Executive Search & Headhunting Recruitment Services for the Insurance and legal Industry


Monroe Consulting Group is a leading provider of executive search services, within the fast-growing economies of Asia. Our Insurance and legal team of experts are well placed to support multinational and local companies to identify the best available candidates within the Insurance and Legal sector. Monroe Consulting Group’s professional services team secure talent for roles within the Insurance and Legal sector that are pivotal to an organisation’s success, protecting businesses while helping them to maintain a competitive advantage.

In this fast-paced and competitive market, our unique recruitment approach targets mid-level professionals to senior executives for companies in the Insurance and Legal industry. In many cases, our executive search firm acts as an essential recruitment partner for building mid to senior-level management teams, which are critical to the success of the company. Our consultants know their markets meticulously and continue to adapt to the changes in market conditions and trends.

Browse our current job openings or contact our consultants to learn more about finding the next career opportunity for you.

Searching for Insurance and legal talents? Contact us to find the best suitable candidate for your company.

Latest roles.

Operations Strategies & Management Support, Senior Specialist

Executive recruitment company Monroe Consulting is recruiting on behalf of a leading life insurance in Thailand. The company is seeking an Operations Strategies & Management Support, Senior Specialist based in Bangkok. The company is well-known as the largest public listed life insurance and securities group in Asia-Pacific. The position is responsible for effectively and efficiently coordinating and all aspects of project, including managing resources, from liaising with key stakeholders to establishing deliverables, design solutions. Job Responsibilities Effectively and efficiently coordinate and responsible for all aspects of project, including managing resources, from liaising with key stakeholders to establishing deliverables, design solutions Collaborate with members to troubleshoot issues & improvements, timeline& communications, as well as monitoring and control Support Operations Strategy, operations transformation, and core system transformations Lead process remediation/improvement projects Lead efforts to identify, define and select projects that are aligned with business priorities Job Requirements Experience in project management, gathering business requirements and gap analysis Experience in life insurance business Understanding of Agile principles and ways of working Strong relationship development and management skills, excellent stakeholder management, particularly managing expectations Experience in storyboarding demonstration and communication skills; Ability to structure a presentation/operational manual covering expected questions clearly and logically Operation experience in process improvement, transforming operations and services, leading to measurable improvement

  • Bangkok
  • Permanent
  • THB100000 - THB200000 per month

Head of Compensation & Benefits (Leading Life Insurance)

Executive recruitment company Monroe Consulting is recruiting on behalf of a leading life insurance in Thailand. The company is seeking a Head of Compensation & Benefits based in Bangkok. The company is well-known as the largest public listed life insurance and securities group in Asia-Pacific. The position is responsible for overseeing, developing and implementing remuneration components such as salaries, bonuses, and long-term incentives and for facilitating job evaluations, performance appraisals and remuneration review processes. Job Responsibilities Develop and implement remuneration components such as salaries, bonuses, and long-term incentives Facilitate job evaluations, performance appraisals and remuneration review processes Develop and implement policies and processes for international assignment (both short-term and long-term) and one-way transfer across entities Participate in remuneration surveys Administer remuneration programmes for executives Provide expertise in the design, implementation, and analysis of other remuneration related areas such as sales incentive, retirement plans, life, and medical insurances, including recognition awards Job Requirements At least 5-10 years of experience in Compensation & Benefits functions Bachelor's Degree or master's degree in any related fields Experience in Performance Management Experience in Job Analysis Advanced knowledge in MS Excel with demonstrated ability to create complex spreadsheets and reports Proven ability to work efficiently and effectively in a deadline-driven environment requirement Able to work as a team and matrix report environment Good interpersonal and service mind Good command of English both written & spoken

