IT Recruitment

IT is one of the fastest growing and developing job markets today. Organisations seeking to develop their IT staffing capability require an experienced recruitment partner to help define requirements, build a sourcing and attraction plan, and find the best talent available.

Monroe Consulting specialises in IT recruitment. We have a long history of partnering with leading organizations in Asia-Pacific to deliver exceptional candidates and IT recruitment solutions. Our offices based in China, Indonesia, Philippines, Malaysia, Thailand, and Vietnam

We help organizations establish, build, and grow their IT teams. We do this through connecting our clients with our wide IT talent network of IT management, development, IT infrastructure, networking, telecommunication, data warehousing, digital, e-commerce, eSports and gaming, IT security database administration, engineering, and more.

For IT candidates and IT professionals looking for your next job or contract, we can help. We have an ongoing stream of IT jobs available across Asia with some of the best companies operating in the region. Browse our jobs below and simply apply for any that interests you, and we’ll be in touch. Be sure to also register with us to be notified of new IT jobs as they become available.

Why use an IT recruiter

In the IT sector, technologies and systems are changing so rapidly that identifying resourcing needs and developing staffing solutions are more challenging than ever.

Filling highly technical IT roles demands deep market knowledge and a comprehensive candidate network to tap into. At Monroe Consulting, we understand the IT recruitment and job market, and we have experience placing IT jobs at all levels of the organization from developers and engineers, to management and executive levels. Whether your organization is a start-up, enterprise-level, or a large organization building in-house IT capability, Monroe Consulting has the experience and networks to help.

Our experienced network of recruiters and consultants provide end-to-end IT recruitment solutions. We support clients from the early stages identifying the job requirements, all the way to onboarding, and post-placement support. We provide an exceptional experience for both our IT candidates and clients, ensuring both parties start their working relationship in the best way possible.

Are you an employer looking to hire IT talent?

Contact us out to learn more about our world-class IT recruitment and executive search services.

IT Jobs Market Outlook in Asia Pacific

The Information Technology market in Asia is experiencing significant and sustained growth. However, the growing number of IT job opportunities are frustrated by a limited talent pool and fierce competition internationally for top IT talent. This has created a skill shortage in most technological sectors.

IT professionals are no longer exclusively employed by specialist technology companies. Many organizations are building in-house IT teams to better manage emerging needs like cloud technology, data management & analytics, business intelligence, cybersecurity, and systems administration.

Industries that increasingly offer online services to customers are building full-service in-house IT capability. Industries like finance support their client services with full suites of developers, engineers, QA, architects, analysts, support specialists, and management.

For candidates, the IT jobs outlook is exceptionally good, as accelerated digitalisation in all areas of the society is guaranteed to generate many more job opportunities into the foreseeable future.

For organisations, building IT recruitment strategies will ensure that critical skills shortages are mitigated, and that their reputation as an IT employer of choice is recognised in the market.

Latest IT Jobs.

