Operations Director (Technical Staffing & Payroll Services )

Executive recruitment company Monroe Consulting Group Indonesia is recruiting on behalf of one of public listed company in Europe. As expansion continues, our client is seeking a professional with at least 20 years' experience in technical staffing and payroll Services in multinational company for the job of Operations Director. The job is based in Jakarta, Indonesia.

Key job responsibilities include:

  • Direct report to the Regional CEO
  • Commercially responsible for the effective and profitable delivery of Technical Staffing and Payroll Services to the client base whilst remaining totally aligned to the corporate policies and directives
  • Comply with all company Quality programs and Health, Safety and Environment policies
  • Generally, ensure that the state office functions effectively, deliver on company business strategies, and meet service standards.
  • Develop local operational goals and standards in line with corporate directives.
  • Ensure the effective operation of the team and their activities to ensure delivery of quality results.
  • Allocate assignments to Coordinators and manage requirements.
  • Maintain strict control over financial performance and expenses under position accountability.
  • Complete company performance management reporting on staff under control and take actions, as necessary.
  • Through performance management, identify development needs and ensure employees' appropriate skill levels.
  • Contribute to management meetings and ensure actions are taken to address issues.
  • Attend to new enquiries and/or concerns raised by current and potential clients.

Job Requirements:

  • Bachelor's Degree/Professional Degree in Engineering, or related field with at least 20 years' experience in Technical Staffing and Payroll Services and project, in multinational company
  • 20+ years' experience managing teams in an outsourced / operations environment with multilingual teams
  • Management of large teams (upward of 100 people)
  • Multi party management i.e. subcontractors, client, other vendors etc
  • Revenue / financial management - pertaining to client contract values
  • Excellent negotiation, influence, mediation, and conflict management skills
  • Service focused with ability to meet targets on a continuing basis
  • Ability to be flexible and work analytically in a problem-solving environment
  • The administrative side of this role requires good computer skills to analyse data and create reports
  • This position requires analytical skills and the ability to interpret information from numerous sources to prepare and present reports.
  • For this aspect of the role, being detail-oriented and able to find focused solutions to business problems is useful