  • Bangkok
  • Permanent
  • THB100000 - THB200000 per week

Head of Business Development (Reinsurance), Bangkok

Executive recruitment company Monroe Consulting is recruiting on behalf of Thailand's leading reinsurance company. The company has been operating for many decades with more than thousand of registered capital. They are specialized in reinsurance service by covering life and non-life client insurance. The core of business is that they sell the innovation and service through reinsurance capacity and professional expertise from high-caliber workforce in the company. This position will be responsible for seeking new business and continuing the existing framework by leading business development team, expanding client base, maintaining and building relationship with existing client and new client, doing business development across channel distribution as well as alternative channel of oversea market. Job Responsibilities Building local capabilities and creating new networks for new markets Developing and communicating a clear vision of the future of the company and the value their businesses will deliver to customers and stakeholders Providing excellent personal development and leadership practice to build experience and commitment to the staff Adding a lasting value and sustainable success to the clients and become a preferred business partner Confer with company officers to plan business objectives, develop organizational policies, coordinate functions and operations between departments, and establish responsibilities and procedures for attaining objectives. Provide leadership, guidance, direction, and authorization to carry out major plans and procedures, consistent with established policies and board approval. Spearhead relationships with the ceding company, rating agency and regulatory communities; operate with fiscal responsibility and corporate guardianship. Serve as the key person for the company; present a credible, strong, positive image of the company to the industry, business community and public-at-large Job Requirements Proven experience as COO or in other managerial position Well-rounded professionals with extensive knowledge and good understanding of life insurance with good knowledge in product development, research and analytics, strategic planning, and enterprise risk management. Broad understanding of reinsurance, risk, finance, underwriting, actuarial, marketing, and IT Reinsurance, insurance, or financial services experienced preferred P&L accountability and/or financial accountability; well-rounded business understanding and awareness of the impact a wide range of financial and non-financial variables can have on profitability and growth Familiarity interacting with board of directors as well as community and civic organizations Excellent communication and public speaking skills Bachelor's or Masters' degree in Business Administration, Accounting, or related field or equivalent

  • Bangkok
  • Permanent
  • THB400000 - THB450000 per week

Head of Finance Department (Financial Security), Bangkok

Executive recruitment company Monroe Consulting is recruiting on behalf of a world's leading security and facility services operated in Thailand for longer than five decades. The company has served multi-functional business units e.g. property management, education, hospitality, retail etc. and also served various type of facility services e.g. cleaning, engineering solution, facility management as well as security. This position will finalize consolidated financial statements monthly, quarterly, year-end book closing reports, and annual budget controls, analysing the reports for monthly management to support the performance of the business. Job Responsibilities Manage all financial aspects to achieve strategic objectives. Implement and maintain adequate financial control, policies and processes to ensure all transactions are legitimate and in the best interest of the organization In charge of overall financial management including financial reporting, analysis and control function of budget and forecast activities Liaise with external representatives including Clearing house, Settlement Banks, auditors, and Government Revenue Department for statutory and reporting Manage and control cash collateral deposit, transfer and withdrawal as well as monitor cash movement transactions of both customers' and company's accounts Optimize foreign currency payment transactions to mitigate foreign currency transactions Develop and coach team members to raise functional competency as well as support the development of critical skills needed to further career growth Willing to adopt a hands-on approach when required on whatever the case maybe Job Requirements BS/MA degree in Finance, Accounting, Economics, Business or a related field 8-10 years of experience as finance manager with solid understanding of financial statistics and accounting principles, extensive knowledge of all statutory and regulations Proactive, organized, and self-sufficient with ability to prioritize and multitask Extensive understanding of financial market ecosystem and business trends Proficient user of finance software Proven effective communicator able to gain buy-in to initiatives across functions, to inspire and lead team members to achieve higher personal and team performance Able to manage, guide and lead team members to ensure appropriate financial processes being followed and in compliant to all company's policies and guidelines Professional qualification such as CFA/CPA or similar will be considered a plus

