Executive Search & Headhunting Recruitment Services for the Hospital & Healthcare Industry

Monroe Consulting Group is a leading provider of executive search services, within the fast-growing economies of Asia. Our Hospital & Healthcare team of experts are well placed to support multinational and local companies to identify the best available candidates within the Hospital and Healthcare sector. Monroe Consulting Group’s Hospital and Healthcare works across many sub-sectors, including pharmaceuticals, biotechnology, equipment, distribution, facilities, and managed healthcare

In this fast-paced and competitive market, our unique recruitment approach targets mid-level professionals to senior executives for companies in the Hospital and Health industry. In many cases, our executive search firm acts as an essential recruitment partner for building mid to senior-level management teams, which are critical to the success of the company. Our consultants know their markets meticulously and continue to adapt to the changes in market conditions and trends.

 

Browse our current job openings or contact our consultants to uncover your next career opportunity.

Searching for hospital and healthcare talents? Contact us to find the best suitable candidate for your company.

Latest roles.

Executive Director (Healthcare)

Executive recruitment consultant Monroe Consulting Group Indonesia is recruiting on behalf of Prominent Private Hospital Provider. Our client is seeking for an Executive Director (non medical background) . This job will be based in Palangkaraya, Kalimantan, Indonesia. Responsibilities: Develop and execute strategic business plans to achieve organizational goals and objectives. Identify and pursue new business opportunities, partnerships, and collaborations to drive revenue growth. Conduct market analysis to stay abreast of industry trends and competitive landscape. Oversee financial performance, including budgeting, forecasting, and financial reporting. Ensure the hospital's financial health by managing costs, optimizing revenue streams, and implementing cost-saving initiatives. Analyze financial data to make informed business decisions and improve profitability. Optimize hospital operations to enhance efficiency, reduce costs, and improve patient care. Implement best practices and process improvements to streamline workflows and increase productivity. Ensure compliance with regulatory requirements and industry standards. Lead, coach, and mentor a high-performing team, fostering a culture of excellence and collaboration. Conduct regular performance reviews, provide feedback, and develop individual development plans for team members. Recruit, train, and retain top talent to build a robust commercial team. Develop and implement marketing strategies to enhance the hospital's brand and attract new patients. Build and maintain strong relationships with key stakeholders, including patients, partners, and the community. Oversee patient satisfaction initiatives to ensure high-quality patient experiences and positive outcomes. Engage with the hospital's board of directors, providing regular updates on financial performance, strategic initiatives, and operational status. Collaborate with medical and clinical leaders to align commercial strategies with patient care objectives. Represent the hospital at industry conferences, networking events, and community engagements. Requirements: Bachelor's degree in Business Administration, Finance, Healthcare Management, or a related field (MBA or relevant advanced degree preferred). Minimum of 10 years of experience in commercial management, with at least 5 years in a senior leadership role. Proven track record of driving revenue growth and improving operational efficiency in a healthcare or related industry. Strong leadership and team management skills, with the ability to motivate and inspire cross-functional teams. Excellent communication, negotiation, and presentation skills. Strategic thinker with the ability to analyze market trends and develop actionable business strategies. Proficient in financial management, including budgeting, forecasting, and financial analysis. Strong organizational skills and attention to detail. Willing to be placed in Palangkaraya - Kalimantan

  • Palangkaraya
  • Permanent
  • Negotiable

Project Archetype Functional Lead (Healthcare)

