Monroe Code of Conduct

Monroe staff must comply with all relevant legislation, statutory and non-statutory requirements and official guidance and any future amendments to such requirements during the course of providing their services to others.

Monroe staff will act honestly in all dealings with work seekers, clients, Monroe staff, non-Monroe staff and others.

In the course of representing a work seeker or client, Monroe staff shall not knowingly make a false or inaccurate statement, fail to disclose a material fact, or make a representation as to future matters without having reasonable grounds for making it.

Monroe staff must adhere to principles of truth in advertising and will only advertise positions, through any medium, for which they have documented permission to recruit.
All fees, charges and service provided must be explicitly and fully disclosed to clients prior to the acceptance of an assignment, or prior to any work being undertaken for a client.

Monroe staff should document all key stages of the recruitment process in line with relevant legislation and good practice guidance.

Monroe staff will not undertake actions that may unfairly or unlawfully jeopardize a work seeker’s employment.

Monroe staff will not undertake actions that may unfairly or unlawfully interfere in work relationships established by others.

Monroe staff will not attempt unfairly or unlawfully to prevent a work seeker from seeking work from other sources.

Monroe staff will in their dealings with all other Monroe staff and non-Monroe staff treat them with respect and aim to work in a fair and open competitive environment.

Monroe staff should adhere to the spirit of all applicable human rights, employment laws and regulations and will treat work seekers, clients and others without prejudice or unjustified discrimination.

Monroe staff will treat all work seekers and clients with dignity and respect and aim to provide equity of employment opportunities based on objective business related criteria.

Monroe staff will act diligently in assessing risks to work seekers and clients and will not knowingly put at risk candidates, clients, or others.

Monroe staff will inform work seekers whenever they have reason to believe that an engagement may cause a risk to health and safety.

Monroe staff will work diligently to develop and maintain a satisfactory level of relevant and current professional knowledge.

Monroe staff will ensure that they are adequately trained and skilled to undertake their responsibilities in recruitment practice.

Monroe staff must supply work seekers with full details of the work, conditions of employment, nature of the work to be undertaken, rates of pay, method and frequency of payment, and pay arrangements in accordance with requirements of current legislation.

Monroe staff will ensure that any variation to the engagement can only occur with prior notification and agreement of the worker.

Monroe will pay promptly and accurately any wages and benefits due in accordance with any agreed terms and legal requirements.

Monroe staff should not penalize temporary/contract workers, for example for having been late or failed to attend part or all of an assignment or for poor performance, by making deductions from pay due for time that they have actually worked

Monroe staff will not take on assignments that could result in their inability to pay temporary/contract workers. 

Monroe staff must supply all overseas work seekers with the same level of information as set out and implied in Principle 7. In addition, information provided should include details of the likely cost of living in the area the prospective hirer is situated, the likely length of the job in question and the state of the employment market in the field they are being recruited into. All information must be provided at no cost to the work seeker.

Monroe staff must ensure that in relation to overseas recruitment they abide by all relevant legislation and provide all relevant and applicable information to work seekers, clients and others.

Monroe staff should observe the highest principles of social responsibility, integrity, professionalism, equity and fair practice in their dealings with all overseas work seekers.

Monroe staff must observe the highest principles of integrity, professionalism, equity and fair practice to maintain the confidentiality and privacy of candidate and client information and should respect the confidentiality of records in accordance with the law and good business practice.

Monroe staff must ensure that permission has been obtained and documented before disclosing, displaying, submitting or seeking confidential or personal information.