Executive Search & Headhunting Recruitment Services for the Consulting, BPO and Shared Services Industry


Executive recruitment company Monroe Consulting Group team of experts are able to identify the best talents within the Consulting, BPO (business process outsourcing) and Shared Services sector. Our consultant has the in-depth industry knowledge to help our clients uncover hard-to-find talents within the Consulting, BPO and Shared Services industry.

Monroe's Professional Services division’s knowledge of the Consulting, BPO and Shared Services industry allows our executive search consultants to excel in headhunting senior executives for leading national and multinational brands within the Consulting, BPO and Shared Services market.

Monroe Consulting Group headhunters are well-entrenched across the Consulting, BPO and Shared Services industry, enabling consultants to provide both our clients and candidates with a wealth of experience, intimate industry knowledge and the networks required for placing high-profile talent into key positions.

Our recruitment consultants are not only experts in their fields but also provide executive recruitment services for many job roles across the spectrum such as finance, sales, marketing, Human resources and many more.

Browse through our current positions or reach out to our consultant to uncover your next career opportunity.

Looking for talent in the Consulting, BPO and Shared Services industry? Partner with us to find the best qualified candidate in the market.

Latest roles.

ERP Functional Consultant

Monroe Consulting Group is partnering with a global consulting firm in hiring a motivated and detail-oriented ERP Functional Consultant with hands-on experience in Oracle NetSuite to support implementation and enhancement initiatives. Key Responsibilities Support end-to-end ERP implementation and enhancement projects preferably Oracle NetSuite Gather, analyze, and document business requirements, translating them into effective functional solutions Configure NetSuite modules in alignment with business needs and best practices Facilitate and support User Acceptance Testing (UAT), including issue tracking and resolution Prepare comprehensive documentation, including Business Requirement Documents (BRD), functional specifications, and user manuals Participate in client workshops, training sessions, and stakeholder discussions Provide post go-live support, including troubleshooting, system optimization, and continuous improvements Requirements 3+ years of experience in ERP functional consulting, preferably with Oracle NetSuite Proven experience in ERP implementation and/or enhancement projects Strong understanding of finance and accounting processes Hands-on experience in system configuration and UAT support Exposure to key business process modules such as Order to Cash (O2C), Procure to Pay (P2P), Record to Report (R2R), as well as Fixed Assets or Design to Build is highly preferred Strong analytical thinking and problem-solving skills Excellent communication and stakeholder management abilities Comfortable working in a client-facing, consulting environment Professional proficiency in English is required

  • Indonesia
  • Permanent
  • Negotiable

Strategy & Performance Market Insight Manager

About Our Client Monroe is representing a leading global provider in the BPO services industry. With a global team of over 2,000 professionals, our client combines deep domain expertise, innovative technology, and exceptional talent to optimize operations, elevate customer experiences, and accelerate business growth for travel and hospitality organizations worldwide. Role Summary Are you someone who naturally looks beyond the numbers to uncover what performance data actually means for the business? We are seeking a Sr. Manager, Strategy & Performance Insight to establish and lead our client's Strategy & Performance Communications function. This role serves as a crucial bridge between operational performance and strategic decision-making, translating complex data, transformation milestones, and risk factors into compelling, executive-level narratives and presentation materials. Key Responsibilities Executive Storytelling & Communications: Transform operational data, performance metrics, and strategic initiatives into clear, structured, and persuasive executive narratives for QBRs, leadership reviews, and client discussions. Insights & Cross-Functional Collaboration: Partner closely with Operations and Business Performance Transformation (BPT) teams to extract meaningful business insights, identify operational gaps, and pinpoint growth opportunities. Risk & Strategic Positioning: Reframe operational risks, challenges, and key achievements into commercially relevant, decision-oriented messaging. Presentation Ownership: Independently design and build clean, visually compelling, and strategically sound executive-level presentation materials. Standards & Best Practices: Establish organizational communication standards and frameworks for business reviews and executive updates. Executive Thought Partnership: Act as a strategic advisor to senior leadership across Operations, Commercial, and Transformation functions to elevate communication quality enterprise-wide. Requirements & Qualifications Experience: Background in strategy consulting, corporate strategy, business transformation, or high-level strategic communication functions. Storytelling & Presentation Skills: Exceptional narrative structuring abilities combined with advanced PowerPoint skills to create executive-ready materials independently. Commercial Acumen: Strong business acumen with the ability to simplify complex operational topics into impactful insights. Stakeholder Management: Confidence and experience engaging with senior leadership and C-suite stakeholders. Execution & Strategy Balance: A balance of high-level strategic thinking and hands-on execution (this is neither a purely theoretical advisory role nor a purely graphic design role). Track Record: Experience supporting strategic business reviews (QBRs), enterprise transformation initiatives, or client-facing strategic communications.