Executive recruitment consultant Monroe Consulting Group Indonesia is recruiting on behalf of Prominent Private Hospital Provider. Our client is seeking for Project Archetype Functional Lead . This job will be based in Bandung, Indonesia. Responsibilities: Lead the planning, execution, and delivery of large-scale transformation projects within the hospital industry. Define project scope, objectives, and deliverables in alignment with organizational goals and client expectations. Develop detailed project plans, timelines, and budgets, ensuring resources are effectively allocated. Collaborate with senior management, hospital leadership, and other key stakeholders to understand business needs and drive project alignment. Facilitate regular project meetings, status updates, and communication with stakeholders to ensure transparency and alignment. Address and resolve any project-related issues or conflicts promptly. Develop and implement change management strategies to support project success and stakeholder adoption. Identify and recommend process improvements to enhance operational efficiency and effectiveness. Ensure that new processes and systems are effectively integrated into existing workflows. Lead and manage cross-functional project teams, fostering a collaborative and high-performance work environment. Provide mentorship, guidance, and professional development opportunities for team members. Conduct regular performance reviews and provide constructive feedback. Ensure project deliverables meet quality standards and client expectations. Identify potential risks and develop mitigation strategies to minimize impact on project timelines and outcomes. Conduct regular project audits and reviews to ensure adherence to best practices and standards. Utilize data analytics and reporting tools to monitor project performance and identify areas for improvement. Prepare and present comprehensive project reports to senior management and stakeholders. Track key performance indicators (KPIs) and provide insights to support data-driven decision-making. Requirements: Bachelor's degree in Business Administration, Healthcare Management, Project Management, or a related field (Master's degree or relevant advanced degree preferred). Minimum of 10 years of experience in project management, with at least 5 years in a leadership role within the management consulting firm. Proven track record of successfully managing and delivering complex transformation projects. Strong leadership and team management skills, with the ability to motivate and inspire cross-functional teams. Excellent communication, negotiation, and presentation skills. Exceptional problem-solving and analytical abilities.

  • Bandung
  • Permanent
  • Negotiable

Commercial Division Head (Healthcare)

Executive recruitment consultant Monroe Consulting Group Indonesia is recruiting on behalf of Prominent Private Hospital Provider. Our client is seeking for Commercial Division Head. This job will be based in Bandung, Indonesia. Key Responsibilities: Strategic Planning: Develop and execute strategic plans to drive commercial growth and achieve revenue targets. Business Development: Identify and pursue new business opportunities, partnerships, and collaborations to expand the hospital's commercial footprint. Financial Management: Oversee budgeting, forecasting, and financial analysis for the commercial division to maximize profitability and cost-effectiveness. Contract Negotiation: Lead negotiations with vendors, suppliers, and partners to secure favorable terms and agreements for the hospital. Marketing and Branding: Develop marketing strategies and promotional campaigns to enhance the hospital's brand visibility and attract commercial clients. Customer Relationship Management: Build and maintain strong relationships with commercial clients, ensuring their needs are met and issues are addressed promptly. Team Leadership: Provide leadership and direction to the commercial division team, fostering a culture of collaboration, accountability, and continuous improvement. Qualifications Proven experience in a senior leadership role within sales operation, preferably in the healthcare industry. Familiar with the Kalimantan region Strong business acumen and strategic thinking skills, with a track record of driving revenue growth and profitability. Excellent negotiation, communication, and interpersonal skills. Ability to lead and motivate a diverse team to achieve common goals. Solid understanding of financial principles and proficiency in budget management. Knowledge of healthcare regulations and compliance requirements. Analytical mindset with the ability to interpret data and make informed decisions.

  • Bandung
  • Permanent
  • Negotiable

Group Head Sales (Healthcare)

