Executive Search & Headhunting Recruitment Services for the Professional Services Industry

The expanding professional services industry within the Asia Pacific region has made it an exciting and challenging time for businesses in this space. As the Professional Services industry continues to grow, competition to secure the best talent will become more difficult.

Monroe’s Professional Services division offer workforce solution to support multinational and national companies who are struggling to identify the best available candidates. The Professional Services Division of Monroe Consulting Group are highly trained, and customer-service focused headhunters. The dedicated, industry-specific executive recruitment consultants have a thorough knowledge of the Professional Services industry, as well as it’s specialist sub-sectors.

Monroe specialises in executive search recruitment services in these fast-growing economies and understands the importance of headhunting people who meet the exact specifications of each company we work with. The Professional Services division includes the constantly evolving Banking and Finance, Consulting, BPO and Shared Services , Insurance and Legal, Media and Advertising, Property and Real Estate sectors. Our consultants are meticulous in their understanding of the market and are updated with the constant changes of trends within the industry.

Browse through jobs in the Professional Services industry or contact our consultants to discover your next role.

Looking for talent in the Professional Services industry? Partner with us to source the best talent in the market.

Latest roles.

Frontend Lead (Fintech)

Executive recruitment company Monroe Consulting Group Indonesia is recruiting on behalf of a leading Financial Technology Company for the role of Frontend Lead with at least 6 years experience in the field. This role is onsite and candidate located in Jakarta is prioritized. Job Description Architecture Design: Design and architect frontend solutions that meet product requirements, scalability needs, and performance goals. Define and enforce coding standards, best practices, and architectural principles for frontend development. Evaluate and select appropriate frontend technologies, frameworks, and libraries for use in projects. Technical Leadership: Provide technical leadership and guidance to frontend developers. Mentor team members, helping them grow in their technical skills and expertise. Conduct code reviews, ensuring adherence to architectural guidelines and standards. Collaborate with cross-functional teams to drive technical decisions and solutions. Frontend Development: Lead the development of complex frontend features and components (especially in optimizing Search Engine optimization). Write high-quality, maintainable, and efficient frontend code. Optimize frontend performance and user experience. Troubleshoot and debug frontend issues and bugs. Tooling and Infrastructure: Set up and maintain frontend development tools, build pipelines, and infrastructure. Implement and automate frontend testing, deployment, and monitoring processes. Evaluate and recommend tools and technologies to improve frontend development workflows and productivity. Documentation and Knowledge Sharing: Document architectural designs, decisions, and patterns. Create and maintain technical documentation for frontend systems and components. Conduct knowledge-sharing sessions and workshops to transfer expertise to other team members. Performance Optimization: Identify and address performance bottlenecks in frontend applications. Optimize frontend code, assets, and resources to improve page load times and rendering performance. Implement caching strategies, lazy loading, and other optimization techniques. Research and Innovation: Stay informed about emerging frontend technologies, trends, and industry developments. Conduct research and experimentation to explore new frontend technologies, frameworks, and tools. Pilot and evaluate new frontend technologies to assess their feasibility and potential benefits. Continuous Improvement: Continuously evaluate and improve frontend development processes, workflows, and methodologies. Identify areas for improvement and implement initiatives to enhance frontend quality, efficiency, and innovation. Requirements 6+ Years experience in OO JavaScript and Front-end frameworks specifically. Must have robust experience in optimizing Search Engine Optimization. Experienced in developing applications using Javascript, ReactJS, VueJS, NodeJS, HTML5 CSS3/CSS4, and other UI technologies. Experience in building rich PWA applications. Understanding and experience with asynchronous processing, partial page refresh, DOM traversal, and manipulation. Experience with REST API construction, documentation, and architecture, including API description languages like Swagger. Experience with parsing and manipulating XML and JSON. Deep understanding of JavaScript patterns and the challenges involved with creating maintainable JavaScript applications. Experience developing multi-channel, mobile-responsive, and mobile-adaptive UI. Experience with Front-end tools for testing and automation, like Gulp, Mocha, Karma, Chai, and Selenium. Experience building large-scale high-performance systems and sites. Have a good eye for subtle UI details. Experience working in an agile test-driven development with continuous integration. Excellent communication skills.

  • Jakarta
  • Permanent
  • Negotiable

Sales Support Engineer (Cash Automation)

Monroe Consulting Group is collaborating with a multinational Cash Automation Solution and POS provider. They are currently looking for Sales Support Engineer to support the sales function in the Indonesia Office. MAIN RESPONSIBILITIES: Provide technical support to the sales team. Assist customers/channel partners on technical matters Technical support to system integrators, developers and end-users. Project management for solutions i.e handling projects and coordination among divisions Manage system integration Actively engage with end-user through effective communication to understand their needs and propose solutions accordingly Involve in product launch, including planning, demo and conducting product training Provide pilot support and customer training Manage demo area and machines to ensure machines are always ready REQUIRED EDUCATION AND QUALIFICATIONS Education Level: At least 3-5 years of relevant experience Diploma or Degree in computing or related IT certifications REQUIRED SKILLS AND COMPETENCIES Diploma/Degree or a combination of education and experience in engineering and information Systems. Two years of industry experience, including two or more years in engineering or consulting Proven technology skills, outstanding interpersonal abilities, and strong written and verbal communication skills Attention to detail, plus analytical and problem-solving capabilities Positive, service-oriented personality Can-do attitude