Marketing Analyst

Executive Recruitment company Monroe Consulting Group's Technology division is currently recruiting on behalf of a global academic publishing organisation. Our distinguished client is currently seeking for a Marketing Analyst with a passion and drive for data analyses and reporting. The Marketing Analyst role will be based in Malaysia and be part of our client's organization's Sales Marketing Team who is responsible for studying market conditions to assess the potential sales of products and services. Reporting under the Journals Marketing Manager, the incumbent must be able to converse and read in Chinese. A successful marketing analyst will be able to analyze qualitative data, trends, strategies, and competition aiming at increasing competitiveness. The goal of the role is to assist the sales team to determine what products are in demand, who will purchase the products and the price they are willing to pay. As a marketing analyst, the person will be the one who manage market research to support marketing strategy and campaign and involved in the data driven decision making process - data acquisition, data testing and ensure that the quantity and quality of data meets the overall objectives. Job Description: The job functions include, but are not limited to, the following: Develop an understanding of customer behaviours, identifying trends, customer persona and mapped customer value matrix Deliver accurate customers purchase insights (via Customer Value Reports) and identify areas of opportunity to drive improvements/developments Recommend website and campaign optimizations, provide ROI analysis to understand the effectiveness of campaigns Supporting with the design and implementations of customer surveys and analysis of the results Monitor and report on the performance of digital channels using Google Analytics and other digital tools Conduct competitive research and analyze benchmarking data to feed into future planning Planning data analytical methods to produce market research and report relevant to assist decision making, author experience improvement, and support marketing campaigns. Managing research projects end to end, including drafting proposals with data analysts and delivering high-impact research reports. Working with Marketing Services to upload and maintain good data for MDW. Work closely with sales and marketing teams to identify opportunities for lead and demand generation Assisting with any marketing tasks assigned by the Journal Marketing Manager. Job Qualifications: Degree in Marketing Research / Marketing / Mass Communications / Business Management or relevant. Quantitative analytical skill is highly preferred and proficient in using data analysis tools and a passion to learn the newest technologies (such as visual analytics - Power BI). Preferred/desirable - Knowledge in using Web of Science, Scopus and familiar with evaluation indexes in journal market. Fast learner, able to multi-task and work as a team player. Willingness to take on challenges and meet tight deadlines. Proficient in both Mandarin and English. Proficient with Microsoft office applications, Word, Excel, and PowerPoint. Extremely organized, highly structured thinker and excellent interpersonal communication skills, Patience, Inquisitive, innovative, proactive, meticulous, and can-do attitude. Fresh graduates are welcome to apply.

  • Malaysia
  • Permanent
  • Negotiable

Solutions Consultant (Network Security)

International award-winning executive recruitment expert Monroe Consulting Group is recruiting on behalf of a renowned multinational IT Distributor. Our client is seeking for a Solution Consultant / Presales with strong experience in IT Solutions industry. Job Responsibilities: Assume responsibilities as a Subject Matter Expert in the field of security, including but not limited to the following technologies: Network Security and/or Cloud Security, Application Security, Endpoint Security, SIEM/SOAR/IAM. Responsible for designing and implementing multiple product solution use cases while reviewing existing solutions for market validity, Conduct solution demonstrations, support, and proof-of-concepts if required, Responsible for preparing Solution Presentation, Proposal and Invoice Documents, Work closely with the Sales Department, sales team leader and field teams to ensure closing opportunities in the pipeline. Participate and contribute to Vendor RFP/RFI responses, Provide end-to-end solution expertise with best practices, architecture diagrams, assessment and migration support, Prepare and deliver presentations, communicate value proposition, technology solutions, benefits of security technical webinars and business case to partners, Provide sales and technical enablement training internally (to sales team) or externally to the reseller base (not a core competency) Job Requirements: Bachelor's degree in Information Technology / Computer Science or equivalent experience certificates is preferred. Minimum 2 years of relevant work experience as presales/ solution consultant. Professional Technical Certificate in Security is required, IT Distributor and/or SI experience would also be an added advantage, Good communication skills and the ability to interact effectively with all levels of management,

  • Ho Chi Minh City
  • Permanent
  • Negotiable

UX/UI Designer

International award-winning executive recruitment expert Monroe Consulting Group is recruiting on behalf of a fast-growing AgriTech company. As the business keeps developing, our client is seeking for UXUI Designer position. The job is based in Ho Chi Minh City, Vietnam. Job Summary: The dedicated UXUI Designer is expected to help us with Web/UI design, creative design, and branding our brand. Job Responsibilities: Gather and evaluate user requirements in collaboration with product managers and frontend engineers. Illustrate design ideas using storyboards, process flows and sitemaps. Design graphic user interface elements, like menus, tabs and widgets. Build page navigation buttons and search fields. Develop UI mockups and prototypes that clearly illustrate how sites function and look like. Create original graphic designs (e.g. images, sketches and tables) Prepare and present rough drafts to internal teams and key stakeholders. Identify and troubleshoot UX problems (e.g. responsiveness) Conduct layout adjustments based on user feedback. Adhere to style standards on fonts, colors and images. Job Requirements: At least 3+ years of industry experience in UI/UX design and 1 year experience in focusing UI design Familiar with one of the mainstream UI frameworks such as Element, Material, etc. and use them whenever you can. Familiar working with frontend engineers and product team, and have knowledge of basic HTML5, CSS3, and JavaScript skills. Solid understanding of principles of good layouts, compositions, colors, and branding.

