales and Service teams on application requirements and support development of sales tools to promote products and enable sales effectiveness. Develop new application notes (white papers) for energy, palm oil, and food safety applications to maintain market leadership in the Inorganic and Material Characterisation segment. Marketing Support Support Sales teams at marketing events including seminars, workshops, and exhibitions. Participate as a speaker where required and engage customers to strengthen relationships and expand the customer database. Ad-hoc Duties Perform other ad-hoc duties as assigned from time to time. Key Requirements Qualifications & Experience Bachelor's or Master's degree in Chemistry or a related discipline Minimum 4-5 years' relevant working experience in analytical or spectroscopy products Technical / Functional Expertise Hands-on experience with analytical instrumentation products Strong analytical skills in research data interpretation and problem-solving for solution development Computer literacy with proficiency in Microsoft Office (Excel, Word, PowerPoint) Soft Skills & Leadership Competencies Sales-oriented mindset with strong customer service focus Good presentation skills, both verbal and written, in English and Bahasa Malaysia Ability to work effectively in a team environment with Sales and Service functions Willingness to travel domestically and overseas as required

• Malaysia
• Permanent
• Negotiable