Executive Search & Headhunting Recruitment Services for the Insurance and legal Industry


Monroe Consulting Group is a leading provider of executive search services, within the fast-growing economies of Asia. Our Insurance and legal team of experts are well placed to support multinational and local companies to identify the best available candidates within the Insurance and Legal sector. Monroe Consulting Group’s professional services team secure talent for roles within the Insurance and Legal sector that are pivotal to an organisation’s success, protecting businesses while helping them to maintain a competitive advantage.

In this fast-paced and competitive market, our unique recruitment approach targets mid-level professionals to senior executives for companies in the Insurance and Legal industry. In many cases, our executive search firm acts as an essential recruitment partner for building mid to senior-level management teams, which are critical to the success of the company. Our consultants know their markets meticulously and continue to adapt to the changes in market conditions and trends.

Browse our current job openings or contact our consultants to learn more about finding the next career opportunity for you.

Searching for Insurance and legal talents? Contact us to find the best suitable candidate for your company.

Latest roles.

Chief Operation Officer (Life Insurance), Bangkok

Executive recruitment company Monroe Consulting is recruiting on behalf of global leading life insurance company, owned by large well-known financial institution. The holding group of this company offer various financial and insurance products and services to individuals, families, and businesses such as life protection, saving, tax deduction, pension, health insurance, and more. The company also provide competitive remunerations and employee benefits in line with multinational operating in Thailand. They are committed to investing in a comprehensive training and development program for their staff. This position will be responsible for managing end-to-end operational framework in line with underwrite, claim, policy owner service, and customer relation service departments. This person will need to work closely with multiple business stakeholders such as CEO, CFO, CMO, and CIO by ensuring all the back-end operation practice has been appropriately well delivered and executed. Apart from these, you also have to fully understand OIC regulatory so as to adapt the business to align with market. Job Responsibilities Take care Underwriting Take care Customer Relation Service (CRC) Take care Claim Take care Policy Owner Service (POS) Key of coordinate with OIC Responsible for all announcement with agency Corporate SC of BOD Coordinate with Top Management Job Requirements Bachelor or master's degree in marketing or any related fields Over 10 years' experience in Insurance Business or any related field Excellent verbal and written communications skills Strong listening, presentation, leadership and decision-making skills

  • Bangkok
  • Permanent
  • THB230000 - THB300000 per month

Product Manager

Executive search firm Monroe Consulting Group Philippines is recruiting on behalf of a leading homegrown financial services company, offering consumers technology-enabled solutions and a wide range of financial products and services. This insurance company is looking for a Product Manager who has experience facilitating the development and management of insurance products. The job is based in BGC, Taguig City, Philippines. About the role: The Product Manager assists the Chief Product Officer in facilitating the development and management of insurance products in Singlife Philippines. Key responsibilities include: Product Management Team Support Facilitate product development actions in the PMT through the company's Product Approval Process - from refining product specifications, operational processes and guidelines to obtaining sign-offs from relevant stakeholders Provide insurance product inputs to meet branding, operations, technology requirements - including review of user interface product materials, operations guidelines and perform insurance product UAT Facilitate and provide guidance to the PMT in implementing product development and management actions such as product campaigns, re-pricing or product pull-out. Product Management Define product specifications in coordination with the business Define operational requirements in coordination with underwriting, policy servicing, claims and technology Monitor company products' performance and identify and recommend product management actions production of the full Product-Pricing report which lays-out the requirements needed for product launch Production of materials for and reporting to the company's Product Oversight Committee Monitor and conduct studies on industry & insurance product trend and identify relevant product actions Insurance Commission Product Submission Drafting and finalizing policy contract provisions and other policy related forms Collation of product submission documents such as the IC checklist, among others Key requirements include: Bachelor's Degree in Business Administration/ Management, Communications, Mathematics or Statistics or Finance or related course Minimum of seven (7) years' experience in Product Management / Development in a life insurance company Preferred if one has handled product development or project management of the development of both traditional and unit-linked, individual and group life insurance products Familiar with agile project management methodology Resourceful, proactive and works well with others. Well versed in English, both written and spoken

