Monroe Consulting Group is seeking a Payroll Solutions Consultant on behalf of a notable HR Tech Solution Company.
Key Responsibilities:
- Lead and manage a team of payroll consultants across multiple client accounts and projects.
- Oversee end-to-end payroll processing, implementation, and support using the company's HRIS platform.
- Ensure payroll accuracy, compliance with local labor laws, and timely submissions.
- Collaborate with internal teams (Product, Implementation, Customer Success) to improve processes and system functionality.
- Act as the escalation point for complex payroll issues, offering solutions and client support.
- Develop documentation, standard operating procedures, and training materials.
- Mentor and train junior consultants, fostering team development and knowledge sharing.
- Monitor team performance and ensure adherence to SLAs and client satisfaction goals.
Requirements:
- Minimum 5 years of payroll experience, with at least 2 years in a team lead or senior consultant role.
- Strong knowledge of payroll systems, tax regulations, and labor laws (local/regional knowledge essential).
- Experience working with HRIS platforms or payroll software (e.g., SAP SuccessFactors, Workday, ADP, etc.).
- Excellent problem-solving, leadership, and communication skills.
- Detail-oriented with the ability to manage multiple client projects simultaneously.
- Proficient in data analysis and Excel; familiarity with system integration and reporting is a plus.
- Bachelor's degree in Human Resources, Accounting, Business, or related field.