  • Ho Chi Minh City
  • Permanent
  • Negotiable

Cobol Application Developer

International award-winning executive recruitment expert Monroe Consulting Group is recruiting on behalf of a global fastest-growing IT service provider. As the business keeps developing, our client is seeking for Cobol Application Engineer position. The job is based in Ho Chi Minh City, Vietnam. Job Responsibilities: Provide solutions and design for Life/Asia application in order to achieve delivery excellence. Analyze root causes, assess impact and provide solution, and data correction. Provide data extraction and query reporting services. Knowledge interfaces of Life/Asia application with different front end applications through Business Objects and MQ . Read and trace precedent the logic with SMART/400 programming, Cobol and Life/Asia. Understanding of various modules of Life/Asia application from New Business, Receipting, Payment, Policy Alteration, Policy Services, Loan, Lapse Rein, Fund Switch, Surrenders, Partial Surrenders, Claims, Fully Paid, Maturity, Bonus allowance, Universal Life Deal, Universal Life Interest Dealing, Net Due Financial, Commission, Compensation, Agent Persistency Job Requirements: At least 5+ years of relevant experience on SMART/400 COBOL and preferably on Life/Asia application. At least: LOMA 280/290 certificate and 3 years working in an insurance company, with mastery of the entire contract insurance life cycle (New Business, Receipting, Payment, Policy Alteration, Policy Services, Loan, Fund Switch, Surrenders, Claims, Fully Paid, Maturity, Bonus allowance, Universal Life Deal, Universal Life Interest Dealing, Net Due Financial, Commission, Agent Structure) Fluency in Speaking and Writing English. (Vietnamese only) Hands on experience on Business Objects, Day End Batch and Month-End Batch processing. Good team player, Good analytical, Proactive thinking, Adaptability, Eagerness to learn new things.

  • Ho Chi Minh City
  • Permanent
  • Negotiable

Cloud Solutions Engineer

Executive recruitment company Monroe Consulting Group Philippines is recruiting on behalf of one of the world's renounced Academic Research Institute that provides learning and Education to people. Our respective client is looking for a Cloud Solutions Engineer (Open for Remote Work). The Cloud Solutions Engineer's role is to design architecture, develop proof-of-concept projects, and champion best practices. In addition, you will work with our Software Development Project Lead and Scrum Master in the planning stages to determine priorities. You will also have the capacity to contribute to the development by writing codes and reviewing pull requests. The Cloud Solutions Engineer will report to the Lead Solution Architect and lead the creation of full-stack JavaScript solutions for our eLearning platforms. You will also collaborate with other Cloud Solutions Architects and Software Engineers to design system integrations, to optimize the use of services leveraged by the current business-to-consumer applications such as AWS (Amazon Web Services), Cloudflare, and Contentful. Job Responsibilities: Solution Design and Architecture Supports projects or change initiatives by preparing technical plans and applying design principles. Align solutions with enterprise and solution architecture standards (including security) Develops prototypes/simulations to enable informed decision-making Creates, supports, and maintains Web Services and REST APIs Programming/Software Development Develops and maintains complex, and feature-rich web services and applications with JavaScript Resolves complex operational problems with software and fixing bugs (Level 3, Incident Management) Leads and develops a full-stack JavaScript development team DevOps culture and automation Setups and lead an automated, continuous delivery pipeline Measures, tailors, improves and automates the use of methods and tools in adherence to the AWS (Amazon Web Services) Partner Agreement Learning design and development Designs and develops resources to transfer knowledge, develop skills, and change behaviors Mentor developers and ensure their technical skills remain up to date Basic Qualifications: At least three years of experience in full-stack JavaScript development Strong background in the full lifecycle of building and maintaining web applications Aptitude for problem-solving Excellent communication and interpersonal skills Preferred Qualifications: At least three years of experience with 2 of the following technologies: React, Angular, Vue or Nuxt, Node.js, AdonisJS, GraphQL, TypeScript Deep understanding of frontend concepts such CDNs, Single Page Applications, Headless CMS, CSS Preprocessors, and Libraries Capable of designing and delivering scalable application architecture in the AWS ecosystem Experience in Agile development using Scrum, Scrumban, or Kanban Work Arrangement Open to remote work until the end of the year or until the pandemic entirely slows down (with further notice)