  • Bangkok
  • Permanent
  • THB120000 - THB180000 per month

Head of Auto Collection (Leasing & Financial Service), Bangkok

Executive recruitment company Monroe Consulting is recruiting on behalf of an international auto lease company under one of the largest banks in Thailand. The company has been operating and serving both retail and corporate customers in worldwide. Apart from banking and financial investment service, they are playing a key role to provide auto lease service including car lease and motorcycle lease This position will be responsible for leading the entire auto collection team up of hundred people sizing, analysing, and initiating new strategy to improve operational workflow by aligning with financial regulatory and group policy. You will be controlling the budget, analysing financial risk, monitoring day-to-day operation to deliver the best result as per expected. Job Responsibilities To oversee and manage collection efforts and strategy for secured loan collections to control bucket inventory and net flow rate to ensure asset quality and credit cost to be in line with business target To establish effective risk mitigation programs and collection tools to be aligned with business objectives planning and subsequence control and monitor of the plan Day to day management of team performance to ensure they're aligned with agreed KPIs Strategy and Planning To establish effective collection strategy and risk mitigation tools to control delinquency and flow rate to be in line with business plan Continuously explore ways to improve collection process and workflow to ensure collection effectiveness and optimum utilization of available resources Periodically review of collection strategy, tools and incentive target to be aligned with changing business environment and credit cost target Business Performance and Management Manage and control portfolio delinquency performance, NPL ratio and net credit loss Leading and developing collection operation to handle business growth Monitoring first payment default trend and fraud suspect to prevent credit losses Manage, supervise, monitor, and control portfolio delinquency performance, NPL ratio and net credit loss of Auto portfolio Develop and implement collection strategy to improve collection efficiency Improving productivities of collectors (150+ FTE) to meeting collection target and goals. Managing field collectors (150+) in countrywide and develop strategy to achieve business goals. Managing outsource agencies (50+) to handle delinquent accounts; NPL, repossession and litigation Manage auction stock of repossessed vehicle to optimize selling price. Manage collection expense to optimize collection expense vs. performance Planning and forecasting net credit loss and expense Improve, develop and control collection process. Collection system administrative and managing all collection projects. People Management Manage capacity plan to optimize resources to support business expansion and collection strategy To collaborate with HR on staff recruitment, training and coaching plan and career development planning for talent staff. Built up teamwork and team spirit as well as staff's engagements Regulatory Compliance Ensure collection staffs have fully complied with the bank's policy, collection's guideline and relevant regulations and laws Job Requirements At least Bachelor's Degree or Master in related field Minimum five years' experience in People Business Partner and ten years' experience in People Function Strong understand role & responsibilities of People & Culture functions and policies& procedures and practices. Good leadership and people management skills. Good command of English literacy and computer skills Certification / License: N/A

  • Bangkok
  • Permanent
  • THB250000 - THB350000 per month

Accounting Manager (Insurance)

Executive recruitment company Monroe Consulting is recruiting on behalf of one of the world's leading non-life insurance businesses, providing a full range of insurance services, not only motor but also non motor products as well as other personal insurance products. The company operates in more than 30 countries worldwide. This position will be mainly responsible for working as the leader of the accounting reporting team. You will be tasked with completingdaily operations and reporting tasks whilst maintaining accurate accounting records for each period. You will ensure all accounting processes are in accordance with the company's policy and OIC regulation Job Responsibilities General Motivate and develop a high performing team through training and coaching employees; planning and assigning appropriate work; actively managing performance; rewarding and disciplining employees; addressing complaints; and resolve conflicts or problems. Understand laws and regulations, including group policies and regulations, and ensure that policies and procedures of the department are following to them. Review and revise appropriately the policies and procedures. Review and improve the process and procedures for better efficiency of workplace. Establish effective communication with other departments for the purpose of transactions relevant to the department. Establish effective communication with managements and share all material information with them within appropriate time. Perform other related duties as assigned Accounting Manage, record and control all and accurate financial information of the company. General expense process Produce accurate financial reports, including, but not limited to financial statement, OIC report, RBC report, IBNR report, and ORSA report. Produce accurate information for consolidated accounting, group solvency, or other group data consolidation. Review and improve GL accounting system with support of IT team. Job Requirements Bachelor's degree or Higher in Accounting Minimum 7 years working experience in Accounting, with 2 years in supervisory level (in the insurance business is preferred) (Ex-auditor minimum 5 years) Experience of Non-life insurance is preferred Proven accounting experience in managerial level Good command of both spoken and written English. All reports and emails submitted in English. Demonstrate strong leadership and communications skills Knowledge of IFRS17 is plus Computer literacy including advanced proficiency with Microsoft Office and experience with standard accounting software packages