Executive recruitment consultant Monroe Consulting Group Indonesia is recruiting on behalf of a Healthcare Provider. Our respected client is seeking a professional with suitable qualifications for the Group Head of Sales. The job is based in Jakarta, Indonesia. Responsibilities: Develop and implement comprehensive sales strategies and plans to achieve revenue targets and business growth in the hospital industry. Analyze market trends, competitor activities, and customer needs to identify opportunities for growth and differentiation. Set sales targets, KPIs, and performance metrics for the sales team. Lead, coach, and mentor a high-performing sales team, fostering a culture of excellence, collaboration, and continuous improvement. Conduct regular performance reviews, provide feedback, and develop individual development plans for team members. Recruit, train, and retain top sales talent to build a robust sales organization. Build and maintain strong, long-term relationships with key clients in the hospital industry, understanding their needs and ensuring satisfaction. Conduct regular client meetings, presentations, and negotiations to secure new business and maintain existing accounts. Resolve any client issues or concerns promptly and effectively. Oversee the entire sales process, from lead generation to contract negotiation and closing deals. Implement effective sales processes, tools, and technologies to streamline operations and improve efficiency. Monitor sales performance, analyze data, and prepare regular reports for senior management. Collaborate with other departments, such as marketing, product development, and customer service, to align sales strategies and initiatives.Engage with internal and external stakeholders to gather insights and feedback, ensuring alignment with business goals and customer expectations. Identify and pursue new business opportunities, partnerships, and collaborations to expand the company's presence in the hospital industry. Attend industry conferences, trade shows, and networking events to promote the company's products and services. Requirements: Bachelor's degree in Business, Marketing, Healthcare Administration, or a related field (MBA or relevant advanced degree preferred). Minimum of 10 years of experience in sales, with at least 5 years in a leadership role within the hospital or healthcare industry. Proven track record of achieving and exceeding sales targets in a competitive environment. Strong leadership and team management skills, with the ability to motivate and inspire a sales team. Excellent communication, negotiation, and presentation skills. Strategic thinker with the ability to analyze market trends and develop actionable sales strategies. In-depth knowledge of the hospital industry, including key players, market dynamics, and regulatory environment. Understanding of hospital procurement processes, budgeting, and decision-making.

  • Jakarta
  • Permanent
  • Negotiable

Senior Brand Marketer (Health)

We are seeking energetic and strategic Consumer Healthcare Marketers specializing in consumer health brands. The ideal candidate will have a passion for health and wellness, a deep understanding of consumer behavior, and a proven track record in developing and executing marketing strategies that drive brand awareness and sales growth. As a digital healthcare company, this role involves working closely with cross-functional, converting an extensive data knowledge base into meaningful insights that deliver impactful marketing campaigns, resonate with target audiences and align with our brand values. Key Responsibilities Market Analysis: Conduct market research to identify trends, consumer needs, and competitive landscape. Use insights to inform marketing strategies and product positioning. Strategy Development: Develop comprehensive, insightful marketing plans that include advertising, promotions, digital marketing and social media. Digital Campaign Management: Plan and execute multi-channel marketing campaigns to drive brand awareness, engagement, and sales. Monitor and analyze campaign performance, making data-driven adjustments as needed. Brand Management: Ensure consistent brand messaging across all marketing channels. Develop and maintain brand guidelines to ensure a cohesive brand identity. Content Creation: Collaborate with creative teams to produce high-quality content, including HCP education formats, Branded advertisements, social media posts, email newsletters, and promotional materials. Key Influencer Management: Identify and establish partnerships with influencers, health professionals, and other stakeholders to amplify marketing efforts and reach a broader audience. Channel Management: Develop channel strategies to ensure our brands are placed in the right channels and pharmacy groups, maximizing consumer appeal and accessibility P&L Management: Develop and manage marketing budgets, ensuring optimal allocation of resources to achieve marketing objectives. Performance Tracking: Monitor and report on key performance indicators (KPIs) and return on investment (ROI) for marketing activities. Use analytics to measure success and identify areas for improvement. Qualifications Education: Bachelor's degree in Marketing, Business Administration, or a related field. MBA or advanced degree is a plus. Experience: 3-5+ years of experience in marketing, preferably in the consumer healthcare, vitamins, or health supplements industry. Skills Strong understanding of digital marketing, social media, and content marketing. Excellent communication and interpersonal skills. Analytical mindset with the ability to interpret data and make informed decisions. Creative thinking and problem-solving abilities. Proven project management skills with the ability to handle multiple projects simultaneously. Knowledge of regulatory requirements and industry standards related to health supplements and vitamins. Tools: Proficiency in marketing software and tools such as Google Analytics, CRM systems, and social media management platforms. Personal Attributes Passion for health and wellness. Self-motivated with a strong work ethic. Ability to work collaboratively in a team environment. Adaptability and flexibility in a fast-paced, changing environment.

