IT Recruitment

IT is one of the fastest growing and developing job markets today. Organisations seeking to develop their IT staffing capability require an experienced recruitment partner to help define requirements, build a sourcing and attraction plan, and find the best talent available.

Monroe Consulting specialises in IT recruitment. We have a long history of partnering with leading organizations in Asia-Pacific to deliver exceptional candidates and IT recruitment solutions. Our offices based in China, Indonesia, Philippines, Malaysia, Thailand, and Vietnam

We help organizations establish, build, and grow their IT teams. We do this through connecting our clients with our wide IT talent network of IT management, development, IT infrastructure, networking, telecommunication, data warehousing, digital, e-commerce, eSports and gaming, IT security database administration, engineering, and more.

For IT candidates and IT professionals looking for your next job or contract, we can help. We have an ongoing stream of IT jobs available across Asia with some of the best companies operating in the region. Browse our jobs below and simply apply for any that interests you, and we’ll be in touch. Be sure to also register with us to be notified of new IT jobs as they become available.

Why use an IT recruiter

In the IT sector, technologies and systems are changing so rapidly that identifying resourcing needs and developing staffing solutions are more challenging than ever.

Filling highly technical IT roles demands deep market knowledge and a comprehensive candidate network to tap into. At Monroe Consulting, we understand the IT recruitment and job market, and we have experience placing IT jobs at all levels of the organization from developers and engineers, to management and executive levels. Whether your organization is a start-up, enterprise-level, or a large organization building in-house IT capability, Monroe Consulting has the experience and networks to help.

Our experienced network of recruiters and consultants provide end-to-end IT recruitment solutions. We support clients from the early stages identifying the job requirements, all the way to onboarding, and post-placement support. We provide an exceptional experience for both our IT candidates and clients, ensuring both parties start their working relationship in the best way possible.

Are you an employer looking to hire IT talent?

Contact us out to learn more about our world-class IT recruitment and executive search services.

IT Jobs Market Outlook in Asia Pacific

The Information Technology market in Asia is experiencing significant and sustained growth. However, the growing number of IT job opportunities are frustrated by a limited talent pool and fierce competition internationally for top IT talent. This has created a skill shortage in most technological sectors.

IT professionals are no longer exclusively employed by specialist technology companies. Many organizations are building in-house IT teams to better manage emerging needs like cloud technology, data management & analytics, business intelligence, cybersecurity, and systems administration.

Industries that increasingly offer online services to customers are building full-service in-house IT capability. Industries like finance support their client services with full suites of developers, engineers, QA, architects, analysts, support specialists, and management.

For candidates, the IT jobs outlook is exceptionally good, as accelerated digitalisation in all areas of the society is guaranteed to generate many more job opportunities into the foreseeable future.

For organisations, building IT recruitment strategies will ensure that critical skills shortages are mitigated, and that their reputation as an IT employer of choice is recognised in the market.

Latest IT Jobs.

Business IT Manager

Executive recruitment company Monroe Consulting Group Malaysia's Technology Division is partnering with a technology organisation specialising in data and analytics. Our client is seeking for a Business IT Manager to lead the full spectrum of internal technology functions - spanning enterprise systems, integrations, IT infrastructure, end-user experience, and data governance. This is not a traditional IT Manager role. It's a strategic position for someone who understands how internal systems power the business - from quote-to-cash workflows to analytics, procurement, support, and decision-making. The ideal candidate will bring both structure and agility to how we scale systems, secure operations, and enable teams to work smarter. You will oversee a lean IT function while collaborating with stakeholders across Sales, Finance, Operations, HR, and R&D. Responsibilities Business Systems Leadership Own the roadmap, configuration, and performance of core platforms: Salesforce (CRM), Netsuite (ERP), Zendesk/Freshservice (Service Management), Data Warehouse and Mulesoft (Integration). Design scalable workflows and integrations across business functions (e.g. sales operations, finance automation, support ticketing). Lead system selection, implementation, and change management for evolving business needs. Establish standards for data integrity, access control, and governance across platforms. IT Infrastructure & End-User Enablement Oversee device lifecycle management, endpoint security, office network reliability, and remote connectivity standards. Define SLAs and processes for helpdesk operations (Level 1-3), with a focus on speed, transparency, and employee satisfaction. Support hybrid and distributed teams by enabling secure, high-quality digital work environments. Guide IT asset procurement and vendor coordination under central policy guidelines. Governance, Compliance & Vendor Oversight Implement and monitor controls for identity management, licensing compliance, and security best practices Implement a Business Recovery Framework Coordinate with Finance, Legal, and functional leads to ensure systems align with audit, privacy, and regulatory needs. Manage contracts, renewals, and performance of IT and SaaS vendors across all supported platforms. Web & Internal Tooling Support Collaborate with Marketing and Product teams to support the company website's architecture, uptime, and integration with internal systems (e.g. CRM form capture, product data updates). Evaluate internal tooling requests and ensure secure, scalable adoption of productivity solutions. Requirements Bachelor's degree in Information Systems, Computer Science, or a related field. Minimum 5 years of experience overseeing both IT infrastructure and business systems. Hands-on familiarity with Salesforce, Netsuite, Mulesoft, and service desk platforms (e.g. Zendesk or Freshservice). Proven ability to translate business needs into structured, scalable system designs. Strong project management and stakeholder communication skills. A strategic mindset with a deep appreciation for clean processes, secure data flows, and user experience. Prior experience leading a small IT team or managing cross-functional tech initiatives is a plus.

