Executive Search & Headhunting Recruitment Services for the Infrastructure and Telecommunication Industry

Monroe Consulting Group’s executive search services provide specialise recruitment expertise to help our clients secure the best talents within the Infrastructure and Telecommunication Industry. The ability of our recruitment consultants to source passive candidates is what has set us apart from other recruitment agency services. Monroe’s specialised executive search team thrive upon the partnerships it has cultivated with some of the world’s most recognised and respected brand names within the Infrastructure and Telecommunications Sectors.

Monroe provides a unique recruitment approach that targets mid-level to senior professional for companies in the Infrastructure and Telecommunication industry. In many cases, our executive search firm acts as an essential recruitment partner for building mid to senior-level management teams, which are critical to the success of the company. Our team of experts can help you find talents across all major sub-sectors within the Infrastructure and Telecommunication industry including (but not all) Infrastructure and platform, Technology Devices, phone, radio, TV Operators, Over-the-top content (OTT), content, advertising services and Retail and distribution.

Browse our current job roles or contact our consultants to uncover your next role.

Searching for talent in the Infrastructure and Telecommunication Industry? Reach out to us to source the most qualified talent in the market.

Latest roles.

Business Development Manager (Telco)

Monroe Consulting Group is currently assisting a client in looking for a top sales professional for Telco and Government sector based in Indonesia's office. Our client is a multinational system integrator company, under a global private equity fund. Job Responsibilities Assess gaps and opportunities based on stakeholder feedback to improve business processes. Build good relationships with industry players. Develop business development plans that follow business development strategies. Develop business reports on new revenue streams, improved products and new businesses. Develop new business proposals based on market demand. Develop new product service offerings to meet market demands. Engage with business partners, suppliers and vendors for new business agreements. Obtain insights from business network on developments in product offerings and production. Review business development with stakeholders. Review regulatory restrictions on new business ventures. Review risk assessment and financial modelling of new business ventures. Review targets and goals across teams. Support stakeholder engagement sessions for new portfolios. Use business network and support knowledge sharing sessions to explore new business opportunities. Work with stakeholders to review gaps and opportunities in businesses. Pursuing leads and moving them through the sales cycle. Developing quotes and proposals for prospective clients. Job Qualifications University or bachelor's degree Minimum 5 years' experience in selling Technology solutions & services to Enterprise Clients (Surveillance, Networking, Telecommunication). Business development/sales management experience Strong relationship with C-level, IT director/managers. Consultative selling and hands-on skills in Technology Solutions: able to prepare custom sales kit, custom proposal, custom commercial quote to Customers. Excellent experience with sales pipeline management. Proven track record of achieving or over-achieving sales targets in Technology Solutions to Enterprise Client. Experience working at a Technology Solution company is preferred. Self-motivated and positive spirit. Excellent presentation, communication, and negotiation skills with a confident and aggressive approach. Fluent in English is required.

  • Indonesia
  • Permanent
  • Negotiable

Head of Customer Experience (Telecommunication)

Executive recruitment company Monroe Consulting Group Indonesia is recruiting on behalf of a Multinational Telecommunication Company for the role of Head of Customer Experience with at least 10 years experience in the field. Primary Responsibilities: Formulate and execute a customer experience strategy that aligns with the company's business goals. Inspire and lead cross-functional teams to deliver outstanding customer experiences. Collaborate with internal teams, including engineering, sales, and marketing, to harmonize customer experience initiatives with overall business strategies. Cultivate and nurture strong relationships with ISPs, comprehending their needs and challenges. Serve as a point of contact for complex issues arising between our underlying network infrastructure and ISPs' interactions with end-user consumers. Facilitate communication and collaboration to promptly resolve issues. Develop and implement crisis management plans to minimize customer impact. Ensure a comprehensive approach to customer experience, considering the entire B2B2C journey from our infrastructure to the end-user. Deploy strategies to enhance service delivery and alleviate customer pain points. Leverage customer feedback, data analytics, and market research to identify areas for improvement. Translate insights into actionable plans to elevate the overall customer experience. Implement continuous improvement initiatives to optimize processes and systems related to customer experience. Foster innovation to stay ahead of industry trends and meet evolving customer expectations. Analyze and map the end-to-end customer journey to pinpoint pain points and opportunities for enhancement. Implement strategies to streamline and enhance the customer experience at each touchpoint. Key Skills/Experience: Bachelor's or Master's degree in Business, Marketing, or a related field. A minimum of 10 years of relevant experience in customer experience within the telecom services sector. Proven leadership experience focused on customer experience, preferably in the telecom industry. Strong understanding of telecommunications networks, particularly in the context of FTTX solutions. Exceptional interpersonal and communication skills with the ability to collaborate across various teams and external partners. Analytical mindset with the ability to derive insights from data to inform decision-making. Strategic thinker with the capability to translate customer needs into actionable plans. Previous experience in a B2B2C business model is highly desirable.

