Head of Commercial (Financial Services)

  • Sector: Monroe Banking & Finance
  • Contact: Irfan Rahadi
  • Contact Email: irfan@monroeconsulting.com
  • Start Date: ASAP
  • Client: Monroe Consulting Group
  • Location: Indonesia
  • Salary: Negotiable
  • Expiry Date: 21 May 2022
  • Job Ref: BBBH227387_1650503744

Executive recruitment company Monroe Consulting Group Indonesia is recruiting on behalf of a Digital financial services group based in Southeast Asia, it is the Holding Group of over 10 FinTech startups. Headquartered in Singapore and Indonesia.

The Head of Commercial, Merchant Acquisition for national-wide will lead and strategically to the rapid growth of their commercial partnerships to help them find the best transformation financial service providers and showcase the benefits of listing as a partner on their platform.

Job Responsibilities:

  • Work strategically with the business team; will be responsible for transforming and converting leads into merchants on their specialized platform
  • Manage and foster relationships with merchants, and provide an exceptional customer experience
  • Will be the main point of contact for the all the new and existing merchants, so you will be managing all key accounts
  • Research creative strategies for merchant retention
  • Identify opportunities to up-sell and cross-sell
  • Regularly feedback merchant issues to relevant departments to improve processes
  • Align your sales strategies with company-wide goals and objectives - you will be responsible for hitting monthly KPI's and sharing your progress with the team
  • Be a subject matter expert and be able to answer any questions that are thrown your way regarding their existing business partners
  • Working closely with our CEO in Indonesia/Singapore and core team for regular updates and insights and to action any new business requirements that affect our merchants
  • Refining our merchant contract policies and keeping all documentation in order
  • Planning & strategizing the launch of new ventures within their portfolio roadmap

Job Requirements:

  • Bachelor's or Master's degree from reputable university Overseas/Domestic
  • Experience in Financial Services for Teleco/Token/Agent sales or partner relations in a management role (7+ years experience)
  • Proven ability hitting and exceeding commercial targets
  • Track record of building relationships with a similar or transferable target audience
  • Strong presentation skills and ability to translate complex technology to less tech-savvy merchants
  • Confident using lead generation CRM's
  • Self-motivated and results-driven sales professional
  • Competent working independently and as part of a team
  • Good command of the English language, both written and verbal
  • Hungry, confident, and ambitious worker, who wants to join a fast-growing technology company