  • Malaysia
  • Permanent
  • Negotiable

Senior Finance Manager

Executive recruitment company Monroe Consulting Group Malaysia's Technology Division is partnering with a technology organisation specialising in data and analytics. Our client is seeking for a Senior Finance Manager to anchor the growing finance function in Kuala Lumpur. This role is central to managing both Shared Services and Corporate Accounting, providing end-to-end ownership of our regional and global financial operations. Key Responsibilities Lead End-to-End Financial Management Oversee full-spectrum accounting, financial reporting, and statutory compliance for all entities under your scope. Manage month-end and year-end closing processes, ensuring accuracy, timeliness, and audit readiness. Ensure adherence to accounting standards, internal controls, and global financial policies. Drive Operational Excellence Across Shared Services Lead a team responsible for AP, AR, payroll, and other shared services functions. Design and implement scalable processes, automation initiatives, and internal control improvements. Collaborate with cross-functional teams to streamline operations and optimize working capital. Partner with Leadership for Business Insight Own budgeting, forecasting, and variance analysis across global functions. Translate numbers into actionable insights to support decision-making by the CFO and business leaders. Serve as a key finance business partner, balancing control with agility in a dynamic, fast-paced environment. Governance, Compliance & Risk Management Maintain strong financial oversight and compliance standards across all entities. Manage external audits, tax reporting, and insurance matters. Oversee treasury operations, including cash flow forecasting and funding needs. Build & Develop the Team Lead, mentor, and grow a capable finance team within Malaysia. Foster a culture of accountability, continuous learning, and excellence. Create the foundation for future regional finance expansion as company scales globally. Key Requirements: 10+ years of progressive experience in accounting and finance, including leadership responsibilities. At least 3-5 years of proven experience managing both shared services and corporate finance functions. Strong understanding of IFRS, statutory reporting, tax compliance, and audit processes. Excellent analytical skills with the ability to communicate insights clearly and persuasively. Hands-on, adaptable, and comfortable navigating a fast-paced, high-growth environment. Proficiency in ERP systems and financial automation tools is a plus.

  • Malaysia
  • Permanent
  • Negotiable

Vendor Sourcing Specialist

Executive recruitment company Monroe Consulting Group Malaysia's Industrial Division is partnering with a technology-driven organization specializing in maintenance and repair service networks. Our client is seeking a Vendor Sourcing Specialist (VSS) to expand and strengthen its nationwide vendor network, ensuring high-quality service delivery through its proprietary platform. Job Summary The Vendor Sourcing Specialist plays a vital role in identifying, onboarding, and managing qualified vendors across multiple service categories. This position requires strong communication and negotiation skills to ensure vendor compliance, competitive pricing, and reliable service performance. The ideal candidate is proactive, detail-oriented, and capable of managing multiple sourcing priorities in a fast-paced, US-based business environment. Job Responsibilities: * Identify, interview, and qualify new vendors to support expanding service coverage * Establish and maintain strong, trust-based relationships with vendors through consistent communication and follow-up * Negotiate pricing, service terms, and contracts while ensuring profitability and quality standards * Ensure vendor compliance with insurance, documentation, and service requirements * Track and manage vendor information, performance data, and coverage areas using internal tools and Microsoft Excel * Collaborate with internal teams to resolve escalations and replace underperforming vendors when necessary * Support the onboarding of new vendor accounts and recurring seasonal services * Maintain accurate and up-to-date vendor records within the company's platform * Achieve daily sourcing metrics, including outbound calls, event logs, and vendor confirmations * Foster a professional and positive team environment * Perform ad-hoc projects and other duties as assigned Job Requirements: * Proficiency in Microsoft Excel, Word, and Outlook required * Excellent communication skills in English, both written and spoken * Prior experience in vendor management, procurement, or supplier sourcing preferred * Strong negotiation, problem-solving, and relationship-building abilities * Highly organized with attention to detail and accountability for deliverables * Ability to work independently and manage multiple priorities simultaneously * Comfortable making high-volume outbound vendor calls daily * Willingness to work US business hours (night shift) with flexibility during peak seasons * Minimum Diploma or equivalent qualification; Bachelor's degree preferred

  • Malaysia
  • Permanent
  • Negotiable

Trainer (US Client Support)

Executive recruitment company Monroe Consulting Group's Professional Services Division is recruiting on behalf of a leading multinational outsourcing provider supporting US-based clients. Job summary: The Trainer will be a key member of the Learning & Development function, reporting to the Training Manager. This role is responsible for delivering onboarding programs, conducting skills-based training, and supporting continuous learning initiatives for new and tenured customer support associates. The winning candidate will design learning modules, run assessments, provide coaching, and ensure teams are equipped with the communication skills, product knowledge, and service excellence required to meet US client standards. Job description: Deliver onboarding, process, product, and soft-skills training for new hires supporting US customers. Conduct refresher, upskilling, and transition training for existing support teams. Customize training materials to align with US culture, client requirements, SLAs, and communication style. Develop and enhance training content (manuals, presentations, e-learning modules, role plays, and simulations). Assess trainee performance through quizzes, mock calls, and live evaluations, certifying readiness for production. Provide coaching and feedback to address skill gaps and drive performance improvements. Collaborate with Operations, QA, and HR to identify training needs and support performance enhancement plans. Maintain training records, reports, and documentation in accordance with company standards and compliance requirements. Support knowledge base updates and contribute to continuous improvement of the training framework. Conduct virtual and in-person training sessions using LMS and digital training tools. Job Requirements: Bachelor's Degree in Communications, Education, Business, or any related field. Minimum 2-3 years of experience as a Trainer in a BPO/customer support environment, ideally with US client exposure. Strong facilitation and presentation skills with excellent command of spoken and written English. Experience using LMS platforms and virtual training tools (Zoom, MS Teams, etc.). Good understanding of customer support KPIs (AHT, CSAT, QA) and contact center environment. Analytical mindset with the ability to measure learning effectiveness and training ROI. Willing to work according to US shifts.

