Executive Search & Headhunting Recruitment Services for the Hospital & Healthcare Industry

Monroe Consulting Group is a leading provider of executive search services, within the fast-growing economies of Asia. Our Hospital & Healthcare team of experts are well placed to support multinational and local companies to identify the best available candidates within the Hospital and Healthcare sector. Monroe Consulting Group’s Hospital and Healthcare works across many sub-sectors, including pharmaceuticals, biotechnology, equipment, distribution, facilities, and managed healthcare

In this fast-paced and competitive market, our unique recruitment approach targets mid-level professionals to senior executives for companies in the Hospital and Health industry. In many cases, our executive search firm acts as an essential recruitment partner for building mid to senior-level management teams, which are critical to the success of the company. Our consultants know their markets meticulously and continue to adapt to the changes in market conditions and trends.

 

Browse our current job openings or contact our consultants to uncover your next career opportunity.

Searching for hospital and healthcare talents? Contact us to find the best suitable candidate for your company.

Latest roles.

Medical Services/Medical Support Manager (Healthcare)

Executive recruitment consultant Monroe Consulting Group Indonesia is recruiting on behalf of a Healthcare Provider. Our client is seeking for Medical Services & Support Manager position. This job will be based in Bali, Indonesia. Job Description: Oversee and manage medical services and ancillary departments to ensure operational efficiency and high-quality patient care. Plan, coordinate, monitor, and evaluate medical and support service processes in alignment with the hospital's strategic goals and quality standards. Be accountable for the performance and outcomes of medical and ancillary service units, including program planning, implementation, and evaluation. Collaborate with hospital leadership to improve service efficiency, provide leadership to medical and ancillary teams, and support HR functions including recruitment, orientation, development, and supervision. Work with Nursing and other related departments to ensure compliance with organizational standards, professional norms, accreditation requirements, and government regulations. Supervise all service activities within medical and ancillary departments to ensure the best service experience for patients, specialists, and stakeholders. Prepare and implement reports and initiatives to support continuous improvement in medical and ancillary operations. Requirements: Minimum of 3 years' experience in a managerial role overseeing medical or ancillary services in a hospital setting. Strong understanding and experience in hospital accreditation processes (e.g., JCI). Proven leadership skills with experience in team development and performance management. Excellent communication skills and a strong commitment to patient-centered service. Proficiency in English is preferred. Willing to be based in Bali

  • Banjar Bali
  • Permanent
  • Negotiable

GM Marketing Communications (Healthcare)

Executive recruitment consultant Monroe Consulting Group Indonesia is recruiting on behalf of Top Private Hospital Provider. Our client is seeking for X position. This job will be based in Jakarta, Indonesia. Job Descriptions: Develop and implement integrated marketing and communication strategies that align with the hospital's mission and business objectives. Maintain and enhance the hospital's brand identity, ensuring consistent messaging across all platforms and materials.Monitor brand perception and implement strategies to strengthen brand equity in the healthcare market. Lead digital marketing efforts, including website management, social media engagement, and online advertising campaigns. Coordinate traditional marketing channels such as print media, television, radio, and outdoor advertising to maximize Serve as the primary liaison for media relations, crafting press releases, and managing crisis communication when necessary. Organize press conferences and media events to promote hospital initiatives and achievements. Requirements: Minimum of 10 years of experience in marketing and communications, preferably within the healthcare industry. Proven track record of developing and executing successful marketing strategies. Strong leadership skills with the ability to manage cross-functional teams. Excellent communication, analytical, and project management skills. Proficiency in digital marketing tools and platforms.

