Executive recruitment company Monroe Consulting Group Indonesia is recruiting on behalf of a leading multinational company in the aviation ground handling and cargo services sector. As the business continues to expand across Indonesia, our client is seeking an experienced HR Manager / HR Business Partner (HRBP Manager) to drive strategic people initiatives and ensure workforce readiness across all operational stations and cargo warehouses in Indonesia.

Position Summary:

We are seeking an experienced HR Manager / HR Business Partner to take full ownership of HR function for the Indonesia entity. The role will partner closely with business leaders to drive people-related strategies, ensuring the organization attracts, develops, and retains high-quality talent. You will lead the recruitment team, oversee HR operations, manage industrial relations, and shape a culture of performance, compliance, and engagement across all operational sites.

Key Responsibilities

HR Business Partnering & Strategy

Advise business unit leaders on workforce planning, organizational design, and talent strategies.
Translate business objectives into effective HR initiatives that support operational performance and growth.
Provide data-driven insights and people analytics to support decision-making.

Employee Relations & Culture

Lead employee relations: ensure fair and compliant resolution of workplace issues, grievances, and disciplinary matters.
Foster a positive, inclusive, high-performance culture aligned with company values.
Develop and implement engagement, recognition, and retention programs.

Performance & Talent Management

Manage the full performance management cycle - goal setting, reviews, feedback, and development plans.
Oversee talent reviews, succession planning, and leadership development initiatives.
Collaborate with L&D to address competency gaps and support continuous development.

HR Operations & Compliance

Ensure HR operations fully comply with Indonesian labor laws, aviation regulations, and internal standards.
Oversee onboarding, contract management, HRIS data integrity, workforce documentation, and HR processes.
Monitor HR KPIs, drive process improvements, and maintain accuracy and efficiency.

Recruitment Team Leadership

Lead, coach, and manage the recruitment team to deliver high-quality hiring for operational, technical, and management roles.
Define and track recruiter KPIs, improve sourcing, screening, and selection processes.
Manage full-cycle recruitment, strengthen employer branding, and elevate candidate experience.
Build and maintain talent pipelines - especially for high-volume and hard-to-fill roles.
Forecast manpower needs and align recruitment strategies with operational demands.
Collaborate with external partners: universities, training institutions, recruitment vendors, aviation talent pools.

Industrial Relations & Labor Compliance

Maintain constructive labor-management relations; lead union negotiations, consultations, and bipartite processes as needed.
Manage industrial dispute resolution, disciplinary cases, grievances, terminations - ensuring compliance and fairness.
Maintain documentation and compliance with collective labor agreements, aviation-specific regulations, and Indonesian law.
Proactively monitor workplace climate and provide early warning on IR risks; advise leadership on IR impact and mitigation.

Qualifications & Skills

Bachelor's degree (in HR, Business, Management, or related field)
5-10 years of progressive HR experience - ideally in multinational companies, aviation/ground-handling, cargo, manufacturing, or other labor-intensive industries
English: advanced / fluent
Strong knowledge of Indonesian labor law, industrial relations, and compliance standards
Hands-on experience with HRIS, recruitment platforms, MS Office; tech-savvy with data-driven mindset
Core competencies: strategic thinking, business acumen, influencing & leadership, talent development, engagement & retention focus, result-oriented, and able to operate in fast-paced, operational environment