  • Indonesia
  • Permanent
  • Negotiable

Senior Finance Associate (Blockchain)

Executive recruitment company Monroe Consulting Group Malaysia's Finance & Accounting Division is recruiting on behalf of a cutting-edge Web3 company pioneering the future of autonomous AI commerce. Our client is an innovator at the intersection of AI and the Metaverse, building a decentralized ecosystem. Our esteemed client is seeking a Finance Senior Associate with at least 3-5 years of relevant experience. This position is based in Bangsar, Kuala Lumpur. Job Summary The Finance Senior Associate will be responsible for internal financial operations, ensuring timely and accurate reporting, regulatory compliance, and contributing to cross-functional finance initiatives. The ideal candidate will work closely with external accountants and tax advisors while maintaining financial discipline within the organization. This role is suited for a detail-oriented and proactive professional looking to grow in a fast-paced Web3 environment. Job Description: * Coordinate with external accounting and tax providers, ensuring compliance with financial reporting and statutory requirements. * Review financial deliverables such as general ledgers, financial statements, and tax computations for accuracy and regulatory alignment. * Prepare monthly internal management reports and operational metrics for senior leadership. * Support cash flow tracking, including both fiat and cryptocurrency assets. * Maintain financial records and liaise with auditors and tax authorities as necessary. * Assist in budgeting processes and support internal cost control across teams. * Liaise with banking institutions on payments and account matters. * Monitor and ensure compliance with Malaysian tax obligations (SST, corporate tax, withholding tax). * Contribute to continuous improvement in finance processes and systems. * Provide support for strategic finance and cross-functional projects as needed. Key job requirements include: * Degree in Accounting, Finance, or a related field. * 3-5 years of experience in finance, accounting, or audit. * Experience in Big Four firms or tech/startup environments is an advantage. * Knowledge of Malaysian tax and accounting regulations. * Proficient in Microsoft Excel (pivot tables, lookups). * Excellent attention to detail and ability to manage tasks independently. * Strong communication skills in English. * Interest or experience in the Web3 or crypto industry is a plus.

  • Malaysia
  • Permanent
  • Negotiable

VP, Risk & Control - Retail Operations

Executive recruitment firm Monroe Consulting Group's Professional Division is partnering with a leading financial institution known for its innovative drive. Our client is looking for a risk professional to look into rules and regulations relevant to the processing, working closely with the relevant stakeholders to implement and maintain a high standard of operations control and compliance, monitoring through independent reviews and provision of advice on risk matters. Additionally, you will also be involved in the preparation of periodic risk reporting. Responsibilities: * To lead the Risk and Controls team * To build a dynamic and proactive strategy in Risks and Controls to ensure robust controls * Plan, Review and Execute the business directions, goals and strategies for the teams * Supervise the team's daily operations and meet all set Goals * Provide guidance, analyse staff capabilities to identify skills gap and arrange for coaching/training to staff in their job performance on a regular basis, when required as part of on-going staff career development and improvement plans * Track key performance indicators and monitor staff performance against the key performance indicators * Monitor project milestones to ensure key deliverables and timelines are met * Perform periodic control tests to identify potential risk issues within the division (Example - KRCSA, AML CSA, Outsourcing Due Diligence) * Review and track the remediation plans for completion by the agreed due date * Ensure that any areas of non-compliance or improvements highlighted by the Auditors, Compliance, Risks Management and Regulators are followed up promptly and resolved quickly * Perform control review (e.g., Control Checklist review) * Ensure escalations are raised to the appropriate management levels on a timely basis, where required * Ensure Bank's policies, guidelines, controls and compliance requirements are up-to-date and strictly adhered to * Manage the Key Risk Indicators at the division level * Perform Control and Risk related training to staff * Prepare Business Report to Management * Ad hoc assignment, business management support and other related activities, as required Requirements: * Bachelor's degree * Minimum 7 years of experience preferably in financial institutions * Risk and control experience, and able to manage risks well in a large operations setting. Added experience in controls, running/ interfacing audits and in operational risk management * Strong knowledge of banking regulatory requirements and international practices/guidelines such as Sanctions, FATCA/CRS * Able to work effectively with all levels of staff and stakeholders * Strong analytical and problem-solving skills * Good communication and presentation skills * Motivated, driven, can work under pressure and able to complete task given within the given timeline * Have a strong organization belonging, team player and willing to share knowledge * Positive attitude, willingness to learn and motivated to find solutions to the problem * A self-starter, able to think-out-of-the-box, meticulous and possess a continuous improvement mindset * Good working knowledge in using Microsoft suite of products such as Powerpoint, Excel