  • Bangkok
  • Permanent
  • THB80000 - THB150000 per month

Reinsurance Manager (Insurance)

Executive recruitment company Monroe Consulting is recruiting on behalf of one of the world's leading non-life insurance business providing full-range insurance services to include motor and non-motor products as well as other personal line products. The company has won an outstanding insurance award and has become one of the most successful small insurance providers in Thailand. This position will be mainly responsible for developing and executing reinsurance strategy to ensure that all risks acceptances are protected by proper reinsurance arrangement. Also, this person has to have good connection with reinsurer partners in Thailand and other worldwide companies. Job Responsibilities Negotiate and arrange reinsurance placements (Treaty, Facultative, XOL) Annually review current reinsurance programs and program structures and evaluate alternatives, formulates options, and recommend changes (e.g. enhancements in the treaties) Prepare the required renewal information including statistics, risk profiles, top risks, underwriting philosophy and major losses, etc. Develop adequate controls and reports to monitor reinsurance performance Work with Underwriting department to optimize Reinsurance treaty Underwrite Inward Reinsurance Build network within the local insurance community and cooperate on Inward and Outward Facultative Reinsurance. Train, coach, and serve as a reinsurance technical resource to underwriters, sales and claim accessors Liaise with Finance Department for remittance of reinsurance premiums in accordance with the contract requirements Set up reinsurance contract (treaty and facultative) in a system. Monitor the reinsurance register to ensure risks are correctly allocated into the relevant treaties Prepare the required reports for different stakeholders such as company management, OIC, etc. Monitor and update rating records of all reinsurers. Perform due diligence when working with new Reinsurers and Reinsurance Brokers Review the placing slips, cover notes and wordings Prepare RI Application Understand products thoroughly and be able to explain to Reinsurance brokers and Reinsurers Strictly follow Reinsurance guidelines and SOP. Also adjust them when it is necessary. Continuously improve Reinsurance operation process Job Requirements Bachelor's Degree or above in related field Multiple years of experience in Underwriting and Reinsurance of General Insurance (Marine, Fire, A&H, and Miscellaneous) with insurance company, Reinsurance broker or Reinsurer Strong Analytical and problem-solving skill Good Negotiation and interpersonal skills Excellent communication and presentation skill Proficiency in Thai and English speaking/writing Hands on experience in establishing processes and systems in an insurance company

  • Bangkok
  • Permanent
  • THB80000 - THB100000 per month

Underwriting Manager - Property and Miscellaneous

Executive recruitment company Monroe Consulting Group Thailand is recruiting on behalf of an international non-life insurance company based in Bangkok, Thailand. Our highly respected client is seeking an underwriting management executive with at least 10 years' experience in property and casualty insurance for the job of Underwriting Manager. The job is based in Bangkok, Thailand. The Underwriting Manager will lead the property and casualty underwriting department in developing new and managing renewal premiums in the region on assigned producers and/or accounts Job Responsibilities Underwriting in Property, Casualty, Engineering & Miscellaneous products Meets all file documentation standards Complies with underwriting and authority level standards, and passes all audits (internal and external) Conducting regular and periodic underwriting reviews Job Requirements Degree At least 10 years of related work experience within in a corporate environment Knowledge of Property, Casualty, Engineering & Miscellaneous forms and endorsements, including various manuscript forms required on more complex accounts Leadership, teamwork and emotional quotient Strong interpersonal skills Effective Oral and Written Communication Problem-solving and decision-making skills Well-organized Can take the initiative A self-starter, who is pro-active and is able to engage with internal colleagues across at all levels and with various external parties Excellence in both in Thai and English languages

