Technology is continually evolving and improving with the development of different applications, software, and AI. An Open Ai program has recently caused a lot of buzz and caught the attention of the public. However, there are mixed opinions as with all new technology, questions on its capabilities, benefit and most importantly how will this new technology affect our everyday lives.
What is ChatGPT?
ChatGPT is an Artificial Intelligence (AI) technology that has garnered widespread recognition for its ability to engage in conversations with people through the use of machine learning and extensive data. With a user base exceeding 100 million by January 2021, ChatGPT has emerged as one of the rapidly growing user applications. Many experts predict that it could be a groundbreaking technology that will transform the way we work. Therefore, the key question is, how can you leverage Chat GPT as a tool to revolutionize your recruitment process?
Job Posting and Candidate Sourcing: Writing job posts are a tedious but integral part in attracting talent to a job. Using ChatGPT, you can create job postings by generating descriptive job descriptions and posting them on multiple job boards. It can also tailor the job postings to target specific candidate demographics, such as age, location, or education level. These postings not only work for job boards but also helps to enhance the reach of your content using keyword search on networking platforms such as LinkedIn. Alongside this, ChatGPT can also help with editing and proofreading to ensure that posts are error-free, grammatically correct, and flow well. In addition, it saves you a lot of time.
Candidate Screening: As time is always of the essence for every recruiter, ChatGPT can help filter out candidates by assisting in the initial screening of these candidates through “automated screening” where ChatGPT can be programmed to ask questions about their qualifications and experiences. Additionally, ChatGPT can generate job specific pre-screening assessments to assess candidate skills and knowledge about the role. It can also help analyse resumes and cover letters to identify the most relevant qualifications and experience. This can help recruiters quickly assess a large number of resumes in a short period of time.
Candidate Engagement: Providing a wholistic recruitment experience to candidates is crucial for making a good first impression as well as candidate retention. ChatGPT can engage with candidates and provide a positive experience throughout the hiring process. It can answer common questions about job requirements, company culture, and the application process as well as provide updates on the status of an application and offer tips on how to prepare for interviews. With ChatGPT’s 24/7 availability and consistent messaging, candidates can engage with it at any time, even outside of normal business hours and receive prompt replies which can help build trust and confidence in the organization. It can also provide a consistent message about the organization's culture and values, which can help candidates determine if they are a good fit for the role. Not to mention, these responses can be personalized based on customized information about the role, such as job responsibilities, qualifications, and benefits. ChatGPT can also collect feedback from candidates on the recruitment process. This data can help identify areas for improvement and optimize the candidate experience from a wholistic standpoint.
Data Analytics: Continuous improvement is the only way to close the gaps in your recruitment process hence why the collection of data is important. ChatGPT can collect data on candidate interactions, such as the questions asked, and the responses provided. This data can be used to analyse candidate behaviour and preferences, identify common questions and concerns, and understand the process. Alongside this, ChatGPT can also provide data on candidate performance in assessments. For example, it can provide data on the types of questions candidates answered correctly or incorrectly, the time taken to complete the assessment, and the level of difficulty of the questions. This data can help identify areas where candidates are struggling and inform the development of future assessments.
It is important to remember that ChatGPT is fairly new and is not perfect, however, it is a great tool to enhance your recruitment process. It is clear to see how embracing and incorporating ChatGPT into every day recruitment can not only save time but also improve candidates experience and efficiency.