  • Malaysia
  • Permanent
  • Negotiable

HR and Admin Supervisor

Executive Search Firm Monroe Consulting Group Philippines is recruiting on behalf of a booming ASEAN-based tech outsourcing and recruitment firm. Offers a unique blend of software delivery, talent acquisition, and strategic advisory services. Our respective client is looking for an HR and Admin Supervisor with at least 6 years of experience. This job is based in Ayala Makati and has an onsite work setup. Job Summary We are seeking a dedicated and results-driven HR and Administration Supervisor to lead and manage the company's human resources and administrative functions. This role will be responsible for implementing HR strategies and policies, ensuring legal compliance, and overseeing day-to-day office administration. The ideal candidate should have hands-on experience in both HR operations and office management, and must be able to work independently in a fast-paced environment. Key Responsibilities Human Resources Management Develop, implement, and monitor HR strategies, policies, and procedures across departments and business locations. Ensure full compliance with local labor laws, government regulations, and internal policies. Oversee the performance management system, including appraisals, KPIs, and employee development plans. Manage onboarding and offboarding processes, including employment contracts, policy orientation, asset clearance, and exit interviews. Handle employee relations matters professionally and confidentially, including grievances, conflict resolution, and disciplinary actions. Maintain accurate employee records and oversee payroll administration in coordination with Finance. Prepare and analyze HR metrics to support strategic decision-making. Administrative Management Oversee day-to-day office operations including procurement, facilities management, logistics, and vendor coordination. Supervise and support administrative personnel across departments or multiple sites. Manage office assets, supplies, and inventory to ensure operational efficiency and cost-effectiveness. Ensure the smooth implementation of company-wide administrative procedures and documentation. Qualifications Bachelor's degree in Human Resources, Business Administration, or a related field. (HR certification is a plus.) Minimum of 6 years of progressive experience in HR and administrative functions, with at least 2 years in a supervisory role. Strong understanding of Philippine labor laws, HR policies, and general office management practices. Proficient in Microsoft Office Suite and HRIS or administrative systems. Excellent interpersonal, problem-solving, and organizational skills. Ability to work independently, maintain confidentiality, and manage multiple priorities

  • Makati City
  • Permanent
  • Negotiable

Branch Manager - Testing & Inspection Services

Monroe Consulting Group Indonesia, an executive recruitment company, is recruiting on behalf of a global leader in the Testing and Inspection Services Company. As part of its business expansion in Batam, our client is seeking a highly experienced and driven Branch Manager (Batam) to lead operations and business development across key sectors such as petrochemical, EPC, energy, mining, and oil & gas. This position will be based in Batam, Indonesia. Responsibilities: Oversee branch operations, ensuring profitability and compliance with technical and safety standards. Manage project P&L, drive business development, and expand client base in Batam. Lead and support Inspection & NDT services, ensuring alignment with client needs and industry standards. Handle technical queries, support contract negotiations, and provide on-site project support when needed. Coordinate with internal teams for project execution, certification, and compliance activities. Requirements: Bachelor's degree in Engineering or related discipline. Minimum 7 years' experience in the petrochemical or oil & gas industry, including 5 years in a managerial role. Strong knowledge of API, ISO 9712, ASNT SNT-TC-1A, IRATA, and third-party inspection practices. Proven experience in technical sales, client handling, and operations management in TIC services. Fluency in Bahasa Indonesia and proficiency in English.

  • Batam
  • Permanent
  • Negotiable

Branch Manager - Testing & Inspection Services

Monroe Consulting Group Indonesia, an executive recruitment company, is recruiting on behalf of a global leader in the Testing and Inspection Services Company. As part of its business expansion in Cilegon, our client is seeking a highly experienced and driven Branch Manager (Cilegon) to lead operations and business development across key sectors such as petrochemical, EPC, energy, mining, and oil & gas. This potition will be based in Cilegon, Indonesia. Responsibilities: Oversee branch operations, ensuring profitability and compliance with technical and safety standards. Manage project P&L, drive business development, and expand client base in Cilegon and Banten. Lead and support Inspection & NDT services, ensuring alignment with client needs and industry standards. Handle technical queries, support contract negotiations, and provide on-site project support when needed. Coordinate with internal teams for project execution, certification, and compliance activities. Requirements: Bachelor's degree in Engineering or related discipline. Minimum 7 years' experience in the petrochemical or oil & gas industry, including 5 years in a managerial role. Strong knowledge of API, ISO 9712, ASNT SNT-TC-1A, IRATA, and third-party inspection practices. Proven experience in technical sales, client handling, and operations management in TIC services. Fluency in Bahasa Indonesia and proficiency in English.

  • Cilegong
  • Permanent
  • Negotiable

Tax Manager (Data Centre)

Executive recruitment company Monroe Consulting Group Indonesia is recruiting on behalf of a multinational data centre company. Our client is seeking a professional with 10 years experience for the job of Tax Manager. The job is based in Jakarta, Indonesia. Responsibilities: Responsible for tax compliance, tax planning and tax efficiency. Manage all taxation matters through the implementation of efficient tax management strategies designed to optimize tax payments while meeting all tax reporting obligations and both legislative and corporate requirements. Ensure all operations and functions are always carried out effectively in accordance with local & corporate internal policies, local legal requirements and overall compliance framework Manage all direct and indirect tax matters with focus on compliance. Managing tax restitutions and tax audit, if any. Qualification: Graduated in Economy, majoring in Tax Have tax license Brevet A, B and C Experience in managing tax restitution and tax audit At least 10 years experience in handling Tax, issues of multinational companies