  • Indonesia
  • Permanent
  • Negotiable

Tax and Accounting Supervisor

Executive recruitment company Monroe Consulting Group Philippines is recruiting on behalf of a of a leading provider of accounting and tax services with over 35 years of experience, supporting businesses with accounting, tax compliance, financial reporting, and government regulatory requirements. The Tax and Accounting Supervisor leads Accounting Department and is the firm's senior-most technical resource on accounting, tax, and government compliance matters. The role ensures accurate and timely filing of tax returns, preparation of financial statements, and resolution of tax and accounting issues across a portfolio of approximately 200 SME clients, spanning BIR, SEC/DTI, LGU, SSS, PhilHealth, and Pag-IBIG compliance. This is a hybrid role, part technical specialist, part hands-on supervisor. The Supervisor directly leads a team of four (4) Junior Accountants, handling day-to-day task allocation, review, coaching, and quality control across the client portfolio. The Supervisor also serves as the firm's principal technical reviewer for complex accounting matters and its lead representative for complex BIR audits and assessments. Key Responsibilities: Accounting, Bookkeeping, and Tax Compliance Reporting Lead onboarding for new clients availing Monthly Retainer Engagement (MRE) services, including kickoff meetings, document and account setup, compliance calendars, and briefing the assigned Junior Accountant. Ensure timely and accurate preparation of client working papers and review all tax returns prior to filing and payment. Oversee accurate transaction entries and bookkeeping across the client portfolio, and supervise the preparation of spreadsheets and books of accounts required for BIR compliance. Oversee payroll processing, commission reconciliation, check voucher preparation, and payable list monitoring across assigned engagements. Ensure accurate record-keeping and compliance with BIR regulations across all client accounts. Implement and maintain a sound accounting system to efficiently monitor client accounts and streamline accounting processes. Maintain updated compliance tools, including checklists, templates, and engagement letters. Prepare client reports and documentation, proactively addressing compliance issues and providing regular updates on engagement progress. Technical Accounting Review and Financial Statement Oversight Oversee the preparation of Annual Financial Statements for clients, coordinating with partner external auditors and BOA-accredited CPAs for audit opinion and sign-off. Review journal entries for complex or non-routine transactions, including asset disposals, foreign exchange adjustments, accruals, and depreciation policy changes. Advise clients on proper accounting treatment for unusual transactions and ensure alignment with applicable PFRS. Review and finalize disclosure notes and supporting schedules for Annual Financial Statements prior to external audit submission. Communicate changes and updates to Accounting Standards and frameworks in the Philippines to the team and, where relevant, to clients. Identify and flag accounting risks or irregularities across client portfolios and recommend corrective actions to Management. Tax and Compliance Advisory Conduct comprehensive tax health assessments to verify client compliance status and secure clearances for client projects. Develop and recommend tax strategies that minimize liabilities while ensuring compliance. Provide advisory support on the tax implications of client business decisions. Research and resolve complex tax issues, delivering practical recommendations to clients. Conduct regular client visitations and meetings to ensure timely and quality deliverables. Schedule and prepare Junior Accountants for client visitations, and supervise their execution. Provide accounting and tax consultation support to the Compliance Department during new business registrations, including guidance on tax type registration (VAT vs Non-VAT), books of accounts requirements, and initial compliance setup. BIR Audit, Assessment, and LOA Defense Routine BIR, LGU, SSS, PHIC, and HDMF notices are first drafted by a Junior Accountant and reviewed by the Supervisor before release. The Supervisor personally leads complex or escalated cases only, with a working cap of 5 to 8 active complex cases at a time to protect quality and prevent overload. This cap is a starting estimate and should be adjusted once real caseload data is available. Act as the person-in-charge (PIC) for