  • Makati City
  • Permanent
  • Negotiable

Senior AWS Infrastructure Engineer

Executive search firm Monroe Consulting Group Philippines is recruiting on behalf of one of the world's renounced Academic Research Institute that provides learning and Education to people. Our respective client is currently looking for a Senior AWS Infrastructure Engineer. In this role, you will collaborate with colleagues across different areas of the business and branches. It is an opportunity that will enable you to widen your horizon by learning from other cultures. This role will be the pinnacle of supporting and securing the AWS infrastructure and service offering. This role includes but is not limited to monitoring, troubleshooting of issues, cost optimization, security monitoring, and being our team's AWS Subject Matter Expert (SME). Job Responsibilities: Working under the supervision of the Cloud and Security Architect in the UK, you will be involved in: Regular monitoring of the current AWS environment to ensure best practices are followed Reviewing Security Hub findings and guiding the technology teams through to resolution Escalation points for the support teams on Security, AWS, and other IaaS / SaaS solutions Research and evaluate new AWS services and solutions and provide recommendations on the adoption of new technologies Work collaboratively with the English Technology team to understand any requirements for new accounts and services within AWS Ensure all system changes require ed follow the Change Management process Job Qualifications: It will be ideal for this part if you have a minimum of 3 years of experience of hands-on AWS experience. will make you a strong candidate if you have a strong and proven technical background with a deep understanding of a broad range of technologies including but not limited to, networking, DNS, CDNs, email systems, and security in the Cloud. In addition, experience, knowledge, or expertise in the following would give you an advantage: You will have at least 3 years of experience of hands-on exposure to AWS and a good understanding of AWS organizations You will have been certified to a minimum of AWS Associate level, with either Solutions Architect or SysOps Administrator. Experience and knowledge of managing complex and secure AWS environments Experience with AWS services such as Security Hub, GuardDuty, Macie, CloudTrail, CloudFormation, and other automation

  • Makati City
  • Permanent
  • Negotiable

Sales Operations Coordinator

Executive search firm Monroe Consulting Group Philippines is recruiting on behalf of an integrated online platform built for the maritime industry. Job Summary: Our respected client is seeking an experienced Sales Operations Expert of the highest professional standing and a background in providing admin and operational support to Sales teams for the job of Sales Operations Coordinator. The Sales Operations Coordinator is expected to report to the Head of Service Management whilst closely coordinating with the Head of Enterprise and Web Buyer Sales on operational tasks such as generation of reports, monitoring of contracts, and other projects related to Sales Admin and Operations. The job is in Taguig, Metro Manila, Philippines, and offers Hybrid flexibility but is mostly WFH. Key job responsibilities: Generate accurate reports of Buyer KPIs, MAN KPIs, vessel activity, supplier onboarding status, trade adoption, product roadmap, and others that may be needed from time to time Assist/provide Demo Support Ensure that all supplier contracts comply with the most updated terms and conditions Ensure all suppliers are notified within the prescribed period of upcoming renewals and/or changes/revisions to existing contracts Ensure all new/updated contracts bear the correct terms and conditions and are uploaded into the system promptly Deactivate inactive contracts Put in place process improvements to ensure proper contract management and overview Monitor billings for suppliers with nonstandard terms and conditions Follow-up escalated open invoices Calculate individual sales performance versus commission and SPIFF Prepare commission calculations for the Sales Team Conduct proactive service monitoring via Salesforce Understand the status of customer product enhancement requests and communicate with internal teams for more seamless coordination. Other tasks that may be assigned that are related to the role Key job requirements: Minimum of three years of relevant experience as a Sales Operations Coordinator or similar role in a similar industry At least 3 years of relevant experience in supporting a Sales Operations Team Literate in the use of IT systems like ERP and other SaaS-related applications Experience in KPI monitoring Advanced computer skills in MS Office (particularly with Excel) Good understanding of cloud-based dashboard reporting tools like Salesforce and Power BI Attention to detail Good analytical skills Aptitude for technology Excellent stakeholder management Excellent business writing skills