  • Malaysia
  • Permanent
  • Negotiable

IT Manager (Global)

Executive search firm, Monroe Consulting Group is recruiting on behalf of one of the leading multinational transportation, logistics, supply chain and storage company that is based from the UK. We are seeking an experienced and driven IT Manager (Global) to join our team in Kuala Lumpur. In this key role, you will be responsible for leading strategic IT projects, managing day-to-day business-as-usual (BAU) operations, and ensuring the smooth and secure delivery of IT services across the organisation. Job Description: Support the company's cloud-first strategy by managing cloud migration projects, optimising cloud resources, and reducing reliance on outdated on-premise systems. Collaborate with internal stakeholders and external IT partners to ensure secure, cost-effective, and high-performance cloud service delivery. Manage and where appropriate liaise with 3rd party IT specialist support services to maintain cloud-based system security, patches, updates, push technology (AutoMox) and a range of existing housekeeping and maintenance tools and applications. Responsible in implementing and maintaining structured procedures. Agile, efficient and adaptable approach to quickly respond to priority requirements and managing critical escalations. The candidate should understand the local culture work environment bringing an approachable and collaborative environment within this global organisation. Collaborate closely with management and stakeholders, demonstrating clear communication and responsiveness. Act as the primary IT point of contact for senior management, ensuring alignment of IT services with business goals. Assess current team capabilities to identify training needs and skill gaps, while planning for future requirements from third-party suppliers (considering region, language, working hours, and emerging technologies). Job Requirement: Degree or Masters in Computer Science or related IT major. Strong leadership and prioritisation skills to manage internal helpdesk resources, and external third party IT specialist support for ongoing cloud migration. Possessed experience in management of global IT, technical exposure of cloud platforms and related diverse infrastructure with strong understanding of regulatory compliance. Practical experience in cloud computing, scripting skills, security, network, and management skills to demonstrate expertise in designing, managing, and securing cloud-based solutions. Experience in managing external third-party suppliers, worked in tiered helpdesk support in multiple time zones with a small support team. Highly desirable skills: Cloud Project Management: Project management experience involving migration to the cloud and the decommissioning and disposal of on-premises equipment an advantage. Cloud Platform: Deep understanding and experience with major cloud providers such as Amazon Web Services (AWS), Microsoft Azure, and Google Cloud Platform (GCP). Cloud Security & Compliance: Knowledge of best practices for data protection, encryption, identity and access management (IAM), and compliance regulations. Networking: Expertise in designing and managing cloud networking infrastructure, including virtual private clouds (VPCs). DevOps & Automation: Proficiency in scripting languages (like Python and PowerShell) and tools (like Kubernetes) for automating deployments and managing cloud infrastructure. Database Management: Skills in SQL, NoSQL, and managing databases within cloud environments. Tailoring server resources to actual requirements i.e., scaling up / down cores, memory, etc. subject to actual requirements. Experience and proven ability to effectively manage external third-party suppliers in different time zones providing tiered helpdesk. Infrastructure Management: Understanding of cloud infrastructure components, including storage, virtualization, and performance monitoring.

  • Malaysia
  • Permanent
  • Negotiable

Sales Director

Executive recruitment company Monroe Consulting Group's Technology Division is partnering with one of Asia's fastest-growing HR tech platforms, reimagining the future of work through a strong focus on employee experience, customer success, and continuous innovation. We are looking for an experienced professional for the position of Sales Director. The role entails supporting the SVP of APJ Expansion to drive growth & market share by selling company's industry-leading HR cloud offering to medium enterprises. This is a great opportunity for an entrepreneurial sales leader, starting as an individual contributor, you will be tasked to hunt new logos from the get go. Job descriptions Assist the SVP of APJ Expansion in developing and implementing industry-specific sales plans & strategies to target mid-market clients Actively prospect and generate a viable pipeline of opportunities through multiple channels Position company effectively to win with clients in pursuit of best-in-class HR technology Build strong relationships with clients so that they can propagate their company success with other prospects Keep abreast of the latest trends in the HR technology landscape to generate meaningful conversations and sales opportunities in the target market Be a leader at industry events/conferences by actively networking and evangelising the company value proposition Requirements: 10+ years experience in Sales, preferable SaaS Have experience doing direct selling as well as managing sales on partner ecosystem Comfortable with flexible work timings and travelling Excellent negotiation, communication, time management and organisational skills Industry agnostic- but preference will be given to people having exposure to working in cloud technology, IT/ITeS etc. Experience with enterprise sales is a plus Proven ability to understand client pain points and proposing solutions Proven ability to work and effectively communicate with C-level executives and line of business representatives Track record of driving results under minimal supervision. Experience building a vertical/new business is a plus

