Monroe Consulting Group Malaysia, an executive recruitment firm, is partnering with a fast-growing F&B organization with multiple branches to hire a Senior HR Executive (HR Operations). The role is accountable for providing a full range of HR Operations to the business and deliver the people basics aligned with the Group's people agenda. As a Senior HR Executive, you will drive operational excellence across branches, partner closely with line managers, and ensure key HR processes are executed efficiently while enhancing employee engagement, compliance, and overall business performance.
Job Responsibilities:
- Oversees HR Operations: Payroll, Foreign Workers Hiring, HR Administration & Compensation & Benefits.
- Recruitment lead: including job posting screening, interview, conduct reference check, background check and job offering.
- Draft HR correspondence: Letter of Appointment, Contract, Warning Letters etc.
- In-charge of employee movement matters, ie, probation and conformation, promotion, redesignation, transfer, breach of contract, resignation, exit interview etc.
- Lead employee engagement drive, from pre-onboarding, onboarding and regular employees.
- Plan, coordinate and execute employee appreciation activities and events, including employee wellness programs, birthday celebrations etc.
- Proactively engage employees to improve working relationships, build morale and increase productivity and retention.
- Performance Management: Manage entire process including coaching line managers to use tools, ensuring periodical completion of performance management activities from performance contract to performance communication and review, PIP for under-performers as well as necessary documentation.
- Manage and resolve employee relation issue; where applicable, conduct effective, thorough and objective investigations. Minimize legal risks by coaching line managers on legal process and management process to handle ER issues, including grievances and disciplinary process, manage related cost effectively.
- Provide support to the management team regarding employee morale, employee relations, coaching, counselling and discipline.
Job Requirements:
- Degree in HR Management or equivalent
- Fluent in English and Bahasa Malaysia
- Experience in HR Operations and People Management
- Minimum of 7 years working experience in related fields.
- Experience in managing a small team of 3-4 people (added advantage)
- Willingness to travel as required.