  • City of Taguig
  • Permanent
  • PHP150000 - PHP250000 per month + To be discussed

Sr F&A Manager (Healthcare)

Executive recruitment Monroe Consulting Group represents a leading dental clinic company in Indonesia. With the ongoing expansion across the country, we are looking for a dynamic and experienced Senior Manager Finance & Accounting to join their team. This is a unique opportunity to be a part of a top-tier organization at the forefront of the dental healthcare industry. The Senior Manager Finance & Accounting will play a critical role in driving the financial strategy of the company. The ideal candidate will serve as a strong commercial business partner while ensuring robust financial management and accounting practices. This role requires a deep understanding of financial planning, analysis, and accounting, coupled with the ability to support business growth and expansion. Key Responsibilities: Financial Strategy and Planning: Develop and implement financial strategies to support the company's growth objectives. Oversee budgeting, forecasting, and financial planning processes. Provide financial insights and recommendations to senior management for strategic decision-making. Financial Management and Reporting: Ensure accurate and timely financial reporting in compliance with local regulations and company policies. Manage the preparation of monthly, quarterly, and annual financial statements. Monitor financial performance against budgets and forecasts, identifying variances and recommending corrective actions. Accounting and Compliance: Oversee the accounting functions, including accounts payable, accounts receivable, general ledger, and payroll. Ensure compliance with local accounting standards, tax regulations, and internal controls. Coordinate and manage audits, ensuring all financial documentation is accurate and up-to-date. Business Partnership: Act as a financial advisor to the management team, providing insights and analysis to support business decisions. Collaborate with other departments to drive business performance and achieve operational efficiencies. Support commercial activities by evaluating financial implications of new business opportunities, pricing strategies, and investments. Team Leadership and Development: Lead, mentor, and develop the finance and accounting team, fostering a culture of high performance and continuous improvement. Ensure effective communication and collaboration within the team and across departments. Job Qualifications: Bachelor's degree in Finance, Accounting, or a related field. A Master's degree or professional certification (CPA, CMA) is preferred. Minimum of 7-10 years of experience in finance and accounting, with at least 3-5 years in a managerial role. Proven experience in a fast-growing company, preferably within the healthcare or services industry. Strong knowledge of Indonesian accounting standards, tax regulations, and financial reporting requirements. Excellent analytical, problem-solving, and decision-making skills. Proficient in financial software and ERP systems. Strong leadership and team management abilities. Excellent communication and interpersonal skills. High level of integrity and professionalism.

  • Indonesia
  • Permanent
  • Negotiable

HORECA Sales Manager (Health), Bangkok

The award-winning executive recruitment company, Monroe Consulting Group Thailand, is recruiting on behalf of a leading food provider company that specializes in ambient, chilled, and frozen food which is known for its dynamic and innovative environment. The position of HORECA Sales Manager is based in Bangkok. This role will be driving sales, developing and maintaining client relationships, and expanding the customer base within the HORECA industry. This role demands a proactive and results-oriented professional who can successfully promote the brand and products to key decision-makers. Job Responsibilities Identify and maintain strong relationships with existing clients within the HORECA sector while overseeing a comprehensive sales strategy to achieve revenue and growth targets. Continuously monitor market trends, competitors, and customer preferences to adapt the sales approach accordingly. Act as the primary point of contact for clients, addressing their inquiries, concerns, and providing exceptional customer service. Conduct regular business reviews with clients and stay informed about the competitive landscape, market trends, and customer demands within the food industry, particularly in the pastry segment. Provide regular reports and insights to senior management regarding market conditions and opportunities. Collaborate with cross-functional teams, including production, logistics, and marketing, to ensure seamless delivery of products and services to clients. Provide coaching and guidance to the future sales team, fostering a high-performance culture. Job Requirements Experience in the Sales field. Bachelor's degree in a related field. Have a growth mindset, and be able to work under pressure with agility. Proven track record of in sales, preferably within the food industry, with a strong network in the HORECA sector. Exceptional negotiation and communication skills, both written and verbal. Proficient in data analysis and CRM tools. Results-driven with a demonstrated ability to meet or exceed sales targets. Fluent in Thai and good English (both written and spoken)