  • City of Taguig
  • Permanent
  • Negotiable

Data Engineer

Executive recruitment company Monroe Consulting Group Philippines is recruiting on behalf of a leading AI and big data company providing digital transformation, fraud prevention and process automation services in Asia. Job Summary Our respected client is seeking a hands-on Data Engineer to help them build out and manage the data infrastructure, which will need to operate reliably at scale using a high degree of automation in setup and maintenance. The Data Engineer will need to be able to work with the technical leadership to make-well informed architectural choices when required and responsible to produce transparent and easy to navigate data pipelines. The job is based in Makati City, Philippines that offers hybrid work arrangement. Key job responsibilities: Setting up and managing the data infrastructure, plus building new systems where required. Building and optimizing key ETL pipelines on both batch and streaming data. Design and build data model design and responsible for data quality. Play active roles in ensuring data governance tooling is implemented and policies thereby adhered to. Key job requirements: At least 5 years of relevant work experience ideally GCP, but strong experience in another platform such as AWS or Azure works as well Exposure on event streaming platforms such as Kafka Stream analytics frameworks such as Flink, Spark, GCP Dataflow, etc. Workflow schedulers such as Apache Airflow Cloud data warehouses such as c, Redshift, or Snowflake, Java, Kotlin, Scala, Python. Comfortable writing detailed design documents Previous exposure to financial services domain and security needs is a plus

  • Makati City
  • Permanent
  • PHP100000 - PHP150000 per month + Competitive Package

Business Development Manager

International award-winning executive recruitment expert Monroe Consulting Group is recruiting on behalf of a world-leading a Business Development Manager for manufacturing startup. You will be responsible for identifying the IoT business opportunities, providing automation products into the factory automation and process automation sectors, managing the sales-pipeline, building and maintaining successful relationships with prospects and existing clients. Job Responsibilities: Develop sales by identifying, generating and pursuing potential business opportunities and viable income streams for IoT solutions Generate new business lead in emerging markets like hydrogen & renewable energy sectors etc. Prepare business proposals, sales pitch and other business development material Provide information for management by preparing short-term and long-term IoT service sales rolling forecasts and special reports and analyses Interact with business leaders and drive engagement by offering IoT 4.0 solutions (from ground to cloud) Expand various sales channel including B2B, OEM, distributor etc. Job Requirements: Master or Bachelor Degree holder in Automation Engineer or related Proven track record of sales achievement within IoT solutions and industry 4.0 Minimum 7 years of experience in a technical sales position Ability to communicate technical concepts to both technical and non-technical stakeholders Fluent in spoken and written in English

  • Ho Chi Minh City
  • Permanent
  • Negotiable

Managing Director (Fintech Industry), Bangkok

Executive recruitment company Monroe Consulting is recruiting on behalf of a global company setting up a digital lending business in Bangkok. The company has been providing both innovative financial services across the globe for over 20 years The position will be responsible for overall setting up the digital lending business in Thailand and execution of business plan and strategic concept in partnership with a leading ecosystem in Thailand. Job Responsibilities Creating, communicating, and implementing the Company's vision, mission, and overall direction. Leading the development and implementation of the Company's overall strategy. Soliciting advice, guidance and direction from the Board of Directors Formulating, implementing and overseeing the business plan that guides the direction of the Company. Creating and managing the right culture, shared attitudes, values, goals and behaviours for a conducive employee environment Growing and leading the team within the business including overseeing career development / progression and organizational structure Evaluating the success of the Company in reaching its goals Evaluating potential acquisitions or the sale of the Company under circumstances that will enhance shareholder value. Representing the Company for civic and professional association responsibilities and activities in the local community, the state, and at the national level. Participating in industry-related events or associations that will enhance the MD's leadership skills, the Company's reputation, and the Company's potential for success. Work cross-functionally and collaboratively to ensure continued alignment with other functional teams and engage with key stakeholders Job Requirements Relevant Masters' qualification or MBA Extensive relevant professional experience in a global banking or finance organisation (potentially in a General Manager capacity or similar) with exposure to Europe and/or the US as well as Asia Experience in / deep knowledge of the Thailand market Willingness to wear "multiple hats" and be involved in all aspects of the organisation, especially during the high growth phase Flexible approach with strong interpersonal and stakeholder management skills Sound Business strategy skills and commercial acumen and data-driven approach and ability to execute at an operational level Strong communication skills - including English and other relevant languages for the region