  • Thailand
  • Permanent
  • THB80000 - THB100000 per annum

Digital Marketing Manager ( Non Life Insurance)

Executive recruitment company Monroe Consulting is recruiting on behalf of a leading non-life insurance company in Thailand. The company has been providing general insurance services focusing on general insurance and now expanded to device insurance and has been entrusted by several world leading companies from various industries The position will be responsible for developing and managing our digital marketing strategy - aligning to our business strategy Job responsibilities Understanding existing audience data and developing segmentation and profiling of prospects to improve media targeting Developing and managing our digital marketing strategy - aligning to our business strategy Executing online media such as Facebook advertising, Google AdWords Search, Display and remarketing, and new media as required Allocate, manage, and optimize marketing budget toward the most effective result for CPL, CPM and other key attribution measures Keep track and constantly improve marketing performance, efficiency, reach and experiment with new ways to drive growth Monitor and report post campaign performance analysis on paid media channels Make use of digital channels and owned media to cross-sell and upsell products to existing and potential customers Analyze online insurance market and industry trends to define the most appropriate campaigns and promotional activities Plan & co-ordinate with graphic team on marketing materials and digital assets such as testimonials, videos, landing pages Guide other team members on best practice, and work as a team to develop cohesive strategies Job Requirements University degree in Business, Marketing or Communications preferred or equivalent education and/or experience Minimum 5 years of online marketing experience - in a direct-to-consumer online businesses - ecommerce etc. Experience in building cohesive digital marketing strategies Good leadership skills with previous project and/or team management Background in financial or insurance would be preferred Google certified would be an advantage, along with certifications in social media platforms or paid media. Excellent Thai and English written and verbal communication skills (email, phone, etc.)

  • Bangkok
  • Permanent
  • THB60000 - THB75000 per month

Head of Auto Collection (Leasing & Financial Service), Bangkok

Executive recruitment company Monroe Consulting is recruiting on behalf of an international auto lease company under one of the largest banks in Thailand. The company has been operating and serving both retail and corporate customers in worldwide. Apart from banking and financial investment service, they are playing a key role to provide auto lease service including car lease and motorcycle lease This position will be responsible for leading the entire auto collection team up of hundred people sizing, analysing, and initiating new strategy to improve operational workflow by aligning with financial regulatory and group policy. You will be controlling the budget, analysing financial risk, monitoring day-to-day operation to deliver the best result as per expected. Job Responsibilities To oversee and manage collection efforts and strategy for secured loan collections to control bucket inventory and net flow rate to ensure asset quality and credit cost to be in line with business target To establish effective risk mitigation programs and collection tools to be aligned with business objectives planning and subsequence control and monitor of the plan Day to day management of team performance to ensure they're aligned with agreed KPIs Strategy and Planning To establish effective collection strategy and risk mitigation tools to control delinquency and flow rate to be in line with business plan Continuously explore ways to improve collection process and workflow to ensure collection effectiveness and optimum utilization of available resources Periodically review of collection strategy, tools and incentive target to be aligned with changing business environment and credit cost target Business Performance and Management Manage and control portfolio delinquency performance, NPL ratio and net credit loss Leading and developing collection operation to handle business growth Monitoring first payment default trend and fraud suspect to prevent credit losses Manage, supervise, monitor, and control portfolio delinquency performance, NPL ratio and net credit loss of Auto portfolio Develop and implement collection strategy to improve collection efficiency Improving productivities of collectors (150+ FTE) to meeting collection target and goals. Managing field collectors (150+) in countrywide and develop strategy to achieve business goals. Managing outsource agencies (50+) to handle delinquent accounts; NPL, repossession and litigation Manage auction stock of repossessed vehicle to optimize selling price. Manage collection expense to optimize collection expense vs. performance Planning and forecasting net credit loss and expense Improve, develop and control collection process. Collection system administrative and managing all collection projects. People Management Manage capacity plan to optimize resources to support business expansion and collection strategy To collaborate with HR on staff recruitment, training and coaching plan and career development planning for talent staff. Built up teamwork and team spirit as well as staff's engagements Regulatory Compliance Ensure collection staffs have fully complied with the bank's policy, collection's guideline and relevant regulations and laws Job Requirements At least Bachelor's Degree or Master in related field Minimum five years' experience in People Business Partner and ten years' experience in People Function Strong understand role & responsibilities of People & Culture functions and policies& procedures and practices. Good leadership and people management skills. Good command of English literacy and computer skills Certification / License: N/A