  • Bangkok
  • Permanent
  • Up to THB70000 per annum

Chief Marketing Officer (Healthcare)

Executive recruitment consultant Monroe Consulting Group Indonesia is recruiting on behalf of Dental Clinic Chain Company. Our client is seeking for Chief Marketing Officer (CMO) position. This job will be based in Jakarta, Indonesia. Responsibilities: Develop and implement comprehensive brand strategies to elevate the dental clinic chain's market position. Ensure consistent brand messaging and visual identity across all marketing channels and touchpoints. Conduct market research to identify customer needs, preferences, and trends to inform branding strategies. Oversee the creation of compelling content, advertisements, and promotional materials that resonate with the target audience. Monitor brand performance and make data-driven adjustments to branding strategies as needed. Develop and execute digital marketing strategies to increase online visibility, engagement, and patient acquisition. Manage digital marketing channels, including social media, email marketing, search engine optimization (SEO), pay-per-click (PPC) advertising, and content marketing. Analyze and report on the performance of digital marketing campaigns, using metrics to optimize strategies and achieve targets. Identify and develop strategic partnerships with relevant organizations, healthcare providers, and industry influencers to enhance brand visibility and growth. Negotiate and manage partnership agreements, ensuring mutual benefits and alignment with the company's goals. Foster strong relationships with existing partners and continuously seek opportunities to expand the partnership network. Qualifications: Bachelor's degree in Marketing, Business Administration, or a related field; MBA or advanced degree preferred. A minimum of 10+ years of experience in a senior marketing role, preferably within the lifestyle, FnB, Retail, or Healthcare Industry. Proven track record in brand building, digital marketing, and partnership development. Strong leadership and team management skills. Excellent communication, negotiation, and interpersonal skills. Proficiency in digital marketing tools and platforms, including social media management, SEO, PPC, and analytics.

  • Jakarta
  • Permanent
  • Negotiable

Sr Marketing & Digital Manager (Healthcare)

Executive recruitment company Monroe Consulting Group Indonesia is recruiting on behalf of a Leading Dental Clinic for the role of Sr Marketing & Digital Manager. The job description will be as follow : Job Description : Create and execute comprehensive marketing strategies that integrate both offline and online channels to drive patient acquisition and retention. Oversee all digital marketing efforts, including SEO, SEM, social media, email marketing, and content marketing, ensuring consistent brand messaging and engagement across platforms. Plan and implement offline marketing activities such as print advertising, direct mail campaigns, community events, and partnerships to enhance the clinic's visibility and reach. Ensure the clinic's brand is consistently represented across all marketing materials and channels, maintaining a strong and positive public image. Monitor, analyze, and report on the effectiveness of marketing campaigns using key performance indicators (KPIs), and make data-driven decisions to optimize future efforts. Develop and manage the marketing budget, ensuring efficient allocation of resources to maximize ROI across all marketing activities. Lead and mentor the marketing team, fostering a collaborative and innovative work environment while ensuring the successful execution of marketing initiatives. Job Requirements : At least 7-15 years of total experience in marketing, with a focus on both digital and traditional channels. Degree in Marketing, Business, Communications, or related fields; advanced degrees or certifications in marketing are a plus. Proven experience in leading and managing marketing teams, with a track record of successful campaign execution and brand growth. Strong analytical skills with the ability to interpret data and make data-driven decisions to optimize marketing strategies. Excellent communication, negotiation, and interpersonal skills, capable of effectively collaborating with cross-functional teams and external partners. Demonstrated leadership abilities, with experience in mentoring and developing team members. Comprehensive knowledge of current digital marketing trends, tools, and best practices, as well as a solid understanding of offline marketing techniques.

