Regional Account Manager (Digital Healthcare)

  • Sector: Monroe Health
  • Contact: Fironika Loganathan
  • Contact Email: fironika@monroeconsulting.com.my
  • Client: Monroe Consulting Group
  • Location: Kuala Lumpur
  • Salary: life insurance
  • Expiry Date: 19 December 2021
  • Job Ref: BBBH229818_1637296772

Regional Account Manager

Executive recruitment company Monroe Consulting Group Malaysia is recruiting on behalf of a leading digital healthcare company in Malaysia.

The Account Manager is responsible for establishing, maintaining, and growing strong external client relationships. This responsibility includes maintaining stable client relationships and achieving growth on existing accounts.

Key Job Responsibilities:

  • Manage/advise High value /regional pharmaceutical clients, establish a healthy and long term relationship
  • Help Pharma clients achieve meaningful customer connection (touch points) via engaged events and programs that are targeted and that support the client objectives.
  • Translate the client's vision and needs into business requirements, coordinate with project teams on required deliverable, and manage client expectations across regions
  • Establish day to day working relationships with Business Communication Leads
  • Ensure work is delivered on budget and manage invoicing according to the contract terms
  • Obtain key client information and transfer accurately to project teams to ensure effective scoping of work
  • Manage internal resources for project development and on-time delivery
  • Ensure quality of content meets customer expectations and maximised the number of touch points to target customer groups to achieve client outcomes
  • Ensures execution of planned events/activities is seamless, by managing internal and external stakeholders efficiently

Job Requirements :

  • Minimum 2-5 years of experience in account management in an advertising/marketing industry
  • Having worked with pharma clients would be preferable
  • Be a team player and have the zeal to learn more
  • Experience managing insights development and customer profiles
  • Demonstrated track record of client relationship development and service
  • Strong regional market knowledge
  • Ability to communicate effectively in English and the local language
  • Demonstrated ability to communicate clearly and effectively
  • Demonstrated ability to be organized and manage project deliverable
  • Strong Negotiator and able to work with different departments and communicate with different regions
  • Must be proactive, a self-starter and an excellent communicator both verbal and written
  • Able to create coherent and persuasive presentations with proficiency in Word, Excel, Outlook,and PowerPoint