  • City of Taguig
  • Permanent
  • Negotiable

Litigation Lawyer (Legal ), Bangkok

Executive recruitment company Monroe Consulting is recruiting on behalf of this leading Japanese Leasing company in Thailand. They provide several services such as lease/hire purchase, operating leases, leasebacks/hire purchase backs, factoring and sales finance to both Japanese customers and Thai customers. This position will supervise and control the overall operations of the Litigation & Collection Department, which are focusing on controlling and reducing overdue ratios by both in and out-of-court procedures. Job Responsibilities Supervise and control overall operations of subordinates in Litigation & Collection Department. Conduct and prosecute assigned civil, criminal, bankruptcy, business rehabilitation etc. cases in the court. Handle and prosecute enforcement, execution and auction sales according to civil court judgement. Liaise with outsource litigation offices and monitor outsourced litigations. Manage and supervise repossessions and auction sales of defaulted assets. Manage and supervise overdue collection activities done by subordinates. Prepare and update overdue reports. Make reports to management and related persons in the meeting. Manage administrative works such as internal applications, internal reports, POAs, warning letter, clarification letter etc. Maintain accurate records of overdue customers' payment status and propose proper solutions to resolve overdue problems. Occasionally visit overdue customers with subordinates for collection of overdue receivables. Ad-hoc upon assignment Job Requirements Bachelor's degree or Master's Degree of Law. Possess collection & litigation experience at least 5 years (direct experience in loan, hire purchase leasing industries are advantageous). Demonstrate success in managing and conducting a variety of litigation matters. Have experience in leading and supervising team members. Excellent relationship management and communication skills necessary for interaction with relevant internal and external parties. Able to provide independent advice (orally and in writing) to management on highly technical matters. Good planning and organization skills. Familiar with hire purchase and leasing industries. Good command of English. Good command of Computer Literacy. Male or Female

  • Bangkok
  • Permanent
  • THB50000 - THB70000 per month

Head of Customer Satisfaction

International award-winning executive recruitment expert Monroe Consulting Group is recruiting on behalf of a multinational insurance company in searching for an outstanding Head of Customer Satisfaction with the purpose of "To help people get the most out of life" and aspiration of "To be the role model of delivering best-in-class customer-centricity experience". They aim to leverage innovative sales operating model, technology solutions, ecosystems and resourceful workforce along with large scale service network to deliver highest values to every Vietnamese household. Job Responsibilities: Direct the continual review of customer experience and recommend strategies & action plans to ensure a comprehensive service strategy that supports a customer-centric organization. Lead continuous improvement to ensure effective frontline service delivery and customer care activities, in General Agency, Contact Center, Partners and every customer touchpoints and journey; Develop and implement tracking & reporting standards and systems for all customer experience activities for new and existing policies and policyholders; Actively collaborate with Customer Service, Operations, Operations Transformation and Distribution Services to ensure the delivery of a fully aligned customer servicing and support framework; Actively collaborate with Customer Experience - Marketing to ensure fully aligned customer voice and messaging; Drive strategic planning & initiatives where customer service and sales support expertise are required; Identify and develop solutions / opportunities brought about by regulatory challenges/changes; new technology and service opportunities. People Management Define, communicate and execute a development plan to attract and ensure career growth and success of customer service and satisfaction staff; Recruit, build and develop an engaged, competent and effective team; Conduct and document regular performance reviews and an annual review; Implement open and clear lines of communication with the team through regular career development discussions with direct reports, in line with the PVA Performance Management Process; Establish a framework to retain high-potential and high-performance team members, by identifying talent and implementing clear succession plans. Risk Management Implement robust governance (operational processes & procedures) in close consultation with local (PVA) and regional (PCA) Risk, Governance & Compliance guidelines and rules; Maintain a Quarterly Departmental Risk Register (DRR) to capture both significant and non-significant functional risks; Be responsible & accountable for planning/execution of business objectives in conformity with risk management requirements and compliance with all internal and external regulations Job Requirements: University degree; at least 10 years of experience in customer services management. Master degree is a plus. Experience in Life Insurance / Financial service. Understand Life Insurance market is an advantage; Strong at People development and management; Ability to manage conflict; identify issues and work to resolve them in partnership with other stakeholders and have an ability to operate effectively under pressure and deliver results. High agility to change (innovation mindset); Well-structured thinking and customer mindset; Demonstrate to work across the organization and drive continuous improvement