  • Malaysia
  • Permanent
  • Negotiable

Regional Vice President - Business Development APAC

Executive recruitment company Monroe Consulting Group's Technology Division is partnering with a cutting-edge solutions in the telecommunications and technology sectors. With a strong focus on enabling digital transformation, our distinguished client empowers businesses to harness the power of technology through innovative software and services. Their comprehensive suite of products supports a wide range of industries, from mobile network operators to enterprises, helping them optimize operations, enhance customer experiences, and accelerate growth. We are seeking a dynamic and results-driven Regional Vice President to spearhead business development initiatives across the APAC region. This role is perfect for a highly motivated professional with a proven track record in identifying, cultivating, and securing new business opportunities within the telecommunications industry. The ideal candidate will possess a deep understanding of the telecom landscape, strong relationship-building skills, and a keen ability to translate market trends into strategic growth opportunities. Responsibilities Business Development & Strategy: Develop and execute a comprehensive regional business development strategy to achieve revenue targets and market share objectives. Identify and prioritize key target markets, segments, and potential partners within the APAC telecom sector. Conduct thorough market research and competitive analysis to identify emerging trends, opportunities, and threats. Develop compelling value propositions and tailored solutions that address the specific needs of telecom operators. Partnership & Relationship Management: Proactively cultivate and manage relationships with key decision-makers at telecom operators and other industry stakeholders. Negotiate and close strategic partnerships, joint ventures, and other collaborative agreements that drive mutual growth. Serve as a trusted advisor to partners, providing insights and solutions that help them achieve their business objectives. Build and maintain a strong network of industry contacts and actively participate in relevant events and conferences. Leadership & Team Management: Provide inspirational leadership and direction to a high-performing business development team. Set clear goals, provide ongoing coaching and mentorship, and foster a culture of collaboration and success. Effectively manage the business development budget and allocate resources strategically to maximize ROI. Accurately forecast sales pipeline and revenue projections, providing regular updates to senior management. Industry Advocacy & Thought Leadership: Represent the company as a thought leader in the telecom industry, actively participating in conferences, webinars, and other industry events. Contribute to industry publications and thought leadership pieces to enhance the company's visibility and reputation. Stay abreast of industry trends, regulatory developments, and emerging technologies that could impact business opportunities. Requirements Experience: 10+ years of progressive experience in business development, sales, or a related function within the telecom industry. A proven track record of successfully closing deals and exceeding revenue targets is essential. Skills: Deep understanding of telecom operations, business models, and the competitive landscape in the APAC region. Strong analytical and strategic thinking skills, with the ability to identify and capitalize on market opportunities. Exceptional negotiation, communication, and presentation skills, with the ability to influence and persuade at all levels. Proven ability to build and manage high-performing teams and foster a collaborative work environment. Excellent interpersonal and relationship-building skills, with a strong network of industry contacts.

  • Malaysia
  • Permanent
  • Negotiable

Head of Enterprise Architect (Transformation - AI)

Executive recruitment company Monroe Consulting Group's Technology division is recruiting on behalf of a highly established company with a robust footprint in the consumer, logistics, and technology sectors. Job Summary: Our client is recognized for driving transformative initiatives, embracing innovation, and delivering long-term value to stakeholders. They are seeking a transformational Head of Architecture & Engineering to serve as the most senior technical leader driving their transition into a Digital/AI/Data-First services company. This pivotal leadership role will be instrumental in shaping the technological future of their services provided and will be accountable for building a scalable, intelligent, event-driven data platform that integrates AI into the core fabric of the business' operations. The ideal candidate will be blend of a strategic leader responsible for driving operational excellence in the current mission-critical and core systems at the same time architecting and delivering the next generation of digital platforms, leveraging cloud-native technologies, data analytics, and Artificial Intelligence (AI) to realize our digital ambition. Job Responsibilities: Enterprise Architecture (EA) & Digital Strategy - Define and govern the target state EA blueprint, specifically focusing on a composable business architecture where services are decoupled, autonomous, and API-driven. Define and champion the long-term technical roadmap, moving the business towards a modern, scalable, and resilient cloud-native microservices architecture. Lead the effort to integrate Generative AI and Machine Learning (ML) capabilities into core operations (e.g., predictive logistics, automated sorting, customer service bots, etc) to unlock new levels of efficiency, customer experience and revenue sources. Evaluate, recommend, and govern the adoption of new technologies, frameworks, and tools, ensuring alignment with business strategy and financial prudence. Actively mentor Solutions Architects, ensuring all solution designs are cloud-native, scalable, secure (DevSecOps), and utilize modern software patterns (e.g., Circuit Breakers, Saga Orchestration, etc) and best practises. Software Engineering Delivery Excellence - Instill a laser focus on software quality, such as TDD, BDD, formal code review practices, and comprehensive unit/integration/end-to-end testing, minimizing production defects and system downtime. Drive the adoption of Agile methodologies (Scrum/Kanban) and lean development principles across all projects to maximize speed and responsiveness. Ensure all software development adheres to stringent security standards and regulatory compliance (e.g., data privacy, financial regulations), integrating security practices early in the development lifecycle. Implement best-in-class DevOps practices, including Continuous Integration/Continuous Deployment (CI/CD), infrastructure-as-code, and automated monitoring, to achieve rapid, high-quality software delivery. Bring thought leadership and industry best practises into the team. Oversee the automation of the entire CI/CD lifecycle, driving toward a goal of zero-touch deployment and automated releases. Ensure teams utilize the most effective modern language stacks and database technologies appropriate for the high-volume nature of the logistics domain. Demand and manage a unified Observability Platform (using distributed tracing, comprehensive metrics, and structured logging) that provides engineering teams with the necessary insights to proactively debug and optimize production systems. Strategically plan and execute programs to reduce technical debt in legacy systems through progressive modernization and refactoring, balancing innovation with stability. AI & Data-First Engineering - Own the design, implementation, and governance of the end-to-end MLOps platform, ensuring automated, secure, and reproducible pipelines for model training, deployment, monitoring, and experimentation. Direct the technical integration of Generative AI and Predictive ML Models into mission-critical production systems. Guide the architectural shift towards a Data Mesh model, where data is treated as a product, owned by domain teams, and readily available as standardized, quality-assured data products for consumption across the Group. Architect cloud-native solutions for the storage, processing, and analysis of large volumes of unstructured data (e.g., images, sensor data) critical for advanced logistics and computer vision applications. Engineering Leadership & Talent Development - Be a magnetic force for top-tier engineering talent, specializing in building and upskilling teams in Cloud, AI, and Distributed Systems. Foster a culture of technical curiosity, transparency, and blameless post-mortems. Lead, mentor, and grow a high-performing software engineering team across various disciplines (Backend, Frontend, Data Engineering, QA, and DevOps). Cultivate a transparent, data-driven, and innovative engineering culture focused on quality, agility, and continuous improvement. Partner closely with the various Business Units and Digital teams (Product Management, Data Science, Operations & Security) to ensure technical solutions align with market needs and business objectives. Effectively manage the software engineering budget, resource allocation and vendor relationships to ensure efficient delivery. Key Requirements: Bachelor's or Master's degree in Computer Science, Engineering, or a related technical field - Or equivalent practical technical experience. Minimum of 12+ years of progressive experience - In software development and architecture, with at least 5 years in a senior leadership role (e.g., Chief Architect, Head of Engineering, VP of Technology, or similar). Experience in managing teams of 50+ engineers Demonstrated experience in a highly transactional, high-scale digital environment - E.g., E-commerce, Logistics, FinTech. Proven track record - In driving large-scale digital transformation or modernization projects in a highly transactional, high-scale digital environment preferably within the logistics, e-commerce, or financial services industries. Deep expertise in cloud computing platforms - AWS/Azure and experience migrating complex systems to the cloud. Expertise in designing and building scalable systems - Using modern stacks (e.g., Python, Go, Node.js, Java) and technologies (e.g., Kubernetes, Kafka, Serverless functions). Strong understanding & track record - Of Data Engineering pipelines, ML model deployment, and MLOps. Fluency in architectural patterns - Microservices, Event-Driven Architecture and best practices for system security and resilience.

