Executive recruitment company Monroe Consulting Group Indonesia is recruiting on behalf of a Multinational Telecommunication Company for the role of Senior Product Manager with at least 10 - 15 years experience in the field.
Key Responsibilities:
- Lead the comprehensive marketing program throughout the entire product lifecycle.
- Manage the marketing lifecycle of our FTTX portfolio, overseeing launch, retirement, and diversification.
- Drive product unit costing, market development strategy, and go-to-market plans in collaboration with our customers.
- Ensure that our FTTX marketing solutions consistently align with evolving market demands and customer expectations.
- Collaborate with ISP and anchor customers, as well as internal engineering teams, to identify opportunities for new service offerings in the Enterprise/Home broadband solution space.
- Partner closely with vendors to explore and integrate innovative technologies into our portfolio.
- Develop and execute marketing plans to launch and promote new services to our ISP customers.
- Serve as the primary point of contact for co-marketing programs with our ISP customers.
- Understand end customer needs, pain points, and business objectives in conjunction with our primary anchor FTTx partners.
- Conduct regular feedback sessions and maintain a deep understanding of changing market dynamics.
- Perform thorough market gap analyses to identify areas for improvement and innovation.
- Translate customer feedback and market insights into actionable product development initiatives.
- Implement strategies to increase Average Revenue Per User for both customers and the company.
- Identify cross-selling and upselling opportunities within our FTTX portfolio.
- Collaborate with cross-functional teams, including sales, marketing, and customer support, to ensure alignment and success in product delivery and customer satisfaction.
- Work closely with ISP product marketing teams to develop and execute effective go-to-market strategies.
- Collaborate on creating compelling product messaging, positioning, and sales collateral.
- Support product launches with targeted marketing campaigns to drive awareness and adoption.
- Monitor and analyze the success of go-to-market activities, making data-driven adjustments as needed.
Key Skills/Experience:
- 7-10 years of relevant experience in product management of telecom networking services.
- Strong understanding of FTTX technologies, broadband solutions, and market trends.
- Good knowledge of end-user-driven applications riding on WAN/Access services.
- Proficient in working/partnering with ISP/Technology/Software partners to jointly offer differentiated solutions in the market.
- Proven experience in prioritizing development activities, writing requirements, and producing continual product improvements.
- Demonstrated success in developing and launching new service offerings.
- Excellent verbal and communication skills, along with strong interpersonal and facilitation skills.
- Strong leadership and project management skills.
- A continuous drive to solve complex problems, move projects to completion, and gather feedback from customers.