Executive search firm Monroe Consulting Philippines is recruiting on behalf of healthcare company that provides world-class technology-enabled revenue cycle management and related business solutions for hospital-based physician specialties. They are seeking for a Provider Enrollment and Credentialing Manager that will oversee and ensure strong, long-term relationships with Anesthesia Medicine (AM) and Emergency Medicine and Hospital Medicine (EM/HM) clients. This role involves monitoring operational and business services for clients, assessing AM performance, and addressing issues as needed.
Job responsibilities:
- Monitor client performance and establish mechanisms to maintain successful relationships with client leadership, physicians, hospitals, and provider partners.
- Utilize the company's key performance indicator tools and analytics to manage and report on client performance.
- Analyze client results to identify revenue cycle issues and collaborate with Operations and Revenue Cycle Management teams on solutions.
- Develop plans to ensure clients meet service level agreement standards and lead remediation efforts when necessary.
- Conduct structured operational and management services reviews for clients, presenting insights regularly.
- Coach and support Provider Enrollment and Credentialing Managers to exceed expectations.
- Implement new client programs and initiatives effectively.
- Build positive relationships within the team and address client concerns promptly.
Job Requirements:
- Bachelor's Degree or 3+ years in Provider Enrollment and Credentialing preferred.
- Proven success in client relationship management.
- Strong analytical skills for data analysis and reporting.
- Ability to manage multiple priorities and meet deadlines.
- Excellent written and verbal communication skills.
- Attention to detail in handling client communications and tasks.
- Decision-making ability supported by data and collaboration.
- Leadership skills to motivate team members.
- Interpersonal skills to interact effectively with various stakeholders.
