NOC Information Technology (IT) Specialist

  • Sector: Monroe Information Technology
  • Contact: Ma. Janine Lopez
  • Start Date: ASAP
  • Location: City of Parañaque
  • Salary: PHP70000 - PHP80000 per month + To be discussed
  • Expiry Date: 06 March 2024
  • Job Ref: BBBH434471_1707105683
  • Contact Email:

We are seeking a dynamic and versatile IT Network Operations Specialist who will play a pivotal role in ensuring the seamless functionality of our IT systems. The ideal candidate will possess exceptional problem-solving abilities, be adept in resolving network-related issues, and display outstanding interpersonal and communication skills required to thrive in a high-energy, fast-paced environment.

  • Implementations & Network Maintenance:
    • Demonstrated expertise in LAN, WAN, WLAN, and SDWAN implementations.
    • Proficiently support and maintain MPLS and SDWAN networks.
    • Extensive experience in the administration and configuration of layer 2 and layer 3 Cisco networks.

  • Advanced Network Configuration and Troubleshooting:
    • Proven operational knowledge in VLANs, spanning tree, BGP, and EIGRP.
    • Resolving network-related incidents as per predefined Service Level Agreements (SLAs).
    • Diagnosis and resolution of complex 2nd line support network issues.

  • Infrastructure Management:
    • Proficiency in creating intricate network maps using industry-standard design tools (e.g., Visio/Ekahau).
    • Implementation of new network solutions, ordering hardware, and setting up office/warehouse networks.
    • Handling failed hardware replacements (RMAs) and fulfilling site-related operational requests.

  • Monitoring and Analysis:
    • Profound expertise in utilizing network monitoring tools for data analysis and delivery of crucial network-related metrics.
    • Continuous monitoring of services using provided utilities.

  • Knowledge Base Development:
    • Actively contribute to the development of an internal Knowledge Base following an agreed methodology.
    • Offer technical solutions to enrich the Knowledge Base (KCS).

  • Additional Responsibilities:
    • Ability to perform maintenance activities beyond regular business hours.
    • Undertake any other duties as assigned.

Technical Proficiency:

  • Network Protocols: BGP, OSPF, EIGRP, HSRP/VRRP, SNMP.
  • Cisco Devices, Security (Cisco ASA, Firepower, S2S, ACL, ISE), Wireless Technologies (Cisco Prime, Ekahau, Design), Load Balancer (Citrix Netscaler), OpenGear, Other Tools (Logpoint, Infoblox, Solarwinds).

Qualifications and Skills:

  • Education: Bachelor's or master's degree, preferably in IT or engineering.
  • Proficiency in oral and written English.
  • Understanding and application of ITIL methodologies.
  • Work Experience: Minimum of 4-5 years in a similar role with practical hands-on experience.
  • Vendor Certifications: CCNA/CCNP or equivalent level of knowledge.
  • Flexibility in working hours, including 24/7 availability.