Monroe Consulting Group Philippines, an executive recruitment firm, is recruiting on behalf of a leading global operations center that supports one of the world's most innovative technology companies.
Job Summary
Our respected client is seeking an Analytics & Insights Senior Associate in the CX Lab that will be responsible splitting between the two arms of the Lab: Wave Survey Research and Scaled Qualitative Research. Your work will be instrumental in shaping the satisfaction of advertisers and developing future versions of Google's advertising products and customer experience programs
The role is based in BGC, Taguig City, with a Hybrid setup (3 days onsite per week) and a night shift schedule.
Key Job Responsibilities:
- Perform descriptive and statistical analysis (e.g., z-tests, ANOVA, etc.) on large quantitative survey datasets using Python, including reviewing weighted data for accuracy and consistency.
- Assist in deck and report creation, including data analysis in Python, data entry, formatting, editing, and reviewing content for accuracy, consistency, completeness and quality.
- Give insight to dashboard SME when there is a new table to add in the task assigned.
- Assist with survey programming in Qualtrics, including programming surveys to align with survey documents created by research leads. Programmed surveys must align with content and quality standards.
- Perform survey testing in Qualtrics, documenting any quality issues and testing for resolution.
- Perform with review of translations delivered by localization vendors, logging any quality issues and reviewing fixes.
Key Job Qualifications:
- Bachelor's degree in business, marketing, social science, or other related field.
- Knowledge in a primary research type role with statistical analysis (inferential statistics, including confidence intervals, t-tests, z-tests, ANOVA, correlations, etc.)
- Proven analytical and data analysis skills, preferably in a market research setting (e.g., descriptive statistics and inferential statistics, experience creating charts, understanding of data visualizations, and appropriate applications for each, etc.)
- 1+ year experience working with SQL and Python for statistical analysis and/or data pipeline management.
- 1+ year experience with SQL or any other similar database management software systems.
- Experience with programming market research online surveys using Qualtrics or any other survey platform.
- Excellent organizational and data visualization skills, and the capability to handle multiple projects and multiple stakeholders.
- Ability to work under pressure with little or no supervision.
- Ability to identify process and efficiency improvements.
- Ability to use SQL and Python when modifying scripts, create script from scratch and performing data clean up.
