Account Manager (Healthcare/Pharmaceutical/Medical Devices)

  • Sector: Monroe Health
  • Contact: Christina
  • Contact Email:
  • Client: Monroe Consulting Group
  • Location: Vietnam
  • Salary: Negotiable
  • Expiry Date: 07 March 2022
  • Job Ref: BBBH224980_1641437882

International award-winning executive recruitment expert Monroe Consulting Group is recruiting on behalf of a global leader in digital health, is looking for an Account Manager to maintaining the client's stability and influences their potential growth.

Job Responsibilities:

Client Management

  • Manage and ensure quality of our client services
  • Management and handling of key client briefs, projects and requests, including the refinement of the above
  • Typical day-to-day management of clients and their requests including presentations, documentation, client activity administration, etc.
  • Key person supervising the excellence of projects; effectively manage and interpret Client feedback; guide/lead Account Managers and Account Executives to implement projects smoothly and effectively
  • Support line manager in developing initiatives for new business or extending existing business
  • Financial control of billings and 3rd party costs
  • Write/proofread major communications materials including executive internal memos, executive speeches, Q&A, sensitive topic statements, pitch docs or press releases
  • Cultivate high-level contacts within business and industry relations
  • Lead major offline activities/events and overall quality control


  • Provide Clients counsel in the development of successful customer management strategies
  • Work with team to write/assist in writing communication/PR plans
  • Understand industry/market trends and the success factors critical to the organization's long-term sustainability and competitiveness
  • Be able to conduct project planning and reporting, and support line managers with campaign planning as well as strategic annual or quarterly plans
  • Modify proposals based on changing business conditions
  • Stay up-to-date with emerging technologies and social platforms and demonstrate understanding of how they can be integrated into communications programs
  • For certain clients, assist in developing media relations strategy, seeking placements in print, broadcast and online media

Creative Leadership

  • Drive the right Client briefs for internal stakeholders, mainly strategy, creative and delivery teams
  • Take ownership of the quality of creative responses in conjunction with Associate Creative Director
  • Ensure creative team motivation and working processes
  • Oversee project briefings (both written & actual briefing) & client approval
  • Provide creative judgement

Leadership & People Management

  • Develop working relationships with Executives to ensure that once briefed the campaign/project moves forward smoothly
  • Be the first stop in resolving problems raised by Executives
  • Work with Account Director to project future account team personnel requirements and overcome any existing issues
  • Assume responsibility. Proactive and energetic working attitude, and always be positive
  • Take responsibility for management and motivation of account team members to allow them to achieve their maximum potential
  • Abide by the WPP code of business conduct

Job Requirements:

  • Educational Background: Bachelor's degree with major in Marketing, Communications, Advertisement, Media, Digital, Public relations, etc.
  • 4-5 years of experience in communications or related field; industry experience preferred
  • Main client would be Healthcare industry, therefore having knowledge and passion in healthcare, pharmaceutical, or science is a plus.
  • Professional writing skills, strong presentation capabilities (proven media relations skills)
  • Good command of English communication, especially speaking and writing skills
  • An independent worker that works well on a team and can be proactive and a self-starter
  • Detail-oriented, organized and dedicated; proactive and enthusiastic with an ability to juggle multiple tasks and meet deadlines; a quick learner