  • Jakarta
  • Permanent
  • Negotiable

Project Manager (Financial Services)

On behalf of a leading & multinational financial services (payment processing) company, Monroe Consulting Group is seeking for a dynamic Project Manager to join their team. Responsibilities: Lead and manage IT projects focused on payment processing, card management systems, and EFT switching. Oversee project planning, execution, and delivery within scope, time, and budget. Collaborate with cross-functional teams, including developers, analysts, and business stakeholders. Ensure compliance with industry standards and regulatory requirements in banking and financial services. Identify risks, develop mitigation strategies, and maintain project documentation. Facilitate communication between technical teams and business units. Drive continuous improvement in project processes and methodologies. Qualifications: 5-7 years of experience in IT project management within banking or financial services. Strong knowledge of payment processing, card management systems, and EFT switching. Proven track record of successful project delivery in complex environments. Excellent leadership, communication, and problem-solving skills. Familiarity with industry regulations and compliance standards. PMP or relevant certification preferred.

  • Indonesia
  • Permanent
  • Negotiable

HR Data Management Team Leader

Executive recruitment firm Monroe Consulting Group Philippines is recruiting on behalf of a growing shared service company that provides solutions for all businesses. Our respected client is looking for an HR Data Management Team Leader who will lead and managing the daily operational execution and deliverables of the human resources shared function with a focus on the employment life cycle, from attraction, hiring, development, retention, data/HRIS management and offboarding processes. This role is on a hybrid work arrangement and will be reporting to the HR Shared Services Lead. Tasks and Responsibilities: Team engagement and performing efficient and quality deliverables. Collaborate with respective stakeholders to enhance the employee experience, maintain confidentiality, and contribute to overall team goals. Responsible for managing talent acquisition, onboarding, and the overall employee lifecycle data management processes and their implementation. Oversees daily operational functions, including but not limited to case management, process assessment, and the distribution of related requests. Ensures the accuracy, quality, and efficiency of work deliverables on a day-to-day basis. Acts as the subject matter expert and escalation point for the team, addressing process-related inquiries and clarifications. Supports the development and execution of training plans, including live sessions, onboarding, refresher courses, and follow-up training on new and existing procedures. Assists in hiring efforts and contributes to building the team's capabilities and core competencies. Participates in updating and distributing standard operating procedures (SOPs) and tools aligned with HR processes. Manages task planning, workload distribution, and team utilization to ensure timely and high-quality service delivery in line with service level agreements (SLAs) and performance targets. Promotes a culture of collaboration, innovation, and customer service excellence. Leads, supports, and coaches team members in daily operations, aligning individual performance with organizational objectives (OKRs). Monitors work quality and provides technical guidance on complex issues. Identifies growth opportunities and implements development plans to enhance team competencies. Job Requirements: At least 3 years of experience in HR Data Management from a shared service industry. Bachelor's degree in Psychology, Human Resources or any related field. In-depth knowledge and experience in Talent/Onboarding and employment Life Cycle Data Management. Expert of HR processes, systems, and tools within the various stages of the employee lifecycle. Has proven skills in managing, understanding, and execution of ATS/Hiring/ERP systems and tools, database functionality, and reporting. Knowledge and understanding of performance and quality metrics, goals, and service level implementation and assessment. Experience working in a multicultural environment and experience in a shared services environment is an advantage. Demonstrated ability to manage stakeholder relationships across diverse geographies/locations and business area. Extensive Experience in start - up, growing and fast paced organization is highly desirable. Competencies Proficient in Workday and/or any relevant ATS/Hiring/ERP system.

  • Manila
  • Permanent
  • Negotiable

Plants Sales Manager

Executive recruitment company, Monroe Consulting Group Philippines is recruiting on behalf of a global leader in waste-water industry. Our respected client is seeking of well experience in Plant Sales Manager all knowledge in waste-water treatment for the position of Plant Sales Manager. The job is based in Sta. Rosa, Laguna. Job Summary: A Plant Sales Manager for Wastewater Treatment is responsible for driving sales of wastewater treatment solutions, technologies, and services to municipal, industrial, and commercial clients. This role involves identifying new business opportunities, building strong relationships with key stakeholders, understanding complex technical requirements, and proposing tailored solutions that address specific wastewater challenges and regulatory needs. The ideal candidate will possess a deep understanding of wastewater treatment processes, a proven track record in technical sales. Key job responsibilities include: Sales Strategy & Execution: Develop and implement strategic sales plans to achieve and exceed sales targets for plant products. Identify new market opportunities and develop strategies to penetrate them. Analyze market trends, competitor activities, and customer feedback to adjust sales strategies accordingly. Prepare and present sales forecasts, budgets, and performance reports to senior management. Oversee the entire sales cycle from lead generation to closing sales and post-sale follow-up. Customer Relationship Management: Cultivate and maintain strong, long-lasting relationships with key customers, including landscape architects, nurseries, garden centers, contractors, retailers, and direct consumers (depending on business model). Understand customer needs and provide tailored plant solutions and product recommendations. Address customer inquiries, resolve issues, and ensure a high level of customer satisfaction. Conduct regular customer visits and presentations to promote products and services. Product Knowledge & Promotion: Maintain an in-depth knowledge of all plant products, including their characteristics, growing conditions, availability, and best uses. Stay informed about industry trends, new plant varieties, and horticultural best practices. Collaborate with the cultivation/production team to understand inventory levels, future availability, and quality control. Represent the company at industry events, trade shows, and exhibitions to promote products and network. Team Leadership & Development (if applicable): Recruit, train, mentor, and manage a team of sales representatives or account managers. Set clear performance objectives, provide regular feedback, and conduct performance reviews. Foster a positive and results-driven sales culture. Conduct sales meetings and training sessions to enhance team skills and product knowledge. Operational & Administrative: Manage sales pipelines and utilize CRM software effectively to track progress and manage customer interactions. Prepare accurate sales proposals, quotes, and contracts. Monitor and analyze sales data to identify areas for improvement and implement corrective actions. Ensure compliance with company policies, procedures, and ethical sales practices. Coordinate with logistics and shipping departments to ensure timely and efficient delivery of plant orders.