  • Malaysia
  • Permanent
  • Negotiable

Database Analyst

Executive Monroe Consulting Group is recruiting on behalf of a cloud-based integration platform that enables organizations to connect, manage, and integrate data, applications, and processes across on premises systems and cloud environments. Our client is seeking a Database Analyst to lead structured data migrations between enterprise applications and optimize PostgreSQL workloads. The role focuses on data quality, performance tuning, reporting, and cross-team collaboration. This job is based in Makati City, Metro Manila and has a Hybrid work set-up with office hours of 9:00 AM - 6:00 PM. Key Job Qualifications: 5+ years in a Database Analyst, DBA, or Data Engineer role. Advanced PostgreSQL expertise (query planning, indexing strategies, locking behavior, transactions, extensions). Strong SQL (window functions, CTEs, set-based operations, performance tuning). Experience with data migration tooling (custom ETL scripts, psql, pg_dump/pg_restore, logical replication). Proven troubleshooting using EXPLAIN / EXPLAIN ANALYZE and pg_stat_* views. Strong analytical and communication skills; able to translate requirements into efficient queries. Experience with version control and change management for schema and migration scripts. Knowledge of data protection and privacy best practices. * Experience with scripting (Python or Bash) for automation. Exposure to cloud-hosted PostgreSQL (AWS RDS, Azure Database for PostgreSQL, GCP Cloud SQL). Familiarity with performance monitoring tools.

  • Makati City
  • Permanent
  • Negotiable

Pre-Sales and Technical Support Engineer

Executive recruitment company Monroe Consulting Group Philippines is recruiting on behalf of a computer/IT-hardware company, evolving into document imaging and scanner solutions. This job offers a Hybrid work set-up. Job Summary As a Pre-Sales and Technical Support Engineer, you will bridge technical expertise and customer engagement to drive sales success and ensure post-sales satisfaction. You will collaborate with the sales team to assist with sales activities and account management, propose relevant solutions that meet client needs, deliver pre-sales consultation, solution demonstrations, and post-sales technical support to ensure a seamless customer experience and successful implementation of our products. This hybrid role demands a balance of technical acumen, sales collaboration, and client advocacy. Key Job Responsibilities: Pre-Sales Demos & Presentations Assist with sales activities and account management. Collaborate with the sales team to understand customer requirements and propose suitable scanning solutions. Conduct product presentations, demos, and proof-of-concept trials for clients. Prepare and present technical documentation, solution proposals, and configuration recommendations. Assist in responding to RFPs, RFIs, and tenders with technical input. Provide competitive analysis and product positioning insights to the sales team. Technical Customer Support Provide first-level and second-level technical support for scanner products via phone, email, or onsite visits. Troubleshoot hardware, software, and network-related issues related to scanning devices. Perform installations, maintenance, and training sessions for clients and partners. Escalate unresolved issues to regional/global support and coordinate resolution. Monitor and document customer feedback and technical issues to improve product support. Key Job Qualifications: Diploma or Degree in Electronics, Computer Engineering, IT, or related field. Minimum 2-3 years of experience in pre-sales or technical support roles, ideally in the printer/scanner or office automation industry. Strong understanding of printer/scanner hardware, drivers, firmware, networking, and integration with OS platforms (Windows, macOS, Linux). Familiarity with print management solutions, MFP devices, and scanning workflows is a plus. Excellent communication and presentation skills. Ability to translate technical concepts into user-friendly language. Willing to travel for onsite support, demos, and training. Preferred Skills & Traits Certifications in printer or MFP servicing (e.g., Canon, Epson, HP, Ricoh) is advantageous. Experience with cloud printing, print security, or enterprise IT integration. Customer-oriented mindset with a problem-solving attitude. Able to work independently.