  • Jakarta
  • Permanent
  • Negotiable

Marketing Manager (Healthcare)

Monroe Consulting Group Indonesia, an executive recruitment company, is recruiting on behalf of a leading hospital unit in Indonesia. As the hospital continues to expand its services and strengthen its market presence, our client is seeking a highly motivated and experienced Marketing Manager to lead both sales and marketing initiatives. The position is based in Indonesia. Responsibilities: Lead and execute strategic marketing and sales plans to drive patient acquisition and revenue growth. Manage all marketing activities, including branding, digital campaigns, events, and community outreach. Develop and maintain relationships with corporate clients, health insurance providers, and key stakeholders. Coordinate with internal teams to develop promotional materials and ensure consistent brand messaging. Analyze market trends, competitor activities, and performance metrics to optimize strategy. Monitor and evaluate the effectiveness of marketing and sales campaigns, providing regular reports to senior management. Qualifications: Bachelor's degree in Marketing, Business Administration, Communications, or a related field. Minimum of 5 - 10 years of experience in marketing or business development, preferably within the hospital or health insurance industry. Proven experience handling both sales and marketing responsibilities. Strong leadership skills with the ability to manage cross-functional teams and multiple initiatives. Excellent communication, negotiation, and relationship management skills. Familiarity with healthcare industry trends and patient engagement strategies. Fluency in Bahasa Indonesia and proficiency in English is required.

  • Indonesia
  • Permanent
  • Negotiable

IT Infrastructure Manager (Healthcare)

Key Responsibilities: Infrastructure Management & Operations Design, implement, and maintain a robust ICT infrastructure to support hospital operations, including data centers, networking, and telecommunication systems. Ensure high availability, scalability, and security of IT infrastructure components. Monitor system performance and proactively address potential issues. Oversee disaster recovery and business continuity planning. Ensure the integration of ICT infrastructure with the hospital's Health Information System (HIS), including TrakCare. Network & Security Management Manage hospital-wide networking infrastructure, including LAN, WAN, Wi-Fi, and VPNs. Implement and maintain cybersecurity policies and measures to protect hospital data. Collaborate with cybersecurity teams to ensure compliance with international healthcare IT security standards (e.g., GDPR, HIPAA, ISO 27001). Conduct vulnerability assessments and mitigate risks related to IT security threats. System Administration & Data Center Management Oversee the hospital's data center operations. Manage server environments, including physical, virtual, and cloud-based servers. Ensure data backup and disaster recovery mechanisms are in place and regularly tested. Optimize storage solutions for efficiency and data integrity. Vendor & Procurement Management Lead the procurement process for IT infrastructure components, ensuring alignment with hospital requirements and budgets. Manage vendor relationships, evaluate performance, and oversee contract negotiations. Review vendor proposals and technical documents before finalizing agreements. Ensure compliance with service level agreements (SLAs) and hospital standards. Team Leadership & Collaboration Lead and mentor the ICT infrastructure team, ensuring high performance and professional development. Collaborate with application teams, IT support teams, and hospital departments to align ICT infrastructure with hospital needs. Provide technical guidance and support for IT projects and implementations. Compliance & Standards Ensure IT infrastructure compliance with national and international healthcare IT standards. Maintain documentation of IT policies, procedures, and system configurations. Keep up with advancements in IT infrastructure and recommend improvements. Qualifications & Requirements Educational Background: Bachelor's or Master's degree in Information Technology, Computer Science, or a technical related field. Work Experience: Minimum of 5-7 years of experience in ICT infrastructure management, preferably in a healthcare or hospital environment. Experience with enterprise IT infrastructure, networking, and security systems. Proven experience in managing IT procurement and vendor relations. Technical Skills: Strong knowledge of network administration (Cisco, Fortinet, Aruba, etc.). Experience with cloud platforms (AWS, Azure, Google Cloud). Knowledge of virtualization (VMware, Hyper-V) and storage solutions. Familiarity with hospital IT systems, including HIS, PACS, and ERP integration. Understanding of cybersecurity frameworks and best practices. Soft Skills: Strong leadership and team management abilities. Excellent problem-solving and decision-making skills. Strong communication skills and ability to collaborate with stakeholders. Ability to work under pressure in a fast-paced hospital environment. Performance Metrics (KPIs): System Uptime: Maintain at least 99.9% uptime for critical IT infrastructure. Security Compliance: Ensure zero major security breaches annually. IT Incident Response Time: Resolve infrastructure-related issues within SLA timelines. Vendor Performance: Ensure vendors meet contractual obligations and SLAs. Infrastructure Optimization: Implement at least one major improvement annually.