  • Bangkok
  • Permanent
  • THB500000 - THB800000 per month

Head of Data Science (Technology)

Award-winning executive recruitment company Monroe Consulting Group Thailand is seeking for a Head of Data Science on behalf of our international client in Technology software platform industry. The job is based in Bangkok. The Head of Data Science will be responsible for managing new transformation projects with solid Data Science, Machine Learning knowledge to ensure the enhancement and deployment of new features and projects alongside with internal business and technical teams. Job Responsibilities Design data science roadmap plan. Build a team of data scientists, guide and coach junior members. Create, maintain and enhance core and new features of the company's platform. Design, prototype, and implement models. Manage project's life cycle (data preparation, model development, production deployment). · Define, implement framework of continual ML innovation with continuous learning and inference. Work with internal teams to develop ML pipelines, through high system availability and reliability. Use methods such as NLP, clustering, dashboarding, and other to develop solutions Job Requirements Minimum Bachelor in Mathematics, Statistics, or Computer Sciences. Degree in quantitative or scientific field will be an advantage. Experience in building and managing a team. Strong statistical modelling skills, SQL querying, Data mining, and data cleansing. Advanced skills in Python, including tools like Tensorflow, NLP, Scikit-learn, NumPy, Pandas... Knowledge of ML algorithms (neural networks, decision trees,...) and infrastructure (ETL, visualization/reporting...) Experience with cloud infrastructure tools (EC2, S3, Redshift). Knowledge of web applications, service-oriented architecture, version control. Strategic mindset, and project planning skills. Excellent communication skills.

  • Bangkok
  • Permanent
  • Negotiable

AVP/Manager, NFT Customer Acquisition

Executive recruitment company Monroe Consulting Group Philippines is recruiting on behalf of a software development company providing an order-book exchange that offers Filipinos fair access to the top cryptocurrencies and other digital assets. Job Summary Our respected client is seeking a professional with customer acquisition experience who will be responsible for the B2C aspects of the business and knowledgeable on web3, metaverse, and NFTs including Crypto Punks and BAYC for the job of Manager for NFT Customer Acquisition. The Manager for NFT Customer Acquisition is responsible for acquiring and maintaining users for the company's NFT Marketplace Platform. He/She will be working with the company's Marketing Department in executing campaigns that will further drive users into the platforms. The job is in BGC, Taguig City, Philippines, and offers a WFH/Hybrid set-up. Key job responsibilities: Liaises with the NFT Head to work on the NFT marketplace's strategy and roadmap vis-a-vis the industry trends and consumer insights and behavior Utilize a deep understanding of web2, web3, and consumer behavior to drive marketing initiatives that are innovating and groundbreaking. Leads theB2CGTM initiatives by: Defining the overall B2C business objectives, value proposition and positioning strategy of the company's NFT marketplace Identifying and profiling each NFT creator's target audience Working with the Marketing Department in executing NFT marketing strategies leading up to the drops / launch dates of various NFT collections and pushing the company as the marketplace of choice Work with the NFT Curation Team in creating and pitching marketing strategies for the launch of various creator's NFT collections. Work with the Marketing Department in executing NFT marketing strategies leading up to the drops / launch dates of various NFT collections Works with the Marketing Team to maintain a rolling marketing calendar to ensure constant marketing presence for the NFT Marketplace Platform in general and for specific NFT collections. Key job requirements: Strong previous work experience in marketing/advertising and similar disciplines. Experience with retail customer acquisition. Experience working with a range of cross-functional teams - product, community, design, to develop and execute marketing strategies. Experience developing and driving marketing strategies at an agency or consumer brand. Well-versed in managing multi-channel campaigns with an understanding of marketing funnels and how different channels drive impact. Knowledgeable on web3, metaverse, and NFTs including Crypto Punks and BAYC, including the prevailing business models & community engagement strategies these projects utilize.