  • Ho Chi Minh City
  • Permanent
  • Negotiable

Accounting Manager (Insurance)

Executive recruitment company Monroe Consulting is recruiting on behalf of one of the world's leading non-life insurance businesses, providing a full range of insurance services, not only motor but also non motor products as well as other personal insurance products. The company operates in more than 30 countries worldwide. This position will be mainly responsible for working as the leader of the accounting reporting team. You will be tasked with completingdaily operations and reporting tasks whilst maintaining accurate accounting records for each period. You will ensure all accounting processes are in accordance with the company's policy and OIC regulation Job Responsibilities General Motivate and develop a high performing team through training and coaching employees; planning and assigning appropriate work; actively managing performance; rewarding and disciplining employees; addressing complaints; and resolve conflicts or problems. Understand laws and regulations, including group policies and regulations, and ensure that policies and procedures of the department are following to them. Review and revise appropriately the policies and procedures. Review and improve the process and procedures for better efficiency of workplace. Establish effective communication with other departments for the purpose of transactions relevant to the department. Establish effective communication with managements and share all material information with them within appropriate time. Perform other related duties as assigned Accounting Manage, record and control all and accurate financial information of the company. General expense process Produce accurate financial reports, including, but not limited to financial statement, OIC report, RBC report, IBNR report, and ORSA report. Produce accurate information for consolidated accounting, group solvency, or other group data consolidation. Review and improve GL accounting system with support of IT team. Job Requirements Bachelor's degree or Higher in Accounting Minimum 7 years working experience in Accounting, with 2 years in supervisory level (in the insurance business is preferred) (Ex-auditor minimum 5 years) Experience of Non-life insurance is preferred Proven accounting experience in managerial level Good command of both spoken and written English. All reports and emails submitted in English. Demonstrate strong leadership and communications skills Knowledge of IFRS17 is plus Computer literacy including advanced proficiency with Microsoft Office and experience with standard accounting software packages

  • Bangkok
  • Permanent
  • THB80000 - THB150000 per month

AVP - Risk Insurance (Insurance Industry), Bangkok

Executive recruitment company Monroe Consulting is recruiting on behalf of an international life insurer in Bangkok. The company has been providing life insurance products to various individual and corporate clients in Thailand. The position will be responsible for leading and driving risk-based capital solvency evaluation process for Thailand. Job Responsibilities Leading and driving the Thai RBC solvency evaluation process Leading and coordinating with actuarial, finance, investment, on evaluating the Thai RBC solvency Deep diving in risk exposure and risk factors on solvency and explaining the reasons and trending Deep diving in risk exposure and risk factors on solvency and explaining the reasons and trending Leading the solvency II capital process with other departments regarding Valuation and New Products Developing, maintaining, and assessing the risk management framework Developing and maintaining the Risk Management policy, Life underwriting risk policy and guideline, P&C risk policy and guideline, Investment risk policy and guideline developing, maintaining, and assessing the risk management framework Perform financial risk and insurance risk assessment of the company Prepare and support for solvency capital according to local RBC and Solvency II framework Implementation of risk policies and guidelines Identify and assess risks related to proposed new products and proposed new partnership Monitor on the risk appetite framework, risk tolerance, and risk limits Participate in IFRS 17 related to risks Produce risk reports for regulator and Regional Office Job Requirements Master or bachelor's degree in Actuary, Finance and Risk Management At least 5-10 years in Insurance Risk/ Actuarial experience Logical in decision-making, mathematical and structured analytical thinking and ability to think creatively Good interpersonal skills and communication skills Good knowledge in Governance, control, and risk management Good command of English proficiency and computer literacy