  • Indonesia
  • Permanent
  • Negotiable

Sales Specialist (Medical Device)

Executive search firm Monroe Consulting Group is recruiting a Sales Specialist on behalf of a multinational medical device company. The role will plan, direct and lead the development and execution of sales strategies with the territory assigned. Role will report to the NSM and will be covering Luzon/Metro Manila territories. Key Responsibilities: Consistently meet and exceed AOP, sales budget and account development targets Develop and execute accurate and on-going sales plan to achieve sales objectives Identify opportunities within current and new customer base; develop and implement sales strategies to drive business growth and account penetrations Strategically leverage the full product portfolio to maximize sales and share performance Monitor key market trends and competitive market information and informs sales management of relevant data/changes Ensure maximum coverage of all accounts within territory geographic areas to maintain optimum level of exposure, effective time management and territory coverage efficiency Effectively manage expenses to drive business growth and adhere to company policies and procedures Adhere to financial, regulatory, quality compliance standards and requirements Identify, establish and maintain productive working relationships with key decision makers, customers and their staff, administrators, etc. that drive business and therapy adoption Drive value in accounts through disciplined pricing resulting in strong SPA Probe to understand and confirm customer needs, effectively engages and overcomes customer objections Effectively plan and educate referral channels to drive expected outcomes Effectively build consensus, gains appropriate commitments and closes business Plan and implement effective sales/product presentations to customers Maintain and expand existing business; develop new business opportunities Participate in product and skills development programs, managing own self development Maintain strong ongoing knowledge of the reimbursement landscape Minimum Requirements: Bachelor's degree in relating to marketing, business administration or medical-related courses Must have direct sales experience in medical devices; preferably in surgical / critical care portfolios Knowledge and experience in operating room, hospital, and physician's office protocol/conduct is an advantage Excellent communication (oral and written) and interpersonal skills Ability to educate medical personnel, peers and technical support personnel Demonstrated ability to work independently and drive results Presentation skills / Business planning skills Demonstrated ability to embrace the use of technology and applications to provide an effective selling experience Must be willing to do field-work

  • Philippines
  • Permanent
  • Negotiable

BD Manager (Healthcare)

Executive recruitment company Monroe Consulting Group Indonesia is recruiting on behalf of a multinational company with a core focus on healthcare industry. As expansion continues, our client is seeking a Business Development Manager to join their team with core products in the In Vitro Diagnostic (IVD) product market. This key role will be responsible for managing the expansion and incubation of IVD product portfolios in the region. You will play a pivotal role in driving new business growth, strengthening distributor partnerships, and ensuring successful market entry and product adoption. If you are an experienced business development professional with a proven track record in IVD or healthcare distribution, this is a fantastic opportunity to impact the industry in a dynamic and growing market. The job is based in Jakarta, Indonesia. Key Responsibilities: Lead the business development strategy for IVD products, driving expansion into new markets, customer segments, and geographic areas within Indonesia. Identify and pursue high-potential business opportunities, including new principal, sub-distributor partnerships, hospitals, clinics, and diagnostic laboratories. Formulate and implement strategies to increase IVD product adoption, ensuring market growth and penetration. Work closely with distributors to align on sales strategies, marketing campaigns, and product knowledge to ensure consistent growth and achievement of business objectives. Oversee the incubation of new IVD products within the Indonesian market, ensuring successful product launches, awareness, and adoption. Monitor product performance post-launch, gather market feedback, and recommend adjustments to product strategies and marketing efforts. Conduct thorough market research to assess the competitive landscape, identify industry trends, customer needs, and unmet gaps in the Indonesian IVD market. Provide strategic insights to leadership teams based on market trends, competitor activity, and sales performance. Develop and execute sales action plans that drive revenue growth and optimize sales opportunities within both new and existing channels. Ensure that all IVD products sold in Indonesia comply with local healthcare regulations, quality standards, and import/export requirements. Maintain up-to-date knowledge of regulatory changes affecting the IVD and medical device industry in Indonesia. Develop and execute short- and long-term business development plans that align with the company's goals and objectives for the IVD product line. Collaborate with internal teams (sales, marketing, production, etc.) to ensure smooth execution of business strategies and timely product delivery. Key Requirements: Bachelor's degree in Life Sciences, Medical Technology, Business, or a relevant field. A master's degree is an added advantage. Minimum 5+ years of business development, sales, or marketing experience in the IVD, medical device, or healthcare industry (distributor-side experience is preferred). Proven track record of growing principal or sub-distributor networks, launching new products, and driving sales in a competitive healthcare market. Experience in managing product incubation and ensuring successful market entry for diagnostic products in Indonesia. Strong understanding of the Indonesian IVD and healthcare market, including customer dynamics, regulatory environment, and industry trends. Excellent relationship-building, negotiation, and communication skills with the ability to work cross-functionally with various teams (e.g., marketing, product, regulatory). Results-driven, with a strong ability to set, track, and achieve sales targets. Analytical mindset with the ability to understand market data, customer needs, and competitor strategies. Proficiency in Microsoft Office Suite and CRM software. Fluent in English (written and spoken) is required.

