Service Manager (Heavy Machinery)

Executive recruitment company Monroe Consulting Group Indonesia is recruiting on behalf of the fast-growing heavy machinery company. As expansion continues, our client is seeking a professional with at least ten years of experience in the industrial sector for the job of Service Manager. The job is based in Jakarta, Indonesia.

Key job responsibilities include:

  • Directly report to President Director.
  • Responsible for sales strategies of aftermarket.
  • Responsible to increase the revenue of the service department.
  • Responsible to develop the aftersales team of the company's dealers and conduct the technical training as well.
  • Responsible to establish a suitable after-sales system.
  • Responsible to manage the service team including the on-Jobsite team.
  • Responsible for monitoring product quality by coordinating with the parts team and manufacturing team

Job Requirements:

  • Having a Bachelor's Degree in Mechanical Engineering with at least ten years of experience in handling service from a multinational heavy machinery company.
  • Mastering to speak and write English.
  • Have strong leadership with excellent communication skills.
  • Mastering technical skills especially the construction equipment and heavy machinery.
  • Willing to travel.