  • Bangkok
  • Permanent
  • THB250000 - THB350000 per month

Telesales Director (Insurance Industry), Bangkok

Executive recruitment company Monroe Consulting is recruiting on behalf of an international insurance company in Bangkok. The company has been providing both life and non-life insurance products to both individual and corporate clients in Thailand. The position will be responsible for driving sales to achieve monthly new and renewal business by ensuring best and improving conversion rates and efficient productivity and control to help company achieve its GWP plan Job Responsibilities Daily lead the whole TS team to achieve daily conversion targets through regular group (am huddle through evening review) meetings and interface with TLs and Champs directly Adapt and develop operations and incentive structure to drive performance Manage lead allocation to optimise utilisation of Champs Set monthly grade, premium and conversion targets Analyse and diagnose performance issues through data drill downs Continually improve performance by review of Champs (team, individual) performance and ensuring daily/weekly/monthly improvement cycle is in place Set remedial and performance improvement plans Adjust promo and incentives to drive sales while keeping within budgets Work closely and regularly with Marketing head to feedback on lead issues Regularly present performance to managementฃ Develop tech infrastructure to support ops, including telephony and lead management systems Job Requirements Above 8 years' experience in a telesales environment, seeing progressive enlargement Open for any industry as long as experienced driving telesales team Deep and detailed understanding of operational processes and technology Dynamic, vocal, energetic, direct but also people centric approach to management Good command in English is a must

  • Bangkok
  • Permanent
  • THB180000 - THB200000 per month

AVP - IT Application Developer (Insurance Industry), Bangkok,

Executive recruitment company Monroe Consulting is recruiting on behalf of an international life insurance company in Bangkok. The company has been providing life insurance products to both individual and corporate clients in Thailand. The position will be responsible for providing IT solutions and technology services to all business units Job Responsibilities Provide IT solutions and guide business to deliver technology to fit with company's business Co-ordinate with related parties to deliver IT solutions within projects to align with architecture, standards and policies Manage vendors and technical team members to implement IT solutions Manage DevSecOps, including architecture, integration and continuous integration/delivery Hands-on IT development from scope to implementation Organize, plan and control the IT activities, IT resources and IT budget of projects Support and maintain IT solutions to meet SLA, standards, policies and business requests (BAU) At times lead/supervise the work of other individuals assigned to the projects to ensure the objectives can be met Job Requirements At least 6 years working experience specialized in IT development solutions and projects for operational business units Preferred experienced in insurance business, but open for financial industry Experienced managing team of technical, vendors, and coordinating skills Good command in English communication

  • Bangkok
  • Permanent
  • THB100000 - THB120000 per month

Reinsurance Manager (Insurance)

