Executive Search & Headhunting Recruitment Services for the Infrastructure and Telecommunication Industry

Monroe Consulting Group’s executive search services provide specialise recruitment expertise to help our clients secure the best talents within the Infrastructure and Telecommunication Industry. The ability of our recruitment consultants to source passive candidates is what has set us apart from other recruitment agency services. Monroe’s specialised executive search team thrive upon the partnerships it has cultivated with some of the world’s most recognised and respected brand names within the Infrastructure and Telecommunications Sectors.

Monroe provides a unique recruitment approach that targets mid-level to senior professional for companies in the Infrastructure and Telecommunication industry. In many cases, our executive search firm acts as an essential recruitment partner for building mid to senior-level management teams, which are critical to the success of the company. Our team of experts can help you find talents across all major sub-sectors within the Infrastructure and Telecommunication industry including (but not all) Infrastructure and platform, Technology Devices, phone, radio, TV Operators, Over-the-top content (OTT), content, advertising services and Retail and distribution.

Browse our current job roles or contact our consultants to uncover your next role.

Searching for talent in the Infrastructure and Telecommunication Industry? Reach out to us to source the most qualified talent in the market.

Latest roles.

Technical Support Engineer

Executive search firm Monroe Consulting Group is recruiting on behalf of a Singaporean award-winning internet service provider. Our reputable client is currently searching for a Technical Support Engineer who is amenable to work on site located in Davao City. Key Responsibilities include: * Provide telephone-based support to end users on network, internet and software related issues. * Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problem. * Interface between internal operation and customer to resolve daily requirement and problem. * Identify, research and resolve technical problems based on pre-established guideline & documents. * Track & monitor issue raised to ensure timely resolution. * Identify pattern of failures and symptoms of underlying issues. * Work with network and system engineers in problem resolution. * Work in a team to achieve the required KPI & SLA. Key Requirements include: * Davao-based * Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Engineering (Computer/Telecommunication), Computer Science/Information Technology or any relevant courses. * Excellent command of English in written and verbal is a MUST. * Strong understanding of networking protocols such as TCP/IP, DHCP, DNS. * Familiarity with network technologies such as Virtual Private Network (VPN), Internal Security and DDoS Protection. * Knowledge in Postfix, VMware and windows Servers would be value added. * Willing to work in shift working hours and on a 24/7 call center environment. * Candidate with CCNA, JNCIA or other relevant network centric certification will be considered first * Self-motivated and team oriented. * Demonstrates ability to learn quickly and adapt to rapid changing environment. * Fresh graduate from networking/computer science background are encouraged to apply.

  • Davao City
  • Permanent
  • Up to £325000.00 per annum

Information Technology Service Management (ITSM) Analyst

Executive search firm Monroe Consulting Group is recruiting on behalf of a Singaporean award-winning internet service provider. Our reputable client is currently searching for a ITSM Analyst who is amenable to work onsite located in Davao City. The ITSM Analyst plays a crucial role in enhancing the efficiency, effectiveness, and quality of services provided to customers, the business, and stakeholders. They are responsible for offering valuable insights into service performance, maintaining records, tracking key metrics, identifying areas for improvement, and mitigating problems to prevent customer impact. Primary Responsibilities: Assist the Service Management Lead in designing, documenting, maintaining, and enhancing core Service Management policies, processes, and procedures. Ensure that all changes meet specified criteria, including robustness, minimal organizational impact, desired performance delivery, appropriate rollback plans, thorough testing, compliance with security requirements, and implementation of communication plans. Support the Change Advisory Board (CAB) and Release meetings. Prepare service reviews focusing on incidents, change requests, and responsiveness. Generate monthly reports detailing IT Services against service levels. Assist Incident, Problem, Service, and Change management functions by analyzing trends and patterns. Review the Service Level Management process for continuous improvement opportunities. Provide proactive recommendations for process enhancement. Support ITSM process and/or service implementation for designated initiatives by documenting requirements and acceptance criteria from process owners and stakeholders. Requirements: Graduate of any bachelor's degree. Must have ITIL certification. IT Asset Management (ITAM) certification is advantageous. This role requires a strong understanding of ITIL principles and practices, as well as the ability to analyze data, communicate effectively, and collaborate with various stakeholders to drive continuous improvement in service management processes

  • Davao City
  • Permanent
  • Negotiable

Business Development Manager (Telco)

Monroe Consulting Group is currently assisting a client in looking for a top sales professional for Telco and Government sector based in Indonesia's office. Our client is a multinational system integrator company, under a global private equity fund. Job Responsibilities Assess gaps and opportunities based on stakeholder feedback to improve business processes. Build good relationships with industry players. Develop business development plans that follow business development strategies. Develop business reports on new revenue streams, improved products and new businesses. Develop new business proposals based on market demand. Develop new product service offerings to meet market demands. Engage with business partners, suppliers and vendors for new business agreements. Obtain insights from business network on developments in product offerings and production. Review business development with stakeholders. Review regulatory restrictions on new business ventures. Review risk assessment and financial modelling of new business ventures. Review targets and goals across teams. Support stakeholder engagement sessions for new portfolios. Use business network and support knowledge sharing sessions to explore new business opportunities. Work with stakeholders to review gaps and opportunities in businesses. Pursuing leads and moving them through the sales cycle. Developing quotes and proposals for prospective clients. Job Qualifications University or bachelor's degree Minimum 5 years' experience in selling Technology solutions & services to Enterprise Clients (Surveillance, Networking, Telecommunication). Business development/sales management experience Strong relationship with C-level, IT director/managers. Consultative selling and hands-on skills in Technology Solutions: able to prepare custom sales kit, custom proposal, custom commercial quote to Customers. Excellent experience with sales pipeline management. Proven track record of achieving or over-achieving sales targets in Technology Solutions to Enterprise Client. Experience working at a Technology Solution company is preferred. Self-motivated and positive spirit. Excellent presentation, communication, and negotiation skills with a confident and aggressive approach. Fluent in English is required.

  • Indonesia
  • Permanent
  • Negotiable
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