  • Province of Laguna
  • Permanent
  • Negotiable

Legal Counsel

Executive recruitment firm Monroe Consulting Group Philippines is recruiting on behalf of a growing insurance company that offers a wide range of products including life and non-life insurance. Our respected client is seeking for a Legal Counsel who will provide legal advice, guidance, and representation to the organization. This role has an onsite work requirement in Muntinlupa and will be reporting to the Head of Legal and Compliance. Tasks and Responsibilities: Provide sound legal advice on a broad range of issues including corporate, commercial, labor, regulatory, and data privacy laws. Draft, review, and negotiate various legal documents, including contracts, MOUs, NDAs, and service agreements. Support the preparation and submission of regulatory filings (e.g., to the Insurance Commission, Anti-Money Laundering Council, National Privacy Commission, and Securities and Exchange Commission) Support internal departments with legal interpretations, policy reviews, and regulatory compliance initiatives. Monitor changes in laws and regulations that may affect the organization and proactively recommend appropriate actions. Advise on corporate governance matters and ensure compliance with statutory and regulatory requirements. Assist in the management of legal disputes, including coordination with external counsel as needed. Review and help implement company policies, processes, and procedures to ensure legal compliance and risk mitigation. Support due diligence and other legal requirements related to mergers, acquisitions, or partnerships. Maintain proper documentation and legal records in accordance with company policy. Provide training and guidance to staff on legal matters as required Job Requirements: Bachelor's Degree in Law (LLB) or Juris Doctor (JD); must be a licensed attorney. At least of 1 year of relevant legal experience, preferably with exposure to corporate and commercial law. Experience working in insurance or financial institutions is an advantage. Strong knowledge of local and international legal frameworks and business regulations. Excellent drafting, analytical, and negotiation skills. High attention to detail and strong organizational skills. Ability to communicate complex legal concepts clearly to non-legal stakeholders.

  • City of Muntinlupa
  • Permanent
  • Negotiable

Data Product Manager

Position Summary: We are seeking a strategic and results-oriented Data Product Manager to lead the vision, strategy, and execution of enterprise-wide data and analytics initiatives. This role will be instrumental in defining and managing data products that drive business value, with strong collaboration across data architecture, governance, and engineering teams. The successful candidate will play a critical role in transforming data into strategic assets that support and accelerate business goals. Key Responsibilities: Define and own the data product vision, strategy, and roadmap Communicate the data product roadmap clearly across all stakeholders Define value propositions and advocate for data products across the business Gather and define business requirements in collaboration with stakeholders Align data product development with broader business goals and priorities Lead the development of new data products and the enhancement of existing features Organize stakeholder reviews and deliver engaging product demos Drive quantitative and qualitative outcomes aligned with the data transformation strategy Manage end-to-end project delivery: from requirements gathering to development and implementation Maintain and prioritize the product backlog to ensure alignment with changing needs Represent the voice of the user and champion customer satisfaction Ensure scalability, performance, and reliability of data infrastructure supporting the products Collaborate with cross-functional product managers for data sharing, releases, and publication Partner with architecture and delivery teams to align on scalable technical designs Uphold high data quality standards and minimize data debt Support testing, troubleshooting, and ongoing product maintenance Qualifications: Bachelor's degree in Computer Science, Engineering, or related field 7+ years of experience in data and analytics, ideally within manufacturing, engineering, or supply chain industries 5+ years in technical project management or delivery management roles focused on data and analytics Certification in Data Product Management or Project Management (e.g., Lean Six Sigma) is a plus Strong communication and data storytelling abilities to convey complex ideas effectively Proven ability to work with engineers, business users, and product teams Comfortable adapting to rapidly evolving business priorities and customer needs Experience with data engineering, pipeline architecture, and data platform technologies Solid understanding of data analysis, modeling, and performance metrics Strong problem-solving skills and a bias for action

