Executive recruitment firm Monroe Consulting Group's Technology Division is partnering with a leading financial entity that provides broad range of consumer financial services across Malaysia.
Our distinguished client is currently seeking a highly skilled Senior Microsoft 365 Engineer to oversees the design, implementation, governance, and optimization of Microsoft 365 services across the organisation.
This role acts as a technical lead for cloud collaboration platforms and also manages or coordinates related IT projects. The position requires strong hands-on expertise, leadership capabilities, and the ability to drive cross-functional initiatives.
Key Responsibilities
1. Architecture & Solution Design
- Lead the design of end-to-end Microsoft 365 solutions, covering Exchange Online, SharePoint Online, Teams, OneDrive, and Entra ID.
- Develop M365 architecture standards, governance frameworks, and best practices.
- Provide technical leadership for cloud adoption, identity modernization, hybrid identity, Zero Trust, and collaboration strategies.
2. Project Management & Delivery
- Lead medium-to-large M365 projects such as tenant migration, Teams rollout, email migration, SharePoint intranet revamp, and Intune implementation.
- Define project scope, timelines, resource planning, and deliverables.
- Coordinate with vendors, internal IT teams, and business stakeholders.
- Monitor project risks, issues, and dependencies, ensuring on-time and on-budget delivery.
- Prepare executive updates, project documentation, and change management plans.
3. Administration & Operations Leadership
- Oversee daily operations and health of the M365 environment, including licenses, configurations, security posture, and monitoring.
- Act as L3 escalation point for complex M365 issues.
- Ensure service reliability, performance tuning, and continuous improvements across all M365 workloads.
- Review and approve configuration changes to ensure compliance with governance policies.
4. Security, Compliance & Governance
- Implement advanced security baselines: MFA, Conditional Access, Identity Protection, Defender for O365, Insider Risk, and DLP.
- Lead governance initiatives for data lifecycle, retention, auditing, and regulatory compliance (e.g., financial industry guidelines).
- Work with cybersecurity teams to remediate vulnerabilities and improve Microsoft Secure Score.
5. Automation & Optimization
- Develop automation using PowerShell, Graph API, and Power Platform (Power Automate/PowerApps).
- Drive operational efficiencies by streamlining provisioning, reporting, and incident response processes.
- Evaluate new M365 features, run proof-of-concepts, and lead service improvements.
6. Leadership & Stakeholder Engagement
- Mentor junior engineers and provide technical guidance to the collaboration and security teams.
- Liaise with business teams to understand requirements and translate them into M365 capabilities.
- Conduct training, workshops, and adoption programs to maximize M365 usage.
Required Skills & Experience
- 6-10 years of experience managing Microsoft 365 environments in medium-to-large enterprises.
- Strong expertise in Exchange Online, SharePoint Online, Teams, OneDrive, and Entra ID.
- Experience leading M365 migration or modernization projects end-to-end.
- Solid capabilities in project management (scope, schedule, risk, vendor coordination).
- Strong PowerShell automation skills; experience with Graph API is a plus.
- Deep understanding of M365 security and compliance features.
- Experience with Intune/Microsoft Endpoint Manager for endpoint security and compliance.
- Good understanding of networking, authentication, hybrid identity (Azure AD Connect), and DNS.
- Experience in regulated/secure environments (banking, finance, insurance, or government) is an advantage.
Preferred Certifications
- MS-102: Microsoft 365 Administrator Expert (highly preferred)
- MS-700 (Teams), SC-300 (Identity), MD-102 (Endpoint), or AZ-104 (Azure Admin)
- PMP, PRINCE2, or basic project management certification is a plus