  • Bangkok
  • Permanent
  • THB130000 - THB160000.00 per month

Head of Auto Collection (Leasing & Financial Service), Bangkok

Executive recruitment company Monroe Consulting is recruiting on behalf of an international auto lease company under one of the largest banks in Thailand. The company has been operating and serving both retail and corporate customers in worldwide. Apart from banking and financial investment service, they are playing a key role to provide auto lease service including car lease and motorcycle lease This position will be responsible for leading the entire auto collection team up of hundred people sizing, analysing, and initiating new strategy to improve operational workflow by aligning with financial regulatory and group policy. You will be controlling the budget, analysing financial risk, monitoring day-to-day operation to deliver the best result as per expected. Job Responsibilities To oversee and manage collection efforts and strategy for secured loan collections to control bucket inventory and net flow rate to ensure asset quality and credit cost to be in line with business target To establish effective risk mitigation programs and collection tools to be aligned with business objectives planning and subsequence control and monitor of the plan Day to day management of team performance to ensure they're aligned with agreed KPIs Strategy and Planning To establish effective collection strategy and risk mitigation tools to control delinquency and flow rate to be in line with business plan Continuously explore ways to improve collection process and workflow to ensure collection effectiveness and optimum utilization of available resources Periodically review of collection strategy, tools and incentive target to be aligned with changing business environment and credit cost target Business Performance and Management Manage and control portfolio delinquency performance, NPL ratio and net credit loss Leading and developing collection operation to handle business growth Monitoring first payment default trend and fraud suspect to prevent credit losses Manage, supervise, monitor, and control portfolio delinquency performance, NPL ratio and net credit loss of Auto portfolio Develop and implement collection strategy to improve collection efficiency Improving productivities of collectors (150+ FTE) to meeting collection target and goals. Managing field collectors (150+) in countrywide and develop strategy to achieve business goals. Managing outsource agencies (50+) to handle delinquent accounts; NPL, repossession and litigation Manage auction stock of repossessed vehicle to optimize selling price. Manage collection expense to optimize collection expense vs. performance Planning and forecasting net credit loss and expense Improve, develop and control collection process. Collection system administrative and managing all collection projects. People Management Manage capacity plan to optimize resources to support business expansion and collection strategy To collaborate with HR on staff recruitment, training and coaching plan and career development planning for talent staff. Built up teamwork and team spirit as well as staff's engagements Regulatory Compliance Ensure collection staffs have fully complied with the bank's policy, collection's guideline and relevant regulations and laws Job Requirements At least Bachelor's Degree or Master in related field Minimum five years' experience in People Business Partner and ten years' experience in People Function Strong understand role & responsibilities of People & Culture functions and policies& procedures and practices. Good leadership and people management skills. Good command of English literacy and computer skills Certification / License: N/A

  • Bangkok
  • Permanent
  • THB250000 - THB350000 per month

Digital Marketing Manager ( Non Life Insurance)

Executive recruitment company Monroe Consulting is recruiting on behalf of a leading non-life insurance company in Thailand. The company has been providing general insurance services focusing on general insurance and now expanded to device insurance and has been entrusted by several world leading companies from various industries The position will be responsible for developing and managing our digital marketing strategy - aligning to our business strategy Job responsibilities Understanding existing audience data and developing segmentation and profiling of prospects to improve media targeting Developing and managing our digital marketing strategy - aligning to our business strategy Executing online media such as Facebook advertising, Google AdWords Search, Display and remarketing, and new media as required Allocate, manage, and optimize marketing budget toward the most effective result for CPL, CPM and other key attribution measures Keep track and constantly improve marketing performance, efficiency, reach and experiment with new ways to drive growth Monitor and report post campaign performance analysis on paid media channels Make use of digital channels and owned media to cross-sell and upsell products to existing and potential customers Analyze online insurance market and industry trends to define the most appropriate campaigns and promotional activities Plan & co-ordinate with graphic team on marketing materials and digital assets such as testimonials, videos, landing pages Guide other team members on best practice, and work as a team to develop cohesive strategies Job Requirements University degree in Business, Marketing or Communications preferred or equivalent education and/or experience Minimum 5 years of online marketing experience - in a direct-to-consumer online businesses - ecommerce etc. Experience in building cohesive digital marketing strategies Good leadership skills with previous project and/or team management Background in financial or insurance would be preferred Google certified would be an advantage, along with certifications in social media platforms or paid media. Excellent Thai and English written and verbal communication skills (email, phone, etc.)