  • Jakarta
  • Permanent
  • Negotiable

Assistant Manager Finance (Healthcare)

Executive recruitment company Monroe Consulting Group Indonesia is recruiting on behalf of a leading direct-selling company in Indonesia. As expansion continues, our client is seeking a professional with at least 4 years' experience in finance for the job of Assistant Manager Finance. The job is based in Jakarta Indonesia. Key job responsibilities: Ensure the accuracy and reliability of financial records by preparing and reviewing journal entries and reconciling general ledger (GL) accounts monthly. Compile and analyze monthly financial reports, including consolidation packages, to meet regional and corporate reporting needs. Act as an inventory costing expert by collaborating with the COE Inventory team; analyze variances, monitor inventory transactions, reconcile inventory accounts with the GL, and recommend improvements for inventory management. Oversee the accurate and timely preparation of quarterly and annual financial reporting packages. Support and coordinate statutory, internal, and SOX audits to maintain compliance with corporate and regulatory requirements. Assist in handling tax and customs audits to ensure adherence to local laws and internal policies. Help implement and strengthen internal controls, accounting policies, and operational procedures to drive efficiency and compliance. Participate in system upgrades, process improvement projects, and standardization initiatives aligned with business expansion goals. Lead and mentor team members by offering training, coaching, and conducting performance reviews to promote their career development. Build and maintain strong cross-functional relationships, especially with the COE Inventory team and GBS KL Accounting team, to enhance collaboration and achieve organizational goals. Job Requirements: A Bachelor's degree in Accounting or Finance, with 3-5 years of experience in accounting or finance roles, ideally including some supervisory responsibilities. Solid understanding of local accounting principles and tax laws, along with familiarity with US GAAP and SOX compliance requirements. Skilled in using ERP systems (preferably Oracle) and highly proficient in Microsoft Excel for financial analysis and reporting. Effective communicator in both English and Indonesian, capable of delivering clear financial insights. Experience with or exposure to Big 4 public accounting firms is a plus. Proven ability to handle multiple tasks and meet tight deadlines in a fast-paced environment. Strong organizational and interpersonal skills, with a track record of working well in cross-functional teams.

  • Jakarta
  • Permanent
  • Negotiable

Product Specialist (Surgical & Urology Business)