  • Philippines
  • Permanent
  • Negotiable

Merchant Acquisition & Onboarding Officer

Executive Recruitment Firm Monroe Consulting Group Philippines is recruiting on behalf of a financial technology company in the Philippines, operating as an Electronic Money Issuer licensed by the Bangko Sentral ng Pilipinas. They provide financial services through their e-wallet and develop payment solutions for businesses nationwide. Job Summary Our client is seeking a highly motivated and detail-oriented Merchant Acquisition and Onboarding Officer to join their fintech team. In this role, you will be responsible for managing the end-to-end onboarding process of new merchants, ensuring a seamless and efficient experience. You will collaborate with internal teams and merchants to facilitate document verification, compliance checks, and account setup. Your role will be pivotal in ensuring merchants are successfully integrated into our platform while maintaining high service standards and regulatory compliance. The position is based in Ortigas Center, Pasig City, Philippines, with an On-site arrangement. Key Responsibilities Oversee the entire merchant onboarding process, from application review to activation. Verify and process merchant applications, ensuring all required documentation is complete and accurate. Conduct compliance checks in accordance with company policies and regulatory requirements. Work closely with other business units to resolve any issues during the onboarding process. Provide guidance and support to merchants, addressing their inquiries and ensuring they understand the onboarding requirements. Maintain accurate records of merchant information and onboarding activities in internal systems. Identify and implement process improvements to enhance the efficiency of the onboarding process. Ensure a positive onboarding experience by proactively communicating with merchants throughout the process. Lead kick-off calls, training sessions, and troubleshoot issues to provide end-to-end onboarding support. Conduct sales pitches to potential merchants, effectively communicating the benefits of our platform and onboarding process. Foster strong, long-term business relationships with merchants by ensuring prompt support and a smooth experience both pre- and post-onboarding. Project manage and demonstrate a deep understanding of the onboarding process, consistently providing updates and feedback to internal and external stakeholders. Deliver proactive communication and a consultative onboarding experience by understanding current merchant priorities. Collaborate with sales and merchant success teams on day-to-day operational processes. Participate in product enhancements and development to optimize the merchant onboarding experience. Perform other related tasks as assigned that align with the responsibilities of the role. Key Qualifications Bachelor's degree in business administration, Finance, Marketing, or a related field. Minimum of 2 years of experience in merchant onboarding, account management, or a related role in fintech, banking, or e-commerce. Excellent communication and interpersonal skills, with the ability to build strong relationships with merchants. Detail-oriented with strong analytical and problem-solving skills. Ability to work in a fast-paced environment and manage multiple tasks effectively. Proficiency in Microsoft Office and CRM software. Prior experience in payment processing, fintech, or e-commerce platforms is a plus.

  • Pasig
  • Permanent
  • Negotiable

Account Manager (Information and Technology Services), Thailand

Monroe Consulting Group is recruiting on behalf of a global leader in industrial equipment technology, specializing in the design, manufacturing, and servicing of industrial equipment and systems. Serving industries such as food processing, pharmaceuticals, semiconductors, and chemicals, the company provides tailored solutions, backed by strong technical support and after-sales service. We are seeking a hands-on and technically proficient Technical Service and Support Manager to lead service and maintenance operations in Thailand. This role is ideal for a mechanically inclined leader with a strong background in industrial equipment maintenance, team supervision, and customer service excellence. Job Responsibilities Oversee daily operations of the workshop and technical support activities, ensuring timely and high-quality service delivery Lead and mentor a team of technicians and service staffs, fostering a culture of safety and accountability Manage service schedules, job assignments, and resource planning to meet customer expectations Ensure compliance with company standards, safety protocols, and technical procedures Liaise with clients to understand service needs and provide technical support when required Monitor inventory levels, spare parts usage, and workshop tools to maintain operational readiness Support continuous improvement initiatives and contribute to service process optimization Job Requirements Proven experiences in technical support or service management, preferably in industrial equipment or rotating machinery Strong leadership and team coordination skills Solid understanding of mechanical systems, diagnostics, and repair procedures Familiarity with safety standards and maintenance documentation Good communication skills in Thai and English

