Executive recruitment company Monroe Consulting Group Philippines is recruiting on behalf of Asia's fastest-growing HR technology platform.
Job Summary
Implementations Head is a Leadership role responsible for strategic direction and operational excellence of our global implementation operations. This position leads a large, distributed team of Engagement Managers, Solution Architects and Product Specialists across multiple geographies managing complex, enterprise-scale HRMS deployments.
What impact will you create?
Strategic Leadership and Vision
Define and Execute the global implementation strategy, ensuring alignment with the business objectives and rapid growth trajectory. Lead Strategic planning, capacity management and geographic expansion initiatives. Champion continuous evolution of company's implementation philosophy (Inflexion), precision in measuring and enhancing Customer Outcomes
Transformation Value Delivery
Enable and track Value Realization across projects under his span unlocking the desired outcomes from transformations within defined timelines, scope and budget parameters.
Client Relationship Excellence
Maintain Strategic relationship with C-level stakeholders at Enterprise client organisations. Act as the apex Darwinbox representation for resolution of complex technical and business challenges that arise during large scale deployments. Champion client advocacy within Darwinbox to ensure customer needs are reflected in product and services evolution
Team Leadership & Development
Lead and inspire a large, distributed team of consultants, solution Architects and engagement managers across multiple timezones. Build and scale high-performing team through strategic hiring, comprehensive onboarding and continuous professional development. Foster a culture of excellence, accountability and collaboration across colleagues/teams.
Business Impact and Growth
Contribute to revenue growth through successful implementations that drive client retention and expansion opportunities. Support sales activities by providing implementation expertise during pre-sales processes. Identify opportunities for service expansion and process improvements that can drive competitive differentiation
Key Job Requirement:
- Master's in business administration or equivalent
- 12+ years of progressive experience in HR / HR Consulting / HRMS Delivery or Customer Success with minimum 4 years in senior management roles
- Proven track record of successfully delivering large/complex enterprise transformation initiatives.
- Tech Savviness and deep interests in adopting new technologies for process improvements and high value impact/outcomes.
- Strong understanding of global HR Practices and regulatory framework of more than one region / geographies.
- Outstanding executive presence with ability to engage effectively with C-level stakeholders and senior decision makers
- Ability to present complex technical / functional concepts to large, diverse audience in clear, compelling manner.