  • Bangkok
  • Permanent
  • THB60000 - THB75000 per month

Mobile Application Developer

Executive recruitment company Monroe Consulting Group's Professional Division is partnered with an International Asset Management Firm. Our distinguished client's expertise and services include Investment Advisory and a range of global open-end funds among others. They are currently seeking for developers who are passionate in building, coding, and developing innovative applications, as well as having enthusiasm about mobile application development and technologies. Responsibilities: Working together with business users and the development team to conceptualise, build, test, deliver and release mobile apps to app stores; Deriving RESTFUL Web APIs from existing application systems; Contributing to the development of digital UI aesthetics and UX acumen for mobile applications; Managing continuous mobile application evolution, maintenance and support; Ensuring the performance, security, quality, and responsiveness of mobile applications; Producing technical documentation on mobile application development. Requirements: A solid degree in Computer Science, Software Engineering or related fields. Proficiency in Objective-C / Swift / Java / C++ / C# as well as iOS and Android SDK; A solid understanding of Web Services Integration (REST, SOAP, JSON, XML) and 3rd party APIs (e.g. Payment Gateways); Good knowledge of mobile application development, architectures, trends, and technologies will be advantageous; Strong analytical and problem-solving skills along with excellent written and verbal communication; The ability to work independently with minimal supervision as well as with others; Fresh graduates who are passionate about mobile application development are also welcome.

  • Malaysia
  • Permanent
  • Negotiable

Compensation and Benefits SM

Executive recruitment company Monroe Consulting Group Malaysia's Technology Division is recruiting on behalf of an established independent statutory body that upholds the stability of the financial system. Our esteemed client is seeking for Compensation & Benefits Senior Manager with a minimum of eight years' experience within compensation & benefits management. This job is based in Kuala Lumpur, Malaysia Job Description: Identify, analyse and execute the C&B strategy and tactics to ensure the corporation has in place the appropriate best practices that are market aligned and supportive of the corporate objectives. Conduct market and trend analysis to ensure effectiveness and competitiveness of existing C&B programmes and present findings and recommendations. Ensure C&B standards comply with internal policies and/or other regulations or legislation. Implement, administer as well as resolve C&B administrative issues which include but are not limited to payroll, budget, yearly salary review, bonus and employee benefits. Responsible for the Human Capital dashboard and providing regular analysis and key highlights as well as consultative advice to management. Conduct job analysis and evaluation. Review and enhance C&B policy & procedures to ensure continuous improvement and relevance. Support the development and management of the Human Resource Information System. Support the handling of employee grievance and disciplinary matters, where applicable. Job Requirements: Minimum Bachelor's Degree in Business Administration or equivalent. Minimum 8 years of working experience in compensation and benefits management. Understanding of key HR concepts and practices (such as employment law, compliance, employee/industrial relations, performance management, training, and recruitment). Possess excellent interpersonal and communication skills (both oral and written) with the ability to engage with stakeholders and management. Strong sense of ethics and confidentiality. Solid analytical and problem-solving skills while maintaining close attention to detail and deadline oriented. Proficient in Microsoft Office Suite and other relevant tools.