  • Indonesia
  • Permanent
  • Negotiable

BD Manager (Healthcare)

Executive recruitment company Monroe Consulting Group Indonesia is recruiting on behalf of a Leading Dental Clinic for the role of Business Development Manager. The job description will be as follow : Job Description : Develop and implement strategies to expand the clinic's market presence, identifying new business opportunities, and establishing partnerships with other healthcare providers. Conduct comprehensive feasibility studies to assess potential new locations, services, and technologies that can enhance the clinic's offerings and profitability. Perform in-depth market research to understand industry trends, competitive landscape, and patient demographics to inform strategic decisions and growth initiatives. Collaborate with the executive team to develop and execute long-term business plans, setting realistic goals and objectives to drive sustained growth and success. Build and maintain strong relationships with key stakeholders, including insurance providers, suppliers, and industry associations, to support business development efforts. Oversee marketing initiatives, including digital campaigns, community outreach, and events, to increase brand awareness and attract new patients to the clinic. Monitor and analyze financial performance metrics, prepare reports, and provide insights to guide investment decisions and optimize resource allocation for growth projects. Job Requirements : At least 7 - 10 years of total experience. Degree in Business, Marketing, Finance or related fields and professional qualification in Business Development is an advantage. Proven leadership/management experience in business development with thorough knowledge of doing market expansion and feasibility studies. Having a good analytical thinking. Excellent skills in communication, negotiation, and interpersonal relations. Having a good leadership skills.

  • Indonesia
  • Permanent
  • Negotiable

Finance Executive (Healthcare)

Monroe Consulting Group Indonesia, an executive recruitment firm, is looking to fill the position of Finance Executive for a healthcare provider. The ideal candidates should possess extensive experience in accounting and demonstrate a strong work ethic. Requirements: Bachelor's degree in Finance, Accounting, Economics, or Business Administration. - Minimum of 2 years at executive or coordinator level. Proficiency in Microsoft Excel. Strong personality. Deep understanding in accounting. Job description: Prepare accurate financial statements and reports, ensuring clarity and compliance. Assist in budget preparation, monitor variances, and provide financial insights. Oversee daily financial transactions, maintain accurate ledgers, and ensure financial integrity. Ensure adherence to healthcare and financial regulations to mitigate risks. Monitor liquidity levels, optimize cash flow strategies, and manage financial resources effectively. Analyze and control operational costs to support financial sustainability. Support strategic financial planning and analysis to drive organizational goals. Supervise the accounting team, foster collaboration, and develop team capabilities.

  • Jakarta
  • Permanent
  • Negotiable

Project Manager (Healthcare)

Executive recruitment consultant Monroe Consulting Group Indonesia is recruiting on behalf of the Multinational Heatlhcare Company. Our client is seeking for Project Manager (Tender) position. This job will be based in Jakarta, Indonesia. Responsibilities: Lead the tendering process, including pre-qualification, preparation, and submission. Analyze tender documents, specifications, and requirements. Develop and maintain a tender schedule and ensure adherence to deadlines. Collaborate with internal departments (e.g., Engineering, Legal, Finance) to gather necessary information and documents. Organize and lead tender review meetings with relevant stakeholders. Communicate with clients and partners to clarify requirements and gather additional information as needed. Prepare and review tender documentation, including technical proposals, financial proposals, and compliance documents. Ensure all tender submissions are accurate, complete, and meet client requirements. Maintain a comprehensive database of tenders, proposals, and related documents. Ensure all tenders comply with legal, regulatory, and company standards. Identify and assess potential risks associated with tenders and develop mitigation strategies. Monitor changes in tender requirements and update submissions accordingly. Follow up with clients regarding tender status and feedback. Participate in post-tender negotiations and contract finalization. Conduct post-tender reviews to identify lessons learned and areas for improvement. Requirements: A minimum of 8 years of experience in tender management, project management, or a related role. Strong understanding of tendering processes and requirements. Excellent organizational and time management skills. Strong analytical and problem-solving abilities.

