Executive recruitment firm Monroe Consulting Group Malaysia's Industrial & Engineering Division is partnering with a leading aviation company. As part of a major organizational transformation focused on transparency, accountability, and sustainability, the company is seeking an experienced Senior Manager, Human Resources & Training. This position will lead the full HR & Training function and play a critical role in steering the people strategy across a 500+ employee aviation production environment.
Reporting directly to the CEO, this role oversees the HR & Training Department and is responsible for strategic HR planning, talent acquisition, industrial relations, organizational development, training governance, and stakeholder management. This position requires a seasoned HR leader capable of navigating a complex operational environment while building a high-performance, compliant, and future-ready HR ecosystem. Key Job Description:
Human Resources & Training Leadership
- Lead, manage, and develop the HR & Training Department, including HR Executives, Training Executives, and HR Admin Assistants.
- Implement and maintain transparent reporting processes, SOPs, and documentation to strengthen accountability and compliance.
- Structure and optimize HR organization design, internal workflows, and governance processes.
- Provide departmental reporting to the CEO and support ESG data requirements for the Compliance Officer.
- Foster a culture of openness, trust, and proactive engagement across the HR function.
Strategic HR Planning, Change Management & Workforce Development
- Develop and execute HR strategies aligned with corporate objectives and operational demands.
- Partner with department heads to forecast staffing needs and support workforce planning.
- Drive organizational development, succession planning, and talent management initiatives.
- Lead HR change management efforts, including supporting corporate restructuring and transformation program.
Stakeholder Engagement & Industrial Relations Governance
- Serve as the primary liaison with shareholders, legal counsel, government agencies, auditors, and training providers.
- Represent the company professionally in industrial relations matters, including domestic inquiries and industrial court preparations.
- Maintain strong relationships with internal stakeholders, ensuring continuous alignment on HR, compliance, and workforce strategies.
Talent Acquisition, Retention & Employee Engagement
- Oversee end-to-end recruitment processes, including sourcing, selection, onboarding, and relocation.
- Manage expatriate and foreign labor lifecycle-immigration, tax, accommodation, renewals, and compliance.
- Design and execute retention strategies and employee value propositions.
- Monitor and improve employee engagement, satisfaction drivers, and workforce morale.
Training, Certification Compliance & People Development
- Identify training needs in partnership with department heads and design cost-effective training programs.
- Oversee certification and competency compliance, ensuring workforce capabilities meet aviation standards.
- Develop career pathways, upskilling programs, and continuous learning initiatives.
- Drive innovation within training processes to support operational excellence and sustainability.
Employee Relations, Industrial Relations & Policy Management
- Function as the primary advisor on employee relations, grievance handling, and disciplinary processes.
- Maintain strong IR governance through SOPs, documentation, and engagement mechanisms.
- Uphold a fair, positive, and productive work environment aligned with the company's values.
Compensation, Benefits, Payroll & Compliance
- Oversee payroll operations and outsourced payroll service providers.
- Manage compensation framework, salary benchmarking, performance reviews, and bonus administration.
- Ensure full statutory compliance (EPF, SOCSO, EIS, tax, immigration).
- Support EHS initiatives and HR's role in occupational health and safety governance.
Regulatory Compliance & HR Policy Framework
- Ensure adherence to Malaysian employment laws, aviation regulatory requirements, and corporate governance policies.
- Monitor changes in legislation and update HR policies, processes, and guidelines accordingly.
- Work closely with legal advisors and the Compliance Officer on employment-related matters.
Other Responsibilities
- Support CEO and leadership team with HR analysis, planning, and organizational reporting.
- Ensure quality, accuracy, and timeliness across HR processes including data integrity and documentation.
- Contribute to internal and external improvement projects aligned with corporate strateg
Job Requirements
Technical & Experience Requirements
- Bachelor's degree in Human Resources Management or related discipline.
- Minimum 10 years of HR leadership experience, preferably in a production, engineering, or aviation environment with 500+ employees.
- Proven experience in managing expatriates and foreign workforce, immigration processes, and regulatory compliance.
- Strong understanding of Malaysian labor law, tax, occupational safety, and HR governance.
- Strong command of Microsoft Office and HRIS systems.
- Excellent organizational, planning, and process management abilities.
- Ability to design structured SOPs, workflows, and compliance frameworks.
- Strong leadership presence with the ability to inspire and influence diverse teams
- Excellent communication skills in English and Bahasa Melayu.
- High adaptability, proactive mindset, and strong stakeholder management capabilities.
- Ability to work in fast-paced, complex environments with a high degree of professionalism and integrity.