Account Manager

Executive Recruitment company Monroe Consulting Group's Professional division is currently recruiting on behalf of one of the world's largest providers of financial markets data and infrastructure Asia. Our distinguished client is currently seeking for an Account Manager with 10 - 15 years' professional experience in account management, especially in managing relationships with clients within fields such as Data & Analytics, Software Solutions. This job is based in Kuala Lumpur, Malaysia.

Job Responsibilities:

  • Client Relationship Cultivation: Establish yourself as the primary point of contact for a diverse portfolio of accounts with varying degrees of strategic complexity.
  • Sustain robust client relationships, focusing on enhancing client retention and proactively identifying novel sales opportunities.
  • Strategic Revenue Growth: We employ strategic account management techniques to not only maintain but elevate revenue from existing accounts. You should be able to strategically navigate the intricacies of upselling, ensuring a nuanced approach tailored to the unique needs of each client.
  • Dynamic Sales Expertise: Showcase an advanced proficiency in every facet of the sales cycle, showcasing adaptability in crafting strategies that resonate with both client needs and evolving market conditions. Be a dynamic force in the sales arena, staying ahead of industry trends and client expectations.
  • Price Optimization Leadership: Lead the annual price increase process with finesse, ensuring an effective and optimized price realization strategy across all products and services. Be at the forefront of maintaining competitive yet lucrative pricing structures.
  • Renewal Excellence: Implement and uphold a robust customer lifecycle framework, emphasizing strong renewal execution to minimize cancellations. Demonstrate a proactive approach in safeguarding and enhancing long-term client relationships.
  • Industry Collaboration: Engage with industry peers with a level of finesse that goes beyond conventional interactions, positioning yourself as a thought leader within the industry landscape.
  • Go-to-Market Planning: Architect and implement comprehensive go-to-market plans for the assigned accounts, meticulously considering the distinctive challenges and opportunities embedded within the Malaysian market.
  • Strive for an approach that transcends the conventional, ensuring a tailored strategy for each client.


Job Requirements:

  • 10 years of working experience in account management, specifically in the banking, financial institutions, data and analytics line
  • Minimum education requirement is a Bachelor's Degree. Professional qualification is an advantage.
  • Ability to grow revenue strategically, focusing on customer centric methods and price optimisation is key.
  • Strong communication skills and stakeholder management.