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Vice President - Telesales (Insurance) Bangkok, Thailand

  • Sector: Monroe Professional Services
  • Contact: Sky - Phanarat
  • Client: Monroe Consulting Group
  • Location: Thailand
  • Salary: THB180000 - THB200000 per month
  • Expiry Date: 20 May 2026
  • Job Ref: BBBH493777_1771475975
  • Contact Email: d.phanarat@monroeconsulting.co.th

Monroe Consulting Group is recruiting on behalf of a listed financial services and insurance brokerage company in Thailand, with a strong nationwide footprint and a solid customer base across retail segments, partnering with leading non-life insurers and financial institutions to deliver a wide range insurance product.

We are seeking a motivated professional to lead and scale the telesales business nationwide, driving revenue growth, improving operational efficiency, and building a high-performance sales culture. This role will play a critical part in shaping telesales strategy, product focus, and execution across insurance and financial products.

Job Responsibilities

  • Define and execute telesales strategy aligned with overall business and growth objectives

  • Lead, manage, and develop large-scale telesales teams and middle management

  • Drive sales performance, conversion rates, productivity, and profitability

  • Oversee telesales operations across motor, non-motor insurance, and related financial products

  • Collaborate closely with Marketing, IT, Operations, Product, and Compliance teams

  • Design and implement sales scripts, incentive schemes, KPIs, and performance dashboards

  • Optimize customer acquisition, cross-selling, and retention strategies

  • Ensure full compliance with regulatory, internal control, and sales conduct standards

  • Analyse sales data and market trends to support continuous improvement and decision-making

  • Support automation, CRM utilization, and digital transformation initiatives within telesales

Job Requirements

  • Extensive experience in telesales / call center sales leadership, preferably within: Insurance or Financial services

  • Proven track record in building, restructuring, or scaling telesales teams

  • Strong understanding of sales funnel management, incentive design, and performance analytics

  • Hands-on leadership style with the ability to drive execution and results

  • Excellent communication, stakeholder management, and coaching skills

  • Experience managing large headcounts and multi-layer team structures is highly preferred