  • City of Taguig
  • Permanent
  • Negotiable

Azure Cloud/.Net Support Analyst (Associate to Senior Level)

Executive search firm Monroe Consulting Group Philippines is recruiting on behalf of a leading technology company who offers a full spectrum of global technology and supply chain services to businesses around the world. Job Summary: Our respected client is seeking for an experienced professional managing digital projects and deliverables for the job of Azure Cloud/.Net Support Analyst (Associate to Senior Level). The Azure Cloud/.Net Support Analyst will work on support environment by interacting with end users directly to support web applications and services. They will be responsible for receiving, performing root cause analysis, troubleshooting, and addressing of day to-day support requests involving SQL Server, C#.NET platforms. Escalate enhancement requests, complex issues to the development team and get it addressed on a timely manner. The job is based in Taguig City, Philippines. Key job responsibilities: Receive, perform root cause analysis, troubleshoot, and address support requests. Percent of time spent in this area: 80% Results: Receive and respond to support incidents received in a timely manner. Perform root cause analysis, address data issues, monitor application performance, troubleshoot, document issues, and report them to L3 support team for bug fix. Coordinate with L3 support to help test addressed issues on UAT environment. Documentation and Functional Test Web Applications, Training Percent of time spent in this area: 15% Results: Document steps taken to resolve issues, Functional test web applications and web services for support, participate in trainings of demo/ pilot review of upcoming changes. Administration, Status meetings Percent of time spent in this area: 5% Results: Coordinate with team members for communication and knowledge transfer, participate in team status meetings. Key job requirements: Graduate of any IT Related 4- or 5-year course. Associate Level: 1 to 3 years' experience in related technologies. At least 1-2 years of Development/Production Support experience on Angular, Microsoft Azure Cloud Platforms with familiarity on .NET Core 2, Azure AD, Redis, Micro App/Services, Azure SQL Server. Some experience in working these platforms: C#.NET, ASP.NET, IIS and SQL Server 2012 or later. Ability to troubleshoot code written in above languages/tools, able to fix bugs if needed or write scripts to address production issues. Advantage to have experience in web-based application monitoring (APM) tools such as New Relic, Azure, Dynatrace etc. Very strong communication skills both written and verbal with strong technical, analytical, and problem-solving skills. Senior Level: 8 to 12 years' experience in related technologies. At least 4-7 years of Development/Production Support experience on Angular, Microsoft Azure Cloud Platforms with familiarity on .NET Core 2, Azure AD, Redis, Micro App/Services, Azure SQL Server. At least 3-5 years' experience in working these platforms: C#.NET, ASP.NET, IIS and SQL Server 2012 or later. Ability to troubleshoot code written in above languages/tools, able to fix bugs if needed or write scripts to address production issues. Advantage to have experience in web-based application monitoring (APM) tools such as New Relic, Azure, Dynatrace etc. Very strong communication skills both written and verbal with strong technical, analytical, and problem-solving skills. Disclaimer: The duties and responsibilities described are not a comprehensive list and that additional tasks may be assigned to the employee from time to time or as necessitated by business demands.