  • Jakarta
  • Permanent
  • Negotiable

HRBP Leader (Healthcare)

Executive recruitment company Monroe Consulting Group Indonesia is recruiting on behalf of Healthcare Chain Clinic in Indonesia. Our client is seeking a HRBP Operations Leader to support the business. This position will be based in Jakarta, Indonesia. Responsibilities: Provide daily HR guidance and consultation to line management. Analyze HR trends and metrics to inform decision-making. Resolve complex employee relations issues and address grievances. Collaborate with management and employees to improve work relationships, boost morale, and enhance productivity and retention. Offer guidance on HR policies. Monitor and report on workforce and succession planning. Identify and address training needs for teams and individuals. Evaluate the effectiveness of training programs. Recommend new HR strategies. Job Requirements: Minimum 2 years of experience in Human Resources, with at least 1 year as an HR Business Partner (HRBP). Ability to work both independently and collaboratively within a team. Proven experience in project management. Good understanding of the clinic or retail chain business. Strong interpersonal and verbal communication skills. Proficiency in Microsoft Office (Word, Excel, PowerPoint).

  • Jakarta
  • Permanent
  • Negotiable

Ancillary Division Head (Healthcare)

Executive recruitment consultant Monroe Consulting Group Indonesia is recruiting on behalf of Top-Notch Private Hospital Provider. Our client is seeking for Ancillary Division Head position. This job will be based in Bandung, Indonesia. Job Description Creating planned strategy and operational target (financial and non-financial) for Ancillary and Medical Affairs. Preparing tools, human resources, and other supporting facilities for the development of the Ancillary and Medical Affairs. Monitoring and making sure that all of the operational activities in the hospital have fulfilled the hospital's services standard and regulations. Job Qualification: Min. Bachelor's degree in medical or specialized medical study. Having a minimum of 5 years of work clinical experience in a hospital or 2 years experience in hospital managerial. Willing to be placed in Bandung.

  • Bandung
  • Permanent
  • Negotiable

Nursing Division Head (Healthcare)

Monroe Consulting Group Indonesia is recruiting on behalf of a well-known Private Hospital Chain in Indonesia. Our client is seeking a Nursing Division Head position. This job will be based in Bandung, Indonesia. Responsibilities: Implement hospital regulations (policies, guidelines, and standard operating procedures) related to nursing services. Monitor the delivery of quality patient care with a focus on patient safety. Ensure the organization and control of nursing service activities. Oversee the implementation of patient safety programs in the hospital. Manage the implementation of Infection Prevention and Control (IPC) programs in the hospital. Coordinate the generation of quality nursing service reports. Manage staffing needs within the nursing department. Provide guidance and mentorship to subordinates. Requirements: Formal Education: Bachelor's degree in Nursing (S1-Nursing), Master's degree in Nursing or Management (S2 Nursing/Management). Non-Formal Education: Head of Department Management Training. SNARS Assessor Training. Credentialing Training. Previous Job Experience: Previous experience as Head of Department or Nursing Manager.

  • Bandung
  • Permanent
  • Negotiable

Customer Experience Manager (Healthcare)

Executive recruitment consultant Monroe Consulting Group Indonesia is recruiting on behalf of Multinational Hospital Provider. Our client is seeking for Customer Experience Manager position. This job will be based in Jakarta, Indonesia. Responsibilities: Develop and implement strategies to enhance overall patient experience within the hospital. Collaborate with various departments to ensure seamless and positive patient interactions across all touchpoints. Conduct regular assessments and analysis of patient feedback to identify areas for improvement. Create and manage processes for resolving patient complaints and concerns effectively and efficiently. Train and educate hospital staff on customer service best practices and standards. Monitor and evaluate staff performance in relation to patient satisfaction metrics. Implement initiatives to promote a culture of patient-centered care throughout the organization. Collaborate with marketing and communications teams to develop materials and messaging that enhance the patient experience. Stay up-to-date on industry trends and best practices in customer experience management within healthcare settings. Act as a liaison between patients, their families, and hospital management to address issues and ensure a positive experience for all stakeholders. Requirements: Proven experience in a customer service or patient experience role, preferably in a healthcare setting. Strong understanding of patient satisfaction metrics and methodologies. Excellent communication and interpersonal skills, with the ability to effectively interact with patients, families, and hospital staff. Demonstrated leadership abilities and experience in managing cross-functional teams. Analytical skills to assess patient feedback data and identify trends and areas for improvement. Ability to develop and implement strategies to enhance the overall patient experience.

