Parts Manager (Heavy Machinery)

Executive recruitment company Monroe Consulting Group Indonesia is recruiting on behalf of a leading multinational company with a core focus on heavy equipment. As expansion continues, our client is seeking a professional with at least ten years of experience in handling parts and inventory management for the job of Parts Manager. The job is based in Jakarta, Indonesia.

Key job responsibilities:

  • Prepare and administer an annual operating budget for the parts department.
  • Establish pricing parameters in each customer category that generate enough gross profit to produce a satisfactory profit while maintaining customer loyalty.
  • Establish individual parts inventory levels and balances them for maximum turnover.
  • Monitor and adjust inventory to minimize obsolescence.
  • Supervise stock order procedures.
  • Analyze sales, expenses, and inventory monthly to maintain profit goals.
  • Work with the service manager and after-sales team to ensure a timely turnaround of parts needed.
  • Analyze departmental operations and storage layout and revise as needed for maximum effectiveness.
  • Provide technical assistance to parts department employees.
  • Coordinate a prompt, efficient, and timely flow of paperwork.
  • Lead shipping and receiving efforts to ensure timely processing.
  • Handles customer complaints immediately and according to the dealership's guidelines.
  • Ensure that customer purchases are properly accounted for before payment is made.
  • Assist in the collection of past-due accounts.

Job Requirement

  • Having a bachelor's degree from mechanical engineering or management with five to ten years of related experience in parts management.
  • Proficient to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.
  • Capable to write routine reports and correspondence.
  • Able to speak effectively before groups of customers or employees of the organization.
  • Familiar to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume.
  • Good to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Mastering to speak and write English.
  • Willing to visit the remote area (customer site).