  • Manila
  • Permanent
  • Negotiable

Country Manager

Executive search firm Monroe Consulting Group is recruiting on behalf of a reputable and well-established captive service that seeks a seasoned and dynamic Country Manager to lead their operations and administrative support functions in the Philippines. This senior leadership role is accountable for overseeing the HR, Finance, Compliance & Legal, and Facilities, while also serving as the core driver of service delivery excellence, particularly in Staff Augmentation and Managed Services. Overview: The Country Manager will be a key member of the Philippines leadership team. This individual will oversee and drive strategic direction, day-to-day management, and operational effectiveness of critical administrative support functions. Ensures alignment with global strategies and delivering high-quality, cost-effective service delivery to internal stakeholders. The role requires a dynamic leader with strong operational discipline, people leadership skills, and the ability to foster collaboration across teams to meet business goals. The ideal candidate will bring strong operational acumen, leadership capability, and a deep understanding of shared services and professional outsourcing. This role ensures strategic alignment with global objectives while championing operational efficiency, client satisfaction, and governance compliance. Key responsibilities include: Strategic Leadership Serve as the most senior leader of the captive operations in the Philippines, and local executive sponsor representing the company to internal stakeholders, clients, vendors, and regulators Collaborate with US leadership to set strategic direction and executive roadmap for local operations Identify and drive value-add initiatives to enhance service delivery, efficiency, and innovation Provide direction, coaching and performance management to direct reports Operations Management Oversee the delivery and optimization of the administrative/support operations to ensure alignment with business goals Monitor and enhance operational performance, risk mitigation, and process efficiency across all service units Ensure compliance with local labor, legal, and regulatory requirements in partnership with Corporate Compliance and Legal Service Delivery (Staff Augmentation and Managed Services) Lead and grow the staff augmentation portfolio Identify growth opportunities and innovate delivery models to enhance client satisfaction and service value. Lead the design and implementation of a managed service delivery model across IT and Non-IT functions, ensuring scalability, efficiency, and alignment with global business goals. Financial Management Manage the local P&L, budgeting, and cost optimization strategies. Ensure financial reporting integrity and cost discipline Governance & Risk Management Ensure adherence to local laws, corporate policies, data privacy regulations, and industry standards. Oversee business continuity planning & crisis management. Key Competencies Strategic thinking with a strong operational mindset Change management and process improvement expertise. Ability to build trusted relationships across diverse stakeholder groups Business acumen and financial stewardship High integrity and commitment to ethical practices Key qualifications include: Minimum of 20 years of professional experience with at least 10 -15 years of progressive senior leadership roles in technical operations management in a BPO, shared service, or captive service environments. Experience in the insurance or financial services industry is highly preferred. Prior leadership experience managing multi-functional teams at scale (preferably supporting 1,000+ employees). Prior experience working with US-based companies or leadership preferred. Demonstrated success in managing multi-functional support teams (Service Delivery, HR, Finance, Compliance, facilities) within a captive or shared services environment. Proven regional or global exposure, with excellent stakeholder engagement skills and the ability to align with international standards and cross-border teams. Extensive experience in staff augmentation and managed services delivery, with a solid understanding of service governance, SLAs, and continuous improvement methodologies Strong understanding of Philippine labor laws, compliance regulations, and HR best practices. Proven ability to work in a matrixed, global corporate environment. Strong financial and business acumen with a results-oriented, service-first mindset Proven ability to lead transformation, scale operations, and foster organizational growth. Exceptional leadership, communication, and interpersonal skills. Agile, culturally sensitive, and capable of navigating a matrixed, fast-paced environment. Bachelor's degree required; MBA or advanced degree preferred