Executive recruitment company Monroe Consulting is recruiting on behalf of one of the world's leading non-life insurance business providing full-range insurance services to include motor and non-motor products as well as other personal line products. The company has won an outstanding insurance award and has become one of the most successful small insurance providers in Thailand. This position will be mainly responsible for developing and executing reinsurance strategy to ensure that all risks acceptances are protected by proper reinsurance arrangement. Also, this person has to have good connection with reinsurer partners in Thailand and other worldwide companies. Job Responsibilities Negotiate and arrange reinsurance placements (Treaty, Facultative, XOL) Annually review current reinsurance programs and program structures and evaluate alternatives, formulates options, and recommend changes (e.g. enhancements in the treaties) Prepare the required renewal information including statistics, risk profiles, top risks, underwriting philosophy and major losses, etc. Develop adequate controls and reports to monitor reinsurance performance Work with Underwriting department to optimize Reinsurance treaty Underwrite Inward Reinsurance Build network within the local insurance community and cooperate on Inward and Outward Facultative Reinsurance. Train, coach, and serve as a reinsurance technical resource to underwriters, sales and claim accessors Liaise with Finance Department for remittance of reinsurance premiums in accordance with the contract requirements Set up reinsurance contract (treaty and facultative) in a system. Monitor the reinsurance register to ensure risks are correctly allocated into the relevant treaties Prepare the required reports for different stakeholders such as company management, OIC, etc. Monitor and update rating records of all reinsurers. Perform due diligence when working with new Reinsurers and Reinsurance Brokers Review the placing slips, cover notes and wordings Prepare RI Application Understand products thoroughly and be able to explain to Reinsurance brokers and Reinsurers Strictly follow Reinsurance guidelines and SOP. Also adjust them when it is necessary. Continuously improve Reinsurance operation process Job Requirements Bachelor's Degree or above in related field Multiple years of experience in Underwriting and Reinsurance of General Insurance (Marine, Fire, A&H, and Miscellaneous) with insurance company, Reinsurance broker or Reinsurer Strong Analytical and problem-solving skill Good Negotiation and interpersonal skills Excellent communication and presentation skill Proficiency in Thai and English speaking/writing Hands on experience in establishing processes and systems in an insurance company

  • Bangkok
  • Permanent
  • THB80000 - THB100000 per month

Telesales Director (Insurance Industry), Bangkok

Executive recruitment company Monroe Consulting is recruiting on behalf of an international insurance company in Bangkok. The company has been providing both life and non-life insurance products to both individual and corporate clients in Thailand. The position will be responsible for driving sales to achieve monthly new and renewal business by ensuring best and improving conversion rates and efficient productivity and control to help company achieve its GWP plan Job Responsibilities Daily lead the whole TS team to achieve daily conversion targets through regular group (am huddle through evening review) meetings and interface with TLs and Champs directly Adapt and develop operations and incentive structure to drive performance Manage lead allocation to optimise utilisation of Champs Set monthly grade, premium and conversion targets Analyse and diagnose performance issues through data drill downs Continually improve performance by review of Champs (team, individual) performance and ensuring daily/weekly/monthly improvement cycle is in place Set remedial and performance improvement plans Adjust promo and incentives to drive sales while keeping within budgets Work closely and regularly with Marketing head to feedback on lead issues Regularly present performance to managementฃ Develop tech infrastructure to support ops, including telephony and lead management systems Job Requirements Above 8 years' experience in a telesales environment, seeing progressive enlargement Open for any industry as long as experienced driving telesales team Deep and detailed understanding of operational processes and technology Dynamic, vocal, energetic, direct but also people centric approach to management Good command in English is a must

  • Bangkok
  • Permanent
  • THB180000 - THB200000 per month

AVP - Risk Insurance (Insurance Industry), Bangkok

Executive recruitment company Monroe Consulting is recruiting on behalf of an international life insurer in Bangkok. The company has been providing life insurance products to various individual and corporate clients in Thailand. The position will be responsible for leading and driving risk-based capital solvency evaluation process for Thailand. Job Responsibilities Leading and driving the Thai RBC solvency evaluation process Leading and coordinating with actuarial, finance, investment, on evaluating the Thai RBC solvency Deep diving in risk exposure and risk factors on solvency and explaining the reasons and trending Deep diving in risk exposure and risk factors on solvency and explaining the reasons and trending Leading the solvency II capital process with other departments regarding Valuation and New Products Developing, maintaining, and assessing the risk management framework Developing and maintaining the Risk Management policy, Life underwriting risk policy and guideline, P&C risk policy and guideline, Investment risk policy and guideline developing, maintaining, and assessing the risk management framework Perform financial risk and insurance risk assessment of the company Prepare and support for solvency capital according to local RBC and Solvency II framework Implementation of risk policies and guidelines Identify and assess risks related to proposed new products and proposed new partnership Monitor on the risk appetite framework, risk tolerance, and risk limits Participate in IFRS 17 related to risks Produce risk reports for regulator and Regional Office Job Requirements Master or bachelor's degree in Actuary, Finance and Risk Management At least 5-10 years in Insurance Risk/ Actuarial experience Logical in decision-making, mathematical and structured analytical thinking and ability to think creatively Good interpersonal skills and communication skills Good knowledge in Governance, control, and risk management Good command of English proficiency and computer literacy