  • Kuala Lumpur
  • Permanent
  • Negotiable

Director of Product (Insurance)

Executive recruitment company Monroe Consulting Group Indonesia is recruiting on behalf of Insurance company for the role of Director of Product, The job is based in Jakarta, Indonesia. Key Job Responsibilities include: Defines, creates and conveys the product development strategy and drives the design, execution plan of coordination of benefits products and services focused on the Life Insurance. Leads product development projects with significant customer-facing and financial impact. Directs the research of current and new technologies to initiate/develop and/or to revise improve existing products. Manages product P&L Creates the strategic plan and conveys the vision, manages change and motivates others to ensure the success of the company goals; applies deep and broad knowledge and understanding of industry and technology advances. Defines, develops and launches new products and features designed to take advantage of company's platform and delivery capabilities. Collaborates and works closely with project management, IT development, Operations delivery, Marketing, Sales and Quality leaders on the development and implementation of the product roadmap and plans that drive product adoption. Collaborates with internal product and other senior technical leadership and articulates the company's product vision, setting the course for continued development and growth. Creates and leads execution of development and project plans, resource allocation and budget and revises as appropriate to meet changing needs and requirements. Identifies and resolves strategic issues that may impair the team's ability to meet strategic, financial and technical goals. Develops strategic business relationships with key client decision makers. Has frequent and direct contact with these executives in order to ensure engagement with clients at strategic and highest levels. Evaluates and collaborates with senior management on product development processes including design process and quality practices, build, and configuration management and go to market. Defines and leverages industry best practices, tools and technologies to achieve results. Establishes and communicates goals and objectives, defines methodologies, tasks and activities and clearly describes roles and responsibilities for personnel. Communicates broadly to ensure overall coordination for cross-functional teams. Job Requirements: 12+ years of experience in Life and Commercial insurance payment integrity and coordination of benefits. Technical (Actuary & Pricing) but also strong business acumen. Experience with the product development life cycle at all levels of complexity including management of a product P&L Experience working with client enterprise products, services, and strategies, technical products, vendors, families of technologies and product configurations. Strong communication skills to interface with various levels of internal and external customers including executive levels. Experience working with business environment, business industry and competitor products and services. Ability to publicly represent company with internal and external clients. Strong skills in developing, deploying and supporting product and/or integrated suite of products.

  • Jakarta
  • Permanent
  • Negotiable

Underwriting Manager - Property and Miscellaneous

Executive recruitment company Monroe Consulting Group Thailand is recruiting on behalf of an international non-life insurance company based in Bangkok, Thailand. Our highly respected client is seeking an underwriting management executive with at least 10 years' experience in property and casualty insurance for the job of Underwriting Manager. The job is based in Bangkok, Thailand. The Underwriting Manager will lead the property and casualty underwriting department in developing new and managing renewal premiums in the region on assigned producers and/or accounts Job Responsibilities Underwriting in Property, Casualty, Engineering & Miscellaneous products Meets all file documentation standards Complies with underwriting and authority level standards, and passes all audits (internal and external) Conducting regular and periodic underwriting reviews Job Requirements Degree At least 10 years of related work experience within in a corporate environment Knowledge of Property, Casualty, Engineering & Miscellaneous forms and endorsements, including various manuscript forms required on more complex accounts Leadership, teamwork and emotional quotient Strong interpersonal skills Effective Oral and Written Communication Problem-solving and decision-making skills Well-organized Can take the initiative A self-starter, who is pro-active and is able to engage with internal colleagues across at all levels and with various external parties Excellence in both in Thai and English languages

  • Thailand
  • Permanent
  • THB80000 - THB100000 per annum

Digital Marketing Manager ( Non Life Insurance)

