Head of Operations Strategy (Supply Chain)

Executive recruitment company Monroe Consulting Group Indonesia is recruiting on behalf of a leading technology-driven retail and logistics company. As expansion continues, our client is seeking a senior professional with at least 8 years of experience in business process improvement and supply chain operations. The job is based in Jakarta, Indonesia.

Key job responsibilities include:

  • Identifying opportunities and defining strategies for efficiencies in work processes, driving innovative approaches for cost savings, productivity, and quality across all hubs.
  • Strategizing, planning, and executing short-, medium-, and long-term improvement initiatives.
  • Ensuring sustainability of improvements through system control, automation, OKR setup, and process governance.
  • Facilitating cross-functional collaboration to design, test, and refine business processes and practices.
  • Spearheading and executing projects with strict timelines and deliverables.
  • Conducting research, data analysis, and applying advanced analytical techniques to generate insights for supply chain operations.
  • Monitoring end-to-end business process improvement initiatives, ensuring prioritization and measurable results.
  • Coordinating with multiple business units and vertical operations to initiate and deliver improvement projects.
  • Supporting and guiding the team to manage, prioritize, and deliver results effectively within strict timelines.
  • Balancing top-down and bottom-up initiatives while providing clear direction to the team.
  • Actively engaging with ground operations through regular visits to warehouses and sortation centers.


Job Requirements:

  • Bachelor's Degree in Engineering, Supply Chain, or other relevant fields (Engineering background is a plus).
  • Minimum 8 years of experience in business process improvement, logistics, or warehouse operations.
  • Proven track record in project management with strict timelines and deliverables.
  • Strong understanding of sortation center, logistics, and warehouse operations.
  • In-depth experience with process excellence methodologies (e.g., Lean Six Sigma, DMAIC).
  • Strong knowledge in process analysis, improvements, and change management.
  • Solid business and financial acumen.
  • Proficiency in supply chain software and systems, including WMS and TMS.