  • Bangkok
  • Permanent
  • THB130000 - THB160000.00 per month

Head of IT

Executive recruitment company Monroe Consulting is recruiting on behalf of one of the world's leading international life insurance companies in Thailand. Head of IT is responsible to lead team of developers working on projects across departments and businesses functions. The successful candidate will report directly to the CEO and be part of the executive team leading the direction of the company. Job responsibilities Head of IT will work closely with top management which will provide you the career prospect with a guarantee and attractive benefit Lead the IT, IS and Software Development department Manage, grow and optimize a great team with emphasis on teamwork and technical mastery Seek continuous improvement in technology platforms and processes Review, revise, and propose new policies and procedures to provide confidentiality, integrity, and availability of all data Develop and lead technology initiatives that align business development, internal customers and external clients Collaborate across departments providing business process analysis and identify areas of improvement Select, oversee and nurture our relationships with external vendors and consultants Collaborate with members of the executive team to identify ways IT can assist the company in achieving business and financial goals Identify new IT/IS strategies and technologies; evaluate resulting organizational impacts. Ensures that IT, IS, and network infrastructure adequately support the company's computing, data processing, communications needs, and comply with the law and any requirements from regulators Implement a continuous vulnerability assessment and exposure analysis process and deliver timely remediation across applications and infrastructure Develop and implement the Information budget Job Requirements BS/BA in computer science, engineering or relevant field is required; MS/MA/MBA is preferred Experience in and understanding of Life Insurance business is required. Expertise in planning, budgeting, evaluation, and implementation of IT/IS initiatives with the ability to estimate total cost of ownership and cascading consequences of implementation Experience working at the intersection of new and legacy systems Proven ability to deliver superior results on managing IT/IS/Software development projects Deep expertise in team management and agile delivery practices Collaborative, strategic thinker who leads with honesty, transparency, and vision Demonstrates a continuous improvement forward-thinking and customer-centric mindset Experience working in Fintech environment and front-end applications a plus. Strong communication skills, including public speaking and presentations. Fluent in English speaking, reading and writing is a must. Ability to articulate technology impact to business customers at all levels Ability to listen, synthesize, and build consensus astutely and with superior judgement Ability to attract, retain, develop, and motivate high quality professionals

  • Thailand
  • Permanent
  • THB250000 - THB300000 per month

Business Development Manager

International award-winning executive recruitment expert Monroe Consulting Group is recruiting on behalf of a Global Law Firm. As the business is rapidly expanding, our client is seeking a talented for BD Senior Executive/Manager, open for both Vietnamese and Expat. The job is based in Ho Chi Minh City, Vietnam. Job Responsibilities: Working with Managers or Partners to prepare, coordinate and finalize pitches and capability statements for clients and with core client teams to develop and strengthen the client relationships Participating with business associations/ communities including attending key networking events and liaison regarding collaboration opportunities Conducting research and provide business, industry, client, and competitor intelligence and analysis Coordinating with Partners on marketing and business development strategies, to assist with client relationship management, client acquisition, and profile-raising Build relationships with BDMC colleagues across the region Updating client lists, client contract and so forth into database Report the progress of BD initiatives to relevant Partners and Line Manager Job Requirements: Bachelor or higher degree in legal, business administration, sales or marketing Has experience working in a professional services or financial services field Excellent proficiency in spoken and written in English Ability to influence and negotiate with the Partners to achieve objectives Excellent problem-solving skills and ability to react quickly to resolve issues. High level of commercial acumen and strong analytical skills

  • Ho Chi Minh City
  • Permanent
  • Negotiable
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