  • Manila
  • Permanent
  • Negotiable

Senior Project Manager

Executive recruitment company Monroe Consulting Group Philippines is recruiting on behalf of a leading financial technology company who has been in the industry for the past more than half a decade. Our respected client is seeking a Senior Project Manager. The job is based in Makati City, Metro Manila, with a hybrid work setup - three days working from home and two days working onsite, depending on the project schedule. Work hours follow regular weekday banking hours. Job Summary: The Senior Project Manager is responsible for all aspects of assigned technical projects. Projects may be focused on development of new or upgraded products and services, internal information system-specific projects that may involve development or enhancement of internal applications, technology integration and/or infrastructure environment build-out, delivery by service teams for outsourced solutions to external clients or delivery of new or enhanced products and/or services to improve customer satisfaction through use of technology. Key Job Responsibilities: Plans and coordinates all aspects of technical projects from initiation through delivery. Manages project initiation activities including identifying contractual obligations, client needs and goals, existing situation, necessary contacts and access to existing information as needed. Ensures requirements for internal technology projects align to operational standards. Develops alternate requirements or document exceptions as appropriate. Develops, defines and executes project plans, project scope, activities, schedules, budgets and deliverables. Interacts with product development, sales, client relationship teams, technology solutions, service delivery and/or other cross-functional teams. Identifies needed resources for projects, defines and assigns major project roles. Coordinates activities and tasks among project team members, other internal departments and client or vendor/subcontractor organizations as needed to meet project goals and ensure project completion is on schedule, within budget constraints and of the appropriate quality standards for the project scope. Assigns and monitors work of project team providing technical and analytical support and direction. Interfaces with external clients or field-based employees on technical matters as needed Manages project risks, issues/problems and activity progress to ensure project goals, e.g., deadline, scope and quality are achieved. Assists with problem resolution or risk mitigation as needed. May manage the integration of vendor/subcontractor tasks and track and review vendor/subcontractor deliverables, if appropriate for the project. May include customizing base products to meet client requirements, system integration with other FIS or third-party products or consulting projects and engagements. Serves as liaison between technical and non-technical teams, in internal organizations as well as in client and vendor/subcontractor organizations to ensure all project targets and requirements are met. Delivers informational and decision-seeking presentations to technical and business groups in FIS and/or in client organizations. Conducts project closure activities to formalize and communicate the project acceptance, handover documentation and ongoing activities to accountable teams and complete a post-implementation review to identify areas of improvement. May directly oversee employees assigned to manage specific project that have a distinct beginning and end. Selects, develops and evaluates personnel to ensure the efficient operation of the function Identifies project management coordination process gaps or areas for improvement, recommends and implements solutions. May work at client sites from time to time requiring some travel Other related duties assigned as needed. Key Job Responsibilities: Extensive knowledge of project management standards, processes, procedures and guidelines Knowledge of the industry project management best practices, i.e., Project Management Body of Knowledge (PMBOK) Experience handling Banking and Payments Systems Good leadership skills, problem solving abilities, and strong capabilities in planning, project financials management, organizing and progress control. Good negotiation skills, with the ability to delegate, and the ability to work with all levels of an organization - internal and client. Experience handling projects related to application maintenance and support for any application or systems Knowledge of various types of IT project methodologies and life cycles, e.g., conversions, incremental, rapid delivery, classic or traditional waterfall phases of analysis, design, development, testing, implementation and the correct project application

  • Makati City
  • Permanent
  • Negotiable

Business Analyst

Executive recruitment firm Monroe Consulting Group Philippines is recruiting on behalf of a solutions provider for the Video Game Industry with expertise in video game services to uphold customers' standards and improve quality of life. Our respected client is seeking a Video Game Business Analyst. The job is in Ortigas Center Business District, Pasig City, Metro Manila, Philippines with onsite work arrangement and Night Shift. Job Summary Our esteemed client is in search of a Business Analyst to provide dedicated support for one of the largest global independent studios, known for its innovative and immersive gaming experiences, and commitment to delivering next-generation AAA games. As a Business Analyst, you will be supporting the Sales and Marketing team, focusing on revenue prediction models and monetization metrics. You will develop forecasting models for e-commerce promotions and overall sales performance, delivering actionable insights. Working collaboratively with the data analytics team, you'll leverage data resources to optimize revenue streams and evaluate promotion effectiveness, while creating visualizations that help stakeholders understand customer behavior and identify opportunities to enhance monetization. Key Responsibilities Revenue Analytics & Forecasting Revenue Prediction Modeling: Develop and refine monetization metrics and revenue prediction models using historical data and pattern analysis. E-commerce Promotion Forecasting: Build and maintain predictive models for e-commerce promotions, delivering accurate short and long-term forecasts to Directors and Executives. Performance Analysis: Conduct thorough post-promotion analysis to measure effectiveness, identify success factors, and provide insights for future optimization. ROI Assessment: Evaluate promotion performance against forecasts, calculate return on investment, and identify opportunities for improvement. Data Management & Visualization Multi-Source Data Analysis: Extract, transform, and analyze data from multiple sources (internal, Google Analytics, Mail Chimp) using SQL and other tools to support sales decisions and strategy development. Dashboard Development: Create and maintain Tableau and Microsoft Suite visualizations and reports that clearly communicate sales metrics and promotion performance to stakeholders. Quality Assurance: Ensure accuracy and integrity of data outputs, forecast inputs, and daily sales operations reporting. Strategic Collaboration Insight Development: Transform analytical findings into actionable recommendations for the Sales Director and senior leadership, combining qualitative and quantitative insights. Stakeholder Collaboration: Work closely with business leaders to understand business objectives and translate them into measurable KPIs and analytical frameworks. Process Improvement: Identify and implement opportunities to automate reporting processes and enhance analytical methodologies. Cross-functional Support: Collaborate with the Data Solutions team to maintain data quality and with the Player Behavior and Marketing Analyst to connect marketing with purchase behavior. Process Improvement: Monitor key sales metrics to proactively identify trends, opportunities, and potential challenges; identify opportunities to automate reporting processes and enhance analytical methodologies Key Qualifications Bachelor's degree or accreditation in a quantitative field (Statistics, Applied Mathematics, Business Intelligence, Management Information Technology, or relevant field), or equivalent 3-5+ years of experience in data analytics, business intelligence, or similar role. Marketing or Business fields a plus Strong proficiency in SQL and Microsoft Suite; experience with Python and Google Analytics a plus Experience with data visualization tools, particularly Tableau Demonstrated experience with forecasting methodologies and performance analysis Strong analytical skills with the ability to collect, organize, and analyze significant amounts of data Experience analyzing e-commerce data and promotion effectiveness preferred Excellent communication skills to present complex findings to both technical and nontechnical audiences Strong problem-solving skills and attention to detail Ability to work independently while collaborating effectively with cross-functional teams Gaming industry experience or understanding of digital goods monetization is a plus Passion for online games and gaming culture is a plus. Interest in space sci-fi is a plus.