Executive recruitment company Monroe Consulting is recruiting on behalf of a leading non-life insurance company in Thailand. The company has been providing general insurance services focusing on general insurance and now expanded to device insurance and has been entrusted by several world leading companies from various industries The position will be responsible for developing and managing our digital marketing strategy - aligning to our business strategy Job responsibilities Understanding existing audience data and developing segmentation and profiling of prospects to improve media targeting Developing and managing our digital marketing strategy - aligning to our business strategy Executing online media such as Facebook advertising, Google AdWords Search, Display and remarketing, and new media as required Allocate, manage, and optimize marketing budget toward the most effective result for CPL, CPM and other key attribution measures Keep track and constantly improve marketing performance, efficiency, reach and experiment with new ways to drive growth Monitor and report post campaign performance analysis on paid media channels Make use of digital channels and owned media to cross-sell and upsell products to existing and potential customers Analyze online insurance market and industry trends to define the most appropriate campaigns and promotional activities Plan & co-ordinate with graphic team on marketing materials and digital assets such as testimonials, videos, landing pages Guide other team members on best practice, and work as a team to develop cohesive strategies Job Requirements University degree in Business, Marketing or Communications preferred or equivalent education and/or experience Minimum 5 years of online marketing experience - in a direct-to-consumer online businesses - ecommerce etc. Experience in building cohesive digital marketing strategies Good leadership skills with previous project and/or team management Background in financial or insurance would be preferred Google certified would be an advantage, along with certifications in social media platforms or paid media. Excellent Thai and English written and verbal communication skills (email, phone, etc.)

  • Bangkok
  • Permanent
  • THB60000 - THB75000 per month

Database Administrator

Executive search firm Monroe Consulting Group Philippines is recruiting on behalf of the world's largest publicly traded property and casualty insurance company. Our reputable client is looking for a Database Administrator with previous experience in managing the SQL Server based production environments. Job Summary This role is part of a team that manages the SQL Server based production environments. The technologies supported by the team include: - Microsoft SQL Server IBM Cognos Microsoft Biztalk Microsoft .NET / IIS Microsoft Sharepoint Microsoft Integrations Services, Analysis Services and Reporting Services T-SQL, DTS & VB Script MOVEit Manged File Transfer (IPSWITCH) Mendix Ansible Key responsibilities include: Provide support of production environments and batch processing suites, liaising with Application Development as required ensuring incidents are resolved in a timely fashion. Perform code and data fix releases into the production environment (all application code changes are made by the Application Development team). Production Environment maintenance and DBA duties (including housekeeping, health checks, optimizations, capacity planning, backups, user access/security, patching). Participate in the build and configuration of new servers and hardware migrations/upgrades. Upgrade versions of supported software when required. Participate in project work as required. Production of technical documentation. Adherence to Sarbanes Oxley and Audit requirements and team processes & procedures. Provide out of hours support as required through 24 x 7 rota. Out of hours overtime may be required for planned work that cannot be carried out during normal business hours. Key requirements include: Technical Skills Microsoft SQL Server IBM Cognos Microsoft Biztalk Microsoft .Net / IIS Microsoft Integration Services, Analysis Services and Reporting Services. T-SQL, DTS & VB Script MOVEit Manged File Transfer (IPSWITCH) Mendix Ansible Financial Proficiency Ability to make and check calculations accurately and with attention to detail. Enter data accurately and with attention to detail. Customer Service Skills Customer focused approach to IT service delivery. Ability to understand customer concerns and to address them in a professional and efficient manner. Develops professional relationships with key customers Develops quality control and maintains service standards. Regulatory & Compliance Sarbanes Oxley Data Protection CHUBB Code of Conduct Systems and Programmes Windows based PC's and MS Office Products Communications Skills Uses clear language - is brief, precise and straightforward. Completes forms and templates accurately. Can explain complex topics in a clear and concise way. Listens and clarifies the intent of others' communication. Keeps manager and others informed of the status of projects, activities, and support issues. The ability to produce technical procedures and supporting documentation. Team working Understands the purpose of and participates in the CHUBB PMP process. A strong teamwork ethic with the ability to build and maintain relationships across multiple IT and Business departments to ensure a collaborative working environment. The ability to build strong working relationships with key individuals within the IT Operations function, allowing the department to work as a cohesive unit. A positive approach to conflict resolution, working with others as required achieving a positive outcome wherever possible. The ability to work under own initiative when required Knowledge Minimum 5 O Levels / GCSE preferred but not essential. Experience Very strong IT Operations experience in a comparable role

  • Mandaluyong City
  • Permanent
  • Negotiable
Meet the team.