Monroe Consulting Group Malaysia, an executive recruitment firm is partnering with a leading medical equipment company to hire a Sales Product Specialist - IT to drive product-based solutions within both existing and prospective customer accounts. This individual will serve as a technical expert for the globally recognized product portfolio, cultivating and maintaining strong relationships with key stakeholders, including departmental decision-makers, physicians, technologists, and other healthcare professionals. The successful candidate will also collaborate cross-functionally to support business growth, particularly in software services and outcome-driven revenue streams.
Job Responsibilities:
- Effectively differentiate the assigned product portfolio at various stages of the sales cycle, using approved sales and marketing materials to support customers in making informed purchasing decisions.
- Act as the subject matter expert for imaging IT systems, particularly PACS, VNA, RIS, and related solutions.
- Demonstrate strong understanding of HL7/DICOM standards and non-DICOM image formats.
- Possess advanced knowledge of DICOM integration and the ability to interface medical imaging modalities with our PACS systems.
- Analyze and troubleshoot HL7 interface message structures and collaborate with the technical team on interface solutions.
- Represent the company and promote products at medical conferences, trade shows, and technical exhibitions.
- Develop and maintain long-term relationships with key decision-makers in existing and new accounts to meet or exceed quarterly sales targets.
- Understand customer workflow requirements and design tailored solutions to meet their clinical and operational needs.
- Maintain a consultative sales approach, working closely with radiologists, clinicians, technologists, and IT administrators to ensure customer satisfaction and solution success
Job Requirements:
- Bachelor's Degree or higher in Computer Science, Information Technology, Electronics/Electrical Engineering, or related field.
- Minimum 5 years of experience in a related technical sales or product specialist role, preferably within the healthcare or medical imaging sector.
- Proficiency in Bahasa Malaysia, English, and Mandarin is required; strong English communication skills (written and verbal) are preferred.
- Proficient in Microsoft Office Suite, including Word, Excel, PowerPoint, Visio, and Access.
- Familiarity with imaging products such as VNA, PACS, Enterprise Viewers, Modalities, RIS, EMR, and reporting tools is an added advantage.
- Strong presentation and interpersonal skills with a consultative sales approach.
- Self-driven, result-oriented, and capable of working independently and as part of a team.
- Prior experience in dealing with healthcare institutions, radiology departments, or hospital IT environments is highly desirable.