  • City of Taguig
  • Permanent
  • PHP80000.00 - PHP100000.00 per month

Marketing Director

Executive search firm Monroe Consulting Group Philippines is recruiting on behalf of an online payments company who helps digital content providers monetize their products and services in more than 50 markets. Job Summary: Our respected client is seeking an experienced Marketing Leader of the highest professional standing and a background in people management in any fintech or payment solutions, e-wallets, and/or online gaming platforms for the job of Marketing Director. The Marketing Director is expected to grow the company, the trusted source of games and in-game currencies for millions of gamers worldwide, with a robust omni-channel marketing program. Reporting to the Global Marketing Director, you will be instrumental in driving the company's market share in the Philippines, by leading the local Marketing Team and driving key strategic initiatives. The job is in Metro Manila, Philippines and offers a full WFH set-up. Key job responsibilities: Lead the go-to-market strategy of the company, manage the end-to-end marketing process from conceptualization, marketing budget planning to campaign execution and post-campaign data analysis. Drive marketing partnerships with new and existing partners, pitch marketing promotion ideas and deliver effective partnership campaigns mapped to business objectives. Drive user acquisition, user engagement and revenue growth on the company's online shop via various online marketing channels (website, social media, influencer/KOL, emails, push notifications, e-sports). Organizing, enabling and managing the Philippines Marketing Team. Manage social media content and build an engaging online community on Facebook, Instagram, TikTok and YouTube. Collaborate with top gaming influencers, oversee local influencer search, enhance the quality of marketing campaigns produced by influencers. Drive the growth of the biggest community esports tournament in the region. Work cross-functionally within different verticals and country leadership to drive the company's revenue and increase partnership and deeper collaboration. Work closely with the global digital & brand team and senior stakeholders based in Singapore to share knowledge, develop best practices and achieve marketing efficiencies to contribute to the company's global expansion. Key job requirements: 10+ years of relevant work experience in marketing, with focus on brand marketing, partnership marketing, social media marketing and influencer marketing. At least 5+ years of people management experience in managing a team of associates. Sound leadership skills, with a track record of managing, coaching, and elevating marketing teams. Deep understanding of the gaming industry is highly preferred. Excellent track record in at least one of the following areas: Growth Marketing, Digital Marketing, and/or Integrated Marketing (Paid, Earned & Owned) Experience leading a digital go-to-market strategy, marketing calendar planning and performance forecast. Wide marketing network and connection with brands in the Philippines would be valuable. Strong track record of making smart decisions backed by excellent judgement. Expert in end-to-end marketing campaign development from idea conceptualization, budget planning to campaign execution and post-campaign data analysis. Entrepreneurial mindset with experience in building up a new brand and/or launching a new market is a huge plus. You are proactive, action-oriented and operate with a sense of urgency. Excellent communication & presentation skills with the ability to pitch new businesses and partnership deals to external partners and internal stakeholders. Ability to work autonomously in a fast-paced environment, highly organized and can successfully manage various processes across teams and projects. Outstanding communication & presentation skills, with strong strategic and analytical capabilities and pay great attention to details. You thrive in a fast-paced, cross-functional, and culturally diverse environment. Fluency in English and Tagalog required.

  • Manila
  • Permanent
  • PHP200000.00 - PHP250000.00 per month

HR Business Partner (Night Shift-Foodtech-Customer Service)

Executive recruitment company Monroe Consulting Group's Technology Division is partnered with a leading organization within the Foodtech/POS industry within the US F&B Market. The client is looking for a HR Business Partner (Night Shift) to manage their Human Resources operations within their Malaysia Office. Ideal candidate should have HRBP experience within shared services, BPO, call center, helpdesk office/centres. The job will be based at Cheras. Job Description: Manage and oversee human resources operations. Create and implement HR initiatives to achieve overall business goals. Consult with line management and provide daily HR guidance Analyze trends and metrics with the HR department Resolve complex employee relations issues and address grievances Work closely with management and employees to improve work relationships, build morale and increase productivity and retention. Provide HR policy guidance. Monitor and report on workforce and succession planning. Identify training needs for teams and individuals Evaluate training programs Job Requirement: At least Bachelor's degree in Human Resource Management, Business Management, Business Admin or related field. At least 3 years of HRBP experience within BPO organization. Able to work night shift. High level of communication skills both in English and Mandarin. Demonstrable experience with HR metrics Sound knowledge of labour legislation and HR practices. Proficient in Microsoft Office applications as well as recruitment software. Strong analytical and problem solving skills. Excellent management and leadership skills. Sound organizational and decision making skills.

  • Malaysia
  • Permanent
  • RM120000.00 - RM144000.00 per annum
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