Monroe Consulting Group Indonesia, an executive recruitment company, is recruiting on behalf of a leading multinational medical device company. As part of the company's continued growth in Indonesia, our client is seeking a highly motivated and experienced Product Specialist to support strategic initiatives and drive market success for their surgical and urology product portfolio. The position is based in Jakarta, Indonesia. Responsibilities: Support the development and execution of product strategies and tactical activities for surgical and urology product lines. Collaborate with hospitals, surgeons, and healthcare professionals to ensure product understanding and clinical usage. Assist with product launches, training programs, and promotional campaigns in coordination with the marketing and sales team. Conduct market analysis to monitor competitor activity, customer needs, and market trends in the surgical and urology segments. Work closely with sales, regulatory, and supply chain teams to support business growth and ensure customer satisfaction. Deliver product training and technical support to internal teams and distributor partners. Qualifications: Bachelor's degree in Biomedical Engineering, Nursing, Pharmacy, or a related medical or healthcare field. Minimum of 2-5 years of experience in product support, sales, or marketing within the medical device industry, with specific experience in surgical and/or urology products. Strong knowledge of clinical environments and the needs of surgical teams and urology departments. Proven ability to work with surgeons and hospital procurement teams. Excellent communication, interpersonal, and problem-solving skills. Willingness to travel as needed to support field activities and training. Fluency in Bahasa Indonesia and proficiency in English (spoken and written) is required.

  • Indonesia
  • Permanent
  • Negotiable

Private Insurance Manager (Healthcare)

Monroe Consulting Group Indonesia, an executive recruitment company, is recruiting on behalf of a leading hospital group in Indonesia. As the group continues to strengthen its corporate partnerships and optimize its private insurance operations, our client is seeking a highly motivated and experienced Private Insurance Manager (Corporate) to lead and manage private insurance strategies across the hospital network. The position is based in Indonesia. Responsibilities: Develop and implement corporate-level strategies for managing relationships with private insurance companies. Act as the main point of contact for national-level insurance partners and corporate healthcare clients. Lead initiatives to improve claim processing, efficiency, and standardization across all hospital units. Ensure alignment of insurance operations with medical, finance, and operational teams within the hospital group. Monitor and analyze insurance performance data, identify gaps, and drive continuous improvement. Collaborate with internal stakeholders to develop policies, SOPs, and best practices related to insurance coordination. Represent the hospital group in high-level negotiations and strategic discussions with private insurers and corporate partners. Qualifications: Medical Doctor (MD) degree is required. Minimum of 5 - 10 years of experience in hospital operations, insurance relationship management, or corporate healthcare services. Proven track record in managing strategic partnerships with private insurers at a corporate level. Strong understanding of health insurance systems, regulations, and clinical integration. Excellent communication, negotiation, and stakeholder management skills. Ability to lead cross-functional coordination across multiple hospital units.

  • Indonesia
  • Permanent
  • Negotiable

GM Acquisition, CRM and Contact Center (Healthcare)

Executive recruitment consultant Monroe Consulting Group Indonesia is recruiting on behalf of a Healthcare Provider in Jakarta. Our client is seeking a dynamic and experienced GM Acquisition, CRM, and Contact Center to join the team and lead their Marketing & Sales to new heights. Job Scope: Develop and implement integrated strategies to acquire new clients/patients across multiple service lines such as emergency, outpatient, inpatient, medical check-ups, screenings, and wellness programs. Identify and secure new business opportunities through corporate accounts, insurance companies, embassies, and other strategic international partners. Collaborate with the sales team to design and execute acquisition models for business partners. Strengthen the organization's referral network, particularly in the areas of medical tourism and international patient coordination. Design and monitor effective execution plans and performance tracking. Lead the development and implementation of CRM strategies, including loyalty programs, repeat visit initiatives, and preventive healthcare engagement. Manage and optimize the digital CRM system to support personalization and retention. Enhance patient experience by improving service quality at all hospital touchpoints. Drive productivity and innovation in the contact center as a key entry point for patient interaction and lead generation. Work closely with Operational, Medical, Marketing, and Commercial teams to ensure alignment of acquisition and engagement strategies with business goals. Job Requirements: Bachelor's degree in Business, Marketing, Healthcare Management, or a related field; MBA or equivalent is a plus. Minimum 10 years of experience in client acquisition, CRM, and/or customer experience roles, preferably within the healthcare, insurance, hospitality, or health-tech sectors. Proven track record of developing and executing growth strategies, partnership development, and CRM initiatives. Experience managing contact center operations or customer service departments. Strong understanding of healthcare service delivery models is highly preferred.