  • Thailand
  • Permanent
  • Negotiable

Commercial Director (FMCG and Wellness - Medtech), Bangkok

Award-winning executive recruitment firm, Monroe Consulting Group, is partnering with a leading healthcare and professional services tech company to recruit top talent in Thailand. The organization provides innovative solutions to help healthcare professionals stay connected, access knowledge, and enhance their practices. It also works with healthcare, pharma, and wellness brands to deliver insight-driven, technology-enabled engagement strategies. With a growing presence in Southeast Asia, the company is expanding its footprint and looking for strong leaders to drive its commercial growth. The Commercial Director will oversee the commercialization and business growth in Thailand, owning revenue, P&L, and execution of the local business. They will lead a team to deliver innovative, insight-driven strategies for healthcare, pharma, and wellness brands, leveraging technology, omnichannel marketing, and professional engagement to grow client brands. The role will also involve building and scaling campaigns, managing cross-functional teams, and driving new commercialization models in the market Job Responsibilities Lead the commercialization strategy and execution for the Thailand business, ensuring alignment with revenue and P&L targets. Drive innovative engagement models for healthcare, pharma, and supplement clients, leveraging technology, omnichannel marketing, and insights from healthcare professionals (HCPs). Build, scale, and oversee omnichannel campaigns (digital, offline, HCP insights, virtual reps) to maximize brand growth. Challenge traditional pharma and supplement marketing approaches with insight-led, tech-enabled strategies. Manage, mentor, and inspire a cross-functional team, including Account Managers, Brand Managers, KAMs, and Medical Representatives. Develop internal capabilities, foster collaboration, and ensure alignment with broader business goals. Job Requirements Extensive years of experience in marketing and sales within FMCG, consumer health, or supplements in Thailand. Proven expertise in omnichannel marketing, integrating both online and offline channels. Strong leadership experience, with the ability to manage and inspire cross-functional teams. Bachelor's degree in Marketing, Business, or a related field. Professionally proficient in Thai and English. Track record of delivering business growth, developing innovative marketing strategies, and working effectively with healthcare professionals.

  • Thailand
  • Permanent
  • Negetiable

Senior M365 Engineer

Executive recruitment firm Monroe Consulting Group's Technology Division is partnering with a leading financial entity that provides broad range of consumer financial services across Malaysia. Our distinguished client is currently seeking a highly skilled Senior Microsoft 365 Engineer to oversees the design, implementation, governance, and optimization of Microsoft 365 services across the organisation. This role acts as a technical lead for cloud collaboration platforms and also manages or coordinates related IT projects. The position requires strong hands-on expertise, leadership capabilities, and the ability to drive cross-functional initiatives. Key Responsibilities 1. Architecture & Solution Design Lead the design of end-to-end Microsoft 365 solutions, covering Exchange Online, SharePoint Online, Teams, OneDrive, and Entra ID. Develop M365 architecture standards, governance frameworks, and best practices. Provide technical leadership for cloud adoption, identity modernization, hybrid identity, Zero Trust, and collaboration strategies. 2. Project Management & Delivery Lead medium-to-large M365 projects such as tenant migration, Teams rollout, email migration, SharePoint intranet revamp, and Intune implementation. Define project scope, timelines, resource planning, and deliverables. Coordinate with vendors, internal IT teams, and business stakeholders. Monitor project risks, issues, and dependencies, ensuring on-time and on-budget delivery. Prepare executive updates, project documentation, and change management plans. 3. Administration & Operations Leadership Oversee daily operations and health of the M365 environment, including licenses, configurations, security posture, and monitoring. Act as L3 escalation point for complex M365 issues. Ensure service reliability, performance tuning, and continuous improvements across all M365 workloads. Review and approve configuration changes to ensure compliance with governance policies. 4. Security, Compliance & Governance Implement advanced security baselines: MFA, Conditional Access, Identity Protection, Defender for O365, Insider Risk, and DLP. Lead governance initiatives for data lifecycle, retention, auditing, and regulatory compliance (e.g., financial industry guidelines). Work with cybersecurity teams to remediate vulnerabilities and improve Microsoft Secure Score. 5. Automation & Optimization Develop automation using PowerShell, Graph API, and Power Platform (Power Automate/PowerApps). Drive operational efficiencies by streamlining provisioning, reporting, and incident response processes. Evaluate new M365 features, run proof-of-concepts, and lead service improvements. 6. Leadership & Stakeholder Engagement Mentor junior engineers and provide technical guidance to the collaboration and security teams. Liaise with business teams to understand requirements and translate them into M365 capabilities. Conduct training, workshops, and adoption programs to maximize M365 usage. Required Skills & Experience 6-10 years of experience managing Microsoft 365 environments in medium-to-large enterprises. Strong expertise in Exchange Online, SharePoint Online, Teams, OneDrive, and Entra ID. Experience leading M365 migration or modernization projects end-to-end. Solid capabilities in project management (scope, schedule, risk, vendor coordination). Strong PowerShell automation skills; experience with Graph API is a plus. Deep understanding of M365 security and compliance features. Experience with Intune/Microsoft Endpoint Manager for endpoint security and compliance. Good understanding of networking, authentication, hybrid identity (Azure AD Connect), and DNS. Experience in regulated/secure environments (banking, finance, insurance, or government) is an advantage. Preferred Certifications MS-102: Microsoft 365 Administrator Expert (highly preferred) MS-700 (Teams), SC-300 (Identity), MD-102 (Endpoint), or AZ-104 (Azure Admin) PMP, PRINCE2, or basic project management certification is a plus

  • Malaysia
  • Permanent
  • Negotiable

Regional IT (Team Lead)