complex or escalated Letter of Authority (LOA) cases, including setting up meetings with BIR examiners, group supervisors, and revenue officers. Oversee record reconciliation, document consolidation, and data submission to the BIR for LOA cases under their direct handling. Devise ways to lower BIR assessments relating to LOA, and design accounting strategies and policies to reduce clients' future LOA exposure. Review responses to routine BIR, LGU, SSS, PHIC, and HDMF letters and notices drafted by Junior Accountants, and personally draft responses only for complex or escalated matters. Draft protest letters, position papers, and formal replies to Preliminary Assessment Notices (PANs) and Final Assessment Notices (FANs) for complex or escalated cases. Represent clients in informal conferences and meetings with BIR examiners on complex or escalated cases, working toward favorable resolutions and reduced assessments. Conduct internal tax health checks and diagnostic reviews to proactively identify client exposure areas before an LOA is issued. Prepare comprehensive tax reconciliation schedules and audit workpapers to support the defense of client positions during examination, and draft clear, comprehensive tax memorandums on complex matters. Team Supervision and Leadership Lead and mentor a team of four (4) Junior Accountants, providing guidance, feedback, and support for professional growth. Allocate tasks and review outputs to ensure accuracy, timeliness, and service quality across multiple client accounts. Set weekly and monthly objectives for the Accounting Department that ensure timely and accurate delivery of client services. Monitor team performance and maintain efficient workflow within the department. Establish and maintain technical SOPs, compliance checklists, and quality control standards specific to the department's scope of work. Conduct regular one-on-ones and formal performance reviews for direct reports, providing clear and actionable feedback. Participate in the screening, interviewing, and onboarding of new hires for the department. Initiate inter-department communication with Finance, Compliance, and Client Service Teams to ensure accurate workflows and processes. Training and Continuous Improvement Design and deliver periodic training sessions and reference materials, including briefings on newly issued BIR Revenue Regulations, Revenue Memorandum Orders, and Revenue Memorandum Circulars, to keep the team current and compliant. Identify skills gaps within the team and address them through targeted coaching, maintaining a basic reference library of compliance manuals, templates, and process guides. Support the processing of accountants' professional certifications and accreditations. Recommend and implement improvements to compliance processes and workflows as they come up. Key Qualifications: Certified Public Accountant (CPA) preferred; unlicensed candidates with at least 3 years of practical accounting and tax experience will be considered if a suitably experienced CPA is not available. At least 3 years of relevant experience, including experience as an engagement in-charge, team lead, or direct supervisor. Meaningful experience (2+ years) in a Big 4 accounting firm (SGV & Co., KPMG R.G. Manabat & Co., Isla Lipana & Co./PwC, Deloitte) or another large, reputable audit and advisory firm. Candidates from a Tax practice background are strongly preferred over Audit-only experience, given this role's heavy BIR-facing scope. Senior-level candidates, not yet at Manager level, are welcome to apply. Strong working knowledge of Philippine Financial Reporting Standards (PFRS, including PFRS for SMEs), BIR regulations, and current issuances (RRs, RMOs, RMCs). Direct experience handling BIR audits, LOAs, or tax assessments is a strong advantage. Some experience leading, coaching, or reviewing the work of junior staff, whether as a direct supervisor or as an engagement in-charge. Candidates without formal direct-report experience are welcome; this will be actively supported during the ramp-up period. Strong written communication skills, with the ability to draft technical memos, protest letters, and client-facing advisory notes. Comfortable representing clients in direct, sometimes adversarial, discussions with BIR examiners and revenue officers. Adaptable to an SME environment. This is a 15-person firm, not a Big 4 practice: there is no bench of associates to delegate to and no dedicated learning and development function, and the Supervisor will do hands-on work personally, not only review it. ​​​​​​​

