Executive recruitment company, Monroe Consulting Malaysia is partnering with a regionally established food provider known for delivering high-quality food solutions to the foodservice industry. The company has built a strong presence across multiple markets and works closely with restaurants, QSR chains, and foodservice operators to drive category growth and innovation.
The company is looking for a Key Account Executive to drive growth within the foodservice channel by developing new accounts, strengthening existing partnerships, and identifying opportunities to expand product listings and menu penetration. This role requires strong commercial acumen, relationship management skills, and the ability to work closely with customers to deliver value-driven solutions.
Job Responsibilities:
- Identify and develop new foodservice accounts across target segments (Gold/Silver/Bronze).
- Build insight-driven strategies and strong selling propositions to expand market presence.
- Actively seek new sales opportunities through networking, industry connections, and digital platforms.
- Maintain and grow relationships with existing foodservice customers assigned under respective service packages.
- Conduct regular operational review meetings with clients to ensure service quality and alignment on business goals.
- Act as the main point of contact for customers to ensure strong long-term partnerships.
- Optimize category performance through the right SKU assortment, pricing strategies, and promotional activities.
- Support menu expansion by sharing market insights, product sampling, and tailored value propositions.
- Identify opportunities to increase product penetration and new SKU listings with existing customers.
- Achieve monthly and annual sales targets across key performance indicators.
- Ensure high levels of customer satisfaction through effective service delivery and account management.
- Maintain accurate sales forecasting and coordinate closely with internal teams to ensure supply and service reliability.
Job Requirements:
- Diploma or Bachelor's Degree in Sales, Marketing, Business, or a related field.
- Minimum 3-5 years of experience in foodservice sales, preferably within the FMCG industry.
- Candidates with chef or culinary background will have an added advantage.
- Proven track record of achieving and exceeding sales targets.
- Strong time management, planning, and organizational skills.
- Experience using CRM tools (e.g., Salesforce) as part of the sales process.
- Strong negotiation, influencing, and problem-solving abilities.
- Ability to build strong relationships with both internal teams and external customers.
- Comfortable working in a fast-paced and dynamic environment.
- Ability to communicate effectively in local languages.