  • Jakarta
  • Permanent
  • Negotiable

Head of Internal Audit (Healthcare)

Job Responsibilities: Establish and Execute Audit Plan: Develop and implement a risk-based internal audit plan from the ground up, encompassing all operational, financial, and compliance aspects of the hospital. Comprehensive System Evaluation: Critically assess the design and effectiveness of existing internal controls, risk management processes, and governance structures as if starting with no prior system. Identify weaknesses and areas for improvement. Team Leadership and Evaluation: Lead, manage, and evaluate the performance of the internal audit team. Identify skill gaps and implement training or restructuring as needed to optimize team effectiveness. Conduct Audits: Plan, execute, and report on internal audits in accordance with professional standards, including documenting findings, developing recommendations, and tracking remediation efforts. Regulatory Compliance: Ensure compliance with all relevant local healthcare regulations, laws, and internal policies. Reporting to Leadership: Communicate audit findings, recommendations, and the status of corrective actions to senior management and the audit committee. Continuous Improvement: Stay abreast of best practices in internal auditing and the healthcare industry to continuously improve the audit function. Fraud Detection: Develop and implement procedures for the detection and prevention of fraud and irregularities. Job Requirements: Bachelor's degree in Accounting, Finance, or a related field. A Master's degree is preferred. Professional certification such 1 as CPA, CIA, or CISA is highly desirable. Minimum of 7-10 years of progressive experience in internal auditing, with at least 3 years in a leadership role. Significant experience in evaluating and building internal audit systems from inception. Strong understanding of risk assessment methodologies, internal control frameworks, and auditing techniques. Experience within the healthcare industry is a significant advantage. Excellent analytical, problem-solving, and critical thinking skills. Strong leadership, communication (written and verbal), and interpersonal skills. Ability to work independently and as part of a team. High level of integrity and objectivity.

  • Indonesia
  • Permanent
  • Negotiable

Chief Growth Officer (Healthcare)

Executive recruitment consultant Monroe Consulting Group Indonesia is recruiting on behalf of Healthcare Provider. Our Client are seeking a Chief Growth Officer (CGO) to lead and execute our strategic growth initiatives. This pivotal role will focus on scaling hospital network and specialist centers. As CGO, you will be responsible for designing and delivering the full growth strategy-covering business expansion, procurement, medical recruitment, and operational excellence. Job Responsibilities: Develop and execute the comprehensive growth strategy for hospital network and specialist centers. Lead market research and feasibility studies to identify locations for new hospital and clinic expansion. Identify and evaluate opportunities for mergers, acquisitions, partnerships, and greenfield projects. Oversee end-to-end business development processes, from concept to execution, including site acquisition, construction planning, licensing, and launch. Create strategic partnerships with key stakeholders (government, investors, medical associations, suppliers). Lead procurement planning for medical equipment, technology, and supplies to ensure cost efficiency and quality. Oversee recruitment and credentialing of doctors and medical professionals for new facilities. Collaborate with internal teams to ensure readiness across medical, HR, legal, finance, and operational functions for new sites. Act as a key member of the Executive Leadership Team, reporting directly to the CEO and Board of Directors. Apply growth hacking methodologies to identify and leverage scalable, high-impact opportunities for patient acquisition and service line expansion. Leverage data analytics to drive decisions on patient demand, service mix, and pricing strategies. Job Requirements: Bachelor's degree in Business, Management, or related fields; MBA or equivalent is highly preferred. 5+ years experience in top-tier management consulting (Big 4 or equivalent). Proven track record in strategic planning and execution, particularly in healthcare, hospital expansion, or multi-site business growth. Strong leadership and project management skills with experience managing multidisciplinary teams. Hands-on experience with procurement processes, doctor recruitment, and operational planning. Excellent negotiation, stakeholder management, and communication skills. Analytical, data-driven, and highly entrepreneurial mindset.