  • Philippines
  • Permanent
  • Negotiable

Construction Engineer (Consultancy)

On behalf of our client, an established Japan-based workforce development and staffing company, Monroe Consulting Group is seeking results-driven Construction Engineers to join a global talent program. Starting your journey abroad as Assistant Chief Engineer, this role offers an exceptional long-term career track - systematically developing your expertise in infrastructure and building construction projects, with a structured pathway toward Construction Manager, all under a professional white-collar visa status (Gijinkoku). Responsibilities Support daily on-site construction operations across infrastructure, building, electrical, or plumbing projects, ensuring high workmanship quality. Assist in monitoring project cost, schedule compliance, and site safety under senior engineer guidance. Coordinate with subcontractors, project engineers, and other key stakeholders to support smooth project execution. Prepare and submit technical site reports and quality documentation. Follow detailed technical instructions from senior engineers and site supervisors, building toward greater responsibility over time. Complete an initial, intensive 1-year professional Japanese language training track in Tangerang prior to global deployment. Requirements Bachelor's Degree (S1) or higher in Civil Engineering or a closely relevant technical field. Minimum of 1 year of professional work experience on-site within the construction industry. Proven track record of hands-on experience at construction sites, rather than office-bound design work. Fluent and effective communication skills in English, both written and spoken. Early-to-mid career professionals preferred. Willing and able to fully commit to daily attendance and commuting to Tangerang for the initial 1-year intensive language program. Able to meet client's workplace appearance and grooming standards required in Japan. High discipline and excellent attendance records. What's on Offer Fully sponsored Japanese language tuition, plus a monthly training allowance during the program. Visa sponsorship and flight ticket to Japan provided. Company-arranged accommodation support upon placement in Japan (cost-sharing arrangement). A clear, structured career pathway from Assistant Chief Engineer to Chief Engineer to Construction Manager. The opportunity to build a long-term career in Japan's construction and infrastructure sector.

  • Indonesia
  • Permanent
  • Negotiable

Manager, Consulting

Monroe Consulting Group, an Executive Recruitment firm, is partnering with an organisation in the Professional Services industry to hire a Manager. This opportunity is based in Malaysia. Position Overview The role is responsible for leading consulting projects and managing delivery across business process initiatives. It plays a critical role in ensuring project success, team development, and client satisfaction. Key Responsibilities 1. Manage a project as PM (Project Manager) Set up a project organisation and member Create a project schedule and define a task Monitor the progress and check status Communicate with counterpart of client for smooth project delivery Report project status to a project owner of client Lead a discussion for key issue solving Manage and encourage all project members including the company members Ensure project quality and manage the project timeline 2. Lead sub team within the company which will be established. Build a special and high-end solution as a sub team Train team members to be a specialised consultant Coordinate and manage sub team activity to build and foster a good team relationship Monitor and control team utilisation which is one of the important KPI for team and each consultant 3. Support for pre-sales activity Support to prepare discussion material to visit a new/existing client Support to create proposal documents Support to plan individual project plan and profitability 4. Below are NOT mandatory requirements (not KPI) for Manager, just additional requirements: Sales target Business Development Relationship building with a business partner Hiring Key Requirements Qualifications & Experience First level University degree, now within 3rd rank in each country. 5 to 10 years of working experience in business process design, business analysis or IT application design. Holds Malaysia nationality and can work onsite in Malaysia Experience working for Consulting Firm (such as PwC, Deloitte, Accenture (Process), IBM, JMAC, ABeam (Process), Renoir etc.) or experience working for business companies as internal consultant in the below business industry: Automotive, Hi-Tech, Heavy Industry, Electronics and Industrial Components Trade Companies, Retail, and Consumer Product Technical / Functional Expertise Business process design Business analysis IT application design Soft Skills & Leadership Competencies Project management and leadership capabilities Strong communication skills for client engagement and stakeholder management Ability to lead discussions and resolve key issues Team leadership with the ability to train, manage, and motivate consultants Strong organisational skills to manage timelines, quality, and team utilisation

