Our client, a leading retail company, is looking to hire an experienced Risk and Control Manager (Loss Prevention) to oversee and manage loss prevention strategies, operational risk controls, and compliance processes across their retail operations. The role is responsible for safeguarding company assets, minimizing financial losses, and ensuring adherence to internal policies and external regulations.
Key Responsibilities:
- Develop, implement, and oversee company-wide loss prevention programs, policies, and procedures to minimize inventory shrinkage, fraud, theft, and operational risks.
- Conduct risk assessments and audits across retail locations to identify potential vulnerabilities and recommend corrective actions.
- Analyze loss trends, incident reports, and operational data to proactively address root causes of loss and operational risks.
- Collaborate with store management, operations, security teams, and finance to ensure loss prevention measures are integrated into daily operations.
- Lead investigations related to internal and external theft, fraud, and operational incidents; coordinate with law enforcement and legal teams when necessary.
- Develop and deliver training programs for store teams on loss prevention, safety, compliance, and ethical conduct.
- Establish key performance indicators (KPIs) and regularly report risk and loss prevention performance to senior management.
- Ensure compliance with company policies, regulatory standards, and industry best practices related to risk management and loss prevention.
- Partner with IT and security vendors to maintain surveillance systems and technological tools to support loss prevention activities.
- Continuously monitor industry trends, emerging risks, and regulatory developments to ensure proactive risk management.
Requirements:
- Bachelor's degree in Business, Finance, Risk Management, Criminal Justice, or related field.
- Minimum 5-8 years of experience in loss prevention, risk management, or internal controls, preferably in the retail or consumer goods sector.
- Strong knowledge of retail operations, inventory management, shrink reduction, and fraud prevention.
- Proven experience conducting investigations, audits, and risk assessments.
- Excellent analytical skills with the ability to interpret data and provide actionable insights.
- Strong interpersonal, communication, and leadership skills to influence cross-functional teams.
- High level of integrity, confidentiality, and sound judgment in handling sensitive matters.
- Ability to work independently, manage multiple priorities, and drive initiatives to completion.
- Familiarity with surveillance systems, audit software, and loss prevention technologies is an advantage.
Preferred Qualifications:
- Professional certifications in Loss Prevention (e.g., LPC, LPQ, CFI) or Risk Management.
- Experience working with multi-store or regional retail operations.
