Infrastructure and Telecommunication Executive Search

Executive Search & Headhunting Recruitment Services for the Infrastructure and Telecommunication Industry

Monroe Consulting Group’s executive search services provide specialise recruitment expertise to help our clients secure the best talents within the Infrastructure and Telecommunication Industry. The ability of our recruitment consultants to source passive candidates is what has set us apart from other recruitment agency services. Monroe’s specialised executive search team thrive upon the partnerships it has cultivated with some of the world’s most recognised and respected brand names within the Infrastructure and Telecommunications Sectors.

Monroe provides a unique recruitment approach that targets mid-level to senior professional for companies in the Infrastructure and Telecommunication industry. In many cases, our executive search firm acts as an essential recruitment partner for building mid to senior-level management teams, which are critical to the success of the company. Our team of experts can help you find talents across all major sub-sectors within the Infrastructure and Telecommunication industry including (but not all) Infrastructure and platform, Technology Devices, phone, radio, TV Operators, Over-the-top content (OTT), content, advertising services and Retail and distribution.

Browse our current job roles or contact our consultants to uncover your next role.

Searching for talent in the Infrastructure and Telecommunication Industry? Reach out to us to source the most qualified talent in the market.

Latest roles.

Hotel Resort Manager (Telecommunication)

Job Summary: We are seeking a dedicated and experienced Operations Manager to oversee the daily operations of our hospitality establishment. The ideal candidate will ensure the highest standards of customer service, efficiency, and profitability while maintaining a positive and productive work environment. Key Responsibilities: Operational Management: Oversee all aspects of daily operations, including front desk, housekeeping, food and beverage, maintenance, and guest services. Develop and implement standard operating procedures to ensure consistent service quality and operational efficiency. Monitor and manage budgets, ensuring financial goals are met or exceeded. Staff Management: Recruit, train, and supervise staff, ensuring all team members are aligned with company standards and policies. Conduct performance evaluations and provide ongoing coaching and development to staff. Foster a positive work environment, promoting teamwork and high levels of engagement. Guest Experience: Ensure exceptional guest service and satisfaction by addressing and resolving guest complaints and feedback promptly. Monitor and analyze guest feedback and implement strategies for continuous improvement. Maintain a visible presence with guests to ensure their needs are met and expectations are exceeded. Quality Control: Conduct regular inspections of facilities, equipment, and services to ensure compliance with health, safety, and company standards. Implement and monitor quality assurance processes to maintain high service and operational standards. Financial Management: Develop and manage budgets, forecasts, and financial plans for the operations department. Monitor financial performance, identify areas for improvement, and implement cost-saving measures. Prepare and present regular reports on operational and financial performance to senior management. Vendor and Supplier Management: Negotiate contracts and maintain relationships with vendors, suppliers, and service providers. Ensure timely and cost-effective procurement of goods and services. Strategic Planning: Collaborate with senior management to develop and implement operational strategies that align with company goals. Identify opportunities for growth and improvement within the operations department. Qualifications: Bachelor's degree in Hospitality Management, Business Administration, or a related field. Proven experience as an Operations Manager or similar role in the hospitality industry. Strong leadership and team management skills. Excellent communication and interpersonal abilities. Exceptional problem-solving and decision-making skills. Proficiency in financial management and budgeting. Knowledge of industry regulations and standards. Ability to work flexible hours, including weekends and holidays.

Bohol
Permanent
Negotiable

Front Desk Associate (Telecommunication)