Executive recruitment firm Monroe Consulting Group's Technology Division is partnering with a leading System Integration (automation) company with a strong presence across Southeast Asia, EU & North America. Our distinguished client is currently seeking a Regional IT Team Leader, to lead and coordinate regional IT operations, ensuring reliable infrastructure, security, and end-user support. This role combines hands-on technical expertise with leadership responsibilities, driving operational excellence and aligning IT initiatives with business goals. Key Responsibilities End-User Support Deliver Tier 1-2 technical support and resolve hardware/software issues promptly. Train staff on IT tools and best practices. Computer systems and software setup, maintenance, and auditing. Maintain accurate documentation of issues and resolutions in ticketing system. Perform malware detection and remediation across regional devices. IT Administration Administer Active Directory and Microsoft 365 environments. Maintain internal documentation and assist with security event remediation. Prioritize tasks and coordinate with cross-functional IT teams. Other duties as assigned. Asset & Vendor Management Oversee IT asset lifecycle and ensure compliance with procurement policies. Manage vendor relationships and negotiate service agreements. Coordinate physical hardware setups including desk setups and AV equipment in conference rooms. Maintain office security systems (access control, alarms, cameras). Infrastructure & Security Maintain and optimize regional IT infrastructure and network performance. Implement security measures and assist with data center upgrades. Support infrastructure planning and execution for scalability and reliability. Communication & Training Foster clear communication with internal teams. Deliver IT security awareness training and ensure compliance with company policies. Leadership Lead small to medium IT projects and mentor junior staff. Job Requirement 7 - 10 years of IT experience, including exposure to leadership or project coordination. Solid understanding of networking concepts (wired/wireless, DNS, DHCP). Hands-on experience with laptops, servers, and network troubleshooting. Strong problem-solving, communication, and leadership skills. Knowledge of Active Directory/M365; VMware vSphere and Dell hardware a plus. Ability to manage multiple priorities and mentor team members. Strong English & Mandarin language skills (written and verbal) to communicate with regional office (eg. Taiwan) Physical & Work Requirements Healthy body to assist on lifting work in confined spaces, climb ladders (eg. server room). Full-time 5-day onsite work week Occasional travel to our other offices as needed. (eg.Singapore, Indonesia)

  • Malaysia
  • Permanent
  • Negotiable

Regional Sales Manager (Cybersecurity)

Monroe Consulting Group Indonesia, an executive recruitment company, is recruiting on behalf of a leading multinational enterprise cybersecurity company. As part of its expansion in Indonesia, our client is seeking a highly driven and experienced Regional Sales Manager (Remote) to spearhead new business initiatives and strengthen relationships with key enterprise customers across the country. The position is remote and can be based anywhere in Indonesia. Responsibilities: Drive new business growth by building and managing a strong sales pipeline to meet and exceed individual sales targets. Identify and pursue new enterprise opportunities across key verticals, including state-owned enterprises, banking, telecommunications, and large conglomerates. Establish, develop, and maintain strong relationships with executive-level stakeholders within assigned accounts. Serve as the primary point of contact and act as the company's ambassador within designated enterprise accounts. Expand sales within existing and new accounts while nurturing long-term relationships with key decision-makers. Articulate the company's value proposition clearly to position the organization as a trusted advisor to customers. Develop detailed account development plans, engagement strategies, and revenue targets for each account in your portfolio. Collaborate closely with cross-functional internal teams and lead a virtual team to deliver compelling proposals and close opportunities. Take full ownership of active opportunities and provide accurate sales forecasting and reporting. Qualifications: Proven track record in enterprise sales, selling high-technology or cybersecurity-related solutions to large Indonesian organizations. Experience managing and structuring large, complex enterprise deals. Demonstrated success expanding sales pipelines and growing business within both new and existing accounts. Ability to build strong networks across multiple levels of an organization, including C-suite executives. Background in cybersecurity or enterprise technology is highly preferred. Excellent communication, presentation, and negotiation skills. Strong ability to craft and deliver compelling value propositions tailored to enterprise clients. Proven ability to influence key decision-makers in high-stakes environments. Experience succeeding in a quota-driven sales environment at the enterprise level. Strong business acumen, professionalism, leadership qualities, and a high degree of accountability. Experience using CRM tools such as Salesforce is advantageous.

  • Indonesia
  • Permanent
  • Negotiable
Meet the IT Jobs team.
  • Avinash Kumar Manoharan

    Avinash Kumar Manoharan

    Managing Director - Malaysia

    View Profile
  • John Stuart Tolmie

    John Stuart Tolmie

    Managing Director - Thailand

    View Profile
  • Tina Nugraheni

    Tina Nugraheni

    Managing Director - Indonesia & Philippines

    View Profile
  • Herwinda Nurmala Dewi

    Herwinda Nurmala Dewi

    Division Head - Indonesia

    View Profile
  • Nurul Ramadani Nasution

    Nurul Ramadani Nasution

    Emerging Technology Manager - Indonesia

    View Profile
  • Arini Rindang Cahaya Purba

    Arini Rindang Cahaya Purba

    Senior Recruitment Consultant - Indonesia

    View Profile
  • Muhammad Bagus Almer

    Muhammad Bagus Almer

    Recruitment Consultant - Indonesia

    View Profile
  • Anastasia Felice

    Anastasia Felice

    Recruitment Consultant - Indonesia

    View Profile
  • Dian Cita Putri

    Dian Cita Putri

    Recruitment Consultant - Indonesia

    View Profile
  • Elizabeth Ravva

    Elizabeth Ravva

    Recruitment Consultant - Indonesia

    View Profile
  • Alya Salsabila

    Alya Salsabila

    Recruitment Consultant - Indonesia

    View Profile