Executive Recruitment Firm, Monroe Consulting Group is recruiting on behalf of Asia's leading distributor of Medical Devices, our client is seeking for Service Engineer who has 2-3 years of work experience in Analytical Instrument. The successful candidate will be based in Mindanao.
You will play an important role to:
· Perform QC inspections on equipment for any physical damages or technical issues
· Perform installations or commissions on the equipment at customers' site
· Training customers on the operation and user-level maintenance of the equipment
· Troubleshoot problems, take corrective actions and complete repairs including testing of the systems according to time frame set by the management
· Prepare timely and accurate external and internal professional reports for the management and customers
· Ensure no back-log of service repairs/ faulty units returned by customers
· Update company's Service CRM database according to time frame set by the management.
· Report on current issues or feedbacks received from customer to management
· Discuss and participate with team members on service delivery improvements
· Continuously increase product knowledge and improve repair turnaround time
To be successful in this role, you would require:
· Degree in Electronics / Mechatronics, Biomedical Engineering or relevant engineering discipline.
· 2 - 3 year(s) of experience in a similar role is preferable
· Is result oriented, a team player, self-motivated and willing to learn and adapt.
· Prior experience in handling government tenders is preferred
· Experience in general analytical instrumentation
· Willing to travel extensively within the Philippines
· Preferably possess own transportation