  • Pasig
  • Permanent
  • Negotiable

Technology Support Engineer (CCIE)

Executive recruitment firm Monroe Consulting Group is recruiting on behalf of a global technology leader with a strong presence in over 100 countries and a workforce of more than 150,000 employees worldwide. The company is dedicated to building a more sustainable world by earning trust in society through continuous innovation. They are looking for individuals who are passionate about leveraging technology to make a lasting, positive impact and who are ready to help transform how the world lives and works. Job Summary: Our client is currently looking for a Senior Technology Support Engineer who will be responsible for designing, implementing, and maintaining complex network infrastructures. Has expertise in networking technologies and CCIE certification will be crucial in ensuring the reliability, security, and performance of our network systems. The role holder is self-sufficient and has recognized specialist skills in supporting multiple products for multiple customers to maintain the availability and security of the service. The role holder also delivers medium complexity work packages as part of customer implementation projects and has the ability to understand complex situations and activities, also being able to communicate basic technical information to non-technical people. The job is located in Makati City, Philippines. Key Job Responsibilities: Globe ITS MA Activities: Quarterly Preventive Maintenance - ASR9001 Software Risk Analysis Quarterly Inventory Report - Network Audit Analysis Quarterly PM Report - Nexus Insights and Recommendations N5K Config Best Practices - ASR9K Insights and Recommendations PSIRT Assessment and Remediation -Syslog Remediation Consolidated ITS Projects (Installation, Migration, Acceptance, Documentation) Globe ITS ACI Migration Phase 1 Bayantel Tech Refresh Project Globe Critical Tech Refresh and Re-architecture Globe ITS ACI Migration Phase 2 Warranty/MA Remote/Onsite Troubleshooting Quarterly Preventive Maintenance Monthly Service Report Key Job Qualifications: Active CCIE certification (required). Bachelor's degree in computer science, Information Technology, Engineering or a related field. Demonstrated experience in network engineering Proven experience in enterprise-level and Telco networks is an advantage. Strong knowledge of routing and switching protocols (e.g., BGP, OSPF, EIGRP). Experience with network security technologies (e.g., firewalls, ISE, VPNs, IDS/IPS). Knowledge of wired and wireless networking technologies. Proficiency in network monitoring and troubleshooting tools. Excellent problem-solving and analytical skills. Strong communication and interpersonal skills. Flexibility to work independently, as part of a team (team player) or as a team leader. Possessing experience in any of the following Skills is an advantage: Proven experience in Cisco Application Centric Infrastructure (ACI) Working experience with automation and scripting (e.g., Python, Ansible, JSON). Familiarity with cloud networking (e.g., AWS, Azure). ​​​​​​​

  • Makati City
  • Permanent
  • Negotiable

Senior Manufacturing Engineering Manager

Executive search firm Monroe Consulting Group Philippines is recruiting on behalf of a prominent and established manufacturing company in the Philippines. Our respected client is seeking for a Senior Manufacturing Manager will oversee the Manufacturing Process Engineering Group and Maintenance Main Line Engineering team, ensuring efficient and effective production operations. This position will report in Rosario Cavite, Philippines. Job Summary: The Senior Manufacturing Manager will oversee the Manufacturing Process Engineering Group and Maintenance Main Line Engineering team, ensuring efficient and effective production operations. This role is responsible for leading process improvements, maintaining equipment reliability, optimizing manufacturing workflows, and driving continuous improvement initiatives. The manager will collaborate closely with cross-functional teams to ensure production goals are met in terms of quality, cost, and delivery, while also supporting a culture of safety, innovation, and operational excellence. Main responsibilities: Manages the Manufacturing Engineering to support mass production build and ensure minimal process engineering downtime during operation Manages the NPI Manufacturing Engineering to support the development of Process and Assembly development, Process Qualification, Fixture and tooling's Development and Qualification Ensure that the Manufacturing Engineering group to provide immediate corrective actions on any process related opportunity and delivers preventative plan Ensure that the Preventative Maintenance of all Manufacturing Engineering Tools/ Equipment of the factory and it is keeping all records. Ensure to maintain a safe environment and raise immediately any hazard. Compliance on all Quality Elements in Manufacturing Qualifications: Education/Degree(s) Graduate of any Engineering degree With Certifications and License Highly Experience in Printed Circuit Board Assembly (SMT/Wave) and System Build Experience in Electronic Manufacturing Product life Cycle Good mentoring Skills for Continuous Improvement focus on productivity and Lean Manufacturing Advantage of experience in SMART Manufacturing

  • Cavite
  • Permanent
  • Negotiable
Meet the team.
  • Avinash Kumar Manoharan

    Avinash Kumar Manoharan

    Managing Director - Malaysia

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  • John Stuart Tolmie

    John Stuart Tolmie

    Managing Director - Thailand

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  • Tina Nugraheni

    Tina Nugraheni

    Managing Director - Indonesia & Philippines

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