Monroe Consulting Group Indonesia, an executive recruitment firm, is recruiting on behalf of a leading global orthodontic aligner company. As part of its continued expansion in Indonesia, our client is seeking a clinically strong and driven Senior Clinical Liaison Specialist to support provider success and clinical excellence across the Indonesian market. This position will be based in Indonesia, with frequent travel across major cities.

Responsibilities:

Drive clinical excellence by achieving monthly, quarterly, and annual clinical KPIs across the Indonesia market.
Partner closely with Sales teams to conduct joint clinic visits, provide case troubleshooting, and support providers requiring deeper clinical guidance.
Deliver end-to-end onboarding, clinical training, treatment planning support, and workflow coaching to providers.
Act as the primary point of contact for clinical escalations, ensuring timely and high-quality clinical support.
Conduct clinical and product training for providers, internal teams, and distributors, including workshops, webinars, and speaker-led programs.
Build and maintain strong relationships with dental universities, academic institutions, professional associations, and Key Opinion Leaders (KOLs).
Collaborate cross-functionally with Sales, Marketing, and Customer Success to strengthen utilization, adoption, and market growth.
Ensure compliance with clinical governance, quality standards, and ethical practices, including product feedback and documentation.

Qualifications:

Required:

Doctor of Dental Surgery (DDS) or equivalent dental degree.
Minimum 2 years of clinical experience, with at least 1 year in a corporate, training, or customer-facing role.
Strong clinical and diagnostic foundation, particularly in general dentistry.
Excellent communication, presentation, and relationship-management skills.
Proficiency in English and Bahasa Indonesia.
Willingness to travel frequently and work in a field-based role.

Preferred:

Experience in orthodontic aligners, orthodontics, or digital dentistry.
Experience delivering clinical training or workshops for dental professionals.
Strong capability in case assessment, treatment planning, and digital workflows.
Ability to work cross-functionally and manage multiple stakeholders effectively.