Service Commercial Manager

Executive recruitment consultant Monroe Consulting Group Indonesia is recruiting on behalf of the Medical Device Industry. Our respected client is seeking a professional with suitable qualifications. The job is based in Jakarta, Indonesia.


Job Description:

  • Holds P&L responsibility for the assigned market in Service Medical.
  • Developing plans, strategies and KPI (monthly, quarterly) to achieve revenue and profit targets for the company for business in Service.
  • Monitoring market trends and competitor products and activities, as well as providing detailed sales forecasting
  • Provide strategic leadership and executional direction to the service business development team
  • Develop and coach the service business development team
  • Reviewing customer activity, anticipating customer needs, and improving customer satisfaction

Job Requirements:

  • Tertiary qualification in a healthcare/science or related discipline preferred.
  • 3 to 5 years, prior experience in an application or product specialist role within the medical device industry or clinical role with related product application knowledge required.
  • Proven ability to organize and priorities independently
  • Ability to work in a team environment
  • Proficient in use of computer software including Microsoft Office applications.
  • Professional and highly developed communication and presentation skills
  • Ability to resolve complex customer issues to maintain and foster positive business partnerships
  • Knowledge of hospital / healthcare group purchasing practices.
  • English language preferrable
  • Excellent teaching/training skills
  • Effective communication, interpersonal, negotiation skills
  • Demonstrated time management skills i.e., ability to priorities and meet tight deadlines.