Monroe Consulting Group Indonesia is recruiting on behalf of a reputable private healthcare provider with a strong presence in Indonesia. Our client is seeking a Medical Support Services Manager to lead and oversee all medical support functions, ensuring operational excellence, service quality, and regulatory compliance across the hospital.

Key Responsibilities

Lead and manage all medical support service units, including Laboratory, Radiology, Pharmacy, Rehabilitation, and other diagnostic and allied health services.
Ensure efficient daily operations, optimal resource utilization, and high service standards across all support departments.
Develop and implement operational strategies, SOPs, and quality improvement initiatives aligned with hospital objectives.
Monitor departmental performance, KPIs, budgeting, and cost efficiency.
Collaborate closely with Medical Services, Nursing, and other stakeholders to ensure seamless patient care and service integration.
Ensure compliance with healthcare regulations, accreditation standards, and internal policies.
Lead, mentor, and develop teams to foster a culture of professionalism, accountability, and continuous improvement.

Key Requirements

Medical Doctor (MD) or relevant healthcare professional background; postgraduate qualification in Hospital Management or Healthcare Management is an advantage.
Minimum 5-8 years of experience in healthcare operations, with at least 3 years in a managerial role overseeing medical support services.
Strong leadership, organizational, and stakeholder management skills.
Solid understanding of hospital operations, diagnostic services, and healthcare regulations.
Commercially aware with strong operational and problem-solving capabilities.
Excellent communication and coordination skills.