Executive recruitment company Monroe Consulting Group Malaysia's Industrial Division is partnering with a technology-driven organisation specialising in maintenance and repair service networks. Our client is seeking a Vendor Sourcing Specialist (VSS) to expand and strengthen its nationwide vendor network, ensuring high-quality service delivery through its proprietary platform.
Job Summary
The Vendor Sourcing Specialist plays a vital role in identifying, onboarding, and managing qualified vendors across multiple service categories. This position requires strong communication and negotiation skills to ensure vendor compliance, competitive pricing, and reliable service performance. The ideal candidate is proactive, detail-oriented, and capable of managing multiple sourcing priorities in a fast-paced, US-based business environment.
Job Responsibilities:
* Identify, interview, and qualify new vendors to support expanding service coverage
* Establish and maintain strong, trust-based relationships with vendors through consistent communication and follow-up
* Negotiate pricing, service terms, and contracts while ensuring profitability and quality standards
* Ensure vendor compliance with insurance, documentation, and service requirements
* Track and manage vendor information, performance data, and coverage areas using internal tools and Microsoft Excel
* Collaborate with internal teams to resolve escalations and replace under-performing vendors when necessary
* Support the onboarding of new vendor accounts and recurring seasonal services
* Maintain accurate and up-to-date vendor records within the company's platform
* Achieve daily sourcing metrics, including outbound calls, event logs, and vendor confirmations
* Foster a professional and positive team environment
* Perform ad-hoc projects and other duties as assigned
Job Requirements:
* Proficiency in Microsoft Excel, Word, and Outlook required
* Excellent communication skills in English, both written and spoken
* Prior experience in vendor management, procurement, or supplier sourcing preferred
* Strong negotiation, problem-solving, and relationship-building abilities
* Highly organised with attention to detail and accountability for deliverable
* Ability to work independently and manage multiple priorities simultaneously
* Comfortable making high-volume outbound vendor calls daily
* Willingness to work US business hours (night shift) with flexibility during peak seasons
* Minimum Diploma or equivalent qualification; Bachelor's degree preferred