  • Malaysia
  • Permanent
  • Negotiable

Lead Customer Service (BPO)

We are seeking a results-driven Customer Service Lead to supervise our client's operations team handling live customer interactions and partner/vendor communications. This role will be responsible for overseeing multi-channel customer support, ensuring service quality and SLA compliance, and coaching team members to deliver seamless, accurate, and timely service to clients. Responsibilities You will supervise and support a team of agents responsible for handling multiple live chats from clients regarding their service requests. You will manage email, chat, and voice communications with external partners and vendors. You will oversee the processing and confirmation of client transactions and requests with high accuracy. You will ensure team members follow detailed instructions and adhere to operational guidelines. You will monitor and maintain service quality to meet or exceed team KPIs and SLAs. You will provide coaching, mentoring, and performance feedback to team members. You will identify workflow issues or system limitations and escalate them promptly to stakeholders. You will collaborate with other departments to ensure smooth operational processes and client satisfaction. You will generate periodic reports on team performance, productivity, and incident management. Requirements Proven experience in a supervisory or team leader role of minimum 1 year. Minimum 3 years of working experience in customer service, specifically in handling multi channels such as chat, email, and phone call. Capable of multitasking in a fast-paced environment, managing chats, emails, and calls. Excellent communication skills in English, both written and spoken. Strong analytical and logical thinking skills. Ability to work collaboratively with team members and guide them effectively. Comfortable working under established guidelines and service standards. High attention to detail and accuracy in processing tasks. Flexible with working hoursto support business needs (shift work arrangement). Willing to work fromCentral Jakarta.

  • Indonesia
  • Permanent
  • Negotiable

Accounts Payable Lead (Shared Service APAC)

Executive recruitment company Monroe Consulting Group Indonesia is recruiting on behalf of a leading multinational shared service company. As expansion continues, our client is seeking a professional with at least 10- years' experience in Accounts Payable for the job of Accounts Payable Lead. The job is based in Jakarta, Indonesia. Key job responsibilities include: Reporting to Accounts Payable Manager (New Zealand), dotted line to Finance Controller Ind & Thai (Jakarta) Work with Account payable team and other finance team in Indonesia and global Lead and oversee Accounts Payable operations, ensuring accuracy, compliance, and timely payments. Manage ERP system processes and optimize digital tools for efficiency. Supervise and mentor the Accounts Payable team, supporting training and development. Handle multi-currency vendor payments, tax obligations, and non-trade transactions. Coordinate month-end reporting and ensure deadlines are met. Identify opportunities for process improvement and strengthen financial controls. Communicate effectively with stakeholders regarding payment schedules and exceptions. Job Requirements: Bachelor's degree in Accounting, Finance, or related field; professional certification preferred. 10 years of experience in Accounts Payable in shared service company. Strong knowledge of ERP systems and digital payment platforms. Proven ability to manage multi-currency transactions and complex payment schedules. Excellent communication, leadership, and stakeholder management skills. High attention to detail, strong organizational skills, and ability to meet deadlines

  • Jakarta
  • Permanent
  • Negotiable
Meet the team.
  • Tina Nugraheni

    Tina Nugraheni

    Managing Director - Indonesia & Philippines

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  • Avinash Kumar Manoharan

    Avinash Kumar Manoharan

    Managing Director - Malaysia

    View Profile
  • John Stuart Tolmie

    John Stuart Tolmie

    Managing Director - Thailand

    View Profile

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