Job Summary: We are seeking a friendly, professional, and detail-oriented Front Desk Associate to be the first point of contact for our guests. The ideal candidate will ensure a welcoming and efficient experience for all visitors, providing excellent customer service and handling administrative tasks with precision. Key Responsibilities: Guest Services: Greet and welcome guests with a friendly and professional demeanor. Check-in and check-out guests efficiently, ensuring all details are accurate. Assist guests with inquiries, reservations, and other requests. Provide information about the hotel's facilities, services, and local attractions. Reservations and Room Assignments: Manage room reservations and ensure optimal room allocation. Update and maintain accurate guest records and reservation information. Handle changes to reservations, cancellations, and special requests. Customer Service: Address and resolve guest complaints and issues promptly and professionally. Ensure guest satisfaction by anticipating needs and exceeding expectations. Coordinate with other departments to ensure guest requests are fulfilled. Administrative Duties: Answer and direct phone calls, emails, and other correspondence. Process payments and maintain accurate billing records. Manage front desk supplies and ensure the area is neat and organized. Maintain confidentiality of guest information and adhere to data protection policies. Security and Safety: Monitor security cameras and report any suspicious activity to the appropriate personnel. Follow safety procedures and emergency protocols as required. Ensure that guest keys are properly handled and secured. Communication and Coordination: Liaise with housekeeping, maintenance, and other departments to ensure seamless service delivery. Communicate effectively with team members and provide support as needed. Participate in front desk meetings and training sessions. Qualifications: High school diploma or equivalent; additional certification in hospitality is a plus. Proven experience as a Front Desk Associate or in a similar role in the hospitality industry. Excellent communication and interpersonal skills. Strong customer service orientation and problem-solving abilities. Proficiency in using hotel management software and Microsoft Office Suite. Ability to multitask and work effectively under pressure. Professional appearance and demeanor. Flexibility to work various shifts, including weekends and holidays.

Bohol
Permanent
Negotiable

Head of Sales (Telco)

Executive recruitment company Monroe Consulting Group Indonesia is recruiting on behalf of a Multinational Connectivity and ISP company for the role of Head of Sales with at least 15 - 20 years experience in the field. Key Responsibilities: Propagate company's sales mission to deliver associated programs for the company to achieve the business plan and revenue goals for the region Jointly working with Director Sales & Business Development to create strong market penetration to all prospecting customers Drive individual sales activities to build strong sales opportunities pipeline Driving the sales organization from initial introduction, sales development activities until winning all segment customers in the country for all LTV products and services for all existing and prospective customer accounts - Farming and Hunting Strategize and lead all sales team managed under supervision mainly Pipeline management, Quarterly Sales Target, Account Segmentation, Hyperscalers account penetration, and revenue & sales quota achievement. Sales, pipeline and quota achievement Managing the day to day sales function with respect to reporting, forecasting, implementation of sales strategies within the country Prepare weekly, monthly reports. Prepare and manage Rolling Forecasts for the Drive Sales Performance through an efficient CRM management system while working closely with the leadership team Grow and manage the sales pipeline of all segments on a funnel based approach. Incubate, develop and manage a channel and partner program across these regions Managing Channels and alliances program end to end: recruitment, training, development, performance , revenue and quota's and bonus and renumeration. Key Requirements: Should be a self starter willing to match the pace of a s start up organization and the ability to work as a entrepreneur manager . Strong existing business relationships experience with a rolodex of contacts at senior level within identified verticals like OTTs, Enterprise, Fintech, Gaming companies, Video and Content players, CDN, large global carriers and telco's who have Asia/ Indonesia connectivity and cloud needs. Candidates with knowledge of Global MNC compliances/ work experience with a US based MNC/ work experience with a startup will be preferred. Should have handled large matrix customer organizations with mapping abilities at all relevant level - influencers to decision makers. Ability to work under high pressure sales environment with all internal and external stake holders. Must have experience of having handled multi million USD deals in the field of network connectivity - land and sub-sea networks. Must have experience and knowledge of fiber networks, cloud connectivity and content networks delivery. Must have experience of managing and running a remote office and reporting thereof. Must have at 10 - 18 years of hardcore tech sales experience. Must have a full time MBA from a premier institute. Excellent stakeholder management and very strong verbal & communication skills required. This role will need the ability and experience to grow the role and the function with proven experience having spearhead sales and marketing organizations in an agil tech sales business environment.

Indonesia
Permanent
Negotiable

Sales Segment (Enterprise)

Monroe Consulting Group is currently assisting a client in looking for a top enterprise sales professional based in Indonesia's office. Our client is a hyper growing telecommunications infrastructure company, under a global private equity fund. Job Responsibilities: Driving the sales and sales development activities in the country for all LTV products and services for all existing and prospective customer accounts Strategize and lead all sales related activities like Account Acquisition, Account management, Relationship management, and revenue and sales quota achievement. Prospect and source new customer accounts in Indonesia. Job Requirements: At least 15 years of total experience Extensive account management and sales experience Strong existing business relationships experience with a rolodex of contacts at senior level. Experience and knowledge of fiber networks, cloud connectivity and content delivery networks.