  • Jakarta
  • Permanent
  • Negotiable

Business Office Division Head (Healthcare)

Executive recruitment consultant Monroe Consulting Group Indonesia is recruiting on behalf of Top-Notch Private Hospital Provider. Our client is seeking for Business Office Division head position. This job will be based in Surabaya, Indonesia. Responsibility: Ensure professional service delivery within the Business Office division, adhering to quality standards and patient safety. Oversee the smooth operation of Business Office services for patients. Manage and develop Business Office services. Supervise Business Office operations in line with established policies and standards. Coordinate the collection of quality data, clinical indicators, data analysis, and reporting to the quality committee. Assess the performance of Registration & Admin, ICA, BPJS & Inhealth departments. Issue verbal or written warnings and guidance for violations of company regulations. Sign letters and documents designated within the authority of the Business Office Division Head. Seek guidance from the Hospital Director for operational constraints within the Business Office division. Approve work schedules and annual leave within Business Office departments. Coordinate the dissemination of Business Office service information to all relevant units. Requirements: Education: Preferably Bachelor's degree in General Medicine.Experience: Minimum 3 years in managerial roles in the same field, preferably experienced in ICA. Possession of verifier training certificate. Strong analytical skills. Leadership capabilities. Excellent communication skills. Understanding of hospital operational processes. Experience in insurance/BPJS assurance field.

  • Surabaya
  • Permanent
  • Negotiable

Compensation & Benefit Manager

Executive search firm Monroe Consulting Group is recruiting for a Compensation & Benefits Manager (Total Rewards) on behalf of a renowned hospital. The role will directly report to the CHRO and will be responsible to ensure provision of both statutory and company-initiated benefits are in place. This includes clockwork facilitation of benefit provision, salary review and enhancements. Role requires 100% onsite work setup and will be based in Taguig City. Duties and Responsibilities: Researching, monitoring, and evaluating, compensation and benefits policies and plans Ensuring compensation and benefits plans are cost-effective and competitive Comparing benefits and compensation plans, job classifications, and salaries through data and cost analyses Preparing and updating job descriptions Collaborating with outside vendors, such as investment brokers and benefits vendors Assessing the organization's pay structure Researching compensation trends and reviewing compensation surveys Ensuring that the pay practices comply with state and federal laws and regulations Administering the organization's benefits programs (e.g., retirement plans, leave policies, wellness programs, insurance policies, etc.) Researching and analyzing benefits plans, programs, and policies Making recommendations based on data analyses Writing and revising job descriptions Determining position classifications Preparing and updating salary scale Protects clients' rights based on (Patient's Bill of Rights and Obligations) and ensures confidentiality of information (gathering, disclosure and storage) Ensuring company is compliant with state and federal laws; Adheres to established norms of conduct based on other legal, regulatory and institutional requirements. Follows up on Infection Control standard procedures and protocols. Participate in continuous professional development by attending training/seminars Ensures staff are afforded with opportunities for professional growth and development that support both new and existing programs of care Perform other task that may be assigned Qualifications: Graduate of Graduate of BS Psychology / Human Resources / Business Ad or any related course At least 5 years relevant experience in field of Human Resource Management specifically in Compensation and Benefits (total rewards); experience in healthcare sector and/or volume employees is an advantage Must have people management experience and skills Computer literate especially in Window-based programs, negotiating skills, documentation and analytical skills Knowledgeable with the Philippine Government Mandated Benefits Good communication and customer service skills; able to relate well with people of different backgrounds Systematic, detail-conscious and analytical

  • Manila
  • Permanent
  • PHP50000 - PHP65000 per month
Meet the team.