  • Indonesia
  • Permanent
  • Negotiable

Human Resources Manager

Executive search firm Monroe Consulting Group Philippines is recruiting on behalf of a start-up healthcare technology company. Our respected client is seeking for a Human Resources Manager who will ensure that the organization attracts, hires, and retains the best talent to meet business objectives and support company growth. The job is fully remote and is following eastern time zone (EST). Tasks and Responsibilities: Develop and implement comprehensive recruitment strategies tailored to the BPO industry to attract and retain top talent. Collaborate with senior management to understand workforce planning needs and design proactive hiring initiatives. Monitor, analyze, and report on recruitment metrics to continuously refine and optimize sourcing strategies. Oversee the end-to-end recruitment cycle, including job postings, candidate sourcing, interviewing, selection, and onboarding. Ensure a seamless, engaging, and positive candidate experience at every stage of the recruitment process. Leverage diverse sourcing channels such as job boards, social media, employee referrals, and external recruitment partners. Lead, coach, and develop a team of recruitment specialists by providing direction, performance feedback, and professional development. Cultivate a collaborative, high-performing, and goal-oriented team culture. Conduct regular training sessions to keep the recruitment team informed of evolving trends, tools, and best practices. Build and maintain strong working relationships with internal stakeholders, including department heads and hiring managers. Maintain open communication with stakeholders to align on hiring priorities and provide regular updates on recruitment status. Partner closely with HR teams to ensure consistency between recruitment efforts and broader HR strategies. Continuously assess and improve recruitment processes to drive efficiency, quality, and scalability. Integrate technology and tools to streamline recruitment operations and enhance candidate tracking and engagement. Stay abreast of industry trends, talent market dynamics, and competitor practices to maintain a competitive edge. Ensure full compliance with local labor laws and company policies throughout the recruitment process. Prepare and present detailed recruitment reports to senior management, highlighting key insights, challenges, and opportunities. Manage recruitment budgets effectively and implement cost-efficient hiring practices without compromising quality. Job Requirements: At least 5 years of experience in Human Resources with leadership capacity from the BPO industry. Bachelor's Degree in Human Resources, or any relevant degree. Proven track record of successfully leading recruitment teams and meeting hiring targets. Strong understanding of the BPO industry and its specific recruitment challenges. Excellent communication, negotiation, and interpersonal skills. Ability to work in a fast-paced, dynamic environment and manage multiple priorities. Proficiency in recruitment software, applicant tracking systems (ATS), and HR analytics. Strong analytical and problem-solving skills with a data-driven approach to decision-making.

  • City of Taguig
  • Permanent
  • Negotiable

Associate Director Sales & Marketing (Healthcare)

Executive recruitment consultant Monroe Consulting Group Indonesia is recruiting on behalf of a Healthcare Provider in Jakarta. Our client is seeking a dynamic and experienced Associate Director of Sales & Marketing to join the team and lead their Marketing & Sales to new heights. Job Scope: Develop and implement strategies to drive patient growth across outpatient visits, inpatient admissions, and high-value procedures. Design and manage referral programs, including outreach, conversion, and retention initiatives to support consistent referral growth. Create and promote service packages and engagement programs in areas such as chronic disease management, wellness, maternity, and executive health. Lead community outreach through events, partnerships with local institutions, and demographic-specific activities to enhance brand visibility and trust. Partner with clinical departments to plan and execute targeted marketing campaigns for key specialties (e.g., cardiology, orthopedics, neurology). Organize Continuing Medical Education (CME) programs, professional networking events, and referral partner engagement initiatives. Analyze referral patterns by geography and specialty to optimize outreach efforts and improve return on investment. Oversee digital marketing performance across all platforms, manage lead funnels via CRM systems, and ensure effective follow-up and conversion processes. Develop performance dashboards and reports to track patient acquisition, revenue, cost metrics, and marketing ROI. Qualifications: Bachelor's degree in Marketing, Business Administration, Healthcare Management, or a related field is required. Master's degree (MBA, MHA, or equivalent) is preferred. Minimum of 8-10 years of progressive experience in marketing, business development, or sales, with at least 5 years in a leadership role. Experience in the healthcare industry, hospital marketing, or any related industries is a strong advantage. Proven ability to develop and execute growth strategies, lead cross-functional initiatives, and manage complex marketing campaigns. Strong analytical skills with experience in performance measurement, budgeting, and ROI analysis. Hands-on experience managing digital channels (SEO, social media, paid ads, website), CRM systems, and lead generation campaigns. Excellent leadership, stakeholder management, and team development skills. Strong communication, presentation, and interpersonal skills, with the ability to influence across various levels of the organization. Deep understanding of customer behavior, market dynamics, and referral ecosystems (especially in healthcare or service industries). Experience in managing events, community programs, and professional engagement activities such as CME, webinars, or conferences.