  • Indonesia
  • Permanent
  • Negotiable

Business Manager (Telco)

Monroe Consulting Group Indonesia, an executive recruitment consultant, is partnering with a leading global fiber optic provider. We are currently seeking a proactive and dedicated Business Manager that is based in Jakarta. Job Responsibilities Drive awareness of requirements across business units and identify substandard systems processes through evaluation of real-time data. Serve as thought leader for business processes, developing systems prototypes that promote increased efficiency and productivity on multiple levels. Create and implement precise management plans for every project, with attention to transparent communication at all levels. Support the President Director and CoS to develop and implement strategic projects/initiatives. Develop strategic plans for businesses across geographies by articulating key trends/disruptions uncovered through robust market and competitive intelligence, and financial/budget analysis, as necessary and work with the top-line leadership team to execute ongoing projects/ initiatives and drive company's long-term vision. Run efficient weekly/monthly/quarterly business reviews by liaising with leadership team and providing real time data analytics, ensuring data sanctity for faster decision making. Implement process optimization strategies to streamline workflows and enhance productivity. Provide active support to the President Director and CoS to create business strategies and plans to meet the financial and operational objectives of the company. Demonstrate a strong understanding of financial principles, operational principles, analyze data and prepare insightful reports for executive review. Job Requirements Candidates with knowledge of Global MNC compliances/ work experience with a US based MNC/ work experience with a startup will be preferred. Candidate must have directly worked with Senior Leadership/ CXO level and have a sharp business acumen. Outstanding leadership abilities. Should have handled large matrix customer organizations with mapping abilities at all relevant level influencers to decision makers. Ability to work under high pressure environment with all internal and external stakeholders. Must have at minimum 5 years of experience preferably working with Big 4's or Business Manager roles or similar roles in organizations. Excellent stakeholder management and very strong verbal & communication skills required. Proven ability in Financial and budgetary processes as well as business operations will be an added advantage. Proficiency in Power BI and relevant business software and exceptional analytical skills

  • Jakarta
  • Permanent
  • Negotiable

Marketing Manager (Telco)

Monroe Consulting Group Indonesia, an executive recruitment consultant, is partnering with a leading global fiber optic provider. We are currently seeking a proactive and dedicated Marketing Manager that is based in Jakarta. Job Description Develop and implement strategies for enhanced brand visibility and strengthened positioning in the Indonesian market. Ensure consistent brand messaging across all channels and touchpoints. Plan and execute impactful events, including partnerships with industry associations and bespoke initiatives to boost brand awareness and engage key stakeholders. Manage PR activities, including media relations, press releases, and collaborations, to enhance brand visibility in collaboration with the PR firm. Conduct comprehensive market research, including competitive analysis, to identify market trends, opportunities, and challenges. Utilize insights to inform marketing strategies and enhance competitive positioning. Develop and implement digital marketing strategies, with a focus on social media and website SEO, to drive online engagement and lead generation. Monitor social media channels, analyze performance metrics, and optimize campaigns for maximum impact. Oversee day-to-day marketing operations, ensuring seamless coordination between internal teams and external partners. Implement efficient processes to streamline marketing workflows and maximize productivity. Requirement A Bachelor's degree in Marketing, Business, or a related field, with the added advantage of a Master's degree. Demonstrated success with 8 to 10 years of experience in marketing, emphasizing brand management, Digital marketing, events, and PR. Previous involvement in the global telecom/cloud industry is essential. Experience in the Indonesian market, showcasing a profound understanding of cultural nuances and market dynamics. Robust project management skills, encompassing proficiency with various marketing tools and platforms. Knowledgeable about SEO best practices and well-versed in current social media trends.

  • Jakarta
  • Permanent
  • Negotiable
Meet the team.