On behalf of our esteemed Client, a notable General Insurance Company, Monroe Consulting Group is seeking an experienced and hands-on General Affairs Department Head to lead and oversee general affairs operations across Head Office and all branch offices. This role is critical in ensuring smooth, compliant, and cost-effective support functions that enable business continuity and operational excellence.

Key Responsibilities

Lead and manage all General Affairs functions, covering building management, facilities, assets, procurement, logistics, security, and office services for Head Office and branches.
Develop and implement policies, SOPs, and internal controls related to General Affairs in line with company standards and regulatory requirements.
Oversee vendor management, contract negotiations, and service level agreements to ensure efficiency, quality, and cost optimization.
Manage office expansion, renovation, relocation, and maintenance projects, including coordination with internal stakeholders and external vendors.
Ensure compliance with health, safety, and environmental standards across all company locations.
Prepare and manage departmental budgets, monitor expenditures, and drive cost efficiency initiatives.
Lead, coach, and develop the General Affairs team at Head Office and branch levels.
Coordinate closely with HR, Finance, IT, and Business Units to support operational needs.

Requirements

Bachelor's degree in Management, Engineering, Business Administration, or a related field.
Minimum 7-15 years of experience in General Affairs, Facilities Management, or Corporate Services.
Experience managing multi-site operations, preferably within financial services or insurance.
Strong knowledge of facilities management, asset control, procurement processes, and vendor management.
Proven leadership, negotiation, and project management capabilities.
Strong budgeting, planning, and problem-solving skills.
Willing to be based in Karawaci, Tangerang, with occasional travel to branch offices