  • Jakarta
  • Permanent
  • Negotiable

Finance Controller (Healthcare)

Executive search firm Monroe Consulting Group is recruiting on behalf of a multinational pharmaceutical company in the Philippines. Our respected client is looking for a Finance Controller who will be in-charge of overseeing day-to-day accounting functions, integrating finance operations, forecasting, and budgeting, preparing financial reports, and ensuring organizational financial stability. Also requires an in-depth knowledge of accounting, internal and external financial reporting, ability to work in collaborative manner with budget holders, auditors, and strategic partners, and effective communication with various levels of management and external service providers. The role is based in Pasig City, Philippines.. Job responsibilities: Managing all finance and accounting operations Preparing financial reports. Analyzing financial data. Monitoring internal controls. Oversee budgeting processes. Managing financial transactions. Developing plans for financial growth. Support month-end and year-end close process Ensure quality control over financial transactions and financial reporting Implementing internal controls over Kusum's accounting and financial actions Evaluating and managing risk. Coordinating audit processes. Develop and document business processes and accounting policies to maintain and strengthen internal controls Job Requirements Bachelor's degree in Accounting or Finance CPA board passer at least 5 years as Finance Head/Controller, relevant experience in financial & management accounting Preferably with healthcare/pharmaceutical experience Excellent strategic planning skills and able to interact with all levels. Good MS Office skills particularly strong capabilities in MS Excel. Working experience in QuickBooks is highly regarded. Able to work independently and highly meticulous. Strong interpersonal, managerial skills required. Ability to communicate effectively with various levels in the organization (written and oral). Willing to work onsite in Pasig City from Mondays to Fridays.

  • Pasig
  • Permanent
  • Negotiable

Head of Customer Journey (Healthcare)

Executive recruitment consultant Monroe Consulting Group Indonesia is recruiting on behalf of Hospital Provider. Our client is seeking for Head of Customer Journey position. This job will be based in Jakarta, Indonesia. Responsibilities: Map and Improve Patient Journey - Understand and enhance each step of the patient's experience, from booking to follow-up Gather and Analyze Feedback - Use patient feedback and data to find areas to improve. Lead Cross-Team Collaboration - Work with different departments to ensure a smooth and consistent patient experience. Use Technology to Support Patients - Improve and manage digital tools like EMRs, chatbots, or patient portals. Train Staff on Service Excellence - Create training so staff deliver empathetic and consistent service. Create Experience Strategies - Develop plans to improve the patient journey in line with hospital goals. Track Progress and Report Results - Monitor KPIs like satisfaction scores and report updates to management. Requirements: Minimum 7-10 years of experience in customer experience, service design, or quality improvement. Proven track record in leading CX transformation projects or managing multidisciplinary teams. Excellent communication, interpersonal, and conflict resolution skills. Proficient in data analysis and reporting tools (Excel, Power BI, etc.). Strategic thinking with attention to detail and operational excellence.

  • Jakarta
  • Permanent
  • Negotiable
Meet the team.
  • Avinash Kumar Manoharan

    Avinash Kumar Manoharan

    Managing Director - Malaysia

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  • John Stuart Tolmie

    John Stuart Tolmie

    Managing Director - Thailand

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  • Tina Nugraheni

    Tina Nugraheni

    